Vista desde la habitación

Opiniones sobre Hotel Indigo Brisbane City Centre, an IHG Hotel

4.5 out of 5
Hotel Indigo Brisbane City Centre, an IHG Hotel
27 - 35 Turbot Street, Brisbane, QLD

Opiniones

9,4

Excepcional

Evaluación: 10 - Excelente. 88 de 120 opiniones" "
Evaluación: 8 - Bueno. 23 de 120 opiniones" "
Evaluación: 6 - Aceptable. 6 de 120 opiniones" "
Evaluación: 4 - Mediocre. 1 de 120 opiniones" "
Evaluación: 2 - Terrible. 2 de 120 opiniones" "

9,8/10

Limpieza

9,6/10

Personal y atención

9,2/10

Servicios

9,6/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

ERIN

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The scent of the hotel, the dining options, breakfast and the nicely appointed rooms.
Se hospedó 1 noche en abril de 2024
Respuesta de GSA el 25 abr. 2024
Hi ERIN,Thank you for your great feedback and we are so glad to hear we could meet your every need during your stay with us!We look forward to welcoming you back to our neighbourhood again soon.

10/10 Excelente

PK NO1

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Love this place and the officer is so helpful, im sure come back again!!
Se hospedó 1 noche en abril de 2024
Respuesta de GSA el 26 abr. 2024
Hi PK NO1,Thank you so much for your feedback and we sure look forward to welcoming you back to our neighbourhood again soon!

10/10 Excelente

Ailbhe

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We stayed here for the Easter weekend. Our flight got in early and we were able to check in and have breakfast that morning. Bed room was very comfortable and clean. Ideal location to see Brisbane. Would stay again
Se hospedó 3 noches en marzo de 2024
Respuesta de GSA el 1 abr. 2024
Hi Ailbhe,We are thrilled to hear you enjoyed your Easter weekend with us and we were able to meet your every need!We thank you for staying with us and look forward to welcoming you again back to our neighbourhood soon! The Team at Hotel Indigo Brisbane City Centre, an IHG Hotel.

10/10 Excelente

Frederick

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice property. Friendly staff. Very good breakfast. People here were very helpful.
Se hospedó 3 noches en marzo de 2024
Respuesta de GSA el 22 mar. 2024
Hi Frederick,Thank you for your great feedback! We are celebrating over this review! We look forward to welcoming you back to our neighbourhood!

10/10 Excelente

Rachel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Reservations el 25 mar. 2024
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 Excelente

ANIL

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Services as advertised, clean and friendly staff
Se hospedó 4 noches en enero de 2024
Respuesta de GSA el 9 feb. 2024
Hi ANIL, Thank you so much for your great feedback! We are so happy to hear you enjoyed our hotel & that our team were able to meet your needs.We look forward to welcoming you back to our neighbourhood again soon!

10/10 Excelente

Claire

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I love hotel Indigos. I’ve stayed in a few around the world, and this one didn’t disappoint. Their interiors are funky but comfortable. They have great room service and I’ve found the staff to be fabulous. Highly recommend staying here when you visit Brisbane.
Se hospedó 1 noche en enero de 2024
Respuesta de GSA el 29 ene. 2024
Hi Claire!Thank you so much for your great review! We are thrilled to hear you enjoyed our hotel, staff & all the facilities. We look forward to welcoming you back to our neighbourhood again soon!

6/10 Aceptable

Tamir

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Not for families..
I know this propertyfrom the time it was Ibis. IHG's hotel Indigo redesign of the room is cluttered and inconvenient to say the least. Splitting the bathroom into separate toilet, shower and sink deprives the room from any privacy required when you are sharing the room with family or friends. The room seams a lot smaller than what it was in the Ibis days. This was our choice for an affordable family hotel with spacious rooms. Now it will not be on our list at all, next time we are back in Brisbane. Seervice was great though. Logan in reception and Maria in the restaurant were great.
Se hospedó 4 noches en enero de 2024
Respuesta de Teia Nair Hotel Duty Manager Hotel Indigo el 18 ene. 2024
Dear Tamir, Thank you for staying with us at Hotel Indigo Brisbane City Centre and sharing your experience with us. While we are pleased to hear you enjoyed our service, we are very sorry to hear our rooms did not meet your expectations. Your feedback is incredibly valuable to us as it gives us the opportunity to grow and improve upon our guest experience. We hope you will give us the chance to serve you again in the future.

