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Opiniones sobre Stamford Plaza Brisbane

5 out of 5
Stamford Plaza Brisbane
Corner of Margaret & Edward Streets, South Brisbane, Brisbane, QLD

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 513 de 1002 opiniones" "
Evaluación: 8 - Bueno. 295 de 1002 opiniones" "
Evaluación: 6 - Aceptable. 101 de 1002 opiniones" "
Evaluación: 4 - Mediocre. 54 de 1002 opiniones" "
Evaluación: 2 - Terrible. 39 de 1002 opiniones" "

9,0/10

Limpieza

8,6/10

Personal y atención

8,6/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Leonardo

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El personal de habla hispana de lo mejor mauricio la chica de ecuador juan en eñ restaurante daniel ennla noche gracias aunq me quede un dia me consintieron me ayudaron apasar las mejores 24 horas en brisbane
Se hospedó 1 noche en octubre de 2023
Respuesta de Stamford Plaza Brisbane el 13 dic. 2023
Good Afternoon Leonardo,Thank you for your recent review. We hope to welcome you back in the near future. Best RegardsJeremy Harding Hotel Manager

10/10 Excelente

Alfonso

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente hotel y aun mejor atención la cliente
Excelente ubicacion del hotel, pero lo más sobresaliente es el servicio al cliente, yendo más allá de las expectativas las 2 personas que ofrecen el servicio de CONCIERGE
Se hospedó 2 noches en septiembre de 2023

6/10 Aceptable

Roxanne

Le gustó: Limpieza
No le gustó: Personal y atención
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Neil

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Been going for decades and still the best in brisbane
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

James

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Stamford Plaza is a beautiful place to stay, lovely staff, convenient location, breakfast buffet. Stayed in a River view King, wonderful views of the river, thanks to the staff for being so amazing. Highly recommend.
Se hospedó 2 noches en mayo de 2024

6/10 Aceptable

Matthew

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Our room amenities and free bottled water weren’t replenished. Pretty cheap move by this hotel.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Vicki

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Decent rooms, nice river views, friendly staff. Pretty awful mattress with big saggy “holes “. Breakfast pretty ordinary and a bit like feeding time at the zoo - caught one couple actually pushing my bag aside so they could take over my table while I was waiting to collect an egg. Waitress told me she had to fend off some others. Finished up writing a note on a napkin to say table occupied - please don’t move my belongings! Whole breakfast restaurant and environment felt a bit institutional and pressured.
Se hospedó 1 noche en mayo de 2024
Respuesta de Stamford Plaza Brisbane el 4 may. 2024
Dear Vicki,Thank you for taking the time to provide us with a detailed review and for your kind words about our rooms, the river views, and our staff. We are pleased to hear that these aspects of your stay were enjoyable.However, we are genuinely sorry to learn about the discomfort you experienced with the mattress in your room and the breakfast service. We understand how important a good night's sleep and a pleasant dining experience are to our guests. Your comments have been shared with our management team, and we are actively looking into improvements in these areas to ensure a more comfortable and enjoyable experience for all our guests.Thank you once again for your feedback. We hope to have the opportunity to welcome you back and provide you with a superior experience.Best Regards,Jeremy HardingHotel Manager

10/10 Excelente

Simon

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel
Se hospedó 1 noche en abril de 2024
Respuesta de Stamford Plaza Brisbane el 4 may. 2024
Dear Simon,Thank you for your excellent review and for giving us a perfect score! We are thrilled to hear that you had a great experience at our hotel. Your satisfaction is our top priority, and your feedback inspires us to continue providing exceptional service.We look forward to welcoming you back soon for another wonderful stay.Best Regards,Jeremy HardingHotel Manager

8/10 Bueno

Robert

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Musty. Needs flowers to brighten the foyer up.
Se hospedó 4 noches en abril de 2024
Respuesta de Stamford Plaza Brisbane el 28 abr. 2024
Dear Robert,Thank you for taking the time to share your feedback with us. We appreciate your suggestion regarding the addition of flowers to brighten up our foyer. We are always looking for ways to enhance the ambiance of our hotel, and your input is invaluable in this process. We will certainly consider this as we continue to improve our facilities and guest experience.Best Regards,Jeremy HardingHotel Manager

