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Opiniones sobre Ibis Budget Brisbane Airport

2 out of 5
Ibis Budget Brisbane Airport
18 Navigator Place, Cnr. Nudgee Road, Hendra, QLD

Opiniones

6,8
Evaluación: 10 - Excelente. 214 de 1000 opiniones" "
Evaluación: 8 - Bueno. 330 de 1000 opiniones" "
Evaluación: 6 - Aceptable. 207 de 1000 opiniones" "
Evaluación: 4 - Mediocre. 124 de 1000 opiniones" "
Evaluación: 2 - Terrible. 125 de 1000 opiniones" "

7,4/10

Limpieza

7,8/10

Personal y atención

6,6/10

Servicios

6,6/10

Estado de la propiedad e instalaciones

6,4/10

Cuidado del medio ambiente

Opiniones

4/10 Mediocre

Rebecca

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good location, close to airport. Good vending machines with food that could be heated in provided microwave. Bathroom smelt like a urinal and linen smelt like they were not clean, also smelling of urine. Morning staff not very helpful or approachable. Asked for some assistance with pancake machine, they said follow instructions and if it didn’t work it must be broken, they were less then 4 metres away from machine but couldn’t be bothered to assist. When returning room keys, same worker from above, pointed to a box for us to drop them into that was in front of them and did not say a word they also didn’t bother to say a word when we exited with our suitcases, just looked at us. Was not very welcoming at all.
Se hospedó 1 noche en mayo de 2024
Respuesta de Ibis Budget Brisbane Airport el 3 may. 2024
Hi, Thank you for your review. We are sorry to hear you experienced issues during your stay. These will be investigated and we hope to improve in the future. Kind regards, Reception.

8/10 Bueno

Moira

Se hospedó 1 noche en abril de 2024
Respuesta de Ibis Budget Brisbane Airport el 3 may. 2024
Hi, Thank you for your review. We hope to see you again soon. Kind regards, Reception.

8/10 Bueno

Eric

Se hospedó 1 noche en abril de 2024
Respuesta de Ibis Budget Brisbane Airport el 3 may. 2024
Hi, Thank you for your review. We hope to see you again soon. Kind regards, Reception.

6/10 Aceptable

Alex

Viajó por negocios
Le gustó: Limpieza
Clean and affordable rooms. No fuss service. Very isolated area.
Se hospedó 1 noche en abril de 2024
Respuesta de Ibis Budget Brisbane Airport el 29 abr. 2024
Hi, Thank you for your review. We hope to see you again soon.Kind regards, Reception.

8/10 Bueno

Kristy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
The staff member at check-in, I believe his name was Ben, was friendly and helpful. He ensured we received the correct room, and assisted us with storing our bikes safely. The room was slightly larger than other Ibis Budget Hotels, and whilst dated, was clean and sufficient. The area felt safe, as it was an industrial area. It was situated next to a major road, however, when the windows were closdd you were unaw to hear the noise. The staff member at check out was friendly, and helped us to retrieve our bikes. Thank you.
Se hospedó 1 noche en abril de 2024
Respuesta de Ibis Budget Brisbane Airport el 26 abr. 2024
Hi, Thank you for your review. We hope to see you again soon. Kind regards, Reception.

4/10 Mediocre

Taylah

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff was rude, my bed sheets had blood specs on them
Se hospedó 1 noche en abril de 2024
Respuesta de Ibis Budget Brisbane Airport el 25 abr. 2024
Hi, Thank you for your review. We are sorry to hear you experienced issues during your stay. We will investigate this and hope to improve in the future. Kind regards,Reception.

8/10 Bueno

Catherine

Viajó con su pareja
Le gustó: Limpieza
Good value accommodation for a layover, short taxi from the airport. We had a late arrival and they were very efficient in sending access codes and booking us a ground floor room as requested (there’s no lift). Room was very small and a bit tired, but fine for a layover. Bed comfortable, efficient AC, quiet room., good shower. Water from basin tap was brown and we couldn’t drink it. There is no shuttle bus but taxis arrive fast. For a short budget layover this is ideal - happy to save my money for other things.
Se hospedó 1 noche en abril de 2024
Respuesta de Ibis Budget Brisbane Airport el 21 abr. 2024
Hi, Thank you for your review. We hope to see you again soon. Kind regards, Reception.

