Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 465 de 950 opiniones" "
Evaluación: 8 - Bueno. 363 de 950 opiniones" "
Evaluación: 6 - Aceptable. 83 de 950 opiniones" "
Evaluación: 4 - Mediocre. 30 de 950 opiniones" "
Evaluación: 2 - Terrible. 9 de 950 opiniones" "

8,6/10

Limpieza

8,6/10

Personal y atención

8,4/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

7,6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Raul

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en noviembre de 2018
Respuesta de Oaks Lexicon el 5 ene. 2019
Dear Raul, Thanks for your review and we are so happy to see you had such a great stay. We hope to see you again soon. Kind regards

6/10 Aceptable

Oriol

Le gustó: Estado de la propiedad e instalaciones
encañado
El apartament, la ubicacion y todo estava muy bien, lo unico que nos pare io muy mal es que pagamos un toral para 5 noches y para tres adultos, y no se por que motivo nos dieron la tercera cama solo oara tres dias con la excusabde que el precio era una promocion. Ni la chica de la recepcion esta segura de lo que estava diciendo.

2/10 Terrible

Jee Hae

Viajó por negocios
No le gustó: Estado de la propiedad e instalaciones
The shower only had boiling hot water and icy cold water. I couldn't get any temperature that I could use for a shower.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Rajeev

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Near to the city centre. Safe and quiet
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Kerri

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Comfy bed, walking distance to shops and restaurants, secure parking - for an additional cost. There were some maintenance issues that need to be rectified.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

kim

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Had a wonderful stay. Balcony chairs could be replaced wicker broken in the seats. Morning staff lovely and helpful. Would stay again.
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Man Fu

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The suit is very big, very clean and well-equipped. Transportation and shopping are very convenient. But the bathroom is relatively small and has no bathtub. The whole suit is very big but there is no bathtub, which seems very contradictory.
Se hospedó 17 noches en octubre de 2023

10/10 Excelente

John

Le gustó: Limpieza, estado de la propiedad e instalaciones
It was in a good location and the staff were friendly
Se hospedó 16 noches en septiembre de 2023
Respuesta de Gyan Pillay - Hotel Manager el 19 oct. 2023
Dear John Thank you for your survey response via Expedia, which is greatly appreciated. I will share your comments about our staff and look forward to welcoming you back to Oaks Lexicon Suites in the near future.

6/10 Aceptable

Kim

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Oaks Brisbane Lexicon Suites el 23 sept. 2023
Dear Kim,Thank you for your 3/5-star review. In order to continually provide our guests with outstanding service, we would love to know more about your experience and any shortcomings you may have experienced. Once again, thank you for taking the time to provide us with a review, and we hope to welcome you again in the future. Warm Regards,Oaks Brisbane Lexicon Suites

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Hotel in CBD with free after hours street parking
The best thing about this hotel is that there are 4 car park lots for visitors who get to park for free (in CBD!) for up to 4 hours. From 5pm onwards, there are many private car parks around which charge AUD$5 for overnight parking for 12 hours. If you time your schedule, you will not have to pay for the AUD$39 per night parking! The hotel is basic, and the corridors were rather narrow, but the two room apartment I stayed in was spacious, and had a lovely view of the city. Beds were firm, and the kitchenette was well equipped. The hotel is a short walk away from eating areas.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Rohan

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
GREAT LOCATION ROOMS A BIT PLAIN AND BORING BUT BEAUTIFUL VIEWS AND DID THE JOB
Se hospedó 1 noche en junio de 2023
Respuesta de Gurinder el 8 jul. 2023
Dear Rohan, thank you for taking the time to share your recent experience through Expedia. We appreciate your feedback and are delighted to learn that you enjoyed your stay, and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, The Oaks Team

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 7 noches en junio de 2023
Respuesta de Oaks Brisbane Lexicon Suites el 3 jul. 2023
Hi there!Thank you for choosing to stay at our hotel and for taking the time to share your feedback with us. We appreciate your honest rating of 8/10 stars.At our hotel, we strive to provide a comfortable and enjoyable experience for all our guests, and we regret that we may have fallen short of your expectations during your stay.Your feedback is valuable to us as it helps us identify areas for improvement. We would greatly appreciate it if you could provide us with more specific details about your stay, such as the aspects that you found satisfactory and the areas where you believe we could enhance our services.Thank you for choosing our hotel, and we look forward to serving you better in the future.Warm regards,Oaks Brisbane Lexicon Suites