10/10 Excelente

Vicki

Very nice hotel with excellent river views and comfortable rooms. Hotels in this category mostly offer very sterile rooms but the Stamford rooms have a bit more character.
Se hospedó 1 noche en abril de 2024
Respuesta de Stamford Plaza Brisbane el 27 abr. 2024
Dear Vicki,Thank you for your wonderful review! We're delighted to hear that you enjoyed our hotel, particularly the excellent river views and comfortable rooms. At Stamford, we aim to provide a memorable experience for our guests, and we're thrilled that you found our rooms to have character beyond the typical sterile environment.We hope to welcome you back soon for another enjoyable stay. Warm regards,Jeremy HardingHotel Manager

10/10 Excelente

Scott

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Outstanding as always
Se hospedó 1 noche en abril de 2024
Respuesta de Stamford Plaza Brisbane el 27 abr. 2024
Dear Scott,Thank you for taking the time to leave us a perfect 5/5 review! We are thrilled to hear that you thoroughly enjoyed your experience with us. Providing exceptional service and ensuring our guests' satisfaction is our top priority, and it's rewarding to know that we succeeded in making your stay memorable.We look forward to welcoming you back for another outstanding experience in the future. Warm regards,Jeremy Harding Hotel Manager

10/10 Excelente

Diana

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel
Se hospedó 3 noches en febrero de 2024
Respuesta de Stamford Plaza Brisbane el 27 abr. 2024
Dear Diana,Thank you so much for leaving us a perfect 5/5 review! We're thrilled to hear that you had such an exceptional experience during your stay with us. Providing top-notch service and ensuring our guests have a memorable time is what we strive for, and we're delighted to know that we hit the mark with you.We can't wait to welcome you back for another fantastic stay in the future.Warm regards,Jeremy HardingHotel Manager

8/10 Bueno

tracy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Could not fault the staff from the moment we pulled up.
Se hospedó 1 noche en abril de 2024
Respuesta de Stamford Plaza Brisbane el 22 abr. 2024
Dear Tracy,Thank you for sharing your experience and for the generous 4/5 rating. We're thrilled to hear our staff made a positive impact from the very first moment of your stay. Our team takes great pride in delivering exceptional service, and your recognition of their efforts is truly appreciated.If there are any aspects of your stay that you feel could be improved to make your next visit a perfect one, please do not hesitate to let us know. Your feedback is invaluable to us as we strive to enhance our guest experience continuously.We look forward to welcoming you back and providing you with an even more seamless and enjoyable stay.Best Regards, Jeremy Harding Hotel Manager

10/10 Excelente

Andrew

Se hospedó 1 noche en abril de 2024
Respuesta de Stamford Plaza Brisbane el 4 may. 2024
Dear Andrew,Thank you for your excellent review and for giving us a perfect score! We are thrilled to hear that you had a great experience at our hotel. Your satisfaction is our top priority, and your feedback inspires us to continue providing exceptional service.We look forward to welcoming you back soon for another wonderful stay.Best Regards,Jeremy HardingHotel Manager

8/10 Bueno

Jesse

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
the stay was good easy access to the local area
Se hospedó 4 noches en abril de 2024
Respuesta de Stamford Plaza Brisbane el 22 abr. 2024
Dear Jesse,Thank you for your generous 4/5 rating. We are delighted to learn that your stay with us was enjoyable. Your satisfaction is our top priority, and we're always looking for ways to enhance our guest experience. If there are specific areas you feel we could improve upon, please do not hesitate to share. We are committed to achieving excellence and your feedback is invaluable in this endeavor. We look forward to welcoming you back soon for an even better experience.Best Regards, Jeremy Harding Hotel Manager

