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Opiniones sobre Cairns Plaza Hotel

3.5 out of 5
Cairns Plaza Hotel
145 The Esplanade, Cairns, QLD

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 586 de 1001 opiniones" "
Evaluación: 8 - Bueno. 344 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 49 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 17 de 1001 opiniones" "
Evaluación: 2 - Terrible. 5 de 1001 opiniones" "

9,4/10

Limpieza

9,2/10

Personal y atención

8,6/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Susana

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
La habitación era amplia y completa, buena ubicación, estaba limpio y el personal era amable.
Se hospedó 3 noches en agosto de 2022

10/10 Excelente

Cliente verificado

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en febrero de 2020

10/10 Excelente

EnriqueB, Madrid

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Estupendo, las instalaciones están renovadas y la ubicación es muy estratégica para acceder con coche como para llegar al centro de Cairns andando. El aparcamiento es gratuito. El desayuno continental es muy completo, por lo que merece la pena. Además, la piscina es un bonus. Si podéis, pedid que os pongan en una suite con vistas a la bahía. Inolvidable. La única pega es que no nos hicieron ninguna oferta por «Luna de Miel»
Se hospedó 4 noches en noviembre de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Todo perfecto, muy limpio y espacioso. Con utensilios de cocina.
Se hospedó 4 noches en agosto de 2019

8/10 Bueno

Pablo Nicolás

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Bueno
Buen hotel.
Se hospedó 1 noche en enero de 2019
Respuesta de Nyreene el 25 ene. 2019
Hi Pablo, Thank you for choosing to stay with us, we hope to see you again one day.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Buena ubicación y excelente el servicio, a una cuadra del malecón y restaurantws
Se hospedó 3 noches en diciembre de 2018
Respuesta de Nyreene el 11 ene. 2019
Good Morning, Thank you for your review, We are glad that you enjoyed your stay with us, hope we may see you back again.

10/10 Excelente

Bonnie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely, spacious room with good view and amenities; helpful staff. A little noisy at night sometimes, seems to come from backpackers hostel next door; not a big problem though. Thoroughly enjoyed our stay here.
Se hospedó 7 noches en abril de 2024

10/10 Excelente

Kerry jane

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff very friendly & helpful. cleanliness of room was exceptional.Loved the pool area.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Roman, West Hindmarsh

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Property very clean and updated outside area great could do with a bit more shade. Suite big and bed very comfortable. Only issue shampoo and body wash provided but no conditioner?
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

4/10 Mediocre

Ariana

Viajó en grupo
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Be aware that this is not a true full service hotel, and you can get much nicer accommodations for the same price at the properties next door. Very bare bones service and rooms, rooms had ceiling water damage and terrible temperature controls, balcony door did not lock, bathroom only has two in one soap.
Se hospedó 2 noches en abril de 2024
Respuesta de Cairns Plaza Hotel el 16 abr. 2024
Hi Ariana, thanks for your recent stay with us and your comments. Its such a shame you didn’t bring any of your related comments to the attention of our front desk team members so that these could have been dealt with whilst you were here with us. Upon your departure and receiving your comments I have gone through the room that you were in and have checked the door and this in fact definitely locks, I can guarantee this. The bathroom amenities as you have commented on being only a two in one soap in fact is separate and consisting of a shower gel and a conditioning shampoo. Again we are sorry that you didn’t voice your concerns whilst here with is so that we could have assisted. Take care.

