Dear Isel,Thank you for taking a moment to complete our survey following your stay at the Red Roof Inn & Suites Brunswick I-95. It upsets me to know we let you down. I am sorry for your experience prompting a 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Dear Laken,Thank you for telling us about your recent visit at RED ROOF INN & SUITES BRUNSWICK I-95. We thank you for your 3/5 score. However, you mentioned that our rooms could have been cleaned better. Please know that feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

Dear Trudy,Thank you for sharing your thoughts on your recent visit at RED ROOF INN & SUITES BRUNSWICK I-95. I was happy to read that our nice room and helpful staff met your needs. However, you stated that the issue with the bathroom door was less than ideal. Please know guest feedback enlightens us in areas of opportunity so that we can make improvements. As such, we will be utilizing the information provided to limit such occurrences in the future.Thank you again for sharing your experience and we look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

Dear Liz,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES BRUNSWICK I-95. I'm so glad we earned your 5/5 score. At Red Roof, we are thrilled to know that the front desk staff was very nice, very helpful and all the positives that you highlighted. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Hello Laura,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN & SUITES BRUNSWICK I-95. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Hello Steve,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN & SUITES BRUNSWICK I-95. I'm so glad we earned your 4/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Dear Tracy,Thank you for taking the time to share your feedback regarding your stay at the RED ROOF INN & SUITES BRUNSWICK I-95. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our easy check in and our friendly staff. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

Hello Patrick, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES BRUNSWICK I-95 and I welcome your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Linton Red Roof Management RediResponse Specialist

Dear Wayne,Thank you for taking the time to complete our guest survey regarding your recent stay at the RED ROOF INN & SUITES BRUNSWICK I-95. I'm so glad you had a great experience with us, prompting your 4/5 score. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Hello Pam,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES BRUNSWICK I-95 and I appreciate your 3/5 score following your stay. We aim to deliver a positive experience for all our guests, so in the future please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Dear Roger,Thank you for your honest feedback following your recent visit with us at the RED ROOF INN & SUITES BRUNSWICK I-95. It was disappointing to read we failed to provide a clean and comfortable stay for you here at Red Roof. You pointed out the hotel smelled unpleasant and is in need of updating. Please accept our most heartfelt apologies as this is far from the standard we aim to uphold. Know that your voice is of tremendous importance to us, and we value your comments which will help us to continuously improve our services and make our guest experiences better.Thank you for sharing your concerns and all the best in your future travels.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

Hello Glenda,Thank you for choosing to stay at our RED ROOF INN & SUITES BRUNSWICK I-95. I appreciate your 3/5 score following your stay but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Dawna, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Brunswick I-95. I am happy to see that the value to price ratio met your expectations. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Hello Tony, Thank you for taking the time to tell us about your stay at the Red Roof Inn & Suites Brunswick I-95. The less than ideal situation you mentioned regarding the mold in the room and the insect you reported is truly regrettable. Please accept our sincerest apologies for the impact this might have had on your stay. Our Red Roof team works with a Pest Control company who regularly treats the property for pests. In regrading to the refund you mentioned, We would recommend contacting the third party booking source to get some insight on the refund.Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Michael,Thank you for telling us about your recent visit to RED ROOF INN & SUITES BRUNSWICK I-95. I was happy to read that our clean and updated room met your expectations. However, you indicated that the lack of toiletries were the downsides of your stay. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.I do hope that you will return to our hotel, or any of our other brand locations in the future. Regards,Red Roof Management

Dear Michael,Thank you for telling us about your recent visit to RED ROOF INN & SUITES BRUNSWICK I-95. I was saddened to read that the uncleanliness of our hotel, the issue with your bed and the other areas of opportunity you brought to our attention hindered your stay. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we sincerely apologize to have failed you. Thank you for sharing your concerns and our team at Red Roof wish you all the best in your future travels. Sincerely, Red Roof Management

