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Opiniones sobre Whitsundays Rainforest Retreat

3.5 out of 5
Whitsundays Rainforest Retreat
Lot 100, 13 Border Drive, Cannonvale, QLD

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 107 de 242 opiniones" "
Evaluación: 8 - Bueno. 82 de 242 opiniones" "
Evaluación: 6 - Aceptable. 30 de 242 opiniones" "
Evaluación: 4 - Mediocre. 15 de 242 opiniones" "
Evaluación: 2 - Terrible. 8 de 242 opiniones" "

8,6/10

Limpieza

8,8/10

Personal y atención

7,2/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

7,4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Jason

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

gladys

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was beautiful. Very comfortable and the view was amazing. Needs a little updating and supply of shampoo and conditioner and sugar. Would definitely stay there again. We stayed in the honeymoon suite. Very spacious
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Andrea

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Lovely views and a welcoming host. No housekeeping - thin towels and not replaced. Overall, just a tired property.
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Imogen

Le gustó: Limpieza, personal y atención, servicios
Such a beautiful spot, waking up in paradise!
Se hospedó 1 noche en noviembre de 2021

2/10 Terrible

mario

Se hospedó 1 noche en septiembre de 2021

2/10 Terrible

Jose

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
This is a shared property, misleading advertising and there is no use of pool or spa. I did not see any helicopter or any of the amenities listed. Apart from the view there is nothing exciting about this property!
Se hospedó 1 noche en septiembre de 2021

2/10 Terrible

Cliente verificado

No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Disgraceful. Not a hotel. Travelling and indicated our gps timing said we would arrive 10.24pm. Hotel staff said they will not book us in after 10pm and will not refund our accommodation fee. They clearly don’t want to be in HOTEL business of dealing with travellers itinerary. What are we meant to do...speed up above limit on one of Australia’s most dangerous single lane undivided highways. Now I need to go through the process of cancelling credit card payments. Nasty people. AVOID.
Se hospedó 1 noche en junio de 2021

6/10 Aceptable

Cliente verificado

Viajó con su pareja
Le gustó: Personal y atención
It has the most beautiful view. The property is a bit far from the city center and take about half hour to walk along the beach or catch taxi which costs $18 each way. Pete is a great guy, very friendly and helpful but the property needs some upgrade. One thing was that we were not expecting and not told when we booked that we have to share the property with another person. My heart sank when we were told that there’s someone else is living in the same house. The villa has 4 separate bedrooms and one kitchen and lounge area, we didn’t go out of our bedroom the first day because of knowing someone else was there too. Lucky it was only one night but I think that we should have been told. If we knew of a shared property we wouldn’t have booked. Someone owes us an apology, we love Expedia but was very disappointed that they let this happen. We would still recommend the property to friends if anyone want to go as a big group. The property is very basic but Pete had made it very pleasant. Thank you Pete for helping us hiring the car.
Se hospedó 6 noches en junio de 2021

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Spectacular view and comfortable accommodation. Would be a lovely spot for a small group to book out the entire place..
Se hospedó 2 noches en junio de 2021

4/10 Mediocre

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza
The view was very nice and there was a large deck. We had to ring to get directions to the property which was in a residential estate. Never saw a reception area or other amenities listed, they must have been further up the road. However, we had no idea when booking that it was share accommodation. When they refer to Unit/Room there are several studio/houses which each contain a number of bedrooms and a common area with TV kitchen etc. The Unit we stayed in had 4 bedrooms, only 2 booked due to Covid. The door to the street must remain unlocked at all times and there is individual key locks on internal bedroom doors. Bedrooms have a shower, toilet and vanity. We went to dinner at local pub - good food - a bit rough. When we returned the other person (who we were told was a lady travelling alone) had arrived and she was in her bedroom with the door open and 2 male friends. They were drinking and had loud music. She did not speak to us and left shortly afterwards slamming the door behind her. I didn't feel safe staying in this type of accommodation, not knowing if they would come back in the middle of the night intoxicated and causing problems. So didn't get much sleep. We left early in the morning.
Se hospedó 1 noche en junio de 2021

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza
Clean and tidy, easy parking, on highway but set back, so was quiet
Se hospedó 1 noche en mayo de 2021

8/10 Bueno

Rick

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Amazing place , defintly worth a night there
Se hospedó 1 noche en junio de 2021

