Dear Victor, Thank you for taking the time to rate your stay with us. Kind regards Andrew Wallis General Manager.

Dear Anonymous, Thank you for taking the time to rate your stay with us. Kind regards Andrew Wallis General Manager

Dear Ivy,We really apologize for the inconvenienced that are happened on your stay, we are trying our best to accommodate guest request & will try our best as well to improve where we lack, appreciate you writing the feedback, we will surely pass it on to our management & team.Kind Regards,Naomi - Reservation Agent

Dear Jacqueline,We are very sorry for the inconvenience that occurred during your stay, we will surely share the feedback with the management & team.Kind regardsNaomi - Reservations Agent

Dear Jonalyn,We are very sorry for the inconvenience that happened during your stay, we will surely pass your feedback to our management & team.Kind regards,Naomi - Reservation Agent

Dear Susanne,Thank You very much for the feedback, we appreciate it and thank You for staying with us.Kind Regards,Naomi - Reservation Agent

We appreciate you taking your time to provide feedback and happy to hear that you had an enjoyable experience with Rydges Esplanade Cairns. We look forward to welcoming you back in the future.

Dear Guest,We do apologize that you have to wait for elevator for several times & for the cleanliness in the bathroom.We will surely pass on your feedback to management and team.Once again, we appreciate your feedback.Kind regards,Naomi - Reservation Agent

Thank you for the review. We hope to see you again next time you are in Cairns. Bryan

Thank you for your great review. We are thrilled that you enjoyed your stay and hope to see you back soon. Bryan

Thank you for your feedback. We look forward to welcoming you back in the future.

Thank you for taking the time to review your stay. We are happy to hear you enjoyed your stay and we look forward to welcoming you back in the future.

Dear Dylan,Thank You very much for taking the time to write the review, we really appreciate your feedback, we will surely pass your feedback to our team & management.Kind regards,Naomi - Reservation Agent

Thank you for taking time to review your stay with us, we look forward to welcoming you back in the future.

Hi Eddie,Thank you for your feedback. I will pass this information along to our team members

Dear SinivaThank you very much for your review. We are glad to hear that. We hope to see you again in the future. Akane

Dear JoseThank you for your review. We apologize that it made you unconfortable. we will try to sort it out. Hope to see you again in the future. Akane

Dear Lars Thank you very much for your review. We hope to see you in the future. Akane-Guest Service Agent

We appreciate your review and look forward to welcoming you back in the future.

Dear Christine Thank you for your review. We are sorry to hear that you could do anything while you were staying. Hope to see you again and enjoy doing something next time when you come to here. Akane

Thank you very much for staying with us. We are sorry for bothering telephone not working. We will check the condition of telephone. We hope to see you again in the future.

Dear Mr. ObinataThank you for staying with us.I sincerely apologize that we wrongly settled payment upon check in and made you dissatisfied. We will make sure this won't happen in the future. We have already let the respective department know about your review and concern and will work on it to improve.Thank you for your understanding for settle the rest of payment. Best Regards,

Thank you very much for giving us good review. We look forward to see you again.

Hi DannyThank you for taking the time to review us. Very much appreciated.

Thank you very much for your review. We hope to see you in the future. Akane

Thank you very much for staying with us. We look forward to see you again.

Thank you very much for your review. We are sorry that you were not satisfied with your stay. We look forward to see you in the future.

Hi NickThank you for taking the time to review us. Hope to see you again soon.

Hi SimonThank you for your amazing review, truly appreciate you staying with us

Hi KapilThank you for your review, have a great day.

Dear Pamela Thank you for your review. We are glad that you enjoyed staying with us. We hope to see you again. Akane

Dear Mr. Matthew,Thank you for taking the time to write your feedback for us.We really appreciate it.We wil share your feedback among our team.Thank You & Best regards,Naomi - GSA

Thank you for your feedback. We are glad you enjoyed your stay and can't wait to have you back.

Thank you so much for the great feedback. We are extremely happy you enjoyed your stay and can't wait to see you again.

Dear Katie,Thank You very much for staying with us.We appreciate your feedback, and we will escalate that to our management.Best Regard,NaomiReservation Agent

Thank you we appreciate you taking to time to review Rydges Esplanade Cairns. We are happy to hear you enjoyed your stay.

The staff and I thank you for taking the time to review. We are very happy to hear that you enjoyed your stay with us at Rydges Esplanade Cairns.

Dear Valued guest,We very appreciate for your feedback. And we looking forward to seeing you soon.Yours Faithfully,Arada Elle

Thank you for your feedback. We can't wait to see you next time you are in Cairns.

Dear Jane,Thank you for your review and we really appreciate your feedback, and we will share with our team.We hope to welcome you back again soon. Regards

Thank you for your feedback. We can't wait to see you the next time you are in Cairns.

Dear Deirdre,Thank you, we really do appreciate your feedback and we will share with our team. We hope to see you again soon. Regards

Hi Brian, Thank you very much for staying with us. We really appreciate you taking the time to share your rating with us. We hope to see you again soon

Thank you for your lovely review. We are so glad to know you enjoyed your stay at Rydges Esplanade Resort. We look forward to welcoming you again in the future. Courtney - Guest service Agent

Hi Kathryn, Thank you so much for your amazing feedback. We appreciate your kind words. We will pass your comments on to our team. Best regards,

Good afternoon, Victoria. Thank you very much for your kind message. We are so happy to hear you enjoyed your stay with us.We hope to see you again.

Dear Elizabeth,thank you so much for taking the time to share your experience with us, we truly appreciate the feedback. Regarding to the city maps, unfortunately We ran out of more maps of the city and for the moment we are waiting for more to arrive. you were right, it's about a 15–20-minute walk to the supermarket and we don't have small shops close by except for the Gift box shop in our property. We happy to know that you felt the Quality of our service with housekeeping team, we'll let them know. I’m very sorry that your stay did not meet your expectations and would love the opportunity to regain your trust. Please let me know the next time you're planning on visiting Cairns, and I’ll make sure that your stay not only meets but exceeds your expectations. Thank you and we wish you and your family nice week.Very Respectfully,

Thank you for your wonderful review, Kevin. We are glad to know that you enjoyed your stay.

Thank you for your review, Karen. We are so glad to hear that you enjoyed your stay. Courtney - Guest Service Agent

Dear Skye,Thank you for rating your experience at Rydges Esplanade Cairns as a 5/5, we happy to know that you enjoy your stay, we hope to see you soon in Cairns.Best Regards,