10/10 Excelente

MARK

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was all ok nothing bad to say on the hotel
Se hospedó 2 noches en abril de 2024
Respuesta de Stamford Plaza Brisbane el 22 abr. 2024
Dear Mark,Thank you for taking the time to leave us a perfect rating. We are thrilled to hear that your experience with us met your expectations. It’s our top priority to ensure our guests feel valued and receive exceptional service. We look forward to welcoming you back in the near future for another memorable stay.Best Regards, Jeremy Harding Hotel Manager

10/10 Excelente

Katey

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Stamford Plaza Brisbane el 27 abr. 2024
Dear Katey,Thank you so much for taking the time to leave us such a glowing 5/5 review! We're thrilled to hear that you had an amazing experience during your stay with us. Providing exceptional service and ensuring our guests feel comfortable and satisfied is always our top priority, and we're delighted that we hit the mark with you.We can't wait to welcome you back for another fantastic stay in the future. Warm regards,Jeremy HardingHotel Manager

8/10 Bueno

Rohan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great!
Se hospedó 1 noche en abril de 2024
Respuesta de Stamford Plaza Brisbane el 22 abr. 2024
Dear Rohan,Thank you for your generous 4/5 rating. We are delighted to learn that your stay with us was enjoyable. Your satisfaction is our top priority, and we're always looking for ways to enhance our guest experience. If there are specific areas you feel we could improve upon, please do not hesitate to share. We are committed to achieving excellence and your feedback is invaluable in this endeavor. We look forward to welcoming you back soon for an even better experience.Best Regards, Jeremy Harding Hotel Manager

8/10 Bueno

Scott

Se hospedó 1 noche en abril de 2024
Respuesta de Stamford Plaza Brisbane el 27 abr. 2024
Dear Scott,Thank you for taking the time to share your feedback with us. We appreciate your review and are glad to hear that you had an overall positive experience during your stay.We're sorry to see that there may have been aspects that didn't fully meet your expectations. Your feedback is invaluable to us as we continually strive to improve our services and accommodations. If there are specific areas where you feel we could have done better, we would love to hear more about them so we can address any concerns.We hope to have the opportunity to welcome you back in the future.Warm regards,Jeremy HardingHotel Manager

8/10 Bueno

Raheel, Auckland

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
There was alot of construction work happening around the hotel, they could have advised us or even put it on their website. Parking rates are expensive, other then that it was a great stay.
Se hospedó 4 noches en abril de 2024
Respuesta de Stamford Plaza Brisbane el 22 abr. 2024
Dear Raheel,Thank you for your feedback. We're pleased you had a great stay, despite the inconvenience caused by nearby construction work and our parking rates. We apologize for not providing prior notice about the construction and assure you we are reviewing our communication and pricing strategies to better serve our guests.We appreciate your understanding and hope to welcome you back for an even more satisfying experience.Best Regards, Jeremy Harding Hotel Manager

8/10 Bueno

Sara

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good location
Se hospedó 1 noche en abril de 2024
Respuesta de Stamford Plaza Brisbane el 22 abr. 2024
Dear Sara,Thank you for your kind review and for highlighting our hotel's advantageous location. We are pleased to hear that you found this aspect of your stay to be beneficial. Your feedback is invaluable to us, and while we are delighted to have met many of your expectations, we are committed to achieving excellence in all areas. Rest assured, we will explore opportunities for improvement to make your next visit even more enjoyable. We look forward to the pleasure of welcoming you back.Best Regards, Jeremy Harding Hotel Manager

10/10 Excelente

Toryanno

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great property close to everything and short walks to a lot of amenities. The construction cut off some of the areas and left the views less picturesque but still a beautiful place! Definitely would come again.
Se hospedó 2 noches en marzo de 2024
Respuesta de Stamford Plaza Brisbane el 3 abr. 2024
Dear Toryanno,Thank you for sharing your positive experience with us. We're thrilled to hear that our property's location contributed to your enjoyment. We understand the impact of the ongoing construction and appreciate your understanding and patience as we work to enhance our facilities. It's heartening to know that despite this, you found our place beautiful and are considering a return visit. We look forward to welcoming you back and striving to make your next stay even more memorable.Best Regards,Jeremy HardingHotel Manager