8/10 Bueno

laird

Le gustó: Limpieza, estado de la propiedad e instalaciones
Not to bad.
Se hospedó 1 noche en abril de 2024
Respuesta de Ibis Budget Brisbane Airport el 19 abr. 2024
Hi, Thank you for your review. We hope to see you again soon. Kind regards, Reception.

8/10 Bueno

Ian

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Motel was good for our needs, staff were friendly and helpful. Rooms are small but sufficient for what we needed. Great location, very quiet considering it's location. We enjoyed our time at this motel and will come back if we need accommodation in this area.
Se hospedó 1 noche en abril de 2024
Respuesta de Ibis Budget Brisbane Airport el 15 abr. 2024
Thank you very much for your kind words, we can’t wait to welcome again.

2/10 Terrible

Jodie

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This place was like walking into a backpacker hostel - I was interrogated at the desk because I had recently changed my name to my husbands name. They were creepy as. I had already paid so I took the key and went to the room. Smelt like black mould, all facilities were old and I felt very unsafe there. It was dark and dingy! I felt like I was watched by other creepy guests when getting out of my car to the room seeing which room I went into. I stayed about 30 seconds and decided to leave and book somewhere else for the night. I felt that unsafe that I didn't even go back to reception (if you could call it that) and return the key - I left it in the room.....They shouldn't be calling themselves an Ibis and they should charge much less. If there was a rating below terrible I would have chosen it.
Se hospedó 1 noche en abril de 2024
Respuesta de Ibis Budget Brisbane Airport el 12 abr. 2024
Interrogated ? its only for your safety that we require ID on check in (it would be nice if the ID matched the Booking) We are sorry that you felt unsafe and watched by other guest ! 1-We are sorry you had a bad experience; we are constantly working on improving and hope to exceed your expectation next time you stay with us.

10/10 Excelente

Ana J

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I liked everything except the toilet smelt of urine
Se hospedó 1 noche en abril de 2024
Respuesta de Ibis Budget Brisbane Airport el 9 abr. 2024
Hi, Thank you for your review. We hope to see you again soon. Kind regards, Reception.

10/10 Excelente

Ishrel

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
There wasn't a lot of places to eat within walking distance.
Se hospedó 1 noche en abril de 2024
Respuesta de Ibis Budget Brisbane Airport el 9 abr. 2024
Hi, Thank you for your review. We hope to see you again soon.Kind regards, Reception.

4/10 Mediocre

John, Sooke

Se hospedó 1 noche en abril de 2024
Respuesta de Ibis Budget Brisbane Airport el 25 abr. 2024
Hi, Thank you for your review. We hope to see you again soon. Kind regards,Reception.

4/10 Mediocre

Archy

Se hospedó 1 noche en marzo de 2024
Respuesta de Ibis Budget Brisbane Airport el 21 abr. 2024
Hi, Thank you for your review. We hope to see you again soon. Kind regards, Reception.

2/10 Terrible

Luke

Se hospedó 1 noche en marzo de 2024
Respuesta de Ibis Budget Brisbane Airport el 21 abr. 2024
Hi, Thank you for your review. We hope to see you again soon. Kind regards, Reception.

6/10 Aceptable

Julia, Huntingdon

Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
It was a property needing work doing. I had to stand on stool to reach the switch for air con as there was no remote( staff member said they were no long made) No lift. Upside was that the staff were very helpful and at 4.30 am a taxi was hovering outside the entrance so I didnt have to ring for one. Convenient for the airport
Se hospedó 1 noche en marzo de 2024
Respuesta de Ibis Budget Brisbane Airport el 31 mar. 2024
We are sorry you had a bad experience; we are constantly working on improving and hope to exceed your expectation next time you stay with us.