10/10 Excelente

Russell

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Pool was not heated
Se hospedó 3 noches en junio de 2023
Respuesta de Oaks Brisbane Lexicon Suites el 3 jul. 2023
Dear Russell,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for any inconveniences or shortcomings you experienced during your time with us, however we thank you for your five-star review! As a team committed to providing exceptional service, we take your concerns seriously and appreciate the opportunity to address them.We hope to welcome you again in the future. Warm Regards,Oaks Brisbane Lexicon Suites

8/10 Bueno

Jeff

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great location. Well appointed appartment. Bathroom wall had dirt marks and blood but otherwise clean
Se hospedó 2 noches en junio de 2023
Respuesta de Gurinder el 17 jun. 2023
Dear Jeff, Thank you for taking the time to share your recent experience through Expedia. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Your issues with the pillows has been passed onto housekeeping. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, The Oaks Team

10/10 Excelente

Slava

Se hospedó 2 noches en abril de 2023
Respuesta de Oaks Brisbane Lexicon Suites el 20 may. 2023
Dear Slava,Thank you for your five-star review!We were absolutely thrilled to see your kind and generous review of our hotel! Thank you so much for taking the time to share your experience and award us with a fantastic five-star rating. It is reviews like yours that make our team's hard work and dedication truly worthwhile.We look forward to welcoming you in the future!Warm Regards,Oaks Brisbane Lexicon Suites

6/10 Aceptable

Julie

Se hospedó 8 noches en marzo de 2023
Respuesta de Oaks Brisbane Lexicon Suites el 21 may. 2023
Dear Julie,Thank you for choosing to stay at our hotel and for taking the time to share your feedback with us. We appreciate your honest rating of 3/5 stars.At our hotel, we strive to provide a comfortable and enjoyable experience for all our guests, and we regret that we may have fallen short of your expectations during your stay.Your feedback is valuable to us as it helps us identify areas for improvement. We would greatly appreciate it if you could provide us with more specific details about your stay, such as the aspects that you found satisfactory and the areas where you believe we could enhance our services.Thank you for choosing our hotel, and we look forward to serving you better in the future.Warm regards,Oaks Brisbane Lexicon Suites

10/10 Excelente

Jessie

Viajó con su familia
Le gustó: Limpieza, servicios
Easy check in, nice big spacious room. Good price, staff were helpful. Will go back.
Se hospedó 1 noche en marzo de 2023
Respuesta de Oaks Brisbane Lexicon Suites el 20 may. 2023
Hi Jessie,We are delighted to hear that your stay with us was nothing short of exceptional. Providing our guests with outstanding service and creating a memorable experience is our top priority, and we are thrilled to learn that we succeeded in doing so during your visit.We look forward to welcoming you in the future!Warm Regards,Oaks Gold Coast Hotel

10/10 Excelente

WING YEE

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
We stayed for 11 nights. Good location. Quiet and good security. The balcony is great and the open kitchen was equipped with all necessary utensils. My family enjoy the stay. Surely we shall return.
Se hospedó 11 noches en febrero de 2023
Respuesta de Jay el 25 feb. 2023
Dear Wing Yee,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Jay NguyenFront Office ManagerOaks Brisbane Lexicon Suites

8/10 Bueno

Carleton

Viajó con su familia
Needs a bit of maintenence (eg scuffed doors) and couldn't completely block out noise/light from outside at night. But good location and size. Fine for a night or two.
Se hospedó 1 noche en febrero de 2023
Respuesta de Jay el 21 feb. 2023
Dear Carleton,Thank you for taking the time to complete our Guest Satisfaction Survey.Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Jay NguyenFront Office ManagerOaks Brisbane Lexicon Suites

8/10 Bueno

Elizabeth

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en enero de 2023
Respuesta de Jay el 4 feb. 2023
Dear Elizabeth,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Jay NguyenFront Office ManagerOaks Brisbane Lexicon Suites