10/10 Excelente

Christian

Se hospedó 2 noches en enero de 2024
Respuesta de GSA el 21 ene. 2024
Hi Christian,Thank you for your great rating! If you would like to leave some additional feedback for us.Please contact us directly. We look forward to welcoming you to our neighbourhood again soon.

8/10 Bueno

Ignat

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en diciembre de 2023
Respuesta de GSA el 21 ene. 2024
Hi Ignat, Thank you for your rating. If you would like to provide any additional feedback, please don't hesitate to contact us directly.

10/10 Excelente

Gordon

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great little city hotel, close to all city sights. Friendly and attentive staff.
Se hospedó 9 noches en diciembre de 2023
Respuesta de Reservations el 25 mar. 2024
Thank you for taking the time to review your stay.   We hope to welcome you back soon.   Kind regards, The Reservations Team

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de GSA el 18 dic. 2023
Hi John, Thank you for your great rating. If you would like to provide any further feedback, please don't hesitate to contact us directly!

10/10 Excelente

Ho Sum

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de GSA el 19 dic. 2023
Hi Ho Sum,Thank you for your great rating. Please don't hesitate to contact us directly if you would like to leave additional feedback!

10/10 Excelente

Renate

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Funky property with great room layout
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Nicole, St Catherine

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent location, very close to the CBD, about 6 mins walk. Service is also really good, breakfast was always hot and staff are super helpful. Beds are comfy, pillow a bit too soft but rooms are clean and cozy. We would return for sure.
Se hospedó 4 noches en diciembre de 2023
Respuesta de GSA el 16 dic. 2023
Hi Nicole, Thank you so much for your great feedback!We look forward to welcoming you back to our neighbourhood!

10/10 Excelente

Kent

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

David

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de GSA el 16 dic. 2023
Hi David, Thank you for your great rating. If you would like to provide further feedback, please contact us directly. We look forward to welcoming you back to our neighbourhood soon!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en diciembre de 2023
Respuesta de GSA el 16 dic. 2023
Hi Anonymous, Thank you for your amazing rating! If you would like to provide any further feedback, please don't hesitate to contact us directly!

10/10 Excelente

HEESUN

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
인테리어도 좋고 호텔 수리도 된지 얼마 안된 것처럼 새거였어요. 가격 대비 매우 만족합니다.
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

William

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
What a great hotel. Fantastic location and very funky atmosphere. Loved it.
Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Kari

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Caragh

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Extremely helpful stay and a lovely stay for 5 nights. Highly recommend this hotel for your next stay in Brisbane! Caragh, Ireland ☘️
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Daniel

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Location and facilities was nice. Breakfast could use more variety and coffee should be available for the customer to retrieve.
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Chris

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Ernesto Alejandro, Launceston

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very quirky and avant-garde (maybe too much for my taste), room a bit smaller than expected, but very clean and functional. The buffet breakfast was very good value, excellent quality food and the barista coffee was included. Staff in reception, housekeeping and restaurant were amazing.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Teia Nair, Hotel Duty Manager el 12 nov. 2023
Dear Ernesto,Thank you for staying with us at Hotel Indigo Brisbane City Centre and sharing your feedback with us! We are thrilled you enjoyed your stay with us. We hope we have the opportunity to welcome you back to Hotel Indigo soon!

10/10 Excelente

Neil

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very pleased For my total stay
Se hospedó 7 noches en octubre de 2023
Respuesta de Teia Nair, Hotel Duty Manager el 12 nov. 2023
Dear Neil, Thank you for your lovely feedback, we are thrilled you enjoyed your stay with us! We can't wait to welcome you back to Hotel Indigo

10/10 Excelente

menghe

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Good
Overall nice place. But reception lady Emily is not really professional.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Teia Nair, Hotel Duty Manager el 11 nov. 2023
Dear Menghe, Thank you for staying with us at Hotel Indigo Brisbane City Centre and sharing your experience with us! We are thrilled you enjoyed your stay with us. We do apologise for any issues experienced at reception, please be assured we will follow this up with the team. We hope to welcome you back to Hotel Indigo soon!