8/10 Bueno

Adrien

Se hospedó 1 noche en marzo de 2024
Respuesta de Ibis Budget Brisbane Airport el 19 abr. 2024
Thank you very much for your Feedback. we can’t wait to welcome again

8/10 Bueno

Beryl

Viajó con su pareja
Le gustó: Limpieza, personal y atención
The kettle was not working properly so knocked the power out in the room. The place is looking old and worn. The washing soap dispenser was empty and we had to ask for toilet paper. It’s convenient and well priced.
Se hospedó 1 noche en marzo de 2024
Respuesta de Ibis Budget Brisbane Airport el 31 mar. 2024
Thank you ,we are constantly working on improving and hope to exceed your expectation next time you stay with us.

6/10 Aceptable

Christopher

Se hospedó 1 noche en marzo de 2024
Respuesta de Ibis Budget Brisbane Airport el 16 abr. 2024
Hi, Thank you for your review. We hope to see you again soon. Kind regards, Reception.

6/10 Aceptable

Ross, Mountain View

Le gustó: Limpieza
This hotel delivered exactly what it promised: A very basic hotel, close to the airport. Be warned that the hotel doesn't have an elevator, so if you don't like carrying luggage up/down flights of stairs, then you should try to get a room on the ground floor
Se hospedó 1 noche en marzo de 2024
Respuesta de Ibis Budget Brisbane Airport el 29 mar. 2024
Your feedback is very important to us, we have started working on the issues that you mentioned and hope to welcome you back soon.

6/10 Aceptable

Karryn

Le gustó: Limpieza, personal y atención
Convenient to the Airport. Quite outdated but served its purpose.
Se hospedó 1 noche en marzo de 2024
Respuesta de Ibis Budget Brisbane Airport el 29 mar. 2024
Thank you very much for your Feedback

8/10 Bueno

JANET

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was small but very clean - great shower -location was perfect for airport -everything we needed for an overnight stay
Se hospedó 1 noche en marzo de 2024
Respuesta de Ibis Budget Brisbane Airport el 24 mar. 2024
Thank you very much for your positive feedback

8/10 Bueno

Stacey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice but tiny rooms. Bathroom completely soaked after a shower since the curtain does little to contain water. Close to airport and met all my needs so I would stay here again despite the soaked bathroom:)
Se hospedó 1 noche en marzo de 2024
Respuesta de Ibis Budget Brisbane Airport el 23 mar. 2024
Thank you ,we are constantly working on improving and hope to exceed your expectation next time you stay with us.

2/10 Terrible

Kate

Viajó por negocios
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I checked in though the hotel looked unkept before entering the front doors. I then went through the dirty entryway and stairwell to the third floor. I walked down the dirty, and loud, hallway to my room. I immediately knew upon walking into the hotel room that I did not want to bring my bags into the room because I did not want to set my things or myself onto any surface of that room. I booked another hotel room while I stood there in my Ibis Budget room and I left without looking back.
Se hospedó 1 noche en marzo de 2024
Respuesta de Ibis Budget Brisbane Airport el 23 mar. 2024
We are sorry you had a bad experience; we are constantly working on improving and hope to exceed your expectation next time you stay with us.

6/10 Aceptable

Andres

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No lifts Very small rooms Very small TV
Se hospedó 1 noche en marzo de 2024
Respuesta de Ibis Budget Brisbane Airport el 21 mar. 2024
Your feedback is very important to us, we have started working on the issues that you mentioned and hope to welcome you back soon.

8/10 Bueno

Josephine

Viajó con su pareja
Le gustó: Personal y atención
Friendly staff. Room was clean. Bed comfortable. Pillows could have been a bit plumper. Overall pretty good value for money.
Se hospedó 1 noche en marzo de 2024
Respuesta de Ibis Budget Brisbane Airport el 18 mar. 2024
Hi, Thank you for your review. We hope to see you again soon. Kind regards,Reception.

6/10 Aceptable

Steve

Se hospedó 1 noche en marzo de 2024
Respuesta de Ibis Budget Brisbane Airport el 18 mar. 2024
Hi, Thank you for your review. We hope to see you again soon. Kind regards,Reception.

