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Opiniones sobre Franschhoek Country House and Villas

5 out of 5
Franschhoek Country House and Villas
Main Road, Franschhoek, Western Cape

Opiniones

9,4

Excepcional

Evaluación: 10 - Excelente. 70 de 98 opiniones" "
Evaluación: 8 - Bueno. 24 de 98 opiniones" "
Evaluación: 6 - Aceptable. 3 de 98 opiniones" "
Evaluación: 4 - Mediocre. 1 de 98 opiniones" "
Evaluación: 2 - Terrible. 0 de 98 opiniones" "

9,6/10

Limpieza

9,8/10

Personal y atención

9,0/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Alois, Erding

Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Mary

Se hospedó 2 noches en enero de 2024

8/10 Bueno

Bernard

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Franschhoek Country house hotel
Well equipped rooms set in lovely gardens in Franschhoek valley. Complimentary shuttle service to town. Very good breakfast Bikes on site to rent and explore the nearby vineyards.
Se hospedó 4 noches en octubre de 2023

10/10 Excelente

Catherine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Best place to stay in Franschoek
We had a two story flat!! With excellent Internet connection, even during a big thunderstorm. Beautiful bathroom, nice mini bar selection so we could have a drink and watch the wine train go by in the rain that day. Breakfast was delicious and fresh.
Se hospedó 1 noche en marzo de 2023

8/10 Bueno

Nihad

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Proximity to town, friendly and accommodating staff. Cleanliness of rooms and a very good dinning experience.

8/10 Bueno

Roy

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Definitely not 5 star. Maybe 3.5 star
Se hospedó 3 noches en enero de 2023

10/10 Excelente

pieter

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Will see you again
Amazing staff, great food and service.
Se hospedó 3 noches en noviembre de 2022

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great stay
Really friendly staff, great location near the wine tram, free transfers for dinners in town etc.
Se hospedó 3 noches en noviembre de 2022

10/10 Excelente

Stephen

Se hospedó 2 noches en octubre de 2022

8/10 Bueno

Gary

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice property. The Villa room we had was extremely large and comfortable. Breakfast was very sufficient. They offered shuttle service into and out of town which was very reliable and efficient.
Se hospedó 3 noches en septiembre de 2022

10/10 Excelente

Richard

Se hospedó 3 noches en agosto de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great
Very comfortable, very friendly staff
Se hospedó 1 noche en febrero de 2021
Respuesta de Manager el 12 feb. 2021
Thank you for the lovely feedback, it has been our pleasure welcoming you and hope to do so again in the near future

10/10 Excelente

Grant

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The perfect place for a luxurious and lovely stay
Magnificent property and grounds! Lovely garden and pool. We really enjoyed our short stay here - relaxing, luxurious, inviting - and would have enjoyed staying much longer. Very convenient and great staff. Highly recommended.
Se hospedó 1 noche en febrero de 2021
Respuesta de Manager el 8 feb. 2021
Thank you for the lovely review and feedback - we are delighted to hear you enjoyed your stay as much as we look forward to welcoming you again in future. Thank you for booking with us

8/10 Bueno

Francesca

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing hotel in stunning grounds!
Stunning grounds!!! Lovely mountain views from the pools. Beautiful big room with four-poster bed, and a large bathroom with lavender toiletries. Excellent service. The only thing I think needs to be addressed is the breakfast. On our first morning, it was full to the brim with delicious things – but on the second morning, there was about 30% the amount of things as the previous day, including leftover pastries and cheeses which didn’t look good. Would also have loved to be helped with our many bags at departure time. But all in all, this was an incredible stay.
Se hospedó 2 noches en noviembre de 2020
Respuesta de Managment el 16 nov. 2020
Dear Francesca, Thank you for your feedback and the lovely comments on the grounds, room and service - we are delighted to hear you enjoyed your stay Thank you also for the constructive feedback on the breakfast the second morning, it should not be like this and we have provided this feedback to management. Some mornings are quieter but all options should still be available and of course well presented. With regards to porter service not sure if you contacted reception to request someone to assist with luggage as we do have staff available for this all the time Our thanks for your most valued support, thank you for choosing us as we look forward to welcoming you back and making your stay perfect in all respects

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención
Expensive for what it is
Beautiful setting but the rooms are dates for the 5 star rating and price. Great breakfast though and (I can imagine) a good spot for families or groups visiting the winelands.
Se hospedó 4 noches en octubre de 2020
Respuesta de Manager el 30 oct. 2020
Dear Guest, Thank you for the constructive comments. We do believe we offer very good value for money compared to other 5 star boutique hotels in the area but your feedback is important to us to continue to evaluate and improve our offering Thank you for taking the time

10/10 Excelente

Richard.Ngwenya, Johannesburg

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Awesome facility. Staff were very Covid conscious and went out of their way with our various requests.
Se hospedó 3 noches en septiembre de 2020
Respuesta de Management el 7 sept. 2020
Dear Richard, thank you for giving us your feedback, we are delighted to hear you enjoyed it as much. Thank you very much for the support during these times as we look forward to welcoming you once again