10/10 Excelente

David John

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Stamford Plaza Brisbane el 27 abr. 2024
Dear David John,Thank you so much for taking the time to leave such a wonderful 5/5 review! We're thrilled to hear that you had such a fantastic experience with us. Providing exceptional service and creating memorable stays for our guests is our top priority, and we're delighted that we were able to meet your expectations.We hope to have the pleasure of welcoming you back again soon for another enjoyable stay. Please don't hesitate to reach out if there's anything else we can assist you with in the future.Warm regards,Jeremy HardingHotel Manager

6/10 Aceptable

Stace

Viajó con su familia
Le gustó: Limpieza
No le gustó: Personal y atención
The reception staff and restaurant staff are in need on retraining on how to deal with hotel guests - a guest should never feel like they are putting the staff out by making simple requests. I was not impressed with the quality of service.
Se hospedó 2 noches en marzo de 2024
Respuesta de Stamford Plaza Brisbane el 2 abr. 2024
Dear Stace,Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for any inconvenience you experienced due to the level of service received from our reception and restaurant staff. Please rest assured that we take your comments very seriously and will initiate retraining for our team to ensure they better understand how to fulfill guest requests promptly and courteously. Your experience is not indicative of the high standards we strive to uphold.We appreciate your review, as it highlights areas requiring our immediate attention. We hope to have the opportunity to restore your confidence in our hotel and welcome you back for a stay that exceeds your expectations.Best Regards,Jeremy HardingHotel Manager

8/10 Bueno

Pauline

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel and location. Beautiful view. Lots of construction happening around the hotel.
Se hospedó 2 noches en marzo de 2024
Respuesta de Stamford Plaza Brisbane el 22 abr. 2024
Dear Pauline,Thank you for your wonderful review and for appreciating our hotel, its prime location, and the beautiful views it offers. We are delighted to know that these aspects of your stay were enjoyable.We understand that the construction activity in the surrounding area may have caused some inconvenience, and we sincerely apologize for any disturbance. Please be assured that we are in communication with the local authorities to minimize the impact on our guests as much as possible.Your feedback is invaluable to us, and we are grateful for your understanding. We look forward to welcoming you back in the future.Best Regards, Jeremy Harding Hotel Manager

10/10 Excelente

merv

Se hospedó 1 noche en marzo de 2024
Respuesta de Stamford Plaza Brisbane el 22 abr. 2024
Dear merv,Thank you for taking the time to leave us a perfect rating. We are thrilled to hear that your experience with us met your expectations. It’s our top priority to ensure our guests feel valued and receive exceptional service. We look forward to welcoming you back in the near future for another memorable stay.Best Regards, Jeremy Harding Hotel Manager

10/10 Excelente

ROSHNI

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Has a beautiful location views are amazing. Resturant are very good. Hotel located to all transport such as Train, Taxi, Bus, and Ferry. No one will ever be disappointed. More Resturants around the streets. I really loved the place.
Se hospedó 4 noches en marzo de 2024
Respuesta de Stamford Plaza Brisbane el 2 abr. 2024
Dear Roshni,Thank you for sharing your wonderful experience with us. We are thrilled to hear that the stunning views and our prime location, conveniently situated near various modes of transportation, contributed positively to your stay. It's gratifying to know that our restaurant offerings met your expectations and that you found the abundance of dining options in the surrounding area to your liking.Your kind words serve as a great encouragement to our team, who strive to provide an exceptional experience for every guest. We are delighted that you loved your time here and hope to welcome you back in the near future for another memorable stay.Best Regards,Jeremy HardingHotel Manager

10/10 Excelente

Niloufar khalajabadi

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Stamford Plaza Brisbane el 22 abr. 2024
Dear Niloufar khalajabadi,Thank you for taking the time to leave us a perfect rating. We are thrilled to hear that your experience with us met your expectations. It’s our top priority to ensure our guests feel valued and receive exceptional service. We look forward to welcoming you back in the near future for another memorable stay.Best Regards, Jeremy Harding Hotel Manager

