Caja de seguridad en la habitación y escritorio

Opiniones sobre Adina Apartment Hotel Brisbane

4.5 out of 5
Adina Apartment Hotel Brisbane
171 George Street, Brisbane, QLD

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 489 de 670 opiniones" "
Evaluación: 8 - Bueno. 123 de 670 opiniones" "
Evaluación: 6 - Aceptable. 31 de 670 opiniones" "
Evaluación: 4 - Mediocre. 21 de 670 opiniones" "
Evaluación: 2 - Terrible. 6 de 670 opiniones" "

9,6/10

Limpieza

9,4/10

Personal y atención

9,2/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Andrea

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente, el hotel es muy limpio, bien ubicado y super bonito
Se hospedó 1 noche en febrero de 2020
Respuesta de Andrew el 8 feb. 2020
Dear Andrea, Thank you for choosing to stay with Adina Apartment Hotel Brisbane. Your positive comments are greatly appreciated and I am pleased to read that you enjoyed your stay with us. We look forward to seeing you again on your return. Kind regards, Andrew O'Donovan | Duty Manager

10/10 Excelente

Ji

Se hospedó 3 noches en abril de 2024
Respuesta de Naly S. | Duty Manager el 19 abr. 2024
Dear Jl, Thanks for the amazing 5-star review!We hope to have the pleasure of welcoming you back on your next trip to Brisbane. Kind regards,

10/10 Excelente

Alison

Le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Naly S. | Duty Manager el 17 abr. 2024
Dear Alison, Thanks for taking the time to leave a 5/5 review of your stay at Adina Brisbane!We hope to welcome you back soon. Kind regards,

6/10 Aceptable

Dayna, Torrington

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención, servicios
Thai property was in a look location which was easy access to walk into the mall or to Southbank. Horrible parking, the hotel parking was difficult to find and once found it was full. Was told to park elsewhere down the street after the receptionist told me it would be cheaper prices anyhow, which I never was told I would have to pay for parking in the first case as I believed I had paid for it in the booking fee since selecting parking. Room was clean and bed very comfortable. Staff weren’t very helpful. Lifts took forever, waiting a while each time needing to use them even while it didn’t seem to be busy. Overall nice place but wouldn’t stay here again as the access with parking makes it annoying and easier to stay somewhere with better parking.
Se hospedó 1 noche en abril de 2024
Respuesta de Luca G el 8 abr. 2024
Dear Dayna,Thank you for taking the time to post a review of Adina Hotel Brisbane.I am pleased to read that our location was suited to your needs. Unfortunately, our car park can become quite busy, especially over a weekend such as your stay. I apologize that you found the car park to be inconvenient, we are looking at different ways to improve this.We hope to welcome you back againKind regards,Luca Gattino Duty Manager

8/10 Bueno

Shane

Le gustó: Estado de la propiedad e instalaciones
No le gustó: Servicios
Restaurants closed to much.
Se hospedó 4 noches en marzo de 2024
Respuesta de Naly S.| Duty Manager el 31 mar. 2024
Dear Shane, Thank you for taking the time to leave a review of your stay at Adina Brisbane. I am glad to see you have enjoyed most aspects of your stay. I apologise, however, that you found it inconvenient that our facilities were closed during the Easter Holidays. Unfortunately, our opening hours can vary during these periods. I hope we get the opportunity to welcome you back, this time with the opportunity to enjoy the full scope of service we provide. Warm regards,

10/10 Excelente

Ian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful conversion of a heritage building. Our bathroom was a bank vault and the swimming pool was located in an amazing light shaft…
Se hospedó 1 noche en marzo de 2024
Respuesta de Luca el 30 mar. 2024
Dear Mr Ian,Thank you for sharing your review following your recent stay with us. Our design team worked tirelessly to highlight the Heritage features in a modern way. They'll be happy to know their efforts have not gone unnoticed. I look forward to sharing your feedback with the entire hotel.Kind regards,Luca Gattino Duty Manager