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Our stay was the highlight of our stay in Airlie Beach. Spa under the stars! Great panoramic water views and rain forest right on opposite side. Perfect balance. Peter we really appreciated your help with our luggage, bringing it down to the street for us. You have planted a seed in my mind and I will be back. Your are right, we could have check-out any time we liked, but we can never leave :-)! Maybe see you soon!
Se hospedó 1 noche en mayo de 2021

8/10 Bueno

keith

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good value
Friendly and helpful staff. Good location.
Se hospedó 1 noche en abril de 2021

6/10 Aceptable

Nathan

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Comodidad de la habitación
Nice views but rooms small and uncomfortable
The accommodation was a share house on the hill with 4 bedrooms - 2 which we had and 2 were other guests. Hence kitchen / lounge / balcony was shared. The house was spacious but the bedrooms were small. Nice views and friendly host. But the bedrooms were very small and not well laid out, with cheap and unconformable bedding and furniture. The property is probably best suited to those looking for a 4 bedroom house to share - it was hard to tell on the listing the details of the property when booking.
Se hospedó 4 noches en enero de 2021

4/10 Mediocre

Mike

No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Beware of this place
The view was great. What was not shared is that the unit is in a shared house, four units with a shared lounge, kitchen, and outdoor area. Plus the mattress in the original unit was broken on one side. Would not stay here again
Se hospedó 1 noche en abril de 2021
Respuesta de Pete - Manager el 11 abr. 2021
Hi Mike Yes, the main living area in the House is a shared area. You have your own private facilities in your room (Toilet, Shower, Sink/Vanity and Tea/Coffee making facilities). If you choose to use the Kitchen there may be other guests around (or not). As for the bed, thank you for making me aware on the day. Someone had simply broken a couple of the slats on the base. I'm glad I was able to immediately move you to another Queen Room within the same House. Being a Monday I was able to give the entire house to you for the night worth $488p.n. Considering you were exceptionally looked after for your one night stay I really do find it difficult that you had put up such a Rude and Unappreciative Review. It was very undeserved and I am very pleased you "would not stay here again". I wish all the best to you mate. Pete

10/10 Excelente

Daniella

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Honeymoon suite excellent value
We stayed in the honeymoon suite, it was 3 times as big as any room you'd want. Large bath and shower, plus a spa bath outside on the deck, to enjoy sunset spa and wine. Our host Peter was fantastic, super helpful and couldn't have done more for us. Great views and close to a shopping centre, including the suggested locals pub Banjo's, with great food and cocktails. Close to coral sea resort and marina for sailing trips and jetski tours, less than 5 mins from town. Ask Peter to tell you the backstory of the main house 😉 it contains love, lust, betrayal and great wealth, or make up your own story of how this house kickstarted Frank Walker with National Tiles, as it has floor to ceiling tiles. Superior value.
Se hospedó 3 noches en marzo de 2021
Respuesta de Pete - Manager el 3 abr. 2021
Thanks guys for your wonderful Review. I'm so pleased you had such a great stay. Hope to see you again soon. Take care guys. Regards Pete

4/10 Mediocre

Ayesha, Cairns

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios
We booked a hotel through last minute.com and when we arrived it was shared accommodation. Last.minute refused to give us a refund and unless the owner agreed. He naturally disagreed. There was no wifi, daily cleaning, no lock on the front door, the house & furniture needed maintenance. The owner did reach a compromise and did not place more people within the house after the first night. The accommodation has wonderful views but is not a hotel.
Se hospedó 3 noches en enero de 2021
Respuesta de Pete - Manager el 9 mar. 2021
Hi Ayesha. You came to our property expecting 5 star accommodation and service. I gave you an entire 4 Bedroom House with $488p.n. for only $90p.n. You had only booked your room which you had the key to. You are now saying you should have had the House key, you should have then paid the $488p.n. You are very unappreciative of what lengths I went to to make your stay a memorable one. Maybe you need to increase your budget next time to a level that matches your 5 star expectations. All the best mate. Pete

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The place was awesome, absolutely spectacular view and facilities. Pete was a great host, highly recommended.
Se hospedó 1 noche en enero de 2021
Respuesta de Pete el 12 ene. 2021
Thanks guys. I'm so glad you enjoyed your stay. Take care. Pete

10/10 Excelente

DAPHNE KATHERINE

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2020

6/10 Aceptable

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza
Awesome view, bed was uncomfortable though and hot water only trickled out of shower which was a pain, but the views were stunning.
Se hospedó 1 noche en octubre de 2020
Respuesta de Pete el 22 oct. 2020
Thanks guys for your comments. Glad you loved the views. Apologies for the low hot water pressure. I found the issue whilst waiting for the plumber to arrive and it was repaired in minutes. All is running perfectly now. Hope to see you again soon. Take care. Pete

