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Opiniones sobre Royal On The Park

4.5 out of 5
Royal On The Park
152 Alice Street, Brisbane, QLD

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 700 de 1008 opiniones" "
Evaluación: 8 - Bueno. 232 de 1008 opiniones" "
Evaluación: 6 - Aceptable. 55 de 1008 opiniones" "
Evaluación: 4 - Mediocre. 14 de 1008 opiniones" "
Evaluación: 2 - Terrible. 7 de 1008 opiniones" "

9,4/10

Limpieza

9,4/10

Personal y atención

9,0/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

MARTHA

Le gustó: Personal y atención
Se hospedó 1 noche en enero de 2024
Respuesta de Assistant Manager el 9 ene. 2024
Hi Martha Thank you for choosing the Royal on the Park Hotel & Suites for your recent stay in Brisbane. We are pleased that you enjoyed your stay and we look forward to welcoming you back again soon.

10/10 Excelente

Juan D

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en julio de 2022
Respuesta de . el 15 jul. 2022
Hi Juan, We are pleased that you enjoyed your stay and we look forward to welcoming you back again soon.

8/10 Bueno

Sally

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place for short stopover. Right by the park and easy walking distance to the river/centre/south bank.
Se hospedó 2 noches en abril de 2024
Respuesta de Assistant Manager el 1 may. 2024
Thank you for choosing the Royal on the Park Hotel & Suites for your recent stay in Brisbane. We are pleased that you enjoyed your stay and we look forward to welcoming you back again soon.

10/10 Excelente

Alma

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The front office staff was excellent and very helpful. Room was large and beds super clean and comfortable. Toilets/bath were clean but old and most probably need an update. The cleaning staff did a great job. More than sufficient tea and coffee supplies. The location is great, opposite the gardens.
Se hospedó 3 noches en abril de 2024
Respuesta de Assistant Manager el 1 may. 2024
Hi AlmaThank you for your review. We are delighted to know that you enjoyed your time with us and we thank you for your feedback. We hope to see you again very soon.

8/10 Bueno

Philip

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Lovely hotel next to the park!
Se hospedó 4 noches en abril de 2024
Respuesta de Assistant Manager el 1 may. 2024
Hi PhillipThank you for choosing the Royal on the Park Hotel & Suites for your recent stay in Brisbane. We are pleased that you enjoyed your stay and we look forward to welcoming you back again soon.

10/10 Excelente

Alecia

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fantastic stay as always. The perfect place to stay for Riverstage. Thank you.
Se hospedó 1 noche en abril de 2024
Respuesta de Assistant Manager el 23 abr. 2024
Thank you for an amazing review. We are delighted to hear you had a great stay with us at Royal on the Park Hotel & Suites. We look forward to welcoming you back next time you are visiting Brisbane.

6/10 Aceptable

Raffi

Viajó con su familia
Le gustó: Limpieza, personal y atención
Pleasant stay for 2 nights with the family. Hotel has charm but the rooms feel dated. The pool area was nice and the breakfast was great. Loved being located next to the botanical gardens, which was a great place for a morning walk. Close enough to the shops and a nice walk through the gardens to get over to South Bank. Overall, a nice stay.
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Management el 22 abr. 2024
Thank you for your review. We hope that you did enjoy your time with us and we thank you for your feedback. We hope to see you again soon.

10/10 Excelente

Lesya

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Assistant Manager el 20 abr. 2024
Hi LesyaWe hope that your stay was most enjoyable and we look forward to seeing you again very soon.

10/10 Excelente

Yuxiang

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en abril de 2024
Respuesta de Assistant Manager el 20 abr. 2024
Hi YuxiangWe are pleased that you enjoyed your stay and we look forward to welcoming you back again soon.

10/10 Excelente

Morgan

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Assistant Manager el 13 abr. 2024
Hi MorganThank you for choosing the Royal on the Park Hotel & Suites for your recent stay in Brisbane. We are pleased that you enjoyed your stay and we look forward to welcoming you back again soon.

