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Opiniones sobre Holiday Inn Express City Centre, an IHG Hotel

3 out of 5
Holiday Inn Express City Centre, an IHG Hotel
101 St Georges Mall, Cnr of Church Str. and St George's, Cape Town, Western Cape

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 185 de 399 opiniones" "
Evaluación: 8 - Bueno. 150 de 399 opiniones" "
Evaluación: 6 - Aceptable. 47 de 399 opiniones" "
Evaluación: 4 - Mediocre. 12 de 399 opiniones" "
Evaluación: 2 - Terrible. 5 de 399 opiniones" "

8,8/10

Limpieza

8,8/10

Personal y atención

8,0/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Victor

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Hotel conveniente
La atención del personal muy buena. lástima que había trabajos en la puerta de entrada
Se hospedó 1 noche en diciembre de 2017

6/10 Aceptable

Jorge, Buenos Aires, Argentina

Le gustó: Limpieza, personal y atención
No le gustó: Comodidad de la habitación
Bien ubicado para el dia, mal para la noche
El acceso es algo difícil. El precio es acorde a lo que brindan. El hotel está en una ubicación centrica. El mantenimiento es aceptable, Habitaciones chicas, el televisor es una pequeña pantalla de computadora lo cual considero inapropiado. El baño es incómodo, muy pequeño. De dia es buena ubicación para quienes desean algo centrico, pero por la noche, la zona no es buena. Responde a la expectativa de un 3 estrellas sin sobrarle nada. Para placer, buscaria un hotel más cercano a la zona con más vida nocturna o de playas.

10/10 Excelente

SHAWN

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location in a busy area of town. Lots of restaurants and nightlife nearby.
Se hospedó 1 noche en marzo de 2024
Respuesta de Nomfu el 12 may. 2024
Dear Shawn,Thank you for the 5/5 review about your recent stay with us.Your feedback is extremely important to us and will be shared with the rest of the team.We do hope that you will give us another opportunity to welcome you back in the near future.Kind Regards,Nomfundiso Singqoto

6/10 Aceptable

Andres

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
Did not feel safe waking around the hotel, however, you can easily UBER anywhere as the location is close to many restaurants, and conveniently in downtown.
Se hospedó 4 noches en marzo de 2024
Respuesta de Management Team el 20 abr. 2024
Good day,Thank you for your recent stay with us.We value your feedback and will share this with the teamMany ThanksManagement

8/10 Bueno

Richard, Block B Flat 604

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good central location. Difficult to locate easily in a busy pedestrian precinct so Shuttle bus from airport essential for a new visitor to CT. Not an area you want to be on foot with expensive luggage and looking like a new boy on the block.
Se hospedó 1 noche en marzo de 2024
Respuesta de Nomfu el 2 abr. 2024
Dear Richard,Thank you for taking time to share with us about your recent stay with.Your feedback is extremely important to us and will be shared with the rest of the team.We do hope that you will give us another opportunity to host you in the near future.Kind Regards,Nomfundiso SingqotoSnr Duty Manager

8/10 Bueno

Benn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
You need to make sure that your card is active at front desk before taking the lift.
Se hospedó 2 noches en marzo de 2024
Respuesta de Nomfu el 2 abr. 2024
Dear Benn,Thank you for taking your time to write about your recent stay with us.The key card is one of our safety measures to ensure its only registered guest that are able to access the other floors.We do hope that you will give us another opportunity to welcome you back in the near future.Kind regards,Nomfundiso SingqotoSnr Duty Manager

10/10 Excelente

Perez, Pembroke Pines

Se hospedó 1 noche en marzo de 2024
Respuesta de Management Team el 20 abr. 2024
Good day,Thank you for your recent stay with us.We value your feedback and will share this with the teamMany ThanksManagement

10/10 Excelente

Timothy, Whitehorse

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Nice hotel Free breakfast Mconvenience
Se hospedó 1 noche en marzo de 2024
Respuesta de Management Team el 27 mar. 2024
Dear Timothy,Thank you for your recent stay with us.we value your feedback and will gladly share this with the team

8/10 Bueno

Richard, Block B Flat 604

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Nomfu el 25 mar. 2024
Dear Richard,Thank you for the positive feedback about your recent stay with us.Your comments are extremely important to us and will be shared with the rest of the team.Kind Regards,Nomfundiso SingqotoSnr Duty Manager