10/10 Excelente

Norman, Mullan

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, servicios
Great location and fair price
Respuesta de Jay el 21 ene. 2023
Dear Norman,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Jay NguyenFront Office ManagerOaks Brisbane Lexicon Suites

10/10 Excelente

Garon, Holladay

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
New favorite place to stay. Great value!
Respuesta de Jay el 21 ene. 2023
Dear Garon,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Jay NguyenFront Office ManagerOaks Brisbane Lexicon Suites

10/10 Excelente

Sandra

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Loved the location, friendly staff. clean rooms
Respuesta de Jay el 12 ene. 2023
Dear Sandra,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Jay NguyenFront Office ManagerOaks Brisbane Lexicon Suites

8/10 Bueno

Sandra

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Comfortable and quiet property central to everything you need. Walking distance to gardens and city shopping. Very neat and well kept
Respuesta de Jay el 12 ene. 2023
Dear Sandra,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Jay NguyenFront Office ManagerOaks Brisbane Lexicon Suites

8/10 Bueno

Stuart

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great staff. Getting a little dated. Great location, close to Central Station, Riverside, Shopping
Respuesta de Amit Anand el 8 dic. 2022
Dear Stuart, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Amit Anand

10/10 Excelente

Elizabeth

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 8 noches en noviembre de 2022
Respuesta de Amit Anand el 8 dic. 2022
Dear Elizabeth, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Amit Anand

10/10 Excelente

Lauren

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great value. Room was perfect. 2 bathrooms with balconies off each bedroom. Parking was easy, pool was heated and the view was brilliant!
Se hospedó 2 noches en noviembre de 2022
Respuesta de Jay el 17 nov. 2022
Dear Lauren,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Jay NguyenFront Office ManagerOaks Brisbane Lexicon Suites

10/10 Excelente

Tracy

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Would definitely return
The accommodation was very good. The staff were friendly and accommodating. I would definitely consider staying here again. The apartment was comfortable, clean and equipped with all necessities, including a functional kitchen and appliances, to ensure a pleasant stay.
Se hospedó 1 noche en noviembre de 2022
Respuesta de Jay el 12 nov. 2022
Dear Tracy,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Jay NguyenFront Office ManagerOaks Brisbane Lexicon Suites

6/10 Aceptable

Jennifer

Viajó con su pareja
No le gustó: Limpieza, estado de la propiedad e instalaciones
First impression, these apartments are tired and need updating. When we walked in the first thing we noticed was the smell, it smelled damp and musty. Staff are obviously aware because the balcony doors were wide open to let the air in. The kitchen was well appointed although we discovered that the oven didn't work on our last night. The carpet in the main area needs replacing, its wrinkled and worn. The shower was mouldy and stained - needs a good scrub! The bathroom cleanliness was passable. The staff are lovely and helpful, particularly Ayumi at front reception. The location is good, walking distance to restaurants, shops and Central Station. The pool and spa are very clean and well maintained.
Se hospedó 5 noches en octubre de 2022
Respuesta de Jay el 25 oct. 2022
Dear Jennifer,Thank you for taking the time to complete our Guest Satisfaction Survey.Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. Thank you for your kind praise of our team members, including Ayumi, whom you mentioned. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Jay NguyenFront Office ManagerOaks Brisbane Lexicon Suites

10/10 Excelente

Paul

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Good clean property, in a great location... Thanks!
Se hospedó 1 noche en octubre de 2022
Respuesta de Jay el 26 oct. 2022
Dear Paul,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Jay NguyenFront Office ManagerOaks Brisbane Lexicon Suites

10/10 Excelente

Rebecca

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great place to stay, walk to Central Station and the city. Great value for money.
Se hospedó 2 noches en septiembre de 2022

2/10 Terrible

Theo

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Unsafe, Hotel employees entering our room in the middle of the night while we where asleep and not identifying them selfs.
Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

Chantelle

Se hospedó 2 noches en agosto de 2022

10/10 Excelente

Chris

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great views, plenty of space, clean. Loved it
Se hospedó 1 noche en agosto de 2022
Respuesta de Oaks Brisbane Lexicon Suites el 15 ago. 2022
Dear Chris, Thank you for taking the time to review your stay with us. We are pleased to hear you enjoyed your stay with us! Thank you for your comments about our comfortable apartments & Great view. We look forward to welcoming you back again soon. Kind regards, Oaks Brisbane Lexicon Suites

