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Opiniones sobre Sofitel Brisbane Central

5 out of 5
Sofitel Brisbane Central
249 Turbot Street, Brisbane, QLD

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 560 de 1003 opiniones" "
Evaluación: 8 - Bueno. 283 de 1003 opiniones" "
Evaluación: 6 - Aceptable. 106 de 1003 opiniones" "
Evaluación: 4 - Mediocre. 40 de 1003 opiniones" "
Evaluación: 2 - Terrible. 14 de 1003 opiniones" "

9,2/10

Limpieza

9,2/10

Personal y atención

8,4/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Xerxes Dava

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
direct access to Central Station and great location for short walks to Eagle Street, Queens plaza, shops and Botanical Gardens
Se hospedó 3 noches en abril de 2024
Respuesta de Sofitel Brisbane Central el 30 abr. 2024
Bonjour,We really appreciate you taking the time to share this with us and hope that you are returning soon.If there is anything further that we can do, please feel free to let me know.All the best for a magnifique week ahead.Sincèrement,Georgia MeehanGuest Experience Team Leader

6/10 Aceptable

Ameet

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
The room we stayed in was run down, there was mouldy smell, bathroom was not cleaned properly even though we had wait nearly an hour to get the room. Pillows had stains on them. No ideal with a 7 month old baby. Well below expectations
Se hospedó 2 noches en abril de 2024
Respuesta de Sofitel Brisbane Central el 30 abr. 2024
Bonjour ,Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central.Receiving feedback, both positive and constructive enables us to elevate the areas of improvement. I thank you for sharing your feedback with me and will be sure to pass this on to the relevant departments.I do apologise that your stay could have been better and do hope that I am able to welcome you back in the near future.Sincèrement,Sincèrement,Georgia MeehanGuest Experience Team Leader

10/10 Excelente

Nicholas

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wonderful hotel in the Centre of Brisbane. Excellent customer service.
Se hospedó 2 noches en abril de 2024
Respuesta de Sofitel Brisbane Central el 30 abr. 2024
Bonjour,We really appreciate you taking the time to share this with us and hope that you are returning soon.If there is anything further that we can do, please feel free to let me know.All the best for a magnifique week ahead.Sincèrement,Georgia MeehanGuest Experience Team Leader

10/10 Excelente

Linda

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Rooms a little dated, but still nice. Comfy bed, complimentary water, nice facilities & convenient bedding above the Central Train Station. Pool & Spa area is nice, but only gets the morning sun, so no good for sun baking, but great area for kids being sun smart. Great spot, within walking distance to Southbank & other areas…
Se hospedó 5 noches en abril de 2024
Respuesta de Tom A el 4 may. 2024
Thank you for the review Linda!

6/10 Aceptable

Fernando De

Viajó con su familia
Le gustó: Limpieza, personal y atención
pretty avarage for the price.... the room looked dated...as in from the 90s
Se hospedó 2 noches en abril de 2024
Respuesta de Tom A el 4 may. 2024
Bonjour Fernando,Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central.Receiving feedback, both positive and constructive enables us to elevate the areas of improvement. I thank you for sharing your feedback with me and will be sure to pass this on to the relevant departments.I do apologise that your stay could have been better and do hope that I am able to welcome you back in the near future.Sincèrement,Thomas AnnandLuxury & Guest Experience ManagerSofitel Brisbane Central0468 566 719

8/10 Bueno

Shaun

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Very nice but rooms are dated bed was very comfortable
Se hospedó 1 noche en abril de 2024
Respuesta de Tom A el 4 may. 2024
Merci Shaun!

8/10 Bueno

HIROMI

Viajó con su pareja
Le gustó: Limpieza
駅の上なので、交通は便利です
Se hospedó 6 noches en marzo de 2024
Respuesta de Tom A el 4 may. 2024
レビューいただきありがとうございます。

10/10 Excelente

Adriano

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Reservation Agent el 2 mar. 2024
Bonjour Adriano,Thank you for the review. Hope to welcome you again in the future.

10/10 Excelente

Mike

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

ATSUKO

The room is spacious and comfortable. I found a tv controller and electric kettle did not work but they replaced it to another one immediately. The hotel is connected toCentral station so very convenient for my sightseeing trip. When I was lost, I just asked somebody the location of the station and was able to find the hotel easily.
Se hospedó 3 noches en febrero de 2024
Respuesta de Sofitel Brisbane Central el 14 feb. 2024
Bonsoir Atsuko,We very much appreciate your comments regarding your stay at the Sofitel Brisbane Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Rhianne CampbellGuest Experience Supervisor rhianne.campbell@sofitel.com

10/10 Excelente

Ivonne

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location. Walking distance to good eats. Not far from airport or international port. Quiet area. Safe
Se hospedó 1 noche en enero de 2024
Respuesta de Sofitel Brisbane Central el 14 feb. 2024
Bonsoir Ivonne,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rhianne CampbellGuest Experience Supervisor rhianne.campbell@sofitel.com

8/10 Bueno

Jeffery

Le gustó: Estado de la propiedad e instalaciones
Lady in the bar was very nice
Se hospedó 1 noche en enero de 2024
Respuesta de Sofitel Brisbane Central el 14 feb. 2024
Bonsoir Jeffery,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rhianne CampbellGuest Experience Supervisor rhianne.campbell@sofitel.com

8/10 Bueno

BRYAN

Se hospedó 1 noche en enero de 2024
Respuesta de Tom el 4 may. 2024
Merci Bryan!