4/10 Mediocre

MURRAY

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Disappointing experience. Nice hotel - but 1. There was a light piercing the darkness right above the bed that flashes every 5 seconds all night - and evidently in every room. Very disturbing to my sleep. 2. La Boca restaurant dinner was cold and staff did not offer to replace. I didn’t want to cause a fuss - and they did give comp drink - but poor food and service.
Se hospedó 1 noche en marzo de 2024
Respuesta de Stamford Plaza Brisbane el 29 mar. 2024
Dear Murray,Thank you for taking the time to share your experience with us. We deeply regret to hear that your stay was disappointing and did not live up to the high standards we strive to uphold. Your comfort and satisfaction are of the utmost importance to us, and we sincerely apologize for the disturbances you encountered.The issue with the flashing light in your room is concerning, and we appreciate you bringing this to our attention. Please be assured that we are investigating this matter promptly to ensure that it is resolved and does not affect future guests.Regarding your experience at La Boca restaurant, we apologize for the disappointment with the meal and service you received. It's our aim to offer not only quality food but also attentive and responsive service. We understand that a complimentary drink does not make up for the inconvenience, but we hope it showed our immediate intent to address your discomfort. We will be taking your feedback to review our service protocols and training to prevent a recurrence of such issues.We value your feedback as it helps us to improve and provide a better experience for all our guests. We hope you will consider giving us another opportunity to serve you better in the future and restore your faith in our hotel and restaurant.Best Regards,Jeremy HardingHotel Manager

10/10 Excelente

Ana

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had a really nice stay… beautiful view of the River …. Awesome breakfast.
Se hospedó 3 noches en marzo de 2024
Respuesta de Stamford Plaza Brisbane el 29 mar. 2024
Dear Ana,Thank you very much for sharing such positive feedback about your recent stay with us. We are delighted to hear that you enjoyed the beautiful view of the river from our property and found the breakfast to be awesome. It's our aim to provide a memorable experience, and it sounds like we were able to do just that for you.We truly appreciate your kind words and are thrilled that you had a really nice stay. Your satisfaction is our top priority, and knowing that we met your expectations brings us great joy.We look forward to welcoming you back in the future for another enjoyable stay.Best Regards,Jeremy HardingHotel Manager

10/10 Excelente

Siyang

Se hospedó 3 noches en marzo de 2024
Respuesta de Stamford Plaza Brisbane el 22 abr. 2024
Dear Siyang,Thank you for taking the time to leave us a perfect rating. We are thrilled to hear that your experience with us met your expectations. It’s our top priority to ensure our guests feel valued and receive exceptional service. We look forward to welcoming you back in the near future for another memorable stay.Best Regards, Jeremy Harding Hotel Manager

8/10 Bueno

Michael

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Awesome location, but current renovations were intrusive
Se hospedó 1 noche en marzo de 2024
Respuesta de Stamford Plaza Brisbane el 29 mar. 2024
Dear Michael,Thank you for taking the time to share your experience with us. We are thrilled to hear that you found our location to be awesome and hope it added value to your stay. However, we sincerely apologize for any inconvenience caused by our ongoing renovations. We understand the importance of a peaceful environment and are sorry to hear that this aspect of your stay did not meet your expectations.Please rest assured that we are taking steps to minimize the impact on our guests and improve our facilities for a more enjoyable experience in the future. Your feedback is invaluable to us as it helps us to enhance our services and guest satisfaction.We hope to have the opportunity to welcome you back after our renovations are complete, offering you the improved comfort and quality you expect and deserve.Best Regards,Jeremy HardingHotel Manager