Gracias por compartir tus comentarios con nosotros, Raúl. El equipo de nuestro Red Roof Inn & Suites Brunswick I-95 se entristeció al ver que no pudimos brindarle una estadía satisfactoria. Usted afirmó que la mala limpieza dificultó su estancia. Como tal, sus comentarios pueden ser tenidos en cuenta ya que Red Roof tiene como objetivo mejorar continuamente.Aprecio que nos hayas informado sobre esto. Nos encantaría mejorar la impresión que le dejará en su próxima estadía, en caso de que requiera alojamiento en el futuro.Los mejores deseos,Red Roof Management

Thank you for taking a moment to leave a review, Sandra. The staff and I at the Red Roof Inn & Suites Brunswick I-95 appreciate your 4/5 score following your stay. I am happy that our cleanliness pleased you. However, you stated that a lot needs to be done, the lack of breakfast and the other concerns dampened your stay. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Red Roof Management

Hello Brenda,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn & Suites Brunswick I-95. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Dear Charles,Thank you for telling us about your recent visit to RED ROOF INN & SUITES BRUNSWICK I-95. I was happy to read that our clean place and budget price met your expectations. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience with us. Our team at Red Roof would love to see you again, should your travels bring you back to our area.Regards,Red Roof Management

Dear James,Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES BRUNSWICK I-95. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the inconvenience caused with your reservation. You can reach out to your booking source to make queries about your charges.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,LaTundeRed Roof Management RediResponse Specialist

Dear Terri,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES BRUNSWICK I-95. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us, especially regarding our quiet rooms, comfortable bed and big dog area. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Amanda,Thank you for taking the time to tell us about your stay at the Red Roof Inn & Suites Brunswick I-95. I am sorry that your experience did not meet your expectations, prompting your 2/5 score. I was thrilled to see you were pleased with our super friendly staff. However, the situation you described regarding the issue with the heat is truly regrettable. We are very sorry for your experience. I have shared your feedback with management in an effort to address your concerns. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Hello Ellen,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn & Suites Brunswick I-95. I'm so glad we earned your 4/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Dear Megan,We appreciate your feedback on your recent stay at the Red Roof Inn & Suites Brunswick I-95. We appreciate your 3/5 score. However, I am disappointed that the front entrance was uncleaned and had a foul odor. Please accept my apology. At Red Roof, we strive to provide guests with all the comforts of home so your feedback is appreciated and will be taken into consideration to improve the quality of our services.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Lawrence,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Brunswick I-95. We appreciate your 4/5 rating and are happy to hear you were pleased with the cleanliness of our hotel and nice staff. However, I am sorry to hear about the noise disturbances you encountered. Please accept our sincerest apologies for any inconvenience caused. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Danlyn,Thank you for taking a moment to complete our survey following your stay at the Red Roof Inn & Suites Brunswick I-95. It upsets me to know we let you down. I am sorry for your experience prompting a 2/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Dear Ivette,Thank you for taking the time to tell us about your stay at the Red Roof Inn & Suites Brunswick I-95. I was thrilled to see you were pleased with our nice staff, prompting your 8/10 score. However, it's truly disheartening to see you highlight that the comforts of the bed was not to your liking and the noise disturbance you encountered hindered your stay. Nevertheless, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Dear Phillip,Thank you for taking the time to tell us about your stay at the Red Roof Inn & Suites Brunswick I-95. I was thrilled to see you were pleased with the decent update. We appreciate your 6/10 score. However, it's truly disheartening to see you highlight that you had a less than ideal encounter with the front desk staff while trying to extend your stay, the lack of amenities and the other concerns you mentioned which hindered your stay. Nevertheless, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Hello Evan,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Brunswick I-95 and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello James,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn & Suites Brunswick I-95. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

Hello Sherri,Thank you for taking the time to tell us about your stay at the Red Roof Inn & Suites Brunswick I-95. I'm glad your stay was clean, quiet and convenient. Our goal is to provide a clean and comfortable stay for all our guests and we are proud to have achieved that with your visit.Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely, Abigail RediResponse Specialist

