2/10
A lot of light bulbs blown out, pool was not cleaned, hot tub was ice cold, and no hot water in the house. The game room games were broken and unable to use. The movie room was of poor quality. We made several complaints on our first night there, no response. The next day we got a response saying that they just cleaned the pool and it shouldn’t be dirty. Then on the 3rd day, late afternoon the pool maintenance company showed up. Cleaned the pool but said we couldn’t go in until he returned to check the P.H. balance. Finally on our last day we could go fir a swim. Also on the last day around 2:30 pm, the maintenance guy shows up. I asked him why bother? Check out is 10am tomorrow. He said he was gonna check all of our issues and repair them. But for my family and me, it was too late. The whole neighborhood had garbage on the street, bags torn open by the animals. It was very very poor. This was such a disgusting property. A total waste of money.
Mirta M.
Se hospedó 4 noches en septiembre de 2021