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Opiniones sobre Claridge House

4 out of 5
Claridge House
1244 N Dearborn Parkway, Chicago, IL

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 551 de 1089 opiniones" "
Evaluación: 8 - Bueno. 280 de 1089 opiniones" "
Evaluación: 6 - Aceptable. 143 de 1089 opiniones" "
Evaluación: 4 - Mediocre. 81 de 1089 opiniones" "
Evaluación: 2 - Terrible. 34 de 1089 opiniones" "

8,4/10

Limpieza

8,6/10

Personal y atención

7,8/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Leonel

Se hospedó 4 noches en octubre de 2023
Respuesta de Nick Cuba- Director of Rooms el 19 oct. 2023
Leonel,We are sorry to hear that you were not completely satisfied with your stay.I would love to get the chance to speak with you and see where you think we can improve your experience. I invite you to reach out to me directly at the hotel!

2/10 Terrible

M PATRICIA MACIAS

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I did not like the lack of information at the check in. Never told me that if I wanted my room to be done I should’ve told at the moment of checking in. The result: my bedroom was untidy and the beds undone 😡😡
Se hospedó 2 noches en octubre de 2023
Respuesta de Nick Cuba- Director of Rooms el 22 oct. 2023
Patricia,Thank you so much for the feedback you provided. Your feedback is truly a gift to help us continue to do better and better at our hotel.I am so sorry to hear that you were not fully satisfied with your stay. I will be sure to pass along your feedback to our guest services team.If there is any additional feedback you would like to offer, I invite you to reach out to me directly at the hotel to share more about your experience with us. Thank you again for the feedback!

10/10 Excelente

alejandro

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Nick Cuba- Director of Rooms el 28 oct. 2023
Alejando,Thank you for taking the time to leave your feedback of the Claridge House!We hope to see you again in Chicago soon!

6/10 Aceptable

Raúl

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
El hotel esta muy ubicado, la recepción es bonita, pero las áreas de habitaciones y las mismas habitaciones, son viejas y les falta mantenimiento.
Se hospedó 4 noches en julio de 2023
Respuesta de Nick Cuba- Director of Rooms el 6 ago. 2023
Raul,Thank you for your feedback on your stay with us. We are so sorry to hear that you were not fully satisfied with your stay, but are happy to hear you enjoyed our team and location.If there is any additional feedback you would like to offer, please reach out to me directly at the property.

4/10 Mediocre

Alejandro

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en abril de 2023
Respuesta de Nick Cuba- Director of Rooms el 27 abr. 2023
Alejandro,We are sorry to hear that you did not enjoy your time with us.Please reach out to me directly with any questions or concerns.

10/10 Excelente

Luis angel

Se hospedó 1 noche en marzo de 2023
Respuesta de Nick Cuba- Director of Rooms el 8 abr. 2023
Luis,Thank you for your review! We hope to see you again next time you are in the windy city!

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 6 noches en marzo de 2023
Respuesta de Colin el 14 mar. 2023
Thanks for the 10!

10/10 Excelente

PAUL

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 6 noches en marzo de 2023
Respuesta de Colin el 14 mar. 2023
Thanks for the review, Paul! See you next time!

2/10 Terrible

Roberto

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fatal
Se hospedó 1 noche en enero de 2023
Respuesta de Shakeya Norman, Assistant Front Office Manager el 14 ene. 2023
Hi Roberto,Thank you for taking the time to detail your experience. We sincerely apologize that your stay with us did not meet your expectations. Your feedback has been forwarded to management.

8/10 Bueno

Deborah

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Su servicio y la ubicación. Que no me avisaron que para que me hicieran limpieza en el cuarto habia que avisar 24 horas antes...
Se hospedó 3 noches en octubre de 2022
Respuesta de Shakeya Norman, Assistant Front Office Manger el 7 dic. 2022
Hi Deborah,Thank you for visiting us recently and sharing your experience. We're so happy to hear you enjoyed our location during your stay. We apologize for any miscommunication regarding our housekeeping services. Thank you again, we appreciate your feedback.

