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Opiniones sobre Calistoga Motor Lodge & Spa, a JdV by Hyatt Hotel

4 out of 5
Calistoga Motor Lodge & Spa, a JdV by Hyatt Hotel
1880 Lincoln Avenue, Calistoga, CA

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 48 de 91 opiniones" "
Evaluación: 8 - Bueno. 23 de 91 opiniones" "
Evaluación: 6 - Aceptable. 14 de 91 opiniones" "
Evaluación: 4 - Mediocre. 2 de 91 opiniones" "
Evaluación: 2 - Terrible. 4 de 91 opiniones" "

8,6/10

Limpieza

9,0/10

Personal y atención

8,2/10

Servicios

8,0/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Elizaveta

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and quiet
Se hospedó 2 noches en abril de 2024
Respuesta de Calistoga Motor Lodge & Spa el 29 abr. 2024
Thank you Elizavela! We appreciate your review.

10/10 Excelente

Ahline

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Calistoga Motor Lodge & Spa el 29 abr. 2024
Thank you for your 5 out of 5 rating. We appreciate you.

8/10 Bueno

Claire

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Bummed the hot tub was closed, but otherwise the hotel has everything you need. Lovely bar/restaurant on site.
Se hospedó 1 noche en abril de 2024
Respuesta de Calistoga Motor Lodge & Spa el 29 abr. 2024
Hi Claire,Thank you for your review. We understand you were bummed about the hot tub. It is definitely on our priority list and will be sure to let everyone know when it is re-opening. We are happy to hear you enjoyed everything else during your stay. Come back again soon.

6/10 Aceptable

Madeline

Viajó con su familia y niños pequeños
The camper room are very unique. Walls are thin so you can easily hear your neighbor next door. The number of people and children using the wading pool was ridiculous. If the large adult spa is not working there should be some room compensation. The whole pool area was too crowded. This use to be a nice and small venue. It has grown too much.
Se hospedó 2 noches en abril de 2024
Respuesta de Calistoga Motor Lodge & Spa el 29 abr. 2024
Hi Madeline, Thank you for taking the time to provide us with your feedback. We sure had a few busy weeks during spring break. We hope you will join us again when our hot tub is back up and running and when our Adults Only pool is complete. Please keep an eye out for more details and updates.

10/10 Excelente

Deborah

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent experience- will go back
Se hospedó 2 noches en abril de 2024
Respuesta de Calistoga Motor Lodge & Spa el 29 abr. 2024
Wow! Thank you Deborah. We love to hear that. See you again soon!

10/10 Excelente

Elisa

Se hospedó 2 noches en abril de 2024
Respuesta de Calistoga Motor Lodge & Spa el 29 abr. 2024
Thank you Elisa!

10/10 Excelente

Eric

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Bad timing with the hot tub out of commission. Great service throughout!
Se hospedó 3 noches en marzo de 2024
Respuesta de Calistoga Motor Lodge & Spa el 29 mar. 2024
Hi Eric,Thank you for your review. We are very pleased to hear that you received great service during your stay. Please come back when the hot tub is back up and running.

10/10 Excelente

Greg

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was modern, clean and comfortable. The staff was super nice and friendly.
Se hospedó 2 noches en marzo de 2024
Respuesta de Calistoga Motor Lodge & Spa el 29 mar. 2024
Hi Greg,We appreciate your 5 our of 5 rating and are pleased to hear that our staff treated you well. Thank you for taking the time to provide us with your feedback.

4/10 Mediocre

Teresa

Se hospedó 3 noches en marzo de 2024
Respuesta de Calistoga Motor Lodge & Spa el 29 abr. 2024
Thank you for your rating Teresa. If there is anything we can do to help improve your experience, please feel free to reach out.

10/10 Excelente

Emily

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Everything was great, really liked the experience, location, friendly team, etc. The only thing is the hot tub was not working and this was our second stay in two years where that was the case. it would be nice when staying in the winter months.
Se hospedó 2 noches en enero de 2024
Respuesta de Calistoga Motor Lodge & Spa el 22 mar. 2024
Thank you so much for your kind words Emily. We appreciate your business and can't wait until your next visit.

8/10 Bueno

Daniella

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great! Loved the warm pools !
Se hospedó 1 noche en marzo de 2024
Respuesta de Calistoga Motor Lodge & Spa el 22 mar. 2024
Thank you Daniella!