10/10 Excelente

Ian

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The hotel was fantastic, perfectly located for all areas of central Brisbane. The staff were exceptional and went above and beyond to ensure our stay was enjoyable.
Se hospedó 2 noches en marzo de 2024
Respuesta de Luca el 30 mar. 2024
Dear Mr Ian,We very much appreciate you taking the time to complete feedback following your recent stay at Adina Apartment Hotel Brisbane.I am happy to read that our location and our staff went beyond your expectations.Thank you again for your review, we look forward to welcoming you back again shortly.Kind regards,Luca Gattino Duty Manager

10/10 Excelente

JASON

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean great location
Se hospedó 1 noche en marzo de 2024
Respuesta de Joni M. | Duty Manager el 19 mar. 2024
Dear Jason,Thank you for taking the time to share your kind feedback with us.We are delighted to read that you enjoyed your recent stay and the convenience of our central location.We hope we have the pleasure of welcoming you back to our Adina in the very near future.Kind regards,Joni M. Duty Manager

10/10 Excelente

Cremilde

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location. Central to many attractions. Accommodations were spacious and very clean. Staff was great.
Se hospedó 3 noches en marzo de 2024
Respuesta de Joni M. | Duty Manager el 19 mar. 2024
Dear Cremilde,Thank you for taking the time to share your kind feedback with us.We are delighted to read that you enjoyed your recent stay and the convenience of our central location.We thank you also for noting the efforts of our friendly Team.We hope we have the pleasure of welcoming you back to our Adina in the very near future.Kind regards,Joni M. Duty Manager

8/10 Bueno

Wendy

Le gustó: Limpieza
Se hospedó 2 noches en marzo de 2024
Respuesta de Valentina N. | Duty Manager el 8 mar. 2024
Dear Wendy, Thank you for taking the time to write a review of your recent experience with us at Adina Hotel Brisbane. The team and I are delighted to have read that you enjoyed your experience. It is pleasing to know our location and room were suitable and comfortable for your stay in Brisbane.I look forward to welcoming you back to the hotel in the near future. Kind regards,

10/10 Excelente

Carol

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I stay here many times. Great hotel. This time service at front desk/reception was lovely & I appreciate that. !
Se hospedó 1 noche en marzo de 2024
Respuesta de Valentina | Duty Manager el 4 mar. 2024
Dear Carol,Thank you for taking the time to write a review of your recent experience with us at Adina Hotel Brisbane.The team and I are absolutely delighted to have read that you enjoyed your experience. It is pleasing to know our friendly team contributed to making your stay enjoyable!I look forward to welcoming you back to the hotel in the near future. Kind regards,

4/10 Mediocre

Louise

Se hospedó 3 noches en febrero de 2024
Respuesta de Joni M. | Duty Manager el 21 mar. 2024
Dear Lousie,Thank you for taking the time to share your valued feedback with us.We hope we have the pleasure of welcoming you back to our Adina in the very near future, with a much better experience.Kind regards,Joni M. Duty Manager

2/10 Terrible

Louise

Se hospedó 2 noches en febrero de 2024
Respuesta de Joni M. | Duty Manager el 21 mar. 2024
Dear Lousie,Thank you for taking the time to share your valued feedback with us.We hope we have the pleasure of welcoming you back to our Adina in the very near future, with a much better experience.Kind regards,Joni M. Duty Manager

10/10 Excelente

Dianne

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to the cbd
Se hospedó 2 noches en febrero de 2024
Respuesta de Joni M. | Duty Manager el 19 feb. 2024
Dear Dianne,Thank you for taking the time to share your kind feedback with us.We are delighted to read that you enjoyed your recent stay and the convenience of our central location.We hope we have the pleasure of welcoming you back to our Adina in the very near future.Kind regards,Joni M. Duty Manager

2/10 Terrible

Anna

Se hospedó 1 noche en febrero de 2024
Respuesta de Joni M. | Duty Manager el 21 mar. 2024
Dear Anna,Thank you for taking the time to share your valued feedback with us.We hope we have the pleasure of welcoming you back to our Adina in the very near future, with a much better experience.Kind regards,Joni M. Duty Manager

10/10 Excelente

MIEKO

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 4 noches en febrero de 2024
Respuesta de Joni M. | Duty Manager el 21 mar. 2024
Dear Meiko,Thank you for taking the time to share your kind feedback with us.We are delighted to read that your enjoyed your recent stay.We hope we have the pleasure of welcoming you back to our Adina in the very near future.Kind regards,Joni M. Duty Manager