10/10 Excelente

EULALIA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cómodo, limpio y localización perfecta
Localización perfecta. Hotel cómodo y agradable con personal muy atento. Limpio y con atenciones extra como agua y snacks gratis
Se hospedó 3 noches en octubre de 2022
Respuesta de Nikko el 16 oct. 2022
Thank you very much for your great feedback. Our Agent is one of our pride. Have a wonderful day and hope we see you again.

10/10 Excelente

Alexandra

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
hotel pequeño, acogedor. cerca de areas principales
Se hospedó 1 noche en septiembre de 2022
Respuesta de Nikko el 13 oct. 2022
Thank you for your feedback. We value your opinion and always strive to enhance our guest experience. I will pass this information on to our leadership team.

8/10 Bueno

Missael

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
El concepto estaba Perfecto, pero la limpieza quedó a deber.
Se hospedó 3 noches en septiembre de 2022
Respuesta de Nikko el 25 sept. 2022
Thank you for your feedback. We value your opinion and always strive to enhance our guest experience. I will pass this information on to our leadership team.

8/10 Bueno

Ana maria

Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Gabriel

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo bidn
Se hospedó 1 noche en agosto de 2022
Respuesta de Jordan el 24 ago. 2022
Thank you for taking the time to leave us some feedback! We hope you'll stay with us again soon!

4/10 Mediocre

Claudia Erika Luna, cdmx

Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Muy feito
Se hospedó 4 noches en julio de 2022

2/10 Terrible

CYNTHIA YAEL

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en julio de 2022
Respuesta de Jordan el 19 jul. 2022
Hello, We appreciate your feedback. Every review helps us get better and I would love to hear from you in more detail about your stay. Give us a call anytime. Hopefully we can convince you to give us another chance!

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Thanks Claridge House!
Everything went great with Claridge House! They're friendly and fast in your requests, totally recommended!.
Se hospedó 3 noches en junio de 2022
Respuesta de Nikko el 26 jun. 2022
Thank you for your feedback. We value your opinion and always strive to enhance our guest experience. I will pass this information on to our leadership team.

10/10 Excelente

Carlota G

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Recomendable 🌷
Excelente ubicación, atención, servicio; botellas de agua gratis y sin límite. Muy atentos, nos encantó todo, sobre todo la ubicación, muy cerca de la Magnificent Mille 🌷
Se hospedó 1 noche en junio de 2022
Respuesta de Nikko el 19 jun. 2022
Thank you for your feedback. We value your opinion and always strive to enhance our guest experience. I will pass this information on to our leadership team.

10/10 Excelente

Mauricio

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Pedimos el aseo de la habitación dentro del tiempo que solicitan (24 hrs de anticipación) y nunca atendieron. No solo es un problema tener la habitación sin limpiar sino que también se acaban las amenidades (shampoo, jabón, crema, etc). Tuvimos que comprar todo en Walgreens. Fuera de eso todo lo demás fue IMPECABLE.
Se hospedó 4 noches en mayo de 2022
Respuesta de Nikko el 9 jun. 2022
Thank you for your feedback. We value your opinion and always strive to enhance our guest experience. I will pass this information on to our leadership team.

6/10 Aceptable

JOSE, HUMBLE

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
No me dieron early check in ni siendo expedia gold ni con los beneficios de miembros vip
Se hospedó 1 noche en abril de 2022
Respuesta de Amy el 26 abr. 2022
Thank you for reviewing The Claridge House. It's disappointing that we could not meet your expectations. I'm sorry we could not provide an early check-in, on fully committed weekends we try our best but never guarantee an early check-in.

8/10 Bueno

Julieta

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Limpieza
Maravillosa ubicación , los cuartos son amplios y agradables. La limpieza deja mucho que desear y no la hacen diario
Se hospedó 3 noches en septiembre de 2021
Respuesta de Michel el 15 sept. 2021
Thanks for the review, Julieta! I'm glad to hear that you enjoyed our location & our rooms!