8/10 Bueno

Jocene

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2020
Respuesta de Pete el 20 oct. 2020
Thanks Jocene. Take care. Pete

8/10 Bueno

Horacio

Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
pectacular views
Good location, comfortable and easy place to stay.
Se hospedó 2 noches en septiembre de 2020
Respuesta de Pete From the Retreat el 21 sept. 2020
Thanks mate. I'm glad you enjoyed your stay. See you again soon. Pete & Jules

10/10 Excelente

Miroslav

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent
Great service, great property and magnificent view. Will come back
Se hospedó 1 noche en agosto de 2020
Respuesta de Pete From the Retreat el 1 sept. 2020
Thanks guys. Glad you loved your stay. Take care. Pete

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en mayo de 2020
Respuesta de Pete el 19 may. 2020
Thanks Guys. Regards Pete

8/10 Bueno

Siobhan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing views
We stayed here before our whitsundays trip on the Matador and it was lovely. I wouldn’t recommend walking up the hill with a rucksack the size of yourself but the walk is worth it for the views. The pool and snooker etc at the top are great! Pete was awesome and rang several taxis for us as our English SIM cards weren’t working.
Se hospedó 1 noche en marzo de 2020
Respuesta de Pete el 16 abr. 2020
Thanks guys. Glad you had a good stay. Take care. Pete

10/10 Excelente

Paul, Kingston

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Peter was the most attentive and kind host. The experience was definitely first rate, a very relaxing stay.
Se hospedó 1 noche en febrero de 2020
Respuesta de Pete el 16 abr. 2020
Thanks Paul. I'm so pleased to see you had a good stay. Take care mate. Pete

6/10 Aceptable

Grit

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
könnte schön sein, wenn es gepflegt wäre!!!
Eigentlich könnte es genial sein, aber leider ist es in einem recht ungepflegten Zustand. Die Küche super ausgestattet, aber dreckig. Aus dem Kühlschrank roch es unangenehm, der Wasserhahn war defekt. In unserem Zimmer häufte sich der Dreck auf dem Deckenventilator, so dass wir ihn nicht benutzten, um nicht den Dreck im Zimmer zu verteilen. Das Bett war auch von schlechter Qualität. Einzig positiv war der geniale Ausblick aufs Meer.
Se hospedó 2 noches en febrero de 2020
Respuesta de Pete el 16 abr. 2020
Thanks for your feedback. The tap was just loose and needed tightening. Apologies for the other guests in the lodge who hadn't covered their leftovers they had placed on their shelf in the fridge.Take care guys.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Had a lovely stay at the rainforest retreat and will be back!
Se hospedó 2 noches en febrero de 2020

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2019
Respuesta de Pete el 6 ene. 2020
Thanks for your rating

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2019
Respuesta de Pete el 10 dic. 2019
Thanks for the Rating. Pete

8/10 Bueno

Cliente verificado

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Awesome view from main area. The hill climb was a bit scary but worth it.
Se hospedó 1 noche en noviembre de 2019
Respuesta de Pete el 25 nov. 2019
Thanks for your Review. Take care

10/10 Excelente

brian

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en noviembre de 2019
Respuesta de Pete el 15 nov. 2019
Thanks Brian. Glad you had a great stay. See you again soon. Take care. Pete

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We stayed one night and were warmly welcomed by Pete. The location is stunning. We had a room in a villa, which had no other bookings so we had it to ourselves. We had views of the rainforest and the sea. Our room was a little small but was ok . We didn't have time to really use the villa facilities but it looked well set up.
Se hospedó 1 noche en octubre de 2019
Respuesta de Pete el 15 nov. 2019
Thanks guys. Glad you had a great stay. Take care. Pete

10/10 Excelente

Fabienne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Une vue magnifique, une chambre superbe, un hôte charmant. Que demander de plus ? Nous avons passé deux jours qui nous laisseront un excellent souvenir.
Se hospedó 2 noches en octubre de 2019
Respuesta de Pete from The Retreat el 28 oct. 2019
Thanks guys. So glad you had such a great stay. Take care guys. Pete

8/10 Bueno

Anne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2019
Respuesta de Pete from The Retreat el 16 oct. 2019
Thanks guys for your Rating