8/10 Bueno

Alfy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Overall a pretty good hotel! Very lush lobby and the rooms are fairly good. I’d recommend an update in the viewing options, in this day and age only having standard tv channels seems a little outdated. Prices were a bit high for standard food and the paid parking, if you could get a spot even after paying for it was a bit so so. The staff were pretty helpful and seemed quiet upscale, which was cool.
Se hospedó 2 noches en marzo de 2024
Respuesta de Stamford Plaza Brisbane el 29 mar. 2024
Dear Alfy,Thank you for taking the time to share your recent experience with us. We're delighted to hear that you found our hotel's lobby lush and our rooms to your liking. Your compliments towards our staff are greatly appreciated and will be shared with the team.We take note of your suggestions regarding the update needed for our viewing options and understand the importance of modern amenities for an enhanced guest experience. Additionally, your feedback on the pricing of our food offerings and the parking situation has been carefully noted. We are committed to continually reviewing and improving our services and facilities to meet the expectations of our guests.We're glad that you would recommend us, and we look forward to the opportunity to welcome you back for an even more satisfying stay.Best Regards,Jeremy HardingHotel Manager

6/10 Aceptable

Shari

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Unfortunately, it needs a lot of Reno’s to freshen up, It’s very tired. There was construction work occurring, outside the property, but was very loud. We had our child staying, but only received 2 towels and the shower head was appalling ,it was broken and not dispersing as a shower head should; instead it felt like we were under a garden hose. Unfortunately, not the stay we had hoped for.
Se hospedó 1 noche en marzo de 2024
Respuesta de Stamford Plaza Brisbane el 29 mar. 2024
Dear Shari,Thank you for taking the time to share your feedback regarding your recent stay at our property. We sincerely apologize for the shortcomings you experienced and the discomfort it caused your family. The condition of our facilities and the quality of amenities we provide are of paramount importance to us, and we are disheartened to hear that we fell short of your expectations.We value your feedback as it plays a vital role in our continuous effort to improve and provide a better experience for all our guests. We hope you will allow us the opportunity to restore your confidence in our hotel and welcome you back for a stay that not only meets but exceeds your expectations.Best Regards,Jeremy HardingHotel Manager

8/10 Bueno

Angela

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The location is amazing, the views from The Riverview room was fantastic.
Se hospedó 1 noche en marzo de 2024
Respuesta de Stamford Plaza Brisbane el 29 mar. 2024
Dear Angela,Thank you for sharing your wonderful experience at our hotel. We are thrilled to hear that you found the location amazing and the views from the Riverview room fantastic. Our goal is to provide a setting that complements the overall guest experience, and it brings us immense joy to know that we were able to achieve this for you.Your kind words serve as a great encouragement to our team, who strive daily to ensure that each guest has a memorable stay. We hope to have the pleasure of welcoming you back soon, ensuring another stay that is just as remarkable as the last.Best Regards, Jeremy Harding Hotel Manager

10/10 Excelente

KAYO

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
部屋のアップグレードがなくて残念だったが、ドリンクチケットがいただけたのはありがたかったです。朝食を食べれない場合、別途何か提供いただけると嬉しいです
Se hospedó 1 noche en marzo de 2024
Respuesta de Stamford Plaza Brisbane el 28 mar. 2024
Dear Kayo,Thank you for sharing your feedback with us. While we regret to hear that you were disappointed about not receiving a room upgrade, we're glad that you appreciated the drink ticket provided. Your satisfaction is important to us, and we always strive to make your stay as enjoyable as possible.We apologize for any inconvenience regarding breakfast. Your suggestion to provide an alternative option for guests unable to eat breakfast is valuable, and we will certainly take it into consideration for future improvements.We hope to have the opportunity to welcome you back for a more satisfying experience in the future.Best regards,Jeremy Harding Hotel Manager

10/10 Excelente

Sharleen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very centrally located
Se hospedó 2 noches en marzo de 2024
Respuesta de Stamford Plaza Brisbane el 17 mar. 2024
Dear Sharleen,Thank you for your wonderful review! We're delighted to hear that you found our hotel to be centrally located to your satisfaction. Providing a convenient and accessible location for our guests is one of our top priorities, and we're glad to know that you appreciated it. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best regards,Jeremy Harding Hotel Manager