10/10 Excelente

Ronnie

Le gustó: Servicios
Close to everything. Sight seeing bus 2 blocks away, short walk.. $5 Uber to cruise terminal. Breakfast was good. Will stay again
Se hospedó 1 noche en marzo de 2024
Respuesta de Management Team el 21 mar. 2024
Dear Ronnie,Thank you for you for your feedback received.We value your feedback and will share this with the Team.Many Thanks

10/10 Excelente

Doreen

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Noise close to the door of the building.
Se hospedó 5 noches en marzo de 2024
Respuesta de Nomfu el 17 mar. 2024
Dear Doreen,Thank you for your feedback about your recent stay with us.Your feedback is extremely important to us and will be shared with the rest of the team.Kind Regards,Nomfundiso SingqotoSnr Duty Manager

10/10 Excelente

Noemi

Viajó con su pareja
It is close to town and clean, staff are helpful except when I called for shuttle service to pick us up at the cruise ship terminal, no one came
Se hospedó 2 noches en marzo de 2024
Respuesta de Nomfu el 17 mar. 2024
Dear Noemi,Thank you for your feedback about your recent stay with us.Your feedback is extremely important to us and will be shared with the rest of the team.We do hope that you will give us another chance to welcome you back in the near future.Kind Regards,Nomfundiso SingqotoSnr Duty Manager

6/10 Aceptable

Allison

Viajó en grupo
Le gustó: Personal y atención, servicios
The room is too small and not enough light in the room, and the shower room is very small too
Se hospedó 1 noche en marzo de 2024
Respuesta de Nomfu el 17 mar. 2024
Dear Allison,I would like to firstly apologies for not meeting your expectations. Your feedback is extremely important to us and will be shared with the rest of the team.Kind Regards,Nomfundiso SingqotoSnr Duty Manager

8/10 Bueno

Carlos

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Breakfast was really good
Se hospedó 4 noches en marzo de 2024
Respuesta de Management Team el 11 mar. 2024
Dear Carlos,Thank you for your recent stay with us.We value your feedback, this will be shared with the team.Many Thanks

6/10 Aceptable

Chester

Se hospedó 3 noches en marzo de 2024
Respuesta de Nomfu el 2 abr. 2024
Dear Chester,Thank you for taking your time to let us know about your recent stay with us.Your feedback is extremely important to us and will be shared with the rest of the team.Thank you.Nomfundiso SingqotoSnr Duty Manager

10/10 Excelente

Jim

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff is outstanding, breakfast wonderful loved this place
Se hospedó 3 noches en marzo de 2024
Respuesta de Nomfu el 9 mar. 2024
Dear Jim,Thank you for the wonderful review about your recent stay with us.Your feedback is extremely important to us and will be shared with the rest of the team.Thank You,Nomfundiso SingqotoSnr Duty Manager

8/10 Bueno

ERIN

Le gustó: Personal y atención
The CBD is quite busy and bustling during the day with many people out in the city. The comforting item about the hotel is that only guests can access the floor above the check in. Transportation is limited and offered by hotel but communication with them is spotty at best. Room secondary lock was broken and not fixed properly but at least you had to keycard to room floors.
Se hospedó 2 noches en febrero de 2024
Respuesta de Nomfu el 9 mar. 2024
Dear Erin,Thank you for taking your time to let us know about your recent stay with us.Your feedback is extremely important to us and will be shared with the rest of the team.We do hope that you will give us another chance to welcome you back in the near future.Kind Regards,Nomfundiso SingqotoSnr Duty Manager

6/10 Aceptable

Timothy, Whitehorse

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Water leak coming from the roof close to the door Shower door didnt close fully so water somewhat flooded the bathroom area Staff was very nice and accomodating
Se hospedó 1 noche en marzo de 2024
Respuesta de Team HIE Cape Town el 9 mar. 2024
Dear Timothy,Thank you for your recent stay with us.We value your feedback and concerns shared.We will address this with the team to ensure we accommodate the stay of our future guest.Many ThanksManagement Team

8/10 Bueno

Michael

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Well located in CBD of Cape Town on pedestrian mall. Only problem was the street noise on St. Georges Mall which lasted each night till around 4 am and started again at 7 am as street vendors set up the metal frames of their stalls every day. Very hard to get a good night's sleep.
Se hospedó 2 noches en marzo de 2024
Respuesta de Team HIE Cape Town el 9 mar. 2024
Dear Michael,Thank you for your recent stay with us.We value your feedback which we will share with the entire team.