10/10 Excelente

Jennifer

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en octubre de 2019
Respuesta de Pete from The Retreat el 16 oct. 2019
Thanks guys for your Rating

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Great views!! Good host, the place had all we needed. A few let downs was that the TV couldnt change channels on the remote or the actual TV, and some of the lights don't work, we also couldnt find the light switch for the balcony, but overall was good.
Se hospedó 2 noches en septiembre de 2019
Respuesta de Pete from The Retreat el 16 oct. 2019
Thanks guys for your wonderful Review

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en septiembre de 2019
Respuesta de Pete from The Retreat el 16 oct. 2019
Thanks guys for your Rating

8/10 Bueno

Steven

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Nice view.
Fantastic view, bed was noisy, and not sure if the shower floor was clean, or just the type of finish.
Se hospedó 1 noche en septiembre de 2019
Respuesta de Pete from The Retreat el 16 oct. 2019
Thanks guys for your wonderful Review

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención
We stayed in the Honeymoon Suite, it's a very large room with a nice view but it kind of stops there... The room could do with some basic maintenance. Several lights not working, ceiling fans rusty and paint peeling off the blades, toilet roll holder siliconed to the wall, room needs a fresh paint and the universal tv remote was useless. Peter the owner was very friendly and we received a welcoming check in.
Se hospedó 2 noches en septiembre de 2019
Respuesta de Pete from The Retreat el 16 oct. 2019
Thanks guys for your wonderful Review

8/10 Bueno

Cliente verificado

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2019
Respuesta de Pete from The Retreat el 16 oct. 2019
Thanks guys for your Rating

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is a great place to stay if you like to be within the rainforest. The ocean views are spectacular. A great place to destress and enjoy the natural beauty of Cannonvale.
Se hospedó 2 noches en septiembre de 2019
Respuesta de Pete from The Retreat el 16 oct. 2019
Thanks guys for your wonderful Review

8/10 Bueno

Mariette

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Bijzondere plek
Hartstikke mooi en luxe verblijf, helaas geen fijn bed Super aardige eigenaar
Se hospedó 1 noche en agosto de 2019
Respuesta de Pete from The Retreat el 20 ago. 2019
Thanks Mariette. I'm glad you had a good stay. Enjoy the rest of your trip. Pete

8/10 Bueno

Jil

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful views
Beautiful views from the seaview rooms although I had a mountain view. The timber floors look great but can be very noisy when other guests walk around. Room was adequate for my stay & other than the first night (where there was an all night party next door) was quiet & pleasant. The walk up & down the hills gave me plenty of exercise also.
Se hospedó 4 noches en agosto de 2019
Respuesta de Pete from The Retreat el 11 ago. 2019
Thanks Jil. Glad you had a good stay. See you again soon. Pete

10/10 Excelente

Mrs

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I would say its just fantastic the view is good and its very clean and relaxing
Se hospedó 1 noche en agosto de 2019
Respuesta de Pete from The Retreat el 11 ago. 2019
Thanks guys for your nice comments. See you again soon. Pete

10/10 Excelente

Stephen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en julio de 2019
Respuesta de Pete from The Retreat el 11 ago. 2019
Thanks guys. Take care. Pete

2/10 Terrible

Cliente verificado

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Explanation on web site was not clear. This is very much catered for backpackers and is shared accommodation. Not for the weiry traveller needing a peaceful rest
Se hospedó 1 noche en julio de 2019
Respuesta de Pete from The Retreat el 22 jul. 2019
This is not a fair comment towards our property. The guests had driven for over 12 hours, arrived late on a Sunday night and demanded they had booked a whole house for their $84. They didn't get out of the car and drove off. This Review does not correctly represent our Retreat and should be removed. Look at all of our other reviews and you will immediately recognise this review is not consistent with all others. I request it be removed

10/10 Excelente

Darren

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Family in GBR.
Fantastic hospitality and an excellent venue on the hill top overlooking the water.
Se hospedó 2 noches en julio de 2019
Respuesta de Pete from The Retreat el 22 jul. 2019
Thanks Darren. I'm glad you enjoyed your stay. See you again soon. Pete

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I liked everything......Pete is welcoming & helpful. The views are amazing. The rooms are compact & have everything you need. The common areas are fully equipped & scrupulously clean. An absolute haven away, but close to, all activities.
Se hospedó 1 noche en junio de 2019
Respuesta de Pete from The Retreat el 14 jul. 2019
Thanks guys for your wonderful Review. I'm so pleased you loved our property. Take care guy. Pete