8/10 Bueno

Peter

Viajó con su familia
Le gustó: Limpieza, personal y atención
Liked…. Staff Disliked…. miss leading name and confusion over the TWO ‘Ibis Airport’ hotels - we went to wrong Ibis Airport hotel first and incurred $60 worth of taxi services. Many many people make the same mistake which is very unfair. The name should be changed.
Se hospedó 1 noche en marzo de 2024
Respuesta de Ibis Budget Brisbane Airport el 16 mar. 2024
Hi, Thank you for your review. We are sorry to hear you experienced issues during your stay. We will take your feedback under advisement in the future and hope to see you again soon. Kind regards, Reception.

10/10 Excelente

ka wing

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Thanks for the late arrival arrangement
Se hospedó 1 noche en marzo de 2024
Respuesta de Ibis Budget Brisbane Airport el 16 mar. 2024
Hi, Thank you for your review. We hope to see you again soon. Kind regards, Reception.

6/10 Aceptable

Kerry

Le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024
Respuesta de Ibis Budget Brisbane Airport el 16 mar. 2024
Hi, Thank you for your review. We hope to see you again soon. Kind regards, Reception.

6/10 Aceptable

ERIC

Viajó con su familia
Dejeuner de faible qualité
Se hospedó 1 noche en marzo de 2024
Respuesta de Ibis Budget Brisbane Airport el 8 mar. 2024
Your feedback is very important to us, we have started working on the issues that you mentioned and hope to welcome you back soon.

10/10 Excelente

Christine

Staff extremely helpful. Thanks
Se hospedó 1 noche en marzo de 2024
Respuesta de Ibis Budget Brisbane Airport el 8 mar. 2024
Thank you very much for your kind words, we can’t wait to welcome again.

10/10 Excelente

Kaylene

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Firstly this is a budget hotel. We stayed here as we had a very early flight the next morning. Check in was very smooth. We walked down Nudgee Rd to the new North Shore area which is a fun spot to visit. The room itself was clean and compact. We have stayed at Ibis hotels in Paris and knew what to expect. It's a no frills place and a very good and inexpensive option for a stopover. Our Uber to the airport was approx 13.00 AUS. There's a kettle and tea and coffee in the room which was an added bonus. Thanks guys. Highly recommend for stopover
Se hospedó 1 noche en febrero de 2024
Respuesta de Ibis Budget Brisbane Airport el 29 feb. 2024
Thank you very much for your kind words, we can’t wait to welcome again.

6/10 Aceptable

Lois

Very run down. Clean sheets and bathroom ok for very short overnight before flight.
Se hospedó 1 noche en febrero de 2024
Respuesta de Ibis Budget Brisbane Airport el 24 feb. 2024
Hi, Thank you for your review. We hope to see you again soon. Kind regards, Reception.

2/10 Terrible

Amba

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The room gave me a cold. Either the stained bed or the gross air conditioner that whined all night.
Se hospedó 1 noche en febrero de 2024
Respuesta de Ibis Budget Brisbane Airport el 24 feb. 2024
Hi, Thank you for your review. We are sorry to hear you did not enjoy your stay with us. Kind regards, Reception.

8/10 Bueno

Lyn

Viajó en grupo
Le gustó: Limpieza, personal y atención
Hello, my friend and I stayed twice with your place, and found it very suitable for our needs, your Manager Ben has been of friendly and helpful on both occassions, will stay again on my next trip
Se hospedó 1 noche en febrero de 2024
Respuesta de Ibis Budget Brisbane Airport el 20 feb. 2024
Hi, Thank you for your review. We are glad to hear you enjoyed your stay and hope to see you again soon.Kind regards, Reception.

4/10 Mediocre

Anne

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Kinda crusty for the price. Wouldn’t book again.
Respuesta de Ibis Budget Brisbane Airport el 20 feb. 2024
Hi, Thank you for your review. We are sorry to hear you didn't enjoy your stay with us and hope to see you again soon.Kind regards, Reception.

8/10 Bueno

henry

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
clean and polite
Se hospedó 1 noche en febrero de 2024
Respuesta de Ibis Budget Brisbane Airport el 14 feb. 2024
Hi, Thank you for your review. We hope to see you again soon. Kind regards, Reception.