10/10 Excelente

Richard Randolph

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Our stay was excellent. The location may leave a little to be desired but the staff and accommodation more than makes up for it. Everyone was friendly and helpful. We will probably return here when we visit Cape Town.
Se hospedó 4 noches en febrero de 2024
Respuesta de Nomfu el 3 mar. 2024
Dear Richard,Thank you for the 5/5 review about your recent stay with us.Your feedback is extremely important to us and will be shared with the rest of the team.Kind Regards,Nomfundiso SingqotoSnr Duty Manager

6/10 Aceptable

Carl

Respuesta de Hotel Manager el 29 feb. 2024
Dear Carl Many thanks for your review of your recent stay with us.Kind Regards

6/10 Aceptable

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, comodidad de la habitación
The hotel was fine for the price. We only stayed one night. My biggest problem was how loud it was all night long. If you want a nice peaceful sleep, don’t stay at any hotel in the City Centre.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager el 29 feb. 2024
Good day Many thanks for your review of your recent stay us. My sincere apologies that the hotels location did not meet your expectations,Sincerely

10/10 Excelente

Maud

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good
Se hospedó 3 noches en enero de 2024
Respuesta de Nomfu el 5 feb. 2024
Good Day,Thank you for the 5/5 review about your recent stay with us.I am mostly pleased to read that we have met and exceeded your expectations.Your feedback will be shared with the rest of the team.Kind Regards,Nomfundiso SingqotoSnr Duty Manager

10/10 Excelente

Gerry

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
I enjoyed my stay very much
Se hospedó 1 noche en enero de 2024
Respuesta de Nomfu el 1 feb. 2024
Dear Gerry,Thank you for the 5/5 review about your recent stay with us.I am mostly pleased to read that we have met and exceeded your expectations.Your feedback is extremely important to us and will be shared with the rest of the team.Kind Regards,Nomfundiso SingqotoSnr Duty Manager

6/10 Aceptable

HIKE

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
The location was convenient for our purposes; Bus tours. The breakfast was good, nice variety. The rooms were basic but clean. Beds could be nicer and a chair would be welcome.
Se hospedó 3 noches en enero de 2024
Respuesta de Nomfu el 31 ene. 2024
Dear Hike,Thank you for taking your time to let us know about your recent stay with us.I am mostly pleased to read that our Express Start Breakfast has met your expectations.Your feedback is extremely important to us and will be shared with the rest of the team.Kind Regards,Nomfundiso SingqotoSnr Duty Manager

10/10 Excelente

Supriya

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The Staff went above and beyond to make the stay more than comfortable. Very helpful and courteous and the security is top notch! They have a street market right outside the hotel and the staff is always watching over to make sure no one harasses you.
Se hospedó 4 noches en enero de 2024
Respuesta de Nomfu el 31 ene. 2024
Dear Supriya,Thank you for the wonderful feedback about your recent stay with us.I am mostly pleased to read that we have met and exceeded your expectations.Your comments will be shared with the rest of the team.Kind Regards,Nomfundiso SingqotoSnr Duty Manager

10/10 Excelente

Erica

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice people.quick response to issues too
Se hospedó 3 noches en enero de 2024
Respuesta de Nomfu el 27 ene. 2024
Dear Erica,Thank you for the 5/5 review about your recent with us.Your feedback is extremely important to us and will be shared with the rest of the team.We do hope that you will give us another opportunity to welcome you back in the near future.Kind Regards,Nomfundiso SingqotoSnr Duty Manager

10/10 Excelente

Coretta

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I like the area so much around, shopping, food and in the center of Cape Town a different variety of things to do in walking distance from my hotel
Se hospedó 4 noches en enero de 2024
Respuesta de Nomfu el 27 ene. 2024
Dear Coretta,Thank you for the 5/5 review about your recent stay with us.I am mostly pleased to read that our location has met your expectations.Your comments will be shared with the rest of the team.Kind Regards,Nomfundiso SingqotoSnr Duty Manager

10/10 Excelente

Annamarie

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Respuesta de Hotel Manager el 29 feb. 2024
Dear AnnamarieMany thanks for your 5/5 review of recent stay with us. Your comments will be shared with the entire team.Kind Regards