6/10 Aceptable

Nora

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Personal y atención
This property had a good location and a nice lobby. There is no controlled access in the hotel elevator no room service no housekeeping needs after 3pm. Very loud outside the room s. And had a sewage smell for one of the days we were there in the elevators and lobby.
Se hospedó 3 noches en abril de 2024

8/10 Bueno

George

Le gustó: Limpieza
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Elizabeth

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was attentive and kind. The room was the perfect size, had a great view and was clean.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Kieaira

Viajó con su pareja
Le gustó: Servicios, estado de la propiedad e instalaciones
Hotel was great and everything was great
Se hospedó 3 noches en abril de 2024

10/10 Excelente

sheanta

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very pleased with our stay
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Sally

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stay here!
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Marshall

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We enjoy the happy hour, and just sitting in the lobby. It's very homey. Unfortunately, our room was right by the closet for the cleaning staff, it was very loud in the morning on the 7th floor. Would rather not have to down to 2nd floor for ice at night.
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Laurie

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Personal y atención
Third time stay at this conveniently located hotel. However, arrived at 11:30 pm, staff on duty unhelpful, couldn’t be bothered and honestly, insolent. When reported the next morning, manager “sorry” but would not stay here again due to this negative experience.
Se hospedó 2 noches en abril de 2024
Respuesta de Nick Cuba- Director of Operations el 17 abr. 2024
Laurie,I am sorry to hear about the issues you experienced with our team members. I will be sure to follow up with our team. Please know this is not our standard. If there is any additional feedback you would like to offer, I invite you to reach out to me directly at the hotel.

10/10 Excelente

Zaire

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I had so much fun came for my birthday stayed for a total of 3 days. First it was very quite and they even gave me a complimentary bottle of champagne for my birthday that was so sweet the area is very clean and well kept as well the only down side breakfast wasn’t included but other that 10/10.
Se hospedó 2 noches en abril de 2024
Respuesta de Nick Cuba- Director of Operations el 17 abr. 2024
Zaire,We are thrilled to hear that our team took great care of you during your stay. Thank you for choosing the Claridge House to celebrate your special day. We look forward to seeing you again for your next celebration!

10/10 Excelente

Joseph

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very welcoming staff. Nice happy hour for guests. Great selection of restaurants in the area. Very comfortable and secure. We’re going to be back again.
Se hospedó 1 noche en abril de 2024
Respuesta de Nick Cuba- Director of Operations el 17 abr. 2024
Joseph,Thank you for taking the time to leave us a review of your time at the Claridge House. We are happy to hear that you enjoyed our location and property. We look forward to hosting you again the next time you visit the Gold Coast!

10/10 Excelente

Karin

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was awesome
Se hospedó 4 noches en abril de 2024
Respuesta de Nick Cuba- Director of Operations el 17 abr. 2024
Karin,Thank you for leaving a review of your Claridge House stay!We are thrilled to hear you enjoy your accommodations. We look forward to seeing you again the next time you are in the Gold Coast!

10/10 Excelente

Justin

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Kim

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Koji

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Susumu

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Jose

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Ok
Se hospedó 2 noches en febrero de 2024
Respuesta de Nick Cuba- Director of Operations el 17 abr. 2024
Jose,Thank you for taking the time to leave us your feedback on you Claridge House stay. We are thrilled to hear you had a great time. We look forward to hosting you again the next time you are in the Gold Coast!

6/10 Aceptable

Elliot

Se hospedó 1 noche en marzo de 2024
Respuesta de Nick Cuba- Director of Operations el 17 abr. 2024
Elliot,Thank you for taking the time to leave us your feedback. I invite you to reach out to me directly with any additional feedback. I would love to hear how we can improve your next stay.

8/10 Bueno

Nancy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Really nice neighborhood. Walking distance to tons. Rooms are a little small and pretty poor water pressure.
Se hospedó 2 noches en marzo de 2024
Respuesta de Nick Cuba- Director of Operations el 2 abr. 2024
Nancy,Thank you for taking the time to leave us feedback on your stay with us. We are happy to hear you enjoyed our awesome location. I am sorry to hear about your in room issues and will be sure to pass the feedback along to our facilities teams. If there is any additional feedback you would like to offer, I invited you to reach out to me directly at the hotel. Thank you again for the feedback. It helps us to do better each day.

8/10 Bueno

Teresa

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our stay was very good. Staff was very attentive and pleasant. I look forward to my next visit.
Se hospedó 2 noches en marzo de 2024
Respuesta de Nick Cuba- Director of Operations el 2 abr. 2024
Teresa,Thank you for taking the time to leave us your feedback on your stay. We are so happy to hear our staff made an impact on you. If there is any additional feedback you would like to offer, I invite you to reach out to e directly at the hotel. I would love to hear how to turn your next stay into a 5-star experience.

