2 outdoor pools, free cabanas, pool umbrellas

Opiniones sobre Big4 Sandstone Point Holiday Resort

3.5 out of 5
Big4 Sandstone Point Holiday Resort
1820 Bribie Island Road, Sandstone Point, Sandstone Point, QLD

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 69 de 107 opiniones" "
Evaluación: 8 - Bueno. 27 de 107 opiniones" "
Evaluación: 6 - Aceptable. 8 de 107 opiniones" "
Evaluación: 4 - Mediocre. 2 de 107 opiniones" "
Evaluación: 2 - Terrible. 1 de 107 opiniones" "

9,6/10

Limpieza

9,0/10

Personal y atención

9,6/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Rebecca

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Resort Management el 2 may. 2024
Hi Rebecca. It is disappointing to see this review when our team made every effort to find you a room after you arrived a day early. Unfortunately having not paid for a second night together with smoking and inviting multiple unregistered visitors, we could not accommodate you for a second night.

8/10 Bueno

rita

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
One of the best caravan parks we’ve been to. Room was really really nice and all the staff are very friendly. Great pool options and my boys loved the skate park. I would have given 4.5 if I could and the half a point taken away because I believe for the price of accommodation mini golf should be included
Se hospedó 3 noches en agosto de 2023
Respuesta de SPHR el 6 sept. 2023
Hi Rita. Thank you so much for your kind words, we appreciate you taking the time to provide feedback about our wonderful staff and mini golf charges too. We are always seeking feedback to improve future guest experiences. We hope to see you staying with us again soon.

10/10 Excelente

Bruce

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This property is OUTSTANDING! I first visiting on business and returned for a holiday….loved everything about it….and Sandstone Hotel next door is the cherry on top.
Se hospedó 1 noche en agosto de 2023
Respuesta de SPHR el 6 sept. 2023
Hi Bruce. Wow! Thanks for your wonderful feedback, so glad to hear you enjoyed your stay with us on both occasions! We hope to welcome you back again soon.

10/10 Excelente

Danielle

Viajó con su pareja, Viajó con su familia y niños pequeños, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios
Fantastic stay for families with or without children
Se hospedó 3 noches en julio de 2023
Respuesta de SPHR Team el 15 ago. 2023
Thanks for your wonderful feedback Danielle. We hope to see you staying with us again soon.

10/10 Excelente

Amber, Branxholme

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
AMAZING Big 4 park! From checking in with the very friendly staff to the amazing facilities and overall cleanliness and likability of the park it was awesome. Highly recommend
Se hospedó 2 noches en junio de 2023
Respuesta de Caitlin el 27 jun. 2023
Hi Amber. Thanks so much for your wonderful review, lovely to hear you enjoyed your stay at our little paradise! We hope to see you again soon.

8/10 Bueno

AMANDA

Easy access and very comfortable
Se hospedó 2 noches en septiembre de 2021
Respuesta de Caitlin el 17 oct. 2021
Thanks for your feedback Amanda. If there are any areas where we can improve or something you really enjoyed, please let us know.

8/10 Bueno

Shae

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en junio de 2021
Respuesta de SPHR Team el 11 jul. 2021
Thanks for your feedback Shae. We hope you enjoyed your stay and can't wait to welcome you back soon!

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Just a lovely, relaxing place to stay. The only issue for me was that there was no where close by to get a nice breakfast. They have great BBQ facilities, however as I was on my own for work, it would have been more convenient if I could have just grabbed some breaky near by.
Se hospedó 2 noches en mayo de 2021
Respuesta de Caitlin el 16 may. 2021
Thank you so much for your great feedback. So glad you enjoyed your stay with us. We will take your comments into consideration for future improvements.

10/10 Excelente

Tegan

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en diciembre de 2020
Respuesta de Supervisor el 1 ene. 2021
Thank you for your feedback.