10/10 Excelente

christine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Très bien placé , le personnel est très serviable, petit déjeuner bon et varié
Se hospedó 3 noches en enero de 2024
Respuesta de Nomfu el 10 ene. 2024
Dear Christine,Thank you for the 10/10 review of our hotel.I am very pleased to read that our location has met your expectations.We do hope that you will give us another chance to welcome you back in the near future.Kind Regards,Nomfundiso SingqotoSnr Duty Manager

10/10 Excelente

Nigel

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 6 noches en enero de 2024
Respuesta de Nomfu el 10 ene. 2024
Dear Nigel,Thank you for the 10/10 review about your recent stay with us.Your feedback is extremely important to us and will be shared with the rest of the team.Thank You,Nomfundiso SingqotoSenior Duty Manager

8/10 Bueno

Leon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 6 noches en enero de 2024
Respuesta de Nomfu el 10 ene. 2024
Dear Leon,Thank you for the 8/10 review about your recent stay with us.Your feedback is extremely important to us and will be shared with the rest of the team.Thank You,Nomfundiso SingqotoSnr Duty Manager

10/10 Excelente

Pavin, Feltham

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 4 noches en diciembre de 2023
Respuesta de Nomfu el 10 ene. 2024
Dear Pavin,Thank you for the 5/5 review of our hotel.Your feedback is extremely important to us and will be shared with the rest of the team.We do hope that you will give us another opportunity.Kind Regards,Nomfundiso SingqotoSnr Duty Manager

10/10 Excelente

Fanuel

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Nomfu el 26 dic. 2023
Dear Fanuel,Thank you for the wonderful feedback about your recent stay with us.You feedback is very important to us and will be shared with the rest of the team.Thank you,Nomfundiso SingqotoSnr Duty Manager

8/10 Bueno

Danielle

Viajó con su familia
Le gustó: Personal y atención, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023
Respuesta de Nomfu el 26 dic. 2023
Dear Danielle,Thank you for the 8/10 review about your recent stay with us.Your feedback is extremely important to us and will be shared with the rest of the team.Wishing you and your family Happy Holidays.!!!Thank You,Nomfundiso SingqotoSnr Duty Manager

8/10 Bueno

Nerissa Sanrisha

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023
Respuesta de Nomfu el 26 dic. 2023
Dear Nerissa,Thank you fir the wonderful feedback about your recent stay with us.Your feedback is very important to us and will be shared with the rest f the team.Wishing you and your family Happy Holidays,!!!Thank you,Nomfundiso SingqotoSnr Duty Manager

10/10 Excelente

Jessica

Se hospedó 1 noche en noviembre de 2023
Respuesta de Nomfu el 17 dic. 2023
Dear Jessica,Thank you for the 10/10 review of our hotel.Your feedback is extremely important to us and will be shared with the rest of the team.Thank You,Nomfundiso Singqoto

2/10 Terrible

marika

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
I had to move my client to another hotel
Se hospedó 4 noches en diciembre de 2023
Respuesta de Nomfu el 16 dic. 2023
Dear Marika,Thank you for taking time to let us know about your recent stay with us.I would like to start by apologizing to you for not meeting your & your guest expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Thank You,Nomfundiso Singqoto

8/10 Bueno

Sagar

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023
Respuesta de Nomfu el 16 dic. 2023
Dear Sagar,Thank you for the 8/10 review of our hotel.Your feedback is extremely important to us and will be shared with the rest of the team.Thank you,Nomfundiso Singqoto

10/10 Excelente

Lorraine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Nomfu el 16 dic. 2023
Dear Lorraine,Thank you for 5/5 review of our hotel.Your feedback is extremely important to us and will be shared with the rest of the team.Thank you,Nomfundiso Singqoto

10/10 Excelente

Elizabeth

Se hospedó 2 noches en diciembre de 2023
Respuesta de Nomfu el 2 ene. 2024
Dear Elizabeth,Thank you for the 5/5 review of our hotel.Your feedback will be shared with the rest of the team.We do hope that you will give us another chance to welcome you back in the near future.Kind Regards,Nomfundiso SingqotoSnr Duty Manager

6/10 Aceptable

Hoi

Viajó con su pareja
Le gustó: Limpieza
The street leading to the entrance is inconvenient, usually blocked by cars and poles on the street. There was no light at the desk. It was noisy outside the hotel until at least 9pm every night during my stay Nov. 25 - 28, 2023.
Se hospedó 4 noches en noviembre de 2023
Respuesta de Nomfu el 16 dic. 2023
Dear Hoi,Thank you for taking time to let us about your recent stay with us.Your feedback is extremely important to us and will be shared with the rest of the team.Thank you,Nomfundiso Singqoto.