8/10 Bueno

Terry

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Room was adequate but was hot at night, even with air on or window open
Se hospedó 2 noches en marzo de 2024
Respuesta de Nick Cuba- Director of Operations el 2 abr. 2024
Terry,Thank you for taking the time to leave us your feedback on your stay with us. I will be sure to follow up with our facilities team to ensure the room you had will not give anyone else another warm night. Thank you again for your feedback. It helps us to improve each day. If there is any additional feedback you would like to offer, I invite you to reach out to me directly at the hotel.

10/10 Excelente

Monay

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall everything was perfect. The staff that work there was amazing, room was clean just enough space for me and my boyfriend , had a nice view , air conditioning was great, could have done better on food options, couldn’t say into my Netflix , Disney plus and etc but everything else was great.
Respuesta de Nick Cuba- Director of Operations el 2 abr. 2024
Monay,Thank you for taking the time to leave us your feedback on your Claridge House stay. We are so happy to hear our staff made an impact on you. I appreciate your feedback on our food options and streaming services.We have countless awesome restaurants just minutes away on foot, we will be sure you know next time you are with us! Our televisions also are compatible with smart devices that plug in the HDMI outlets, so be sure to bring your Roku or Firestick next time to enjoy al your favorite streaming services! Thank you again for your feedback and we look forward to hosting you again the next time you visit us in the Gold Coast!

10/10 Excelente

Jeryius

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel
Se hospedó 2 noches en marzo de 2024
Respuesta de Nick Cuba- Director of Operations el 2 abr. 2024
Jeryius,Thank you for taking the time to leave us a review. We are thrilled to hear you had a 5-star experience at the Claridge House. We look forward to hosting you again the next time you visit Chicago!

2/10 Terrible

Andrey

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Horribly rude staff.
Se hospedó 1 noche en marzo de 2024
Respuesta de Nick Cuba- Director of Operations el 2 abr. 2024
Andrey,I am so sorry to hear that you had a negative experience with our staff. I invite you to reach out to me directly at the hotel so I can help to rectify the situation. I thank you for your feedback. It helps us to continue to get better each day.

10/10 Excelente

Maria

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en marzo de 2024
Respuesta de Nick Cuba- Director of Operations el 2 abr. 2024
Maria,We are so happy to hear you had a 5-star experience at the Claridge House. We look forward to hosting you again the next time you visit Chicago!

10/10 Excelente

Siobhan

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
great customer service.
Se hospedó 1 noche en marzo de 2024
Respuesta de Nick Cuba- Director of Operations el 2 abr. 2024
Siobhan,Thank you for taking the time to leave your Claridge House review! We are so happy to hear you enjoyed yourself and look forward to hosting you again the next time you are in Chicago.

10/10 Excelente

Valerie

Le gustó: Servicios
Great place
Se hospedó 2 noches en marzo de 2024
Respuesta de Nick Cuba- Director of Operations el 2 abr. 2024
Valerie,Thank you for taking a moment to leave us your feedback on your Claridge House stay. We look forward to have the chance to host you again the next time you visit Chicago!

10/10 Excelente

Eliza

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was very nice staff was super friendly
Se hospedó 1 noche en marzo de 2024
Respuesta de Nick Cuba- Director of Rooms el 19 mar. 2024
Eliza,Thank you for taking the time to leave us feedback on your time at the Claridge House. We are so happy to hear that our staff made an impact on you during your time with us. We look forward to hosting you again the next time you are in the Gold Coast!

8/10 Bueno

Diane

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Small rooms but adequate for our needs especially with the comfortable lobby. We were a bit surprised by the extra $24/night urban fee that was charged when we checked out. Remember to add that in when comparing costs.
Se hospedó 3 noches en marzo de 2024
Respuesta de Nick Cuba- Director of Rooms el 19 mar. 2024
Diane,Thank you for taking the time to leave us feedback on your stay. We are happy to hear you enjoyed our cozy lobby. We look forward to hosting you again the next time you visit!