Una piscina techada
Ver disponibilidad

Opiniones sobre Hampton Inn & Suites Chicago Schaumburg

2.5 out of 5
Hampton Inn & Suites Chicago Schaumburg
891 Plaza Drive, Schaumburg, IL

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 726 de 1001 opiniones" "
Evaluación: 8 - Bueno. 185 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 54 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 22 de 1001 opiniones" "
Evaluación: 2 - Terrible. 14 de 1001 opiniones" "

9,4/10

Limpieza

9,6/10

Personal y atención

9,2/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

jose j

Le gustó: Limpieza, estado de la propiedad e instalaciones
La habitación
Se hospedó 5 noches en marzo de 2023

10/10 Excelente

Tony

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
La experiencia en este hotel fue Grandiosa. Todo está impecable, el servicio de checking fue rápido. La ubicación dl hotel es excelente y la hab. acogedora si regresó volvería nuevamente a este hotel.
Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

MANUEL AMEHED

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Buen hotel
Buen hotel, limpio y comodo.
Se hospedó 2 noches en septiembre de 2021
Respuesta de General Manager el 29 sept. 2021
Thank you for your review!

10/10 Excelente

Cliente verificado

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was very good. I will go there again next trip.
Se hospedó 1 noche en febrero de 2021

10/10 Excelente

TAMARA

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente Hotel
Muy buena experiencia hotel limpio atención excelente muy bien ubicado!
Se hospedó 7 noches en febrero de 2020

8/10 Bueno

Francisco J

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2019

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
No me gusto que los empleados del resividor son muy serios no sonríen y que me dieron un cuarto con una regadera mala
Se hospedó 2 noches en enero de 2019

8/10 Bueno

Lara-Lyn, Algonquin

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great spot.
Se hospedó 4 noches en mayo de 2024

10/10 Excelente

Tom

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was amazing. The area was very nice.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Lois P

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en febrero de 2024
Respuesta de Justin el 8 may. 2024
Thank you so much for your outstanding review! Please visit us again!

10/10 Excelente

Sara, Holland

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Justin el 8 may. 2024
Thank you so much for your outstanding review! Please visit us again!

6/10 Aceptable

Yuichi

Le gustó: Limpieza, personal y atención
Se hospedó 4 noches en abril de 2024
Respuesta de Justin el 8 may. 2024
Hello, we are sorry to hear you experienced a 3 out of 5 stay experience...what is it that we can do going forward to make your stay a 5 out of 5?

10/10 Excelente

Kyoungmi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Justin el 8 may. 2024
Thank you so much for your outstanding review! Please visit us again!

10/10 Excelente

James

Viajó con su pareja
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Justin was a pleasure
Se hospedó 2 noches en abril de 2024
Respuesta de Justin el 8 may. 2024
Thank you so much for your outstanding review! Please visit us again!

10/10 Excelente

Kelli

Se hospedó 2 noches en enero de 2024

8/10 Bueno

halim

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
You have only the room for breakfast too small, every think is very good
Se hospedó 1 noche en abril de 2024
Respuesta de Justin el 8 may. 2024
Thank you so much for your outstanding review! Please visit us again!

10/10 Excelente

Timothy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I love the waffles in the morning!!! Great to see happy faces on the staff who was preparing the food and the staff working the desk. Thanks for another great stay!
Se hospedó 2 noches en abril de 2024
Respuesta de Justin el 8 may. 2024
Thank you so much for your outstanding review! We are happy to hear you enjoy the complimentary breakfast!

10/10 Excelente

Adriana

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice staff, great breakfast options, spacious and clean room.
Se hospedó 1 noche en marzo de 2024
Respuesta de Justin el 8 may. 2024
Thank you so much for your outstanding review! Please visit us again!

6/10 Aceptable

Phani Kumar

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Personal y atención, servicios
Room wasn’t clean and the people above me were so loud.
Se hospedó 1 noche en abril de 2024
Respuesta de Justin el 8 may. 2024
Hello, we are sorry to hear you experienced that during your stay, yet we ensure you if you visit us again we will strive to go above and beyond with your room cleanliness and peaceful stay!

8/10 Bueno

Beth

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Justin was so awesome and friendly!
Se hospedó 1 noche en abril de 2024
Respuesta de Justin el 15 abr. 2024
Thank you so much for the compliment! I am glad you enjoyed your stay! What could we have done to make it 5 of 5?