6/10 Aceptable

Lyn

Viajó en grupo
Le gustó: Personal y atención
No le gustó: Servicios
The staff, especially the Manager was very welcoming and Went out of his way to help you
Se hospedó 1 noche en febrero de 2024
Respuesta de Ibis Budget Brisbane Airport el 13 feb. 2024
Hi, Thank you for your review. We hope to see you again soon.Kind regards, Reception.

4/10 Mediocre

Irene

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
The air conditioner was very noisy, room was full of mosquitos
Se hospedó 1 noche en febrero de 2024
Respuesta de Ibis Budget Brisbane Airport el 10 feb. 2024
Hi, Thank you for your review. We are sorry to hear you experienced issues during your stay and hope to see you again soon. Kind regards, Reception.

2/10 Terrible

Wade

Se hospedó 1 noche en enero de 2024
Respuesta de Ibis Budget Brisbane Airport el 21 mar. 2024
Thank you for your feedback.

10/10 Excelente

marion

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It's close to the airport and is affordable.
Se hospedó 2 noches en febrero de 2024
Respuesta de Ibis Budget Brisbane Airport el 8 feb. 2024
Hi Marion, Thank you for taking the time to provide your rating. It is great to read you enjoyed our location and price point. We look forward to welcoming you back again soon.

2/10 Terrible

Lori

Le gustó: Limpieza
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
This place is a dive. Cold water from the shower. A drunk guy yelling at everyone near the entrance. Check in machine broken. No elevator and my room was on the top floor. Spend a few dollars and get a shower that works. Do not recommend.
Se hospedó 1 noche en febrero de 2024
Respuesta de Ibis Budget Brisbane Airport el 10 feb. 2024
Hi, Thank you for your review. We are sorry to hear you experienced issues during your stay. Your feedback will be taken under consideration and we hope to improve in the future.Kind regards, Reception.

8/10 Bueno

Rui Manuel

Le gustó: Limpieza, personal y atención, comodidad de la habitación
The room was too small The shower too week
Se hospedó 2 noches en enero de 2024
Respuesta de Ibis Budget Brisbane Airport el 10 feb. 2024
Hi, Thank you for your review. We are sorry to hear you experienced issues during your stay and hope to see you again soon. Kind regards, Reception.

6/10 Aceptable

Philip

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en febrero de 2024
Respuesta de Ibis Budget Brisbane Airport el 8 feb. 2024
Thankyou for your rating. If there is anymore feedback you would like to provide, please feel free to contact us.

6/10 Aceptable

Margie

Viajó por negocios
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Ibis Budget Brisbane Airport el 8 feb. 2024
Thankyou for your rating. If there is anymore feedback you would like to provide, please feel free to contact us directly.

6/10 Aceptable

Robyn

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza
The property is very convenient when you have an early flight. Staff very helpful and could not do enough. Very outdated. In need of upgrade, especially carpets in halls. Overall it suited our needs
Se hospedó 1 noche en enero de 2024
Respuesta de Ibis Budget Brisbane Airport el 10 feb. 2024
Hi, Thank you for your review. We are sorry to hear you experienced issues during your stay and hope to see you again soon. Kind regards, Reception.

4/10 Mediocre

John

Le gustó: Limpieza
Typical budget hotel, very clean, reasonable bed comfort, a bit prison like, nice reception staff member, noisy air conditioner.
Se hospedó 1 noche en enero de 2024
Respuesta de Ibis Budget Brisbane Airport el 10 feb. 2024
Hi, Thank you for your review. We hope to see you again soon. Kind regards, Reception.

6/10 Aceptable

Ayla

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Ibis Budget Brisbane Airport el 8 feb. 2024
Thankyou for your rating. If there is anymore feedback you would like to provide, please feel free to contact us directly.

2/10 Terrible

Simone

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
The only good thing about this place is the very nice staff . For an Accors Hotel it’s a disgrace.
Se hospedó 1 noche en enero de 2024
Respuesta de Ibis Budget Brisbane Airport el 10 feb. 2024
Hi, Thank you for your review. We are sorry to hear you experienced issues during your stay and hope to see you again soon. Kind regards, Reception.