10/10 Excelente

Koki

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was good.
Respuesta de Tom A el 25 ene. 2024
Merci Koki!

6/10 Aceptable

John

Se hospedó 1 noche en enero de 2024
Respuesta de Tom A el 25 ene. 2024
Merci John!

8/10 Bueno

GREG

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
ALL STAFF WE DEALT WITH WERE VEY PROFESSIONAL AND FRIENDLY
Se hospedó 1 noche en enero de 2024
Respuesta de Tom A el 25 ene. 2024
Merci Greg!

10/10 Excelente

HUICHIN

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024
Respuesta de Tom el 20 ene. 2024
Merci Huichin!

6/10 Aceptable

Carolina Santiago

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Servicios
Se hospedó 5 noches en enero de 2024
Respuesta de Tom A el 12 ene. 2024
Bonjour, Allow me to thank you for reviewing your most recent stay at Sofitel Brisbane Central. Receiving feedback, both positive and constructive enables us to elevate the areas of improvement. I thank you for sharing your feedback with me and will be sure to pass this on to the relevant departments. I do apologise that your stay could have been better and do hope that I am able to welcome you back in the near future. Sincèrement, Thomas Annand Luxury & Guest Experience ManagerSofitel Brisbane Central 0468 566 719

10/10 Excelente

RYOKO

Le gustó: Limpieza
Se hospedó 1 noche en enero de 2024
Respuesta de Tom A el 23 ene. 2024
Merci Ryoko!

10/10 Excelente

Gregory

Se hospedó 1 noche en diciembre de 2023
Respuesta de Tom A el 25 ene. 2024
Merci Gregory!

8/10 Bueno

Andrew

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had a wonderful stay over Christmas, it was a real treat, the restaurant is beautiful and the restaurant staff are so welcoming - nothing was a bother; we have four young children and they were so patient with them. The lobby was beautifully decorated, you could be in New York City, everything was beautiful. The only negative was that the receptionist was a bit cold, and be for the extras, they don’t miss you! You have to pay for parking onsite which I found a bit odd, over $300 for 2 cars for 3 full days. But other than that, it was wonderful!
Se hospedó 3 noches en diciembre de 2023
Respuesta de Tom A el 23 ene. 2024
Merci for the kind review Andrew! We do hope to welcome you back again soon.

10/10 Excelente

catherine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
One staff member Katelyn Barret went out of her way to make our trip extra special
Se hospedó 2 noches en diciembre de 2023
Respuesta de Tom A el 23 ene. 2024
Merci Catherine! I will be sure to pass on your positive feedback to Katelyn.

10/10 Excelente

Shane

Se hospedó 1 noche en diciembre de 2023
Respuesta de Tom A el 23 ene. 2024
Merci Shane!

10/10 Excelente

Vanessa

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Sofitel was conveniently located to the inner city shopping district, as well as Suncorp Stadium, which was ideal for us.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Tom A el 23 ene. 2024
Merci Vanessa!

10/10 Excelente

Praveen

Le gustó: Limpieza, personal y atención
Se hospedó 5 noches en diciembre de 2023

10/10 Excelente

Eric

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent quality inner city hotel
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Joel

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Great service. Beds were not very comfortable and air conditioning did not work. Expensive buffet breakfast. Not much surrounding the hotel.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Chris

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Sofitel definitely has the advantage of location, location, location - As it is situated directly above central station in the heart of the city. However, this venue is not only about it’s location - the staff that I met and the venues on site facilitates, were beyond par. The junior suite is a great choice.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sofitel Brisbane Central el 6 dic. 2023
Bonjour,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rhianne CampbellGuest Experience Supervisor rhianne.campbell@sofitel.com

8/10 Bueno

Brett

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice location and rooms. Staff were great
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Mathew

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good property
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Charles

Se hospedó 2 noches en noviembre de 2023
Respuesta de Sofitel Brisbane Central el 14 feb. 2024
Bonsoir Charles,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rhianne CampbellGuest Experience Supervisor rhianne.campbell@sofitel.com

