Dear Mariel, Thank you for taking the time in providing feedback and a 5 star review following your recent stay at Oaks Felix. It's a pleasure to read that your entire stay with us was very enjoyable from your views from your apartment to our great location near the Botanic Gardens and amazing restaurants on Eagle Street Pier. We do hope we have another opportunity to welcome you back to Oaks Felix in the near future. Kind regards, Front Office Supervisor

Dear Carl,Thank you for providing valuable feedback on your recent stay with us.I sincerely regret that we were unable to meet our high standards during your time at Oaks Brisbane on Felix Suites. Your comments have been shared with our team, and we are taking immediate action to address the issues you experienced to ensure they are corrected moving forward.Our commitment to providing memorable experiences with exceptional service remains unwavering, and we genuinely hope to have the opportunity to welcome you back in the near future. It would be our pleasure to improve upon your previous experience and ensure your next stay exceeds your expectations.Thank you once again for choosing to stay with us and for taking the time to share your feedback. Your input is invaluable as we continuously strive to enhance the quality of our services.Best regards,

Dear LorraineThank you for taking the time to complete our Guest Satisfaction Survey.Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Hotel Manager

Dear Stephen,Thank you for taking the time to complete our Guest Satisfaction Survey.Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Hotel Manager

Dear Stephen,Thank you for taking the time to complete our Guest Satisfaction Survey.Please accept my apologies that you left our hotel feeling disappointed. Rest assured we have investigated your feedback concerning shower and curtains have been addressed and are taking necessary action to ensure our typically high standards are retained. Since learning of your experience, we have done the necessary maintenance.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Hotel Manager

Dear Tanya,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate yo feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Hotel Manager

Thank you for your feedback.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for your patience during our lift modernisation upgrades and thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

Thank you for your feedback.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

Thank you for your feedback.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

Thank you for your feedback.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best Regards,Oaks Brisbane on Felix Suites

Thank you for your feedback.Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Oaks Brisbane on Felix Suites

We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about your great experience and appreciative comments.

Please accept our sincere apologies that we did not meet our high standards during your recent stay. Rest assured that your comments have been shared with the Front Office team and action has been taken to ensure these issues are corrected moving forward.

Thank you for your valuable feedback. The team and I are very much looking forward to welcoming your return to Oaks Brisbane on Felix Suites in the near future for another memorable experience.

Thank you for your valuable feedback. The team and I are very much looking forward to welcoming your return to Oaks Brisbane on Felix Suites in the near future for another memorable experience.

The Oaks Brisbane on Felix Suites team are dedicated to providing the highest level of customer service and guest satisfaction. It is unfortunate to hear that you feel we failed to deliver an experience that reflects this, and we do apologise the same.

Thank you for your review, we appreciate your kind rating.

Thank you for your valuable feedback. We really appreciate your positive comments and the team and I are very much looking forward to welcoming your return to Oaks Brisbane on Felix Suites in the near future for another memorable experience.

We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. The team and I are very much looking forward to welcoming your return to Oaks Brisbane on Felix Suites in the near future for another memorable experience.

We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about your great experience and appreciative comments.

We were delighted that you enjoyed your stay with us and that you were particularly pleased by the location of our building. Thank you once again for your valuable feedback.

The Oaks Brisbane on Felix Suites team are dedicated to providing the highest level of customer service and guest satisfaction. It is unfortunate to hear that you feel we failed to deliver an experience that reflects this, and we do apologise the same.

Thank you for your feedback.

Thank you for your feedback.