10/10 Excelente

Sonal

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2020
Respuesta de Management el 19 dic. 2020
Thanks so much for staying with us

10/10 Excelente

Steph, Brisbane

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Best holiday resort yet, will be booking again! Cannot fault the place in any way!
Se hospedó 2 noches en octubre de 2020
Respuesta de Management el 29 oct. 2020
Thanks so much for your feedback Steph, we can't wait to welcome you back

6/10 Aceptable

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, servicios
The staff weren’t very knowledgeable about the area. We asked where we could have breakfast as you can’t get breakfast during the week and the staff member who was asked said “just drive over the bridge, there will be somewhere over there! " We weren't very impressed.
Se hospedó 1 noche en octubre de 2020
Respuesta de Management el 29 oct. 2020
Sorry to hear this, we would appreciate you emailing through some more information so we can follow up and provide some feedback to the staff member

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
Highly recommended Clean and comfortable Children loved it
Se hospedó 1 noche en junio de 2020
Respuesta de Guest Services el 13 jul. 2020
Thank you for your feedback!

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en marzo de 2020
Respuesta de Guest Services Supervisor el 27 mar. 2020
Thank you for your feedback.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fantastic facilities and great for a family holiday
Se hospedó 4 noches en marzo de 2020
Respuesta de Guest Services Supervisor el 27 mar. 2020
Thank you for your great feedback.

10/10 Excelente

Kim, Warwick qld aus

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Spacious grounds and cabins.cabins clean and comfortable. Park very security conscious and family orientated
Se hospedó 4 noches en marzo de 2020
Respuesta de Guest Services Supervisor el 22 mar. 2020
Hi Kim.Thank you for your feedback, glad you enjoyed your stay.

4/10 Mediocre

Cliente verificado

Viajó con su familia
Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones
The bed was very uncomfortable & the bats were horrendous
Se hospedó 1 noche en febrero de 2020
Respuesta de Resort Supervisor el 15 mar. 2020
Thank you for your feedback.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2020
Respuesta de SPHR Team el 3 mar. 2020
Thank you for your feedback.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2020
Respuesta de SPHR Team el 3 mar. 2020
Thank you for your feedback.

10/10 Excelente

sandra

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en febrero de 2020
Respuesta de Aelita el 28 feb. 2020
Thank you Sandra for your great feedback. We are looking forward to welcoming you back with us in the near future. Kind regards, Management

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2020
Respuesta de Aelita el 28 feb. 2020
We really appreciate your great feedback and looking forward to welcoming you back in the near future. Kind regards, Management

6/10 Aceptable

Maret

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Weather was bad but our stay was still amazing
Stayed here a couple of times camping. This time we got a 3 bedroom apartment. The weather was horrible but our location and facilities where still amazing.
Se hospedó 3 noches en febrero de 2020
Respuesta de Aelita el 9 feb. 2020
Thank you for your review Maret Unfortunately there is not much we can do about the weather although we have the great facility as the Hotel that we highly recommend when there is limited activities outside. We also have some board games at the reception for rental. We hope to see you back with us soon. Kind regards, Management

6/10 Aceptable

Cliente verificado

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 7 noches en enero de 2020
Respuesta de SPHR Team el 26 ene. 2020
Thanks for your feedback.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved everything..Excellent in every way ! Staff,facilities,food,value for money, entertainment.
Se hospedó 2 noches en enero de 2020
Respuesta de SPHR Team el 26 ene. 2020
Thanks for your feedback. Glad you enjoyed your stay.