10/10 Excelente

Krishneel

Se hospedó 1 noche en abril de 2024
Respuesta de Assistant Manager el 1 may. 2024
Hi KrishneelWe are pleased that you enjoyed your stay and we look forward to welcoming you back again soon.

10/10 Excelente

susan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay. Across from the botanical gardens which was beautiful to walk thru and the river was right there too with nice pathways.
Se hospedó 2 noches en abril de 2024
Respuesta de Assistant Manager el 8 abr. 2024
Hi Susan Thank you for your review. We are delighted to know that you enjoyed your time with us and we thank you for your feedback. We hope to see you again very soon.

10/10 Excelente

Rachael

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was amazing only let down was the air con in the room it was either on blasting and freezing or nothing at all - so we were up and down all night switching it on and down.
Se hospedó 1 noche en abril de 2024
Respuesta de Assistant Manager el 8 abr. 2024
Hi RachaelThank you for your review. We hope that you did enjoy your time with us and we thank you for your feedback. We hope to see you again soon.

10/10 Excelente

Glory

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great location, had a beautiful view of the park from our room. Staff was accommodating and allowed us to check in pretty early.
Se hospedó 2 noches en marzo de 2024
Respuesta de Assistant Manager el 8 abr. 2024
Hi GloryThanks for providing such positive feedback regarding your recent stay. It’s pleasing to read that you enjoyed your stay here and I will be sure to share your comments with the team. We look forward to welcoming you back to the property soon.

10/10 Excelente

Jessica

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
An excellent hotel close to the city. It was clean, tidy and surprisingly exceeded my expectations. The pool and bar were great too!
Se hospedó 2 noches en abril de 2024
Respuesta de Assistant Manager el 5 abr. 2024
Hi JessicaThanks for providing such positive feedback regarding your recent stay. It’s pleasing to read that you enjoyed your stay here and I will be sure to share your comments with the team. We look forward to welcoming you back to the property soon.

8/10 Bueno

Peter

Viajó con su pareja
Great location
Se hospedó 3 noches en abril de 2024
Respuesta de Assistant Manager el 5 abr. 2024
Hi PeterWe are pleased that you enjoyed your stay and we look forward to welcoming you back again soon.

8/10 Bueno

Dana

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This was a great hotel for a short stay. Excellent location right beside the botanical gardens and short walk to great restaurants, shopping, pharmacies, etc. We arrived very early in the morning and they emailed us as soon as our room was ready, before official check in. The bed was very comfortable and the room was spacious. Would have been nice to have a microwave in the room.
Se hospedó 2 noches en abril de 2024
Respuesta de Assistant Manager el 5 abr. 2024
Hi DanaThank you for an amazing review. We are delighted to hear you had a great stay with us at Royal on the Park Hotel & Suites. We look forward to welcoming you back next time you are visiting Brisbane.

10/10 Excelente

Peter

Viajó con su pareja
Le gustó: Estado de la propiedad e instalaciones
Nice close to all facilities and staff very friendly
Se hospedó 2 noches en abril de 2024
Respuesta de Assistant Manager el 5 abr. 2024
Hi PeterThank you for your review. We are very pleased to hear that you enjoyed your time with us and our wonderful staff were able to make your stay most comfortable. We look forward to seeing you again

10/10 Excelente

Ronald

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean very good staff professional. Restaurant dining was outstanding. Directly across from beautiful botanical garden. Walking distance to the ferries and shopping and restaurants
Se hospedó 5 noches en marzo de 2024
Respuesta de Assistant Manager el 4 abr. 2024
Hi RonaldThanks for providing such positive feedback regarding your recent stay. It’s pleasing to read that you enjoyed your stay here and I will be sure to share your comments with the team. We look forward to welcoming you back to the property soon.

10/10 Excelente

Kiranbir

Se hospedó 1 noche en abril de 2024
Respuesta de Assistant Manager el 22 abr. 2024
Thank you for choosing the Royal on the Park Hotel & Suites for your recent stay in Brisbane. We are pleased that you enjoyed your stay and we look forward to welcoming you back again soon.