8/10 Bueno

Dana

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We liked the central location and the looks and Devore of the room
Se hospedó 2 noches en febrero de 2024
Respuesta de ADG el 8 feb. 2024
Dear Dana,Your positive remarks about our central location and room décor are very encouraging. At Adina Apartment Hotel Brisbane, we strive to offer our guests an exceptional experience by focusing on the aesthetic appeal and comfort of our rooms, as well as the strategic location of our hotel. Your feedback enhances our commitment to continuous improvement and guest satisfaction. We look forward to welcoming you back on your next visit to Brisbane.Kind regards,Angela and the Adina Brisbane Team

10/10 Excelente

ROSA

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
So central to the city. Easy to reach the ferries, buses and shops. Apartment was spacious and lovely and clean. Bed was super comfy and bedding lovely silky quality. Would recommend wholeheartedly.
Se hospedó 8 noches en enero de 2024
Respuesta de ADG el 6 feb. 2024
Dear Rosa,It was a pleasure to read your charming review. It's heartening to know that our central location added to the convenience of your stay and you enjoyed the accessibility to various forms of transport and shopping opportunities. Your words of appreciation for our spacious and clean apartment truly motivate us. We take immense pride in our cozy and comfortable bedding; your positive feedback reaffirms our commitment to providing our guests with a luxurious experience.Knowing that you would recommend us wholeheartedly is indeed high praise! Looking forward to welcoming you back to Adina Apartment Hotel Brisbane in the future.Kind regards,Angela and the Adina Brisbane Team

10/10 Excelente

Lisa

Se hospedó 2 noches en enero de 2024
Respuesta de Joni M. | Duty Manager el 3 feb. 2024
Dear Lisa,Thank you for taking the time to share your kind feedback with us.We are delighted to read that you enjoyed your recent stay.We hope we have the pleasure of welcoming you back to our Adina in the very near future.Kind regards,Joni M. Duty Manager

10/10 Excelente

elisabeth, Montreal

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
-
Se hospedó 2 noches en enero de 2024
Respuesta de ADG el 30 ene. 2024
Dear Elisabeth,We are delighted to hear that you had a pleasant stay at our Adina Apartment Hotel Brisbane. Our goal is to provide an enjoyable experience for all our guests, and we are glad that we could help make your trip a memorable one. We look forward to welcoming you back soon!Kind regards,Angela and the Adina Brisbane Team

10/10 Excelente

Roger

Se hospedó 1 noche en enero de 2024
Respuesta de Joni M. | Duty Manager el 3 feb. 2024
Dear Roger,Thank you for taking the time to share your kind feedback with us.We are delighted to read that you enjoyed your recent stay.We hope we have the pleasure of welcoming you back to our Adina in the very near future.Kind regards,Joni M. Duty Manager

10/10 Excelente

Simon

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very impressed by the staff at check-in, their courtesy and preparedness to attend and their demeanor attending to queries during our stay. I’d rate them highly compared to other accommodation we’ve used in the city.
Se hospedó 2 noches en enero de 2024
Respuesta de ADG el 28 ene. 2024
Dear Simon, Your kind words about our dedicated staff have brightened our day. It's indeed a pleasure to know that their courteousness and readiness to assist made a positive impression on you.At Adina Apartment Hotel Brisbane, we strive to maintain a high standard of service. We are proud to have exceeded your expectations in comparison to other accommodations you've experienced in the city. Your encouraging review reassures us that we are indeed creating an enjoyable experience for our guests. We look forward to welcoming you again on your next visit.Kind regards,Angela and the Adina Brisbane Team

10/10 Excelente

Melissa

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wonderful staff and great location … will definitely stay there next time we’re in Brisbane!
Se hospedó 3 noches en enero de 2024
Respuesta de Duty manager el 21 ene. 2024
Dear Melissa, Thank you so much for your fabulous feedback! The team and I are thrilled to hear you enjoyed all aspects of your stay.We look forward to welcoming you back in the near future. Kind regards, Luke Duty Manager