10/10 Excelente

Jomar, Rockdale

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent for family, great facility, easy walk to everything.
Se hospedó 4 noches en abril de 2024
Respuesta de Cairns Plaza Hotel el 16 abr. 2024
Hi JomarThankyou for choosing to stay with us at The Cairns Plaza Hotel. We are pleased to hear you and your family enjoyed our facilities and great location on the waterfront.Best regards

6/10 Aceptable

Jeniffer

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Servicios
Very clean but not a lot of amenities. The pool looked nice but no one was using it. This property is at the end of the esplanade but still very walkable to all things for Cairns.
Se hospedó 2 noches en abril de 2024
Respuesta de Cairns Plaza Hotel el 4 abr. 2024
Hi JenifferThankyou for choosing to stay at our hotel, and taking the time to write a review for us. Being a hotel, rather than serviced apartments, we do supply the necessary amenities for short stays including bath wash, shampoo/conditioner, kitchen washing detergent, teatowels etc. We have a coin operated laundry, and a supply of guest amenities such as snack foods, soft drinks, extra toiletries such as toothbrush & toothpaste, sunscreen etc to purchase from Reception. We supply pool towels for guests to use at the swimming pool, and have certainly been busy handing these out lately with the sun now shining. Our swimming pool is very popular with our guests.Best regards, from The Cairns Plaza Hotel team.

10/10 Excelente

MIKA

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
スタッフがとても親切で、部屋は広すぎるくらいで、設備もとても充実して安心して過ごすことがてきました。
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Susan

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property was clean, some construction going on, but staff was very accommodating. Staff was excellent
Se hospedó 5 noches en marzo de 2024
Respuesta de Cairns Plaza Hotel el 4 abr. 2024
Hi SusanAll the construction is finished now, and our hotel entry and swimming pool is looking fantastic. It is so good to hear our staff were excellent and the property was clean. We do pride ourselves on our Housekeeping standards and also providing great customer service.

10/10 Excelente

MIKA

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
電子レンジも備え付けられていたのが個人的にはとても良かったです。スタッフもとても親切で、送迎バスが時間に来ないくて電話を借りたいと言ったら電話までしてくれました。ウルルに行く間にはスーツケースも預かってもらい、安心して滞在することができました。1人には十分すぎるホテルでしたが、このホテルにして良かったです。
Se hospedó 1 noche en marzo de 2024
Respuesta de Cairns Plaza Hotel el 4 abr. 2024
Hi MikaWe are really pleased to hear the staff were very kind to you, and you are glad you chose our hotel to stay at. We often store luggage for guests when they go on overnight dive trips, or to different regions, like you did. We hope to be able to extend our hospitality to you again one day.

10/10 Excelente

Anna

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A warm welcome on check in with really friendly and helpful staff. Good sized room, well equipped and with a lovely view from the balcony. Free parking and having a guest laundry available was a bonus. The hotel is a short walk from everything, but just on the edge of the main drag so it was nice and quiet at night. We really enjoyed the 4 nights we stayed here and would certainly recommend it to others.
Se hospedó 4 noches en marzo de 2024

6/10 Aceptable

tatiana

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The property was being renovated so the entry was not as mice as it would become. However it was very clean, the staff was accommodating and it was close to the major sites.
Se hospedó 3 noches en febrero de 2024
Respuesta de Cairns Plaza Hotel el 25 mar. 2024
Hi TatianaThankyou for choosing to stay at The Cairns Plaza Hotel. The renovation work to the hotel entrance has been completed and we are getting rave reviews from our guests entering through the main entrance on how great it looks. We are pleased to hear you had a great experience and enjoyed the cleanliness, location and found our staff very accommodating.

8/10 Bueno

Ivana

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a nice stay in this hotel. There is a construction so there was no swimming pool and the hotel is only accessible from the side, but it wasn't a big problem for us. The receptionists were nice too.
Se hospedó 3 noches en marzo de 2024
Respuesta de Cairns Plaza Hotel el 20 mar. 2024
Hi IvanaWe are pleased to hear you enjoyed your stay at our hotel, and found our receptionists friendly & helpful.We are sorry that you thought there is no swimming pool, as we do actually have a swimming pool which has recently had a makeover, is open and guests are using daily.