10/10 Excelente

Jeffrey

Viajó con su pareja
Le gustó: Servicios
Mineral Bubbly water Pools. The skin and hair look wonderful!
Se hospedó 1 noche en marzo de 2024
Respuesta de Calistoga Motor Lodge & Spa el 22 mar. 2024
Thank you so much for the 5 out of 5 rating Jeffrey!

10/10 Excelente

Eric

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice place to stay
Se hospedó 1 noche en marzo de 2024
Respuesta de Calistoga Motor Lodge & Spa el 22 mar. 2024
Thank you Eric!

10/10 Excelente

jeremy

Se hospedó 1 noche en marzo de 2024
Respuesta de Calistoga Motor Lodge & Spa el 5 mar. 2024
Thank you Jeremy!

8/10 Bueno

Summer

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place! Love the decor. The restaurant was super delicious with wonderful live music. The grounds are lovely. Only downside was that the hot hot pool was not available.
Se hospedó 2 noches en febrero de 2024
Respuesta de Calistoga Motor Lodge & Spa el 5 mar. 2024
Thank you Summer! We appreciate your feedback and are so pleased to hear that you enjoyed your stay. We are working on getting the hot tub back up and running and will be sure to shout it from the roof tops when it is! We appreciate your patience.

10/10 Excelente

Julia, Tucson

Se hospedó 3 noches en febrero de 2024
Respuesta de Calistoga Motor Lodge & Spa el 22 mar. 2024
Thank you Julia!

8/10 Bueno

James

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was an excellent hotel. Super cute, quiet, chill. Restaurant on site and staff were both great. Will definitely stay again.
Se hospedó 3 noches en febrero de 2024
Respuesta de Calistoga Motor Lodge & Spa el 23 feb. 2024
Hi James - this is so great! Thank you for taking the time to provide us with your feedback. We always appreciate hearing from our guests and look forward to seeing you again soon.

10/10 Excelente

Stacy

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The food at the restaurant was excellent and the staff are super friendly. The property was real clean and relaxing.
Se hospedó 2 noches en febrero de 2024
Respuesta de Calistoga Motor Lodge & Spa el 14 feb. 2024
Hi Stacy,Thank you for taking the time to write us a review. We are so pleased to hear that you enjoyed your time with us. Please come back again soon.

6/10 Aceptable

Amy

Viajó en grupo
Le gustó: Limpieza
Se hospedó 1 noche en enero de 2024
Respuesta de Calistoga Motor Lodge & Spa el 30 ene. 2024
Thank you Amy.

10/10 Excelente

Tim

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Calistoga Motor Lodge & Spa el 30 ene. 2024
Thank you Tim.

6/10 Aceptable

Julie

Le gustó: Limpieza, personal y atención
Looks can be deceiving. ... the photos on the website really sold this property as a chic boutique hotel. In reality, the room felt like a Best Western with a lick of paint and some fun decor. It even smells like an old motel. It's a great location, and the restaurant/bar seemed nice (we ate off property), but I had high hopes and was really disappointed.
Se hospedó 1 noche en enero de 2024
Respuesta de Calistoga Motor Lodge & Spa el 30 ene. 2024
Hi Julie,Thank you for your feedback. We appreciate your comments and will be sure to pass them along to the team.

4/10 Mediocre

stephanie Birnbaum

Se hospedó 1 noche en enero de 2024
Respuesta de Calistoga Motor Lodge & Spa el 23 feb. 2024
Thank you for your review Stephanie. We appreciate you.

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Family friendly vibe
The negatives: I’m not sure if it’s because it was winter during our stay, but the onsite restaurant was only open for dinner and the spa was closed one day during our stay. Also, the website lists 3 pools but in reality it’s 2 pools and a jacuzzi. In the camper suite, the table that converts to a bed requires a worker to come and convert it. That was a big downer for us. Positives: the staff was always very helpful, the restaurant was really good ( get the mushroom pizza!) and the entire place is very kid friendly. And the pools are lovely.
Se hospedó 3 noches en enero de 2024
Respuesta de Calistoga Motor Lodge & Spa el 30 ene. 2024
Thank you for your review! We appreciate you staying with us and hope to see you back again soon.