10/10 Excelente

Colleen, New Berlin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff was incredibly friendly. Nice place to stay if you are in the area. I would certainly return.
Se hospedó 1 noche en abril de 2024
Respuesta de Justin el 8 may. 2024
Thank you so much for your outstanding review! Please visit us again!

10/10 Excelente

Inaet

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenience
Se hospedó 1 noche en abril de 2024
Respuesta de Justin el 8 may. 2024
Thank you so much for your outstanding review! Please visit us again!

10/10 Excelente

Jennifer

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I really enjoyed our stay. In all honesty I liked the bathroom. The shower was nice and roomy, the bathroom size was large. The bed was comfy and had a nice couch. The only thing was the carpet squares were falling apart but other than that the room was excellent. The staff was great and there was a restaurant next door but we didnt go due to time. The mall was within waking distance. I will definitely go back and stay again.
Respuesta de justin el 10 abr. 2024
Hello Jennifer, we are so happy to hear you enjoyed your stay with us! Please visit us again and we will do our best to provide you with an even better stay experience.

10/10 Excelente

Lisa

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I was exhausted upon check in, traveling with 2 kids under 4. Justin was exceptional in getting my family situated, his customer service is unmatched.
Se hospedó 1 noche en abril de 2024
Respuesta de Justin el 10 abr. 2024
Yes Lisa, we understand traveling can be exhausting especially with young children. I am so glad that I could assist you and make the check-in process delightful!

10/10 Excelente

Amy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The property was well kept and the staff was very helpful.
Se hospedó 1 noche en marzo de 2024
Respuesta de Justin el 8 may. 2024
Thank you so much for your outstanding review! Please visit us again!

10/10 Excelente

Anil

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great quick and very friendly desk clerk.
Se hospedó 1 noche en abril de 2024
Respuesta de Justin el 8 may. 2024
Thank you so much for your outstanding review! Please visit us again!

10/10 Excelente

Patricia

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The Hampton Inn Schaumburg, Illinois was very nice. The outside premises as well as the inside were very clean. All staff-front desk, cafe staff, housekeeping were all very accommodating. The exercise room was clean and had a decent variety of cardio machines. I felt extremely safe and well taken care of at my stay.
Se hospedó 4 noches en marzo de 2024
Respuesta de Brandon Brodie-General Manager el 29 mar. 2024
Patricia!Thank you for sharing your feedback about your travel experience to our property. I look forward to sharing this feedback to my entire team.We strive to provide the best possible experience for our guests, and we look forward to your return in the near future!

10/10 Excelente

David

Le gustó: Limpieza, personal y atención
Staff was freindly and engaging , best in class.. I believe his name was Justin.. Room was clean and spacious but pillows and matress were sub par for Hampton...
Se hospedó 1 noche en marzo de 2024
Respuesta de Justin el 8 may. 2024
Thank you so much for your outstanding review! Please visit us again!

6/10 Aceptable

Leanne

Viajó con su familia y niños pequeños
No le gustó: Personal y atención
We stayed 4 nights and they never came to empty out our garbage or replace our towels during my entire stay. We call the main lobby and ask if they can empty the garbage on the 3rd night and they said someone would but they never followed through. The breakfast is decent.
Se hospedó 4 noches en marzo de 2024
Respuesta de Brandon Brodie-General Manager el 29 mar. 2024
Leeanne!Thank you for sharing your feedback about your travel experience to our property. I look forward to sharing this feedback to my entire team.We strive to provide the best possible experience for our guests, and we look forward to your return in the near future!

10/10 Excelente

Justin

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easily one of the best values in Schaumburg. Property is well maintained and staff is friendly.
Se hospedó 1 noche en marzo de 2024
Respuesta de Brandon Brodie-General Manager el 29 mar. 2024
Justin!Thank you for sharing your feedback about your travel experience to our property. I look forward to sharing this feedback to my entire team.We strive to provide the best possible experience for our guests, and we look forward to your return in the near future!

10/10 Excelente

LaSonia

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent peaceful hotel to stay.
Se hospedó 1 noche en marzo de 2024
Respuesta de Brandon Brodie-General Manager el 29 mar. 2024
LaSonia!Thank you for sharing your feedback about your travel experience to our property. I look forward to sharing this feedback to my entire team.We strive to provide the best possible experience for our guests, and we look forward to your return in the near future!