10/10 Excelente

Lorraine

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Employes very nice and all we need in the room!
Se hospedó 3 noches en febrero de 2024
Respuesta de Cairns Plaza Hotel el 4 mar. 2024
Hi LorraineIt is great you enjoyed your stay, found our staff very nice and the amenities in rooms were adequate to your requirements.

8/10 Bueno

John

Le gustó: Limpieza, personal y atención
Property was good but under construction. Location was great and so was the room.
Se hospedó 1 noche en marzo de 2024
Respuesta de Cairns Plaza Hotel el 15 mar. 2024
Hi John,Thankyou for reviewing your stay, and we are pleased to hear you enjoyed the property, your room and our location. The hotel is not actually under construction as the renovation works taking place at the moment is finishing the front hotel entrance and the car park after our swimming pool renovations that have recently been completed. We are very excited with the new look.

10/10 Excelente

Dietmar Axel

Le gustó: Limpieza, servicios
Wunderschön gelegen an der Esplanade! Im Hotel ist es ruhig und sauber. Alles hat funktioniert. Das Personal ist sehr hilfsbereit.
Se hospedó 6 noches en febrero de 2024
Respuesta de Cairns Plaza Hotel el 28 feb. 2024
Thankyou for your wonderful review. We agree we have a beautiful location on the Esplanade. It is great to hear the staff were helpful, everything worked for you and you found the hotel quiet and clean.

10/10 Excelente

Henry

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A very pleasant hotel with walkable access to shops and restaurants and the esplanade walkway. Some construction still being worked on but not noisy or too much of a disturbance caused. Would definitely love to stay here again!
Se hospedó 1 noche en febrero de 2024
Respuesta de Cairns Plaza Hotel el 23 feb. 2024
Hi HenryThankyou for your review and we are glad you enjoyed the easy access to shops, restaurants and The Esplanade boardwalk. We do hope you return and stay with us again.

10/10 Excelente

Graham

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great
Se hospedó 2 noches en febrero de 2024
Respuesta de Cairns Plaza Hotel el 23 feb. 2024
Hi GrahamThankyou for taking the time to review our hotel, and we are pleased to hear you enjoyed your stay.

10/10 Excelente

Debra

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Had a lovely stay, staff were very friendly and the hotel is in a very convenient location with parking and a swimming pool!
Se hospedó 2 noches en febrero de 2024
Respuesta de Cairns Plaza Hotel el 23 feb. 2024
Hi DebraMany thanks for taking the time to review our hotel, and we are so pleased to hear you had a lovely stay. We pride ourselves on providing good customer service, and agree the hotel is in a very convenient location. We hope to be able to welcome you back to the hotel again for another stay.

8/10 Bueno

Vincent

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en febrero de 2024
Respuesta de Cairns Plaza Hotel el 19 mar. 2024
Hi VincentThankyou for staying with us and reviewing our hotel.

10/10 Excelente

alex

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great
Se hospedó 2 noches en febrero de 2024
Respuesta de Cairns Plaza Hotel el 14 feb. 2024
We are pleased to hear you enjoyed your stay here with us Alex, and hope to see you here again.

10/10 Excelente

Priya

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great rooms, walkable distance to the boardwalk, restaurant and pick up areas for excursions
Se hospedó 3 noches en enero de 2024
Respuesta de Cairns Plaza Hotel el 23 feb. 2024
Hi PriyaIt is so good hear your lovely comments regarding our rooms, and the location of our hotel. We are certainly within easy walking distance to all the restaurants, cafes & shops, and have The Esplanade boardwalk across the road from us.

10/10 Excelente

Alisa

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Perfect Stay!
I love this hotel and the price! My bedroom and living room were beautiful, clean, and comfortable! I loved having two balconies. The staff were very helpful and friendly. I was able to use my debit card to get money for the washer and dryer. The view from my room of the ocean and mountains was amazing! It was a short walk to many restaurants, parks, and the area where the tour boats depart. This hotel had a rich feel for less than many hotels in the area!
Se hospedó 2 noches en enero de 2024
Respuesta de Cairns Plaza Hotel el 28 feb. 2024
Hi AlisaWow!!! Thanks so much for such a glowing review. We appreciate your comments and certainly hope we can welcome you back to the hotel again.