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very quiet Breakfast good but a downgrade from previous years
Se hospedó 9 noches en enero de 2020
Respuesta de Manager el 11 feb. 2020
Thank you for the 5 star rating and feedback, we hope to welcome you again soon

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quietness and overall beauty of the buildings and ground . Great pool area
Se hospedó 6 noches en diciembre de 2019
Respuesta de Manager el 11 feb. 2020
Thank you for the lovely feedback and 5 star raring, we hope to welcome you again future

10/10 Excelente

Trevor

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Exceptional place to stay with the best of hosts to welcome us. We would not hesitate to stay here again
Se hospedó 4 noches en diciembre de 2019
Respuesta de Manager el 11 dic. 2019
Thank you for the lovely feedback and comments, we are looking forward to your next stay. All the best

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent property!! Great location and Fab food and amenities
Se hospedó 3 noches en noviembre de 2019
Respuesta de Manager el 23 nov. 2019
Thank you for your lovely feedback, it has been our pleasure welcoming you and look forward to doing so again in future

10/10 Excelente

Johanna

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely place
Lovely place with wonderful personnel Enjoyed everything about the hotel. If I ever come back to Franschhoek I know where to stay
Se hospedó 2 noches en noviembre de 2019
Respuesta de Manager el 19 nov. 2019
Thank you Johanna for the lovely feedback, it has been our pleasure welcoming you and certainly look forward to looking after you again next time round

10/10 Excelente

Lukas

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent stay
Excellent stay in Franschhoek. Amazing staff
Se hospedó 3 noches en noviembre de 2019
Respuesta de Manager el 18 nov. 2019
Dear Lukas, thank you for your review, it as been our pleasure welcoming you and delighted to receive your comments. We look forward to welcoming you again one day

10/10 Excelente

Cliente verificado

Se hospedó 4 noches en octubre de 2019
Respuesta de Manager el 13 nov. 2019
Thank you for rating us, we are delighted to see you enjoyed your stay as much and look forward to welcoming you again in future

10/10 Excelente

JurievanWyk, Melbourne

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en septiembre de 2019
Respuesta de Manager el 13 nov. 2019
Thank you for rating us, we are delighted to see you enjoyed your stay as much and look forward to welcoming you again in future

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en julio de 2019

10/10 Excelente

Annabel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Charming hotel with fantastic service
Lovely hotel, great sized rooms and heated pool. The hot and cold breakfast choices were great; the waffles with fresh fruit were delicious. Details such as the free minibus service, gated parking and personal touches in the room were thoughtful and made us feel very welcome. I would love to come back. The staff were fantastic
Se hospedó 1 noche en abril de 2019

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff freindly and extremely efficient. Always helpful, professional and welcoming. Willing to go the extea mile.
Se hospedó 4 noches en marzo de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fabulous!
Fantastic hotel in a wonderful resort. Absolutely perfect in every way. A surprising and highly valued bonus was the free shuttle bus service for dropping off and picking up anywhere in the town.
Se hospedó 2 noches en febrero de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very convenient but not 100% my style
Excellent and friendly service in the hotel. Confortable and spacious rooms. Excellent location at walking distance or with the free shuttle to anywhere in frenchoek. Fountains are covering the road noise too and let you have very relaxing naps. Views on the mountains and on the frenchoek trams makes it really magical. Downside is For me the hotel is a replica of a Provençal house and for being French I have to admit that I don’t find it as charming as others. The interior design is lacking authenticity and good materials. I think the planning could be optimized, 1st floor breakfast doesn’t seem to me the best option when having a beautiful garden as such.
Se hospedó 3 noches en marzo de 2019

10/10 Excelente

Cliente verificado

Se hospedó 3 noches en febrero de 2019

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Iniqueness. Beautifull. Well placed. Best outlay. Interior design.
Se hospedó 1 noche en febrero de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Boutique vacation
The hotel is located on the main road, very close to everything. The breakfast is perfect!! The whole place and decoration feels like little Italy :)
Se hospedó 1 noche en febrero de 2019
Respuesta de Manager el 12 feb. 2019
Thank you for your lovely review as we look forward to welcoming you again one day

10/10 Excelente

Anthony

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Simply the best!
A superb hotel, thoroughly recommended, the staff couldn’t do enough for you! From the time we arrived to when we left a week later we couldn’t fault a thing. The hotel is such a relaxing space, 2 pools with amazing mountain views - just excellent. Ben and his staff were meticulous, they went above and beyond to ensure your stay was what you expected. All we can say in summary is we will definitely be back. And thank you for a superb experience.
Se hospedó 7 noches en enero de 2019
Respuesta de Management el 5 feb. 2019
Thank you so much for the lovely feedback and kind comments which we will share with the team as we look forward to welcoming you back soon

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2018
Respuesta de Manager el 4 dic. 2018
Thank you for rating us and the positive feedback!