10/10 Excelente

Noe

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place for business or pleasure tril
Se hospedó 1 noche en marzo de 2024
Respuesta de Brandon Brodie-General Manager el 29 mar. 2024
Noe!Thank you for sharing your feedback about your travel experience to our property. I look forward to sharing this feedback to my entire team.We strive to provide the best possible experience for our guests, and we look forward to your return in the near future!

10/10 Excelente

Kim

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Desk staff was extremely friendly and check in was quick. Beds were comfortable and room was relatively quiet.
Se hospedó 1 noche en marzo de 2024
Respuesta de Brandon Brodie-General Manager el 29 mar. 2024
Kim!Thank you for sharing your feedback about your travel experience to our property. I look forward to sharing this feedback to my entire team.We strive to provide the best possible experience for our guests, and we look forward to your return in the near future!

10/10 Excelente

Philip

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We stayed here for 2 nights while in town for a funeral. Justin greeted us when we walked in and was super friendly making sure we had everything we needed. Every business deserves a Justin. The room was very clean; our room had a wall AC unit that had a constant fan option which is much appreciated as I need a fan to drown out my tinnitus while I sleep. The bed and pillows were comfortable (as we've come to expect from a Hampton) and the room was in very good condition. The gym is a proper gym for a hotel, with a good ceiling height and a good amount of space. It had a cable machine (with pullup bars), a peloton bike, a recumbent bike, three treadmills, and a weight bench with a dumbbell set ranging from 5 to 50 lbs. They had a couple mats for yoga or stretching, some weighted balls and I believe a couple things for mobility (I carry my own resistance bands), water and towels. The only thing we didn't see in there was wipes to wipe down the machines afterwards. Location wise, it's great, there are over 60 restaurants within half a mile and woodfield mall is right next door. Breakfast: they have 2 waffle machines (one single waffle and one with 4 mini waffles), two flavors regular and strawberry, then they had out some homefries or potatoes, some sort of sausage or bacon, some sort of eggs, some rolls and pastries, oatmeal, fruit (oranges and bananas), yogurt, bagels / muffins and I'm sure I'm missing a few things. We enjoyed our stay here and would definitely recommend.
Se hospedó 2 noches en marzo de 2024
Respuesta de Brandon Brodie-General Manager el 29 mar. 2024
Phillip!Thank you for sharing your feedback about your travel experience to our property. I look forward to sharing this feedback to my entire team.We strive to provide the best possible experience for our guests, and we look forward to your return in the near future!

10/10 Excelente

Derek, Madison

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Extremely friendly staff
Se hospedó 1 noche en marzo de 2024
Respuesta de Brandon Brodie-General Manager el 29 mar. 2024
Derek!Thank you for sharing your feedback about your travel experience to our property. I look forward to sharing this feedback to my entire team.We strive to provide the best possible experience for our guests, and we look forward to your return in the near future!

10/10 Excelente

Alanis

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The rooms were clean, and the breakfast was great
Se hospedó 1 noche en marzo de 2024
Respuesta de Brandon Brodie-General Manager el 29 mar. 2024
Alanis!Thank you for sharing your feedback about your travel experience to our property. I look forward to sharing this feedback to my entire team.We strive to provide the best possible experience for our guests, and we look forward to your return in the near future!

10/10 Excelente

Terri, MACHESNEY PARK

Viajó con su familia
Justin who was at the front desk was super nice and very knowledgeable! Definitely recommend this hotel!
Se hospedó 1 noche en marzo de 2024
Respuesta de Brandon Brodie-General Manager el 29 mar. 2024
Terri!Thank you for sharing your feedback about your travel experience to our property. I look forward to sharing this feedback to my entire team.We strive to provide the best possible experience for our guests, and we look forward to your return in the near future!

10/10 Excelente

Jose

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great. Second time here. Will stay again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Brandon Brodie-General Manager el 29 mar. 2024
Jose!Thank you for sharing your feedback about your travel experience to our property. I look forward to sharing this feedback to my entire team.We strive to provide the best possible experience for our guests, and we look forward to your return in the near future!