10/10 Excelente

Dawn

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
We will be back
Awesome apartment very modern and clean.
Se hospedó 2 noches en agosto de 2022
Respuesta de Oaks Brisbane Lexicon Suites el 15 ago. 2022
Dear Dawn, Thank you for taking the time to review your stay with us. We are pleased to hear you enjoyed your stay with us! Thank you for your comments about our comfortable apartments. We look forward to welcoming you back again soon. Kind regards, Oaks Brisbane Lexicon Suites

4/10 Mediocre

Keith

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Servicios
No on site parking available. Had a call from the property the day before and it would have been useful for them to enquire if I wanted parking before turning up and finding out it was full. The fall back? A 10 minute walk uphill at a cost of $95 for the day. That's why we are scoring "Disappointed".
Se hospedó 1 noche en junio de 2022
Respuesta de Oaks Brisbane Lexicon Suites el 27 jun. 2022
Dear Keith, Thank you for your review and please accept my apologies that your overall experience did not living up to your expectations. As we have limited space available in terms of car parking and as advertised on the website, we reserve car parking for all our guests on priority or first come first serve basis. We do understand that public parking prices are above everyone expectations due to current demand in Brisbane CBD and I am sorry about your experience with it. Kind Regards, Oaks Brisbane Lexicon Suites

10/10 Excelente

Donld

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great property to stay in, very convenient, clean great value. For money spent
Se hospedó 3 noches en junio de 2022
Respuesta de Oaks Brisbane Lexicon Suites el 27 jun. 2022
Dear Donld, Thank you for taking the time to review your stay with us. We are pleased to hear you enjoyed your stay with us! Thank you for your comments about our comfortable apartments & great location. We look forward to welcoming you back again soon. Kind regards, Oaks Brisbane Lexicon Suites

8/10 Bueno

Neville

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Good size rooms, great balcony and in an excellent location
Se hospedó 1 noche en junio de 2022
Respuesta de Oaks Brisbane Lexicon Suites el 27 jun. 2022
Dear Neville, Thank you for your review. Thank you for your comments about our convenient location within the Brisbane CBD. We look forward to welcoming you back for another memorable experience. Kind regards, Oaks Brisbane Lexicon Suites

10/10 Excelente

Andre

Se hospedó 4 noches en abril de 2022
Respuesta de Oaks Brisbane Lexicon Suites el 19 may. 2022
Dear Andre, Thank you for your 10/10 review of your recent stay. We are glad to hear you enjoyed your stay with us. We look forward to welcoming you back again soon for another memorable experience. Kind regards, Oaks Brisbane Lexicon Suites

8/10 Bueno

Wendy

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2022

8/10 Bueno

Alison

Se hospedó 1 noche en febrero de 2022

10/10 Excelente

Graham George

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great location, ticked all our boxes, very comfortable
Se hospedó 3 noches en febrero de 2022
Respuesta de Oaks Brisbane Lexicon Suites el 26 feb. 2022
Dear Graham, Thank you for your review of your recent stay. We are extremely pleased to hear you enjoyed your stay with us. Thank you for your comments about our great location & comfortable apartments. We look forward to welcoming back again soon. Kind regards, Oaks Brisbane Lexicon Suites

8/10 Bueno

Kylie

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
It was clean and spacious and in a fantastic position. We had 3 people stay and we had so much room.
Se hospedó 1 noche en febrero de 2022
Respuesta de Oaks Brisbane Lexicon Suites el 14 feb. 2022
Dear Kylie, Thank you for your review of your recent stay. We are pleased to hear you enjoyed your stay with us. Thank you for your comments about our clean & spacious apartments located within the Brisbaen CBD. We look forward to welcoming back again soon. Kind regards, Oaks Brisbane Lexicon Suites