10/10 Excelente

Richard

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
location great fantastic breakfast
Se hospedó 4 noches en octubre de 2023
Respuesta de Teia Nair, Hotel Duty Manager el 4 nov. 2023
Thank you for your lovely feedback Richard! We are so pleased you enjoyed your stay at Hotel Indigo Brisbane City CentreWe hope to welcome you back soon!

8/10 Bueno

Terry

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved the modern styling. Great staff. Close to everything
Se hospedó 1 noche en octubre de 2023
Respuesta de Teia Nair, Hotel Duty Manager el 4 nov. 2023
Thank you for your feedback Terry! We are so happy you enjoyed your stay with us and can't wait to welcome you back soon.

2/10 Terrible

David

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
I would have given this place a good review. It has much to recommend it. Convenient location, stylish rooms etc. However, I encountered an extremely rude staff member who quite wrecked my experience.
Se hospedó 1 noche en octubre de 2023
Respuesta de The GSA Team el 25 oct. 2023
Hello David,We are so disappointed to hear that your experience was ruined from one of our staff members. Please know we take feedback very seriously here and will be investigating this matter further, to make sure this won't occur again. Please do give us another chance and we will make sure this won't happen again. Don't hesitate to contact us directly if you would like to provide additional feedback.Thank you.

10/10 Excelente

Christine

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to the mall and other shopping
Se hospedó 3 noches en octubre de 2023
Respuesta de GSA Team el 23 oct. 2023
Hi Christine, Thank you for rating and feedback! We look forward to welcoming you back to our neighbourhood!

10/10 Excelente

Mohd Nazmi

Se hospedó 5 noches en septiembre de 2023
Respuesta de GSA el 4 oct. 2023
Hi Mohd Nazmi, Thank you for your great rating! We are celebrating with the team.If you would like to provide us with some more feedback, please contact us directly! We look forward to welcoming you back to our neighbourhood!

10/10 Excelente

nicholas m

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Thanks for the early check in. My stay was without fault. I booked the buffet breakfast every morning. A great range of yoghurts cereals breads along with the hot foods of eggs sausages baked beans . Chef was kind enough to poach me 2 eggs all you have to do is ask. Thanks team.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Teia Nair, Hotel Duty Manager el 4 nov. 2023
Thank you for sharing your feedback with us Nicholas! We are thrilled you enjoyed your stay with us. We can't wait to welcome you back soon!

10/10 Excelente

Ross

Se hospedó 1 noche en septiembre de 2023
Respuesta de GSA Team el 23 oct. 2023
Hi RossThank you for your great rating. If you would like to provide additional feedback, please don't hesitate to contact us directly.

10/10 Excelente

Norman

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de GSA el 2 oct. 2023
Hi Norman,Thank you for the review!If you would like to provide some extra feedback, please contact us. We look forward to welcoming you back to our neighbourhood!

10/10 Excelente

Bill

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Awesome stay!!
Se hospedó 1 noche en septiembre de 2023
Respuesta de GSA el 2 oct. 2023
Hi Bill!Thank you so much for your great review, we are celebrating with the team about this!We look forward to welcoming you back to our neighbourhood!

8/10 Bueno

Catherine

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en septiembre de 2023
Respuesta de GSA el 15 sept. 2023
Hi Catherine, Thank you for your feedback. If you would like to provide us with anymore feedback, please send us an email. Thank you and we look forward to welcoming you back to our neighbourhood.

10/10 Excelente

David

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good sized rooms, modern bathroom/shower. Comfy beds and plenty of power points, and usb outlets beside bed. Will stay here again.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Hotel Indigo Guest Service Agent el 9 sept. 2023
Hi David,Thank you for your feedback! We are pleased to see that you enjoyed your overall stay with us. We hope to see you again in our neighborhood and offer you our best services once again!Kind regards,The Hotel Indigo Team

10/10 Excelente

Greg

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de GSA el 6 sept. 2023
Hello, Thank you for your feedback. We look forward to welcoming you back to our neighbourhood!