10/10 Excelente

Jeremy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Calistoga Motor Lodge & Spa el 30 ene. 2024
Thank you Jeremy.

10/10 Excelente

CHIENKAI

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
all good and enjoy there.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Calistoga Motor Lodge & Spa el 30 ene. 2024
Thank you!

8/10 Bueno

Quiara

Viajó con su familia y niños pequeños
Le gustó: Limpieza, estado de la propiedad e instalaciones
Hot spring pools really nice.
Respuesta de Calistoga Motor Lodge & Spa el 30 ene. 2024
Thank you Quiara.

8/10 Bueno

Sarah

Se hospedó 1 noche en diciembre de 2023
Respuesta de Calistoga Motor Lodge & Spa el 30 ene. 2024
Thank you Sarah.

10/10 Excelente

Emily

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Respuesta de Calistoga Motor Lodge & Spa el 14 feb. 2024
Thank you for the great review Emily. We certainly appreciate your feedback.

10/10 Excelente

Jamey

Wonderful stay
Wonderful stay. The staff was amazing! The property is super cute and retro. Highly recommend.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Calistoga Motor Lodge & Spa el 30 ene. 2024
Thank you so much Jamey! We appreciate your feedback!

10/10 Excelente

Marsha

Viajó con su familia, Viajó en grupo
I love this hotel so much!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Calistoga Motor Lodge & Spa el 15 nov. 2023
Wow! Thank you Marsha! We appreciate you.

10/10 Excelente

Jane

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2023
Respuesta de Calistoga Motor Lodge & Spa el 16 nov. 2023
Thank you Jane!

10/10 Excelente

Sharon ROSE

Se hospedó 1 noche en noviembre de 2023
Respuesta de Moye el 7 nov. 2023
Thank you so much for your response. We look forward to hosting you again in the future.

8/10 Bueno

Annette

Viajó con su pareja
Le gustó: Personal y atención
The Calistoga. Motor Lodge is definitely a good option if you are staying in Calistoga. We have stayed there several times. Although this time we noticed that it is starting to show its age. It could use a coat of paint and a little lift here and there. Our bathroom door had a hole in it for some reason (seemed to have had something there prior), some stains of some sort on the bathroom floor and a broken bathroom hook. This visit they did not tell us that their hot tub was under maintenance which was very disappointing to us as we were looking forward to this feature in particular. If we had known we would have probably selected a different location. The staff was very nice and helpful. The Fleetwood restaurant never disappoints. Everything we have ordered has been delicious. Definitely recommend the restaurant even if you are not staying at the hotel. Suggest to management to upgrade or upkeep the rooms. Notice that many rooms have been added to the property so maybe paying more attention to those rooms as opposed to the ground floor originals?
Se hospedó 2 noches en octubre de 2023
Respuesta de Calistoga Motor Lodge & Spa el 16 nov. 2023
Hi Annette,We appreciate your feedback regarding your recent stay. Thank you for staying with us and we hope to see you again soon.

6/10 Aceptable

Fred

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Calistoga Motor Lodge and Spa el 30 oct. 2023
Thank you Fred.

8/10 Bueno

Jordan

Viajó en grupo
Le gustó: Limpieza
$700 for one night for a revamped motel seems steep, but it was still a lovely time. The staff was not friendly. Bikes were a plus. Calistoga is fantastic. Pros and cons... and wine.
Se hospedó 1 noche en octubre de 2023
Respuesta de Calistoga Motor Lodge and Spa el 30 oct. 2023
Hi Jordan,Thank you for your review. We always appreciate hearing from our guests after their stay.

10/10 Excelente

Fred

Se hospedó 1 noche en octubre de 2023
Respuesta de Calistoga Motor Lodge & Spa el 15 nov. 2023
Thank you Fred!

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy walk to Calistoga Main Street - lots of good wineries to stop in!
Se hospedó 1 noche en octubre de 2023
Respuesta de Calistoga Motor Lodge and Spa el 25 oct. 2023
Hi John,Thank you for your review!