10/10 Excelente

Terry, Buckeye

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location, nice large hotel room with small kitchenette, mini refrig, dishes, utensils, great shower. Our only negative was the difficulty locating the parking garage. One of us had to run in while the other waited in an illegal spot to find out where the parking garage was located. They gave me a map to find it. When we were departing we had a note on our car threatening to tow us as we were in Adina Apartment parking, which we paid for upon check in. They must not link their parking and paid system well as the nite wasn't there the first day. Otherwise, the location was perfect for walking everywhere.
Se hospedó 2 noches en enero de 2024
Respuesta de Duty Manager el 21 ene. 2024
Dear Terry,I would like to thank you for taking the time to review your most recent visit to Adina Hotel Brisbane.I am delighted to read such positive comments regarding our great location and facilities perfect for your stay.We apologise that your experience with the onsite parking was not to your satisfaction.We hope we have the opportunity to welcome you back soon.Kind regards,Luke Duty Manager

8/10 Bueno

Sally

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room and staff were excellent. Finding parking nearby was difficult and, once found, expensive.
Se hospedó 1 noche en enero de 2024
Respuesta de ADG el 17 ene. 2024
Dear Sally,Fantastic to hear that you enjoyed our rooms and found our staff to be excellent - we're pretty proud of them. Sorry to hear about your parking experience though, it can be a bit of a challenge in the hustle and bustle of Brisbane.Next time you're visiting, feel free to give us a shout beforehand. We can't promise a solution but we might be able to give you a few tips and tricks to make it a bit less of a hassle. Kind regards,Angela and the Adina Brisbane Team

10/10 Excelente

Carly

Se hospedó 1 noche en enero de 2024
Respuesta de ADG el 17 ene. 2024
Dear Carly,We are delighted to hear that you had a pleasant stay at our Adina Apartment in Brisbane. It is our aim to ensure that all of our guests have an enjoyable stay and we are thrilled that your experience was positive. We look forward to welcoming you back again soon.Kind regards,Angela and the Adina Brisbane Team

10/10 Excelente

Rebecca

Se hospedó 1 noche en enero de 2024
Respuesta de Joni M. | Duty Manager el 3 feb. 2024
Dear Rebecca,Thank you for taking the time to share your kind feedback with us.We are delighted to read that you enjoyed your recent stay.We hope we have the pleasure of welcoming you back to our Adina in the very near future.Kind regards,Joni M. Duty Manager

10/10 Excelente

Matthew

Viajó con su familia y niños pequeños
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de ADG el 17 ene. 2024
Dear Matthew,We are delighted to hear that you enjoyed your experience with us at Adina Apartment Brisbane. We strive to provide an excellent service and are glad that our efforts were appreciated. We look forward to welcoming you back again in the near future.Kind regards,Angela and the Adina Brisbane Team

10/10 Excelente

Cody

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great staff and location. Was able to walk around to most places.
Se hospedó 3 noches en enero de 2024
Respuesta de ADG el 17 ene. 2024
Dear Cody,It's wonderful to hear that you found our location convenient and our staff hospitable. At Adina Apartments, we always strive to ensure our guests are able to make the most of their stay, and it seems you were able to do just that.We're glad you enjoyed the accessibility of various destinations from our location. Our staff members will be pleased to learn of your high praise as well.Looking forward to welcoming you back on your next visit.Kind regards,Angela and the Adina Brisbane Team

10/10 Excelente

Michael

Viajó con su pareja, Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We loved the mix of art deco styling inthe reception area and modern styling in oir room.
Se hospedó 4 noches en enero de 2024
Respuesta de Angela and the Adina Brisbane Team el 17 ene. 2024
Dear Michael,Your warm words regarding the blend of art deco styling in our reception area and the modern flair of your room are much appreciated. At Adina Apartment Brisbane, we take great pride in creating a unique ambiance that combines both traditional elements and contemporary style. Thank you again for your kind words, and we hope to welcome you back on your next visit to Brisbane.Kind regards,Angela and the Adina Brisbane Team

6/10 Aceptable

David

Se hospedó 1 noche en enero de 2024
Respuesta de Angela and the Adina Brisbane Team el 17 ene. 2024
Dear David,We are sorry to hear that you were not completely satisfied with your stay. We take our customer feedback seriously and are continuously striving to improve our services. Your input is valuable to us and we would love to know how we can make a better experience for you.