8/10 Bueno

Kristijan

Le gustó: Limpieza, comodidad de la habitación
A good experience
I had a good experience, nice and clean apartment decently priced. Oversized balcony, great view, bright all throughout. They even allowed me to check in early which I greatly appreciate. The one thing that annoyed me is that there were two single beds stuck together and they weren’t connected properly, there’s no way one can sleep in the middle of the bed as you will constantly feel the gap between the two beds.
Se hospedó 2 noches en enero de 2022
Respuesta de Oaks Brisbane Lexicon Suites el 31 ene. 2022
Dear Kristijan, Thank you for your review of your recent stay. We are pleased to hear you enjoyed your stay with us. Thank you for your comments about our clean apartments, value for money & great views. We apologise for any inconveniences in relation to the bedding & this has been passed onto our housekeeping management for rectification. We look forward to welcoming back again soon. Kind regards, Oaks Brisbane Lexicon Suites

8/10 Bueno

YUKI, Nikenbah

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Good location and clean accommodation.
Se hospedó 2 noches en enero de 2022
Respuesta de Oaks Brisbane Lexicon Suites el 27 ene. 2022
Dear Yuki, Thank you for your review of your recent stay. We are pleased to hear you enjoyed your stay with us. Thank you for your comments about our clean apartments & great location in close proximity to the Brisbane CBD, Central Station & nearby restaurants. We look forward to welcoming back again soon. Kind regards, Oaks Brisbane Lexicon Suites

10/10 Excelente

Norm

Le gustó: Limpieza, comodidad de la habitación
MOSTLY FANTASTIC
Very enjoyable, great views, excellent service. The only down-side was :: the shower pipe had a huge hole in it, so a good shower was impossible
Se hospedó 1 noche en enero de 2022
Respuesta de Oaks Brisbane Lexicon Suites el 28 ene. 2022
Dear Norm, Thank you for your review of your recent stay. We are glad to hear you enjoyed your stay with us. Thank you for your comments about our great views & excellent service. We apologise for any inconvenieces caused relating to the shower. Your feedback is especially important to us & this has been passed onto our maintenance management for rectification of the issue. We hope to welcome you back again soon for a more memorable experience. Kind regards, Oaks Brisbane Lexicon Suites

8/10 Bueno

Cliente verificado

Viajó en grupo
Le gustó: Comodidad de la habitación
Friends travelling
Room was spacious and well set up for 2 couples. Cleanliness was a problem, food scraps in the dishwasher, cleaning cloth left in washing machine and also in clothes dryer. A jet on the stove also needed attending to. Location was very good, easy walking distance to city, train and restaurants
Se hospedó 6 noches en enero de 2022
Respuesta de Oaks Brisbane Lexicon Suites el 17 ene. 2022
Thank you for your review of your recent stay. We regret to hear your stay was not the most reputable one. Thank you for your comments about our spacious apartments & great location in close proximity to the Brisbane CBD, Central Station & nearby restaurants. We apologise for any inconvenieces caused relating to the cleanliness of the apartment. Your feedback is especially important to us & this has been passed onto our housekeeping management for rectification of the issue. We hope to welcome you back again soon for a more memorable experience. Kind regards, Oaks Brisbane Lexicon Suites

10/10 Excelente

Bryce

Se hospedó 1 noche en diciembre de 2021

10/10 Excelente

Diane

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Excellent stay.
The location and facilities were perfect for our stay. The staff and room arrangement was excellent.
Se hospedó 2 noches en noviembre de 2021
Respuesta de Oaks Brisbane Lexicon Suites el 7 dic. 2021
Dear Diane, thank you for the 10/10 review of your recent stay! We are super pleased to hear that you enjoyed your stay with us. Thank you for your comments about our convenient location, excellent staff & room arrangement and our great facilities. We look forward to welcoming you back again soon. Kind regards, Oaks Brisbane Lexicon Suites

10/10 Excelente

Michael

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very friendly hotel staff! Clean, tidy and very comfortable bed. Loved it!
Se hospedó 1 noche en noviembre de 2021
Respuesta de Oaks Brisbane Lexicon Suites el 19 nov. 2021
Dear Michael, thank you for the 5/5 review of your recent stay! We are super pleased to hear that you enjoyed your stay with us. Thank you for your comments about our friendly staff, clean rooms & comortable bedding. We look forward to welcoming you back again soon. Kind regards, Oaks Brisbane Lexicon Suites