8/10 Bueno

Bertram

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very expensive breakfast with limited selections.
Se hospedó 2 noches en febrero de 2024
Respuesta de Stamford Plaza Brisbane el 17 mar. 2024
Dear Bertram,Thank you for sharing your feedback with us. We appreciate your input, as it helps us improve our offerings and provide a better experience for our guests.We apologize if the breakfast did not meet your expectations in terms of value and variety. We constantly strive to provide a high-quality dining experience for our guests, and we will review our breakfast options to ensure they align with our guests' preferences.If there are any specific items or selections you would like to see added to our breakfast menu, please feel free to let us know. Your feedback is valuable to us, and we will take it into consideration as we continue to enhance our offerings.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Best regards,Jeremy Harding Hotel Manager

8/10 Bueno

Rhonda

Viajó con su pareja
Le gustó: Limpieza
Great location although the property was starting to look old. There were stain marks on the hallway carpets
Se hospedó 1 noche en febrero de 2024
Respuesta de Stamford Plaza Brisbane el 3 mar. 2024
Dear Rhonda,Thank you for taking the time to share your feedback with us following your recent stay. We are delighted to hear that you appreciated our hotel's convenient location.However, we are sincerely sorry to learn of your disappointment regarding the appearance of our property. Please rest assured that your comments have been shared with our housekeeping team for immediate attention. Maintaining a clean and welcoming environment for our guests is of utmost importance to us, and we will take proactive steps to address any areas that require improvement.We appreciate your valuable input, and we hope to have the opportunity to welcome you back for an enhanced experience in the future.Best Regards,Jeremy Harding Hotel Manager

8/10 Bueno

Esther

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had a beautiful night away. The room was very tastefully done and I felt like I was in another era. So much nicer than the boring modern rooms in other hotles. It was a relaxing stay in such a great location. Close to the centre of the city for exploring but then it was so nice to be able to take refuge back in the hotel. Aircon was lovely. Just take your parking ticket with you to get verified at the reception.
Se hospedó 1 noche en febrero de 2024
Respuesta de Stamford Plaza Brisbane el 3 mar. 2024
Dear Esther,Thank you for choosing to stay with us and for sharing your lovely feedback! We're delighted to hear that you enjoyed the vintage charm of your room and found it to be a refreshing change from modern accommodations. It's fantastic to know that you had a relaxing stay in our convenient location and that the air conditioning added to your comfort.We appreciate your tip about parking validation and hope to welcome you back for another memorable stay soon!Best Regards,Vivienne LiFront Office Manager

10/10 Excelente

Valentino

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Walkable, close to everything.
Se hospedó 2 noches en febrero de 2024
Respuesta de Stamford Plaza Brisbane el 3 mar. 2024
Dear Valentino,Thank you for your positive feedback! We're delighted to hear that our hotel's central location was convenient for you and allowed easy access to nearby attractions. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Best Regards,Vivienne Li Front Office Manager

6/10 Aceptable

chris

Viajó con su familia y niños pequeños
No le gustó: Estado de la propiedad e instalaciones
There was a constant leak in the toilet.
Se hospedó 1 noche en febrero de 2024
Respuesta de Stamford Plaza Brisbane el 18 feb. 2024
Dear Chris,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced regarding the constant leak in the toilet during your stay. Please rest assured that we take such issues seriously, and our maintenance team has been informed to address and rectify this issue promptly.We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Best regards,Jeremy Harding Hotel Manager

8/10 Bueno

Mike

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had a good view from the room of the river.
Se hospedó 1 noche en febrero de 2024
Respuesta de Stamford Plaza Brisbane el 18 feb. 2024
Dear Mike,Thank you for sharing your experience with us. We're pleased to hear that you enjoyed the view of the river from your room. Providing our guests with picturesque views is something we strive for, and we're glad to know that it added to your overall satisfaction during your stay.If there's anything else we can assist you with or if you plan to visit us again in the future, please feel free to reach out. We look forward to welcoming you back for another enjoyable stay.Best regards,Jeremy Harding Hotel Manager