8/10 Bueno

Christine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Assistant Manager el 2 abr. 2024
Thank you for choosing the Royal on the Park Hotel & Suites for your recent stay in Brisbane. We are pleased that you enjoyed your stay and we look forward to welcoming you back again soon.

10/10 Excelente

Maraia

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Helpful staff. Clean
Se hospedó 5 noches en marzo de 2024
Respuesta de Assistant Manager el 1 abr. 2024
Hi MaraiaThank you for your wonderful review. We are delighted to hear that you enjoyed your stay with us. We will be sure to pass your praises on to our wonderful team and we look forward to welcoming you back to our hotel very soon.

10/10 Excelente

phengchan

Le gustó: Limpieza
Very good
Respuesta de Assistant Manager el 1 abr. 2024
HI PhengchanWe hope that your stay was most enjoyable and we look forward to seeing you again very soon.

10/10 Excelente

Hoi Hin

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff are kind and helpful. The place is neat and tidy, and a good view at night. Shopping, post office and train station are all within 10 minutes distance.
Se hospedó 4 noches en marzo de 2024
Respuesta de Assistant Manager el 1 abr. 2024
Hi Hoi HinThank you for your review. We are very pleased to hear that you enjoyed your time with us and our wonderful staff were able to make your stay most comfortable. We look forward to seeing you again

10/10 Excelente

catherine

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The bed was so comfy.! The food for breakfast was wonderful and dinner was just a curb Everyone I interacted with was very kind of special in their own way very smiling, very gracious very humble I thoroughly enjoyed my stay for three days
Se hospedó 3 noches en marzo de 2024
Respuesta de Assistant Manager el 1 abr. 2024
Hi CatherineThank you for an amazing review. We are delighted to hear you had a great stay with us at Royal on the Park Hotel & Suites. We look forward to welcoming you back next time you are visiting Brisbane.

10/10 Excelente

Florian

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Your are the best
Se hospedó 3 noches en marzo de 2024
Respuesta de Assistant Manager el 1 abr. 2024
Hi FlorianThank you for your wonderful review. We are delighted to hear that you enjoyed your stay with us. We will be sure to pass your praises on to our wonderful team and we look forward to welcoming you back to our hotel very soon.

10/10 Excelente

Christine, BAKERSFIELD

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios
They need to fix their elevators to stay open longer or safe reopen it smashed our hands more than once . You had to run in and out. Otherwise clean and friendly,
Se hospedó 5 noches en marzo de 2024
Respuesta de Assistant Manager el 1 abr. 2024
Hi ChristineThank you for your review. We hope you enjoyed your time with us and we thank you for your feedback. We hope to see you again very soon.

6/10 Aceptable

Stefannie, Ottawa

Viajó con su familia y niños pequeños
Nice hotel, but a bit tired. Rooms seemed cleaned but in reality very dusty and things left behind by other guests were found. Check in was 1pm but room wasn’t ready until 1:45pm although front staff knew we had arrived since 10am. Baby cot was old and the sheet provided was not adequate.
Se hospedó 2 noches en marzo de 2024
Respuesta de Assistant Manager el 31 mar. 2024
Hi StefannieThank you for your review and feedback. At Royal on the Park the guest experience is of the utmost importance to us and we greatly appreciate your honesty. I have shared your comments with the team for review and improvement. We hope to see you again very soon.

10/10 Excelente

Richard

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice old fashioned hotel
Se hospedó 4 noches en marzo de 2024
Respuesta de Assistant Manager el 27 mar. 2024
Hi RichardThank you for choosing the Royal on the Park Hotel & Suites for your recent stay in Brisbane. We are pleased that you enjoyed your stay and we look forward to welcoming you back again soon.

10/10 Excelente

Michelle, North Vancouver

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great hotel with soavooos rooms. Very accessible to the river walk and botanical gardens. Nice little bar. Very helpful and friendly staff.
Se hospedó 1 noche en marzo de 2024
Respuesta de Assistant Manager el 27 mar. 2024
Thank you for an amazing review. We are delighted to hear you had a great stay with us at Royal on the Park Hotel & Suites. We look forward to welcoming you back next time you are visiting Brisbane.