10/10 Excelente

Cliente verificado

Se hospedó 7 noches en enero de 2020
Respuesta de Aelita el 21 ene. 2020
Thank you for the great feedback,we are looking forward to welcoming you back in the close future. kind regards, Management

10/10 Excelente

SebastianaFry, Brisbane QLD

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent resort for families would recommend to others. Very well presented
Se hospedó 3 noches en enero de 2020
Respuesta de Aelita el 17 ene. 2020
Thank you so much , for the great feedback :) We are looking forward to welcoming you in the close future. Kind Regards, Management

8/10 Bueno

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Plenty for the kids to do. Cabins were new. Sandstone point hotel within walking distance.
Se hospedó 2 noches en enero de 2020
Respuesta de Aelita el 17 ene. 2020
Thank you for the great feedback, we are looking forward to welcoming you back in the near future. Kind regards, Management

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en enero de 2020
Respuesta de SPHR Team el 12 ene. 2020
Thanks for your feedback!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 4 noches en diciembre de 2019
Respuesta de Management el 30 dic. 2019
We are glad you enjoyed your stay

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place for kids. Loads of fun. No fuss. Clean, tidy and safe.
Se hospedó 3 noches en diciembre de 2019
Respuesta de Management el 30 dic. 2019
So good to hear you had a great time.

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This place was absolutely fantastic for my 4 year old, so much to do for the kids, very relaxing
Se hospedó 1 noche en diciembre de 2019
Respuesta de Aelita el 20 dic. 2019
Thank you for the great feedback, we are looking forward to welcoming you back in the close future. Kind Regards, Management

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Fantastic location, spacious accommodation and common areas. The facility was fully booked during our stay, but it didn’t feel cramped at all. We have already booked a return stay!
Se hospedó 2 noches en diciembre de 2019
Respuesta de Aelita el 20 dic. 2019
Thank you for the great feedback. We are looking forward to welcoming you back in the near future. Kind Regards, Management

6/10 Aceptable

Norhidayah

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en noviembre de 2019
Respuesta de Aelita el 20 dic. 2019
We are sorry to hear we have not achieved your expectation Norhidayah. Would you be able to provide more detail or the reason you rated us so low. We are always happy to receive feedback in order to be able to Improve and provide a better service. We hope to welcome you back with us again. Kind regards, Management

8/10 Bueno

Cliente verificado

Se hospedó 2 noches en diciembre de 2019
Respuesta de Aelita el 20 dic. 2019
Thank you for the great feedback. We are looking forward to welcoming you back in the near future. Kind Regards, Management

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2019
Respuesta de Aelita el 20 dic. 2019
Thank you for the great feedback. We are looking forward to welcoming you back in the near future. Kind Regards, Management

8/10 Bueno

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The experience was wonderful and the resort had all the necessary activities available to enjoy the holidays.
Se hospedó 2 noches en diciembre de 2019
Respuesta de Aelita el 10 dic. 2019
Thank you for the great freed back. We are looking forward to welcoming you in the near future. Kind regards, Management

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The kids loved the water park. The tiles around the pool and water park are very slippery and dangerous. We stayed in a 3 bedroom villa and which was lovely but had no egg flip, no tea towel, and the stove didnt work very well.
Se hospedó 2 noches en diciembre de 2019
Respuesta de Aelita el 14 dic. 2019
Thank you for your feedback. We are looking in to it what can be done. Kind regards, Management

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Absolutely stunning... the cabins are more like 5 star hotel rooms. The kids and I spent 6 hours at the pool as it’s just amazing. The food was pricey but it was nice. Definitely recommend staying here.
Se hospedó 2 noches en diciembre de 2019
Respuesta de Aelita el 7 dic. 2019
Thank you for the great feedback. We are looking forward to welcome you back with us in the near future. :) Kind Regards Management

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2019
Respuesta de SPHR Team el 24 nov. 2019
Thank you for your feedback. Kind Regards.