Hi Sareni,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Brunswick I-95. We appreciate your 3/5 rating. However, you mentioned that you were unpleased with our door system. Please accept our sincerest apologies for any inconvenience caused. At Red Roof, your feedback is important to us and will be taken into consideration to make changes to improve our customer experience.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Dear Arianna,I appreciate you sharing your feedback following your stay at the Red Roof Inn & Suites Brunswick I-95. I sincerely apologize that your stay didn’t meet your expectations. Please accept our sincerest apologies for the uncleanliness of the room, and bathtub, the lack of amenities, the less than ideal encounter you described you had with our staff, along with the other listed hindrances. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedbackIt would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely,ChevaneseRed Roof Management RediResponse Specialist

Hello William,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Brunswick I-95 and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Kathleen,Thank you for taking a moment to complete our survey following your stay at the Red Roof Inn & Suites Brunswick I-95. The staff and I were happy to see we exceed your expectations, especially regarding the convenienvice of our location. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Dear David,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Brunswick I-95. We appreciate your 3/5 rating. You highlighted that we were unorganized. We will take your comment into consideration to make changes to improve our customer experience. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We hope that you will give us another opportunity to provide you with a better experience on a future visit.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Dear Ezra,Thank you for taking the time to tell us about your stay at the Red Roof Inn & Suites Brunswick I-95. We appreciate your 3/5 score. Please accept our sincerest apologies for the situation you described regarding the rude encounter you had with our staff. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

Dear Joshua,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES BRUNSWICK I-95 . We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our affordable price, our great staff who is always willing to help in any way, the big walk in shower and all the positive comments that you highlighted. Red Roof goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Yah, Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Brunswick I-95. I am glad to read that you were pleased with our location, and that the courtesy from our staff Jay and T.J was superb. I will make sure to share your comments with the rest of Red Roof team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Gregory,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Brunswick I-95. I am glad that we earned your 4/5 score. However, it seemed your stay fell short of your expectation due to the situation you described regarding there wasn't any breakfast. We will take your comments into consideration to make changes to improve our customer experience. Your feedback is very important to us, so thank you for sharing. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Hello Allan,Thank you for taking the time to tell us about your stay at the Red Roof Inn & Suites Brunswick I-95. Regarding check out, check out is at 11am. If you do require a later check out time you would have to speak with the front desk upon arrival. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely, Abigail RediResponse Specialist

Hello Yessica, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES BRUNSWICK I-95 and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management

Dear Joanne,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES BRUNSWICK I-95. It’s great to hear that you found our property to be conveniently located in addition to being clean. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof Management

Dear Blake,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES BRUNSWICK I-95. It’s great to hear that you found our property to be cost efficient. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof Management

Dear Tonya,I appreciate you sharing your feedback following your stay at the Red Roof Inn & Suites Brunswick I-95. I was saddened to read that your stay fell short of your expectations due to the insects you reported, the odor of the room not being to your liking and the other concerns you listed. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,CarlaRed Roof Management RediResponse Specialist

Dear Joshua, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Brunswick I-95. We sincerely appreciate your 5/5 score and are happy to hear you had a great experience with us, especially regarding our super big rooms, our large walk- in shower, our safe and quiet parking lot and all the other kind remarks highlighted. At Red Roof, it is our primary aim to give you a comfortable and accommodating experience and I'm glad we've achieve that with your visit. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,OliviaRediResponse Specialist

Dear Restn,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Brunswick I-95. It is so pleasing to read that you had a great encounter with us and we truly appreciate your kind remarks about you having no complaints. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business and can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price! Sincerely,ChirellRediresponse Specialist

Dear Steve,Thank you for taking a moment to complete our survey at the HomeTowne Studios by Red Roof Inn & Suites Brunswick I-95, prompting your 4/10. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, ChirellRediresponse Specialist

Dear Minerva,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES BRUNSWICK I-95. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 4/5 score. However, I sincerely apologize for the situation you mentioned regarding the shower floor and the other issues highlighted which hindered your stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria RediResponse Specialist