10/10 Excelente

Benjamin

Se hospedó 1 noche en marzo de 2024
Respuesta de Assistant Manager el 15 abr. 2024
Thank you for choosing the Royal on the Park Hotel & Suites for your recent stay in Brisbane. We are pleased that you enjoyed your stay and we look forward to welcoming you back again soon.

10/10 Excelente

Tamara

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice lace very close to downtown restaurants and walking the gardens and river. Really friendly staff!
Se hospedó 1 noche en marzo de 2024
Respuesta de Assistant Manager el 25 mar. 2024
Hi TamaraThanks for providing such positive feedback regarding your recent stay. It’s pleasing to read that you enjoyed your stay here and I will be sure to share your comments with the team. We look forward to welcoming you back to the property soon.

10/10 Excelente

Gregory, Sydney

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Just stay here and enjoy everything.
Se hospedó 4 noches en marzo de 2024
Respuesta de Assistant Manager el 25 mar. 2024
Hi GregoryThank you for an amazing review. We are delighted to hear you had a great stay with us at Royal on the Park Hotel & Suites. We look forward to welcoming you back next time you are visiting Brisbane.

10/10 Excelente

Jolene

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location for access to city. Comfy beds, lovely pool
Se hospedó 1 noche en marzo de 2024
Respuesta de Assistant Manager el 25 mar. 2024
Hi JoleneThank you for your review. We are delighted to know that you enjoyed your time with us and we thank you for your feedback. We hope to see you again very soon.

10/10 Excelente

Erin

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful hotel, excellent staff who went above and beyond when my daughter was coming off a red eye flight the staff managed a quick turnaround on her room so that she was able to get some much needed sleep. The hotel is in a perfect location in the city with the botanic garden across the street and the river walk within easy walking distance as well as the city hall and shopping.
Se hospedó 2 noches en marzo de 2024
Respuesta de Assistant Manager el 25 mar. 2024
Hi ErinThank you for your review. We are very pleased to hear that you enjoyed your time with us and our wonderful staff were able to make your stay most comfortable. We look forward to seeing you again

8/10 Bueno

Lance

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
i
Se hospedó 2 noches en marzo de 2024
Respuesta de Assistant Manager el 24 mar. 2024
Hi LanceWe are pleased that you enjoyed your stay and we look forward to welcoming you back again soon.

8/10 Bueno

Michael

Se hospedó 2 noches en marzo de 2024
Respuesta de Assistant Manager el 11 abr. 2024
Hi Michael Thank you for choosing the Royal on the Park Hotel & Suites for your recent stay in Brisbane. We are pleased that you enjoyed your stay and we look forward to welcoming you back again soon.

10/10 Excelente

Clare

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2024
Respuesta de Hotel Management el 23 mar. 2024
Hi Clare,We hope that your stay was most enjoyable and we look forward to seeing you again very soon.

8/10 Bueno

Sara

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent location. Friendly staff
Se hospedó 4 noches en marzo de 2024
Respuesta de Assistant Manager el 21 mar. 2024
Hi Sara Thank you for your review. We are happy to hear that you enjoyed your time with us and we will pass your praises on to our wonderful team. We look forward to seeing you again soon.

10/10 Excelente

Beatriz

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our stay included a free drink every day. The computerized toilet in the room was a fun feature.
Se hospedó 6 noches en marzo de 2024
Respuesta de Assistant Manager el 19 mar. 2024
Thank you for choosing the Royal on the Park Hotel & Suites for your recent stay in Brisbane. We are pleased that you enjoyed your stay and we look forward to welcoming you back again soon.

10/10 Excelente

Richard

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Highly recommend! Have stayed there twice now. Clean and quiet. Good location to tour around Brisbane. Helpful staff. And love the cozy lobby bar!
Se hospedó 2 noches en marzo de 2024
Respuesta de Assistant Manager el 18 mar. 2024
Dear Richard, Thank you for your wonderful review! We are so glad you have enjoyed your stays, and look forward to seeing you again.