10/10 Excelente

Shu Sing

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Travel with my family, All staffs are so nice & helpful! Location is great only few minutes walk to downtown, We have a great ocean view room, Outdoor swimming pool & free parking! I will stay in this hotel again if I travel to Carins again!
Se hospedó 2 noches en diciembre de 2023
Respuesta de Cairns Plaza Hotel el 28 feb. 2024
Hello ShuHow wonderful to hear you and your family enjoyed your stay with us. We certainly hope you do come and stay again.

10/10 Excelente

J

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A great introduction to Australia
Great hotel with lovely views over the bay. Friendly and helpful staff.
Se hospedó 3 noches en enero de 2024
Respuesta de Cairns Plaza Hotel el 28 feb. 2024
We are really pleased we were able to provide a great introduction to Australia for you, with great views over the bay from your room and friendly, helpful service from our staff.

8/10 Bueno

Joyce

Se hospedó 3 noches en enero de 2024
Respuesta de Cairns Plaza Hotel el 19 mar. 2024
Hi JoyceThankyou for staying with us at the Cairns Plaza Hotel.

8/10 Bueno

Hiroshi

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
3世代、家族で2部屋、4泊しました。 部屋は広くてきれいでとても快適です。 セントラルから少し遠いのが難点ですが、それ以外は全く不満ありません。
Se hospedó 4 noches en enero de 2024

10/10 Excelente

Ian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing sea views and lovely spacious suite
Amazing sea views and lovely spacious suite. The pool area has recently been refurbished. Pool was lovely and warm for a dip. Lots of options in nearby restaurants for breakfast and other dining. Lovely board walk along the sea front just across the road in front of the hotel.
Se hospedó 3 noches en enero de 2024

8/10 Bueno

Courtney

Le gustó: Limpieza, estado de la propiedad e instalaciones
I really liked our spacious room! Good price and good location.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

kyoko

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Mel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great beach hotel
Perfect base for a beach holiday. We had a suite and the rooms were exactly as shown on the website and always spotlessly clean. The hotel is at the top end of the esplanade so you are away from the noisier bars but still just a short walk to the restaurants. There is no breakfast in the hotel but there is a lovely cafe opposite the hotel. There is on-site parking
Se hospedó 13 noches en diciembre de 2023

8/10 Bueno

Lorraine

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Marc

Se hospedó 4 noches en enero de 2024
Respuesta de Cairns Plaza Hotel el 19 mar. 2024
Hi MarcThankyou for choosing to stay with us and leaving a review.

10/10 Excelente

Hope

Se hospedó 2 noches en enero de 2024

10/10 Excelente

Erina

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close enough to main area of Cairns city but abit of a walk especially in summer heat. Otherwise very impressed with how friendly and helpful staff is :)
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Elizabeth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great location
Really friendly and helpful reception Staff. The sitting room & bedroom had a great ocean view, kitchen had a small fridge, microwave and cutlery and crockery was provided. The bedroom was a good size with a comfortable bed. The hotel is conveniently located only a short walk to all the restaurants along the Esplanade.
View from the room
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Takuya

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024

10/10 Excelente

??

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good cafe is around the hotel. Good cleaness and friendly staff.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Pulkit

Se hospedó 2 noches en enero de 2024

10/10 Excelente

??

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

Melissa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en diciembre de 2023

10/10 Excelente

Paul

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great stay in Cairns Plaza
Stayed in the suite which has lounge and bedroom. Really one of the best hotel experiences I have had and that includes hotels all over the world.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Gustavo

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
O Hotel é simples mas muito arrumado e confortável
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Larisa

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Client services next to none, thank you Karen, you are a star!!!
Se hospedó 1 noche en diciembre de 2023