10/10 Excelente

Christian

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
luxurious hotel with relaxing bathroom amenities nice sumptuous breakfast close to the Central Station, no need cab to get to the airport, which takes as long with higher price - bath and shower water default is too hot - the spa doesn't get back to my booking, only receives automated message which makes me miss the Opal Rasul
Se hospedó 3 noches en noviembre de 2023

6/10 Aceptable

KHANH-LINH

Le gustó: Estado de la propiedad e instalaciones
Se hospedó 5 noches en noviembre de 2023

8/10 Bueno

Dave

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean. Friendly staff. Good location.
Se hospedó 3 noches en octubre de 2023

8/10 Bueno

Craig

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
Great location. In the middle of the city over the busiest train station in the city and CBD. Don't really need a car. The rooms are a little tired and only double or a kind bed but thought it was a great location and a nice hotel
Se hospedó 4 noches en octubre de 2023

8/10 Bueno

Tomoko

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
駅近で非常に便利でした
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Debra

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fantastic stay. Beautiful clean hotel that was French inspired. Buffet breakfast was great. Close to shopping. Stay were suburb. So happy we will definitely go back
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Robert

Se hospedó 3 noches en octubre de 2023

6/10 Aceptable

Angie

Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Dorothy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Tom A el 28 oct. 2023
Merci Dorothy!

10/10 Excelente

giorgio g

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great and luxurious hotel, and a bargain, for the money. You can take the train from the airport Breakfast is glorious
Se hospedó 5 noches en octubre de 2023
Respuesta de Sofitel Brisbane Central el 22 oct. 2023
Bonjour,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Thomas AnnandLuxury & Guest Experience ManagerSofitel Brisbane Central0468 566 719

6/10 Aceptable

Tatsuro

Le gustó: Estado de la propiedad e instalaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Tom el 28 oct. 2023
Merci Tatsuro!

8/10 Bueno

Christopher

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great to check in early and staff were super
Se hospedó 1 noche en octubre de 2023
Respuesta de Tom A el 28 oct. 2023
Merci Christopher!

10/10 Excelente

Michelle

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very good location. Highly recommend getting the air train from the airport - goes straight to the hotel. Very convenient and fast. Great location, very central to the CBD. Metro supermarket literally across the road from the hotel. Can walk to the waterfront and catch a free ferry. Excellent customer service. Would definitely stay again.
Se hospedó 6 noches en octubre de 2023
Respuesta de Thomas Annand el 10 oct. 2023
Bonjour Michelle,We very much appreciate your comments regarding your stay at the Sofitel Brisbane Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Thomas AnnandLuxury & Guest Experience ManagerSofitel Brisbane Central0468 566 719

10/10 Excelente

Mark

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Really nice staff; everything was clean; great service.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Thomas Annand el 27 sept. 2023
Bonjour,We very much appreciate your comments regarding your stay at the Sofitel Brisbane Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Thomas AnnandLuxury & Guest Experience ManagerSofitel Brisbane Central0468 566 719

10/10 Excelente

Cal

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Reception extremely welcoming and assisted me with the building and surroundings. Excellent restaurant with friendly staff
Se hospedó 2 noches en septiembre de 2023
Respuesta de Thomas Annand el 27 sept. 2023
Bonjour,We very much appreciate your comments regarding your stay at the Sofitel Brisbane Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Thomas AnnandLuxury & Guest Experience ManagerSofitel Brisbane Central0468 566 719

10/10 Excelente

TOSHIHISA

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
部屋は広くて清潔でとても快適でした。帽子を被った玄関にいたおじさんがとても印象的。 今のご時世では難しいかもしれないですが、スリッパがあるともっと快適でした。
Se hospedó 1 noche en septiembre de 2023
Respuesta de Thomas Annand el 27 sept. 2023
Bonjour,We very much appreciate your comments regarding your stay at the Sofitel Brisbane Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Thomas AnnandLuxury & Guest Experience ManagerSofitel Brisbane Central0468 566 719

10/10 Excelente

Taku

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
安いし、駅直結だし言うことないです。
Se hospedó 1 noche en septiembre de 2023
Respuesta de Thomas Annand el 27 sept. 2023
Bonjour,We very much appreciate your comments regarding your stay at the Sofitel Brisbane Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Thomas AnnandLuxury & Guest Experience ManagerSofitel Brisbane Central0468 566 719

10/10 Excelente

Cathy

Se hospedó 3 noches en septiembre de 2023
Respuesta de Thomas Annand el 27 sept. 2023
Bonjour Cathy,We very much appreciate your comments regarding your stay at the Sofitel Brisbane Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Thomas AnnandLuxury & Guest Experience ManagerSofitel Brisbane Central0468 566 719

6/10 Aceptable

sherab

Se hospedó 2 noches en junio de 2023
Respuesta de Tom A el 28 oct. 2023
Merci Sherab!