10/10 Excelente

Cliente verificado

Se hospedó 3 noches en noviembre de 2018
Respuesta de Management el 21 nov. 2018
Thank you for your positive feedback and for staying with us - it has been our pleasure to welcome you and look forward to do so again in the near future

10/10 Excelente

Mark

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Unbelievable hotel, service and the people superb
Se hospedó 3 noches en noviembre de 2018
Respuesta de Management el 21 nov. 2018
Thank you for your lovely comments and for staying with us - it has been our pleasure to welcome you and look forward to do so again in the near future

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2018
Respuesta de Manager el 21 nov. 2018
Thank you for your feedback and for staying with us - it has been our pleasure to welcome you and look forward to do so again in the near future

10/10 Excelente

Karine

Charming hotel with an amazing view
We loved our stay at the Franschhoek county house and villas. We stayed in a building that was constructed in 1890 and used for perfume production. The room was charming and the view was AMAZING! the staff was terrific and dinner at the restaurant was good. Breakfast was included and it was really great! Overall we would recommend it wholeheartedly!
Se hospedó 2 noches en agosto de 2018
Respuesta de Manager el 5 sept. 2018
Thank you for your lovely review, compliments and for recommending us!

10/10 Excelente

chinching

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
飯店的服務人員非常熱誠、親切週到，給我們的旅行很好的服務和幫助。
Se hospedó 2 noches en agosto de 2018
Respuesta de Manager el 14 sept. 2018
谢谢你的夸奖

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fantastic!!!
This is an outstanding facility. The breakfast was fantastic and the rooms beautifully appointed. The staff were incredible. I will definitely return in the future.
Se hospedó 2 noches en julio de 2018
Respuesta de Manager el 8 ago. 2018
Thank you for the lovely comments and review, we appreciate the feedback and look forward to welcoming you again in future!

10/10 Excelente

dr MARCELO

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2018

10/10 Excelente

Shree , London

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The hotel went above and beyond to give us an amazing stay for our anniversary. I have never had such impeccable personal service and care at a hotel. Foster at our last dinner in the restaurant deserves a notable mention for his excellent hospitality!
Se hospedó 2 noches en abril de 2018
Respuesta de Manager el 17 abr. 2018
Thank you for the lovely feedback kind words. We are delighted to hear you enjoyed it as much and we will pass on your comments to Foster as well! We hope to welcome you again one day

10/10 Excelente

Robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
We loved it.
Food great, location perfect and the villa we were allocated was wonderful. Only complaint was bed a little hard but this is one hotel not to be missed on any trip to the Western Cape.
Respuesta de Manager el 10 abr. 2018
Thank you for your feedback and comments, we value your support and delighted to hear you enjoyed your stay!

10/10 Excelente

Johan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Perfect!
Very nice place with great service. Perfect location!
Se hospedó 1 noche en marzo de 2018
Respuesta de Manager el 10 abr. 2018
Thank you for your feedback It has been our pleasure to welcome you and look forward to welcoming you again in future

10/10 Excelente

Signe Primdal

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Perfect base for exploring Franschoek
Abolutely amazing place. Perfect location in Franschoek just outside the town. Great facilities and amazing restaurant.
Se hospedó 2 noches en enero de 2018
Respuesta de Manager el 30 ene. 2018
Thank you for the compliments, it has been our pleasure welcoming you and hope to do so again in future!

10/10 Excelente

Matthew, London

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
We had a wonderful stay at the Franschhoek Country House and Villas this January. First off, as a couple visiting Franschhoek on holiday, with plenty of food and wine tasting on the agenda, we found the location perfect. It is close to the amenities of the centre of Franschhoek (as well as a couple of the best wineries in the area) but secluded enough to feel as though you are truly in the countryside. Second, the accommodation was superb. We were lucky enough to be upgraded to a villa suite and it was fantastic on all fronts, with some beautiful views. Third, the service we received was also top-notch, with all the staff contributing to making our stay a good one. We also very much enjoyed eating at the Monneaux Restaurant, which is great for a lighter meal (much needed after sampling so much of the food and wine in the area during the day). We wouldn't hesitate to stay at the Franschhoek Country House and Villas again.
Se hospedó 2 noches en enero de 2018
Respuesta de Manager el 30 ene. 2018
Thank you for the detailed feedback and the compliments on the suite, service and restaurant, we are delighted to hear you enjoyed it as much!

8/10 Bueno

Cliente verificado

Le gustó: Personal y atención, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2017
Respuesta de Manager el 30 ene. 2018
Thank you for your feedback

10/10 Excelente

GEORGE

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Second trip 2017
Our second stay this year. Absolutely fantastic faculties, staff and location. We plan to return again next year.
Se hospedó 3 noches en diciembre de 2017
Dear George, thank you for the feedback, it has been our pleasure to welcome you again We look forward to doing so again and wish you a joyful festive season with your family and a prosperous 2018!

8/10 Bueno

Joanne, montréal

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hôtel avec cachet très bien situé.
Personnel courtois, nourriture excellente, près du village et des vignobles. Décor soigné.
Se hospedó 2 noches en octubre de 2017