8/10 Bueno

YUTAKA

Se hospedó 2 noches en marzo de 2024
Respuesta de Assistant Manager el 2 abr. 2024
Thank you for choosing the Royal on the Park Hotel & Suites for your recent stay in Brisbane. We are pleased that you enjoyed your stay and we look forward to welcoming you back again soon.

10/10 Excelente

Daniel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Assistant Manager el 12 mar. 2024
Hi Daniel, Thank you for an amazing review. We are delighted to hear you had a great stay with us at Royal on the Park Hotel & Suites. We look forward to welcoming you back next time you are visiting Brisbane.

8/10 Bueno

Michael

Le gustó: Limpieza, personal y atención
Se hospedó 3 noches en marzo de 2024
Respuesta de Assistant Manager el 29 mar. 2024
Thank you for choosing the Royal on the Park Hotel & Suites for your recent stay in Brisbane. We are pleased that you enjoyed your stay and we look forward to welcoming you back again soon.

8/10 Bueno

Deborah

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved this hotel and would stay here again in a heartbeat! Right across a quiet street from the park - walkable to downtown and lots of great restaurants nearby. Pool was a treat at the end of a long day sightseeing.
Se hospedó 3 noches en marzo de 2024
Respuesta de Assistant Manager el 4 mar. 2024
Hi Deborah, It is a great to hear you had an enjoyable stay and that you found our service to be amazing. We hope to welcome you to the hotel again soon.

8/10 Bueno

Ewa

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful location, close to many places of interests, close to the river, right oposit botanical garden. Nice swimming pool however sun beds could do with cushions. Staff welcome you by the door and always happy to help you. Hotel was equal to some of the 5 stars hotels if not better. Highly recommended.
Se hospedó 5 noches en febrero de 2024
Respuesta de Assistant Manager el 3 mar. 2024
Hi Ewa,Thank you for your review. We are very pleased to hear that you enjoyed your time with us and our wonderful staff were able to make your stay most comfortable. We look forward to seeing you again

8/10 Bueno

Leesa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Close to everything, botanic gardens beautiful and right opposite hotel, only short walk to river and Queen Street, top spot !
Se hospedó 2 noches en marzo de 2024
Respuesta de Assistant Manager el 3 mar. 2024
Thank you for choosing the Royal on the Park Hotel & Suites for your recent stay in Brisbane. We are pleased that you enjoyed your stay and we look forward to welcoming you back again soon.

2/10 Terrible

Debbie

No le gustó: Limpieza, estado de la propiedad e instalaciones
Upset room was smelling of sewage fumes . No sleep and bad headaches from fumes. Needed to be refunded for stay but was not done when requested this. Expedia need to look into this and refund .
Se hospedó 2 noches en febrero de 2024
Respuesta de Assistant Manager el 3 mar. 2024
Dear Debbie, Thank you for reaching out to us and providing your feedback. During your stay, we were in contact with you regarding the issue with your room, and organised a room move for you. All meals charges were waivered during your stay for the inconvenience. If you wish to discuss further, please get in contact with us directly.

8/10 Bueno

Joy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location next to the botanic gardens and walkable to the centre. Comfy beds. Bathroom was beautiful but quite small. It was a good stay, I’d stay again if the price was reasonable. It’s fine but not special.
Se hospedó 2 noches en febrero de 2024
Respuesta de Assistant Manager el 29 feb. 2024
Hi Joy, Thank you for your review. We hope you enjoyed your time with us and we thank you for your feedback. We hope to see you again very soon.

10/10 Excelente

Richard

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean. Lots of friendly staff to assist. Bar and restaurant on site with great food/beverage selection. Nice location across from the park.
Se hospedó 2 noches en febrero de 2024
Respuesta de Assistant Manager el 28 feb. 2024
Thank you for your review Richard. We look forward to seeing you again.