10/10 Excelente

Teresa

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff were very accommodating and courteous. The property is well maintained. Overall, a great place to stay.
Se hospedó 1 noche en febrero de 2024
Respuesta de Brandon Brodie-General Manager el 29 mar. 2024
Teresa!Thank you for sharing your feedback about your travel experience to our property. I look forward to sharing this feedback to my entire team.We strive to provide the best possible experience for our guests, and we look forward to your return in the near future!

10/10 Excelente

Alejandro

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff was very nice!
Se hospedó 1 noche en febrero de 2024
Respuesta de Brandon Brodie-General Manager el 29 mar. 2024
Alejandro!Thank you for sharing your feedback about your travel experience to our property. I look forward to sharing this feedback to my entire team.We strive to provide the best possible experience for our guests, and we look forward to your return in the near future!

6/10 Aceptable

Manuel

Se hospedó 3 noches en febrero de 2024
Respuesta de Brandon Brodie-General Manager el 29 mar. 2024
Manuel!Thank you for sharing your feedback about your travel experience to our property. I look forward to sharing this feedback to my entire team.We strive to provide the best possible experience for our guests, and we look forward to your return in the near future!

10/10 Excelente

LISA, Arlington Heights

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Close to the Improv
Se hospedó 1 noche en febrero de 2024
Respuesta de Brandon Brodie-General Manager el 29 mar. 2024
Lisa!Thank you for sharing your feedback about your travel experience to our property. I look forward to sharing this feedback to my entire team.We strive to provide the best possible experience for our guests, and we look forward to your return in the near future!

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice room!
Really nice room, liked the layout and functionality of the room.
Se hospedó 1 noche en enero de 2024
Respuesta de Brandon Brodie-General Manager el 29 mar. 2024
David!Thank you for sharing your feedback about your travel experience to our property. I look forward to sharing this feedback to my entire team.We strive to provide the best possible experience for our guests, and we look forward to your return in the near future!

10/10 Excelente

Joshua

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Front desk staff were great! Room was spacious and clean and comfortable! One of the best Hamptons we’ve stayed!
Se hospedó 1 noche en febrero de 2024
Respuesta de Brandon Brodie-General Manager el 29 mar. 2024
Joshua!Thank you for sharing your feedback about your travel experience to our property. I look forward to sharing this feedback to my entire team.We strive to provide the best possible experience for our guests, and we look forward to your return in the near future!

10/10 Excelente

Kenna

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to unwind after a shopping trip! Will use again!
Se hospedó 1 noche en enero de 2024
Respuesta de Brandon Brodie-General Manager el 29 mar. 2024
Kenna!Thank you for sharing your feedback about your travel experience to our property. I look forward to sharing this feedback to my entire team.We strive to provide the best possible experience for our guests, and we look forward to your return in the near future!

6/10 Aceptable

Robert

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
average
This hotel needs to update the carpet in the rooms. The squares have huge gaps in them. And the rooms ran too hot as well as the hallways. We used the thermostat to turn them down to cool them off but it didn't happen! Terrible. The people above us were literally stomping on the floor 12:30 AM for at least five minutes!!! I think they intentionally were trying to wake us up! Then it started again at 1:00 AM! The hotel needs to make it's rounds and make sure people aren't being loud. Terrible night sleep!
Se hospedó 1 noche en enero de 2024
Respuesta de Brandon Brodie-General Manager el 29 mar. 2024
Robert!Thank you for sharing your feedback about your travel experience to our property. I look forward to sharing this feedback to my entire team.We strive to provide the best possible experience for our guests, and we look forward to your return in the near future!

10/10 Excelente

Hassan el

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Benjamin

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Alexis

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was super nice, room was clean, they had snack items available for purchase which is convenient, and free breakfast which is rare these days. Things that others might mind would include the rooms are kind of small as far as the bedroom area. On our door we noticed that there was space at the bottom between the frame and door. You could see the light through it from the hallway clear as day. There’s no provided toiletries besides shower gel, shampoo, and a hand soap bar. Oh and they clean super fast so don’t be like us and make the mistake of checking out and going back 10 minutes later to get your food out the fridge from Perrys Steakhouse lol :(
Se hospedó 1 noche en diciembre de 2023

4/10 Mediocre

Ewa

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Se hospedó 1 noche en diciembre de 2023