8/10 Bueno

Steve

Le gustó: Limpieza, servicios
I booked this property for two nights as a place to decompress after a 6 day retreat. I accidentally booked the check in for a day early, and didn't realize this until the following day to due to being off line. I called the front desk to explain what had happened and they informed me that "there was nothing they could do" and that my payment for the first night was lost as a penalty and they cancelled the second night. I tried to rebook and the second night was twice the amount I had paid, so I booked another property. I managed to find a lower rate for the second night and booked it. Upon checking in. I noticed the property looked and felt a little worn. The parking lot had pot holes and the grounds were not 5 star. I was looking forward to unwinding in the jacuzzi and they told me it was broken. The biggest issue was how poor the sound proofing was and I was kept awake by the occupants in the next room banging and moaning against my wall. All in all... not a positive experience.
Se hospedó 2 noches en octubre de 2023
Respuesta de Calistoga Motor Lodge and Spa el 25 oct. 2023
Hi Steve,We are sorry to hear that your stay with us was anything but exceptional. We appreciate your feedback and will be sure to pass along your comments to the team.

10/10 Excelente

Marsha

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Loved this little gem
Se hospedó 1 noche en octubre de 2023
Respuesta de Calistoga Motor Lodge and Spa el 31 oct. 2023
Thank you for this review Marsha! We appreciate you.

2/10 Terrible

Dov

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
My complaint is with Expedia. The place is listed as 4 stars when the reality is that the place should be listed as a 2 stars. The place is modest and my complaint with the motel is that they charge $35 as resort fee which at best is a joke. On the parking lot there is construction material. Close by, the construction noise started at 8:00 am. The room is quite modest. The refrigirator did not work.
Se hospedó 1 noche en octubre de 2023
Respuesta de Calistoga Motor Lodge and Spa el 25 oct. 2023
Thank you for your review.

8/10 Bueno

Angel

Se hospedó 3 noches en octubre de 2023
Respuesta de Calistoga Motor Lodge & Spa el 17 nov. 2023
Thank you for your review Angel.

10/10 Excelente

Linda, San Carlos

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay. Close to downtown Calistoga and wineries. There pools are perfect for kids.
Se hospedó 1 noche en octubre de 2023
Respuesta de Calistoga Motor Lodge and Spa el 19 oct. 2023
Hi Linda,Thank you so much for the great review. We appreciate you! Please come visit us again soon.

6/10 Aceptable

Michael

Viajó con su pareja
This property is just so so. It was clean but the mineral hot tub is broken and they still charge a resort fee. The property needs some upgrades relative to its competition.
Se hospedó 1 noche en octubre de 2023
Respuesta de Calistoga Motor Lodge and Spa el 19 oct. 2023
Hi Michael,Thank you for taking the time to provide us with your feedback. Please know that our resort fee covers much more than just the hot tub. If you have any questions, please feel free to reach out through our website.

10/10 Excelente

Steven, Folsom

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The decor in our room was very unique - and friendly.
Se hospedó 1 noche en octubre de 2023
Respuesta de Calistoga Motor Lodge and Spa el 19 oct. 2023
Hi Steven,Thank you for this great review. We are pleased to see that you enjoyed your stay! Come back to see us again soon.

2/10 Terrible

Mark

Se hospedó 1 noche en octubre de 2023
Respuesta de Calistoga Motor Lodge and Spa el 31 oct. 2023
Hi Mark,If there is something that we can help you with regarding your review, please feel free to reach out directly.

8/10 Bueno

Audra

Se hospedó 1 noche en septiembre de 2023
Respuesta de Calistoga Motor Lodge and Spa el 30 oct. 2023
Thank you for your review.

10/10 Excelente

Scott

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
This charming motor lodge is not your typical motel. Comfortable, clean and chic. I will definitely return
Se hospedó 2 noches en octubre de 2023
Respuesta de Moye el 5 oct. 2023
Thank you for the wonderful words. We are looking forward to your next visit with us.

8/10 Bueno

Sharon ROSE

Viajó en grupo
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Calistoga Motor Lodge and Spa el 2 oct. 2023
Thank you Sharon ROSE.

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Calistoga Motor Lodge and Spa el 2 oct. 2023
Thank you David.

10/10 Excelente

Marius

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wonderful hotel. The “‘motor lodge” part of the hotel name should be changed because this is far better than a motor lodge! It’s very clean, updated and cozy!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Calistoga Motor Lodge and Spa el 2 oct. 2023
Hi Marius,Thank you for this wonderful review!