10/10 Excelente

CHUN-LIN

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en agosto de 2023
Respuesta de GSA el 6 sept. 2023
Hello, Thank you for your feedback. We look forward to welcoming you back to our neighbourhood!

8/10 Bueno

Graeme

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023
Respuesta de GSA - Hotel Indigo Brisbane City Centre el 14 ago. 2023
Hi Graeme, We are glad to see you enjoyed your stay. Please reach out to the hotel if you wish to provide any further feedback.

10/10 Excelente

Rhodora

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Cleanliness and staff
Se hospedó 3 noches en agosto de 2023
Respuesta de GSA - Hotel Indigo Brisbane City Centre el 14 ago. 2023
Hi Rhodora, We are so excited to see you enjoyed your stay, the cleanliness and staff at our hotel. We appreciate your feedback. We hope to welcome you back again soon!

8/10 Bueno

ADILE

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Cleaning can be improved! Housekeeping washes the glasses rather than changing them. They washed in the bathroom sink. I don't think this is very hygienic.
Se hospedó 3 noches en agosto de 2023
Respuesta de The Team at Hotel Indigo Brisbane City Centre el 17 ago. 2023
Thank you for taking the time to leave us a review Adile, it is feedback like your's that allows us to improve practices and train our staff to best practice and expectations. Unfortunately we are unable to replace each glass as it is used with a new one as this is definitely not a sustainable practice. Our glasses are washed and returned for each new guest. If there was an issue with a dirty glass during your stay, we sincerely apologize! These issues are best brought to our attention throughout your stay so we are able to make the situation right and we're sorry we weren't able to give you the best service.If you would like to follow up on this issue, please reach out directly.

10/10 Excelente

Peter

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very good hotel. Staff helpful and attentive. Check out could be a bit later say 11am instead of 10am but I’m sure they would have accommodated me had I asked.
Se hospedó 1 noche en agosto de 2023
Respuesta de GSA el 10 ago. 2023
Hi Eduardo, We are so excited to see you enjoyed your stay, the location and staff at our hotel. We appreciate your feedback.We hope to welcome you back again soon!

10/10 Excelente

Judith

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en julio de 2023
Respuesta de GSA el 10 ago. 2023
Hi Judith, We are glad to see you enjoyed your stay. Please reach out to the hotel if you wish to provide any further feedback.

10/10 Excelente

lisa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Easy check in, close to south bank
Se hospedó 2 noches en julio de 2023
Respuesta de Hotel Indigo Brisbane City Centre el 2 ago. 2023
Hi Lisa, Thank you for your feedback. It is great to see you enjoyed your stay. We hope to welcome you back again soon!

10/10 Excelente

Eduardo, Montreal

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Just a gem … in the heart of DT Brisbane close to everything this hotel is a amazing experience with his funky style and amazing friendly strand and service
Se hospedó 3 noches en julio de 2023
Respuesta de Hotel Indigo Brisbane City Centre el 31 jul. 2023
Hi Eduardo, We are so excited to see you enjoyed your stay and the location and style of the hotel were able to make it more enjoyable! We hope to welcome you back again soon!

10/10 Excelente

Toru

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Convenient for city access.
Se hospedó 1 noche en julio de 2023
Respuesta de Hotel Indigo Brisbane City Centre el 22 jul. 2023
Hi Toru, We are glad to see you enjoyed your stay with us and the location of the hotel was convenient for you! We hope to welcome you back again soon. Regards

10/10 Excelente

Chris

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was newly built and I liked the funky design. May be the breakfast could improve with a few more choices on the buffet
Se hospedó 2 noches en julio de 2023
Respuesta de The Team at Hotel Indigo Brisbane City Centre, an el 20 jul. 2023
Thank you for your feedback Chris! It's really helpful for us to know how to improve. Hopefully we get the opportunity to welcome you back to our funky space. Kind regards,

8/10 Bueno

Kirstie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very clean and modern. Lovely facilities and the staff were awesome. The price for this room for the night was very reasonable. I will be staying there anytime i am in Brisbane again in the future.
Se hospedó 1 noche en julio de 2023
Respuesta de Jason- Front Office Manager el 11 jul. 2023
Thank you for your great feedback.We look forward to you returning to our neighbourhood again.Warmest regards,Jason