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
No le gustó: Personal y atención
Se hospedó 2 noches en febrero de 2024
Respuesta de Stamford Plaza Brisbane el 19 feb. 2024
Dear Valued Guest,Thank you for taking the time to share your feedback with us. We are sorry to hear that your experience did not meet your expectations.Your comments are valuable to us, and we will use them to address any areas that need improvement. We apologize for any inconvenience you experienced during your stay and assure you that we will work diligently to make necessary improvements.If you would like to discuss your concerns further or if there is anything specific we can do to make it right, please feel free to contact us directly. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for a much-improved experience.Best regards,Jeremy Harding Hotel Manager

10/10 Excelente

Yuliya

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient and comfortable place to stay.
Se hospedó 2 noches en enero de 2024
Respuesta de Stamford Plaza Brisbane el 18 feb. 2024
Dear Yuliya,Thank you for your feedback. We're delighted to hear that you found our hotel to be convenient and comfortable during your stay. Providing a pleasant experience for our guests is our top priority, and we're glad to know that we met your expectations.If there's anything else we can do to enhance your future visits, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable stay.Best regards,Jeremy HardingHotel Manager

10/10 Excelente

Shane

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great views great service quick to bring housekeeping to remove stuck squashed strawberry from side lounge table. Breakfast was amazing, will come again
Se hospedó 1 noche en febrero de 2024
Respuesta de Stamford Plaza Brisbane el 18 feb. 2024
Dear Shane,Thank you for taking the time to share your feedback with us. We sincerely appreciate your kind words about the great views, excellent service, and the prompt response from our housekeeping team. It's always our priority to ensure our guests have a comfortable and enjoyable stay.We're thrilled to hear that you found the breakfast amazing. Our team works hard to provide a wide variety of delicious options to cater to all tastes.We're honored to have had the opportunity to host you, and we look forward to welcoming you back for another wonderful stay in the future.Warm regards,Jeremy Harding Hotel Manager

10/10 Excelente

Paul

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en febrero de 2024
Respuesta de Stamford Plaza Brisbane el 18 feb. 2024
Dear Paul,Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience during your stay with us. If you ever find yourself in Brisbane again, we would be honored to host you once more.Warm regards,Jeremy HardingHotel Manager

8/10 Bueno

Charlie

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great location.
Se hospedó 1 noche en febrero de 2024
Respuesta de Stamford Plaza Brisbane el 18 feb. 2024
Dear Charlie,Thank you for your feedback. We're delighted to hear that you enjoyed our hotel's location. We hope to welcome you back again soon for another pleasant stay.Best Regards,Jeremy Harding Hotel Manager

8/10 Bueno

Paul

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Paid for parking & couldn’t park In the car park. Adjustments should be made as a standard 2.2m 4wd should be able to fit. Shower door didn’t close properly Curtains do not block out all of the light. Nice hotel overall.
Se hospedó 1 noche en febrero de 2024
Respuesta de Stamford Plaza Brisbane el 18 feb. 2024
Dear Paul,Thank you for taking the time to share your feedback with us. We apologize for the inconvenience you experienced with parking and the issues with the shower door and curtains in your room. Your comments have been duly noted, and we will address these matters with our team to ensure improvements are made.We appreciate your overall positive impression of our hotel and hope to have the opportunity to welcome you back for a more seamless and enjoyable stay in the future.Best Regards,Jeremy Harding Hotel Manager

10/10 Excelente

Martha

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Was nice but dated. Good location if you wana access that end of town. I got parking, breakfast n room for under $345 a night, good value. We went for la Boca Restuarant and was great.
Se hospedó 1 noche en febrero de 2024
Respuesta de Stamford Plaza Brisbane el 18 feb. 2024
Dear Martha,Thank you for sharing your feedback with us. We're delighted to hear that you found value in our offerings, including parking, breakfast, and the room rate. It's fantastic to know that you enjoyed your experience at La Boca Restaurant.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best Regards,Jeremy Harding Hotel Manager