10/10 Excelente

Umar

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
All staff and duty managers are wonderful people nice lovely help me
Se hospedó 2 noches en diciembre de 2023
Respuesta de Nomfu el 16 dic. 2023
Dear Umar,Thank you for the wonderful feedback.I am mostly pleased to read that our staff has met your expectations.We do hope that you will give us another opportunity to welcome you back.Thank youNomfundiso Singqoto

6/10 Aceptable

Bertram

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Servicios
The smallest hotel room. Room 209 is basically for backpackers, no floor space to open a suitcase and there were just enough space to hang a few shirts. 3 stars rating is generous.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Nomfu el 16 dic. 2023
Dear Bertram,Thank you for taking your time and let us know about your recent stay at the Holiday Inn Express.Your feedback is extremely important to us and will be shared with the rest of team.Thank you,Nomfundiso Singqoto

8/10 Bueno

Robert

The staff in the lobby was excellent and friendly
Se hospedó 2 noches en noviembre de 2023
Respuesta de Nomfu el 16 dic. 2023
Dear Robert,Thank you for the 8/10 review of our hotel.I am mostly pleased to read that our staff was has met your expectations.Thank you Nomfundiso Singqoto

10/10 Excelente

Douglas

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We were welcomed so very kindly, and treated as if we were special. Every one of the staff was very thoughtful and respectful, and always looking for ways to enhance our stay. The breakfast was excellent…quality, variety, and attractive breakfast room. The only thing that was negative about the room was that the bed was very hard. Bedding was good quality, though. The neighborhood was colorful and interesting, but we were followed by vendors trying to sell us things…they were not aggressive, but rather annoying after a while. This was an ideal place to stay, however, and we’d love to stay here again if we go back.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Nomfu el 14 dic. 2023
Dear Douglas,Thank you for the wonderful feedback about your recent stay with us.I am mostly pleased to read that we have met your expectations.Your comments will be shared with the rest of the team.Thank you,

8/10 Bueno

Hanifah

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Place looks good and staff a generally ok. House keeping staff are amiable and kind. My jacket with my credit card and watch were stolen from just outside the hotel while I was taking a picture and no one saw the person who stole it.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Nomfu el 14 dic. 2023
Dear Hanifah,Thank you for the 4/5 review of our hotel.I mostly pleased to read that everything on the hotel side met your expectations and am really sorry about the unfortunate event that had happened to you.We do hope that you will give us another opportunity to welcome you back in the near future.Thank You,Nomfundiso Singqoto

10/10 Excelente

Marieta

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenience
Se hospedó 4 noches en noviembre de 2023
Respuesta de Nomfu el 14 dic. 2023
Dear Marieta,Thank you for the 5/5 review of our hotel.Your feedback is extremely important to us and will be shared with the rest of the team.Thank you.Nomfundiso Singqoto

10/10 Excelente

louis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good location in the city center
Se hospedó 6 noches en septiembre de 2023
Respuesta de Nomfu el 14 dic. 2023
Dear Louis,Thank you for the 5/5 review of our hotel.Your feedback is extremely important to us and will be shared with the rest of the team.Thank you,Nomfundiso Singqoto

8/10 Bueno

HITOE

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The night I reached the hotel , the lady in the entrance was so good . I'm a Japanese so I don't speak English well, the front stuff could't understand what I mean well at first. I was not happy , worried a little . Later they were so kind to me. The cleaning ladies were't smiling. The towels in the bathroom was very hard ,difficult to use. The outside of the hotel dosen't look safe in the evening. The hotel, as a whole is good but not excellent compared to the hotels I stayed in Asia, Vietnam.
Se hospedó 5 noches en noviembre de 2023
Respuesta de Nomfu el 26 nov. 2023
Dear Hitoe,Thank you for the 4/5 review about your recent stay with the Holiday Inn Express Cape Town.Your comments will be shared with the rest of the team.We do hope that you will give us another opportunity to welcome you back in the near future.Kind Regards,Nomfundiso SingqotoSnr Duty Manager