8/10 Bueno

Terry

Se hospedó 2 noches en noviembre de 2019

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en octubre de 2019
Respuesta de Aelita el 1 nov. 2019
Thank you for the great rating :) We are looking forward to have you back in the near future. Kind regards, Management

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención
It was nice and clean and comfortable there is a bit of a smell from the mudflats and mangroves but u cant help cant hrlp
Se hospedó 1 noche en octubre de 2019
Respuesta de Aelita el 1 nov. 2019
Thank you for your review We are glade you have enjoyed your stay with us. Unfortunately we can`t do much about the mangroves, although we are always happy to place a request to have you close to the pool area just please advise our friendly staff members when placing your reservation. Kind regards Management

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Nice and handy for the Wedding we went to. Staff ok but not very friendly. I had to ask what the wrist bands were for. They should explain that automatically. Not a fan of wearing a wrist bands. They need a better system as that is ridiculous. Room clean and nice.
Se hospedó 1 noche en octubre de 2019
Respuesta de Aelita el 28 oct. 2019
Thank you for your feedback. Usually we get great compliments about our staff members, although we do believe there is always place for improvement. If you can provide us with specific name or description we can better assist the individual for improvement. We are looking forward to have you back with us in the near future as our customer again. Kind regards, Management

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We stayed In a safari tent to try something different and was so great experience. The pool area was great to chill out for the day with a few cocktails and a swim. We had a nice little getaway
Se hospedó 2 noches en octubre de 2019
Respuesta de Aelita el 19 oct. 2019
Thank you so much. We highly appreciate your feedback and looking forward to welcome you back with us again. Please feel free to follow us and share your memories on our social media sites as well :) Kind regards, Management

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Every thing was awesome my grandkids absolutely loved it, they kept saying when can we come back. I have no complaints about the place it was amazing
Se hospedó 2 noches en octubre de 2019
Respuesta de Aelita el 19 oct. 2019
Thank you so much, we are so happy to hear your grand kids enjoyed themselves . We highly appreciate your feedback and looking forward to welcome you back with us again. Kind regards, Management

6/10 Aceptable

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had a villa with a pool view which was brilliant and fantastic to park next to it. Unfortunately so many young children unattended driving the hire Go karts recklessly around the property and along the footpaths. The children’s park had no sun shade so to hot to play on the equipment. The room was clean but the aircon didn’t work and dishwasher had a terrible smell, they need to have basic cleaning products and toiletries stocked.
Se hospedó 3 noches en octubre de 2019
Respuesta de Aelita el 12 oct. 2019
Thank you for your feedback We always highly appreciate places for improvement. Can we please inquire what villa number you stayed exactly as we have consistently scheduler maintenance checks but we can double check on all items mentioned. Regarding parents supervision we try to emphasize it as much as we can and in most night we have the security around all time and can be contacted via the after hour phone number. We hope you have enjoyed the rest of your stay. Kind Regards, Management

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en septiembre de 2019
Respuesta de Aelita el 5 oct. 2019
Thank you for your feedback. We are looking forward to welcome you back with us in the near future. Kind Regards, Management

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The grounds a beautiful and safe. Facilities and amenities plenty of and clean. During school holidays, they really accommodate for children. Cabins are clean, comfy and roomy!
Se hospedó 2 noches en septiembre de 2019
Respuesta de Aelita el 28 sept. 2019
Thank you for the great feedback :) We are looking forward to welcome you back again. Kind Regards, Management

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en septiembre de 2019
Respuesta de Aelita el 5 oct. 2019
Thank you for your feedback We are looking forward to welcome you back with us in the near future. Kind Regards, Management

8/10 Bueno

Cliente verificado

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
A great family friendly location. Great villas and car parking. It was a bit crappy to have to walk around on gravel and uneven ground in the dark to access the front gate after being at an event that finished after 9pm and we were unable to access through the side gate. A lot of people who go to functions would require this entrance to be available after functions and it should be accessible.
Se hospedó 2 noches en septiembre de 2019
Respuesta de SPHR Team el 22 sept. 2019
Thank you for your feedback. We lock the Hotel entrance gate for the safety and security of our guests staying in Villas and Sites nearby who may have young children sleeping; our main gate is always accessible. Thanks again, we hope to see you again in the future.