10/10 Excelente

Denice

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Angela and the Adina Brisbane Team el 17 ene. 2024
Dear Denice,Thank you for your positive feedback about the staff at Adina Apartment Brisbane. We are pleased that you found the staff friendly and accommodating. We value our customers and work hard to ensure their satisfaction and comfort throughout their stay.

10/10 Excelente

Sylvia

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 4 noches en enero de 2024
Respuesta de LL el 17 ene. 2024
Dear Sylvia,Thank you for taking the time to review your most recent visit to Adina Hotel Brisbane.We are delighted to read such positive comments regarding your stay and look forward to welcoming you back for another enjoyable stay in the near future.Kind regards,Luke Duty Manager

10/10 Excelente

NISHIYAMA

Se hospedó 2 noches en enero de 2024
Respuesta de ADG el 28 ene. 2024
Dear Nishiyama,We are delighted to hear that you were very pleased with your stay at Adina Apartment Hotel Brisbane. We strive to ensure all guests have an enjoyable and comfortable experience in our hotel. We hope you'll come and visit us again soon.Kind regards,Angela and the Adina Brisbane Team

2/10 Terrible

Roleen

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de LL el 17 ene. 2024
Dear Roleen,Thank you for taking the time to leave feedback on your recent stay at Adina Hotel Apartments Brisbane.It is unfortunate that your experience did not meet your expectations and we were not up to our usual high standard.If you would like to discuss and provide further details on how we could have improved your stay please kindly reach out to the hotel directly on 07 3155 1000.Kind regardsLuke Duty Manager

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de LL el 17 ene. 2024
Dear Michael,Thank you for taking the time to review your most recent visit to Adina Hotel Brisbane.We are delighted to read such positive comments regarding your stay and look forward to welcoming you back for another enjoyable stay in the near future.Kind regards,Luke Duty Manager

10/10 Excelente

Melissa

Se hospedó 2 noches en enero de 2024
Respuesta de AOD el 17 ene. 2024
Dear Melissa,Thank you so much for your fabulous feedback! The team and I are thrilled to hear you enjoyed all aspects of your stay and are looking forward to you returning.See you soon!Kind regards,Andrew O'Donovan Assistant Manager

10/10 Excelente

Betsy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Respuesta de Valentina N | Duty Manager el 10 feb. 2024
Dear Betsy,Thank you for your wonderful feedback. We are pleased to hear that you enjoyed your stay overall. We look forward to welcoming you back to Adina Brisbane.Kind Regards,

10/10 Excelente

Anna

Se hospedó 1 noche en diciembre de 2023
Respuesta de ADG el 17 ene. 2024
Dear Anna,We are delighted to hear that you enjoyed your stay with us at Adina Apartment Brisbane. We strive to provide the highest level of service and hospitality and it is wonderful to receive such positive feedback. Thank you for choosing us!Kind regards,Angela and the Adina Brisbane Team

10/10 Excelente

Nicole

Se hospedó 1 noche en diciembre de 2023
Respuesta de AOD el 17 ene. 2024
Dear Nicole,Thank you so much for your fabulous feedback! The team and I are thrilled to hear you enjoyed all aspects of your stay and are looking forward to you returning.See you soon!Kind regards,Andrew O'Donovan Assistant Manager

10/10 Excelente

Stella

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Really liked it here! Thanks so much for the great stay
Se hospedó 2 noches en diciembre de 2023
Respuesta de AOD el 17 ene. 2024
Dear Stella,Thank you so much for your fabulous feedback! The team and I are thrilled to hear you enjoyed all aspects of your stay and are looking forward to you returning.See you soon!Kind regards,Andrew O'Donovan Assistant Manager

10/10 Excelente

Philip

Se hospedó 2 noches en diciembre de 2023
Respuesta de ADG el 23 ene. 2024
Dear Philip,We are delighted that you enjoyed your stay with us at the Adina Apartment Hotel Brisbane. It is our mission to make sure that each guest has a comfortable and memorable experience, and it is gratifying to hear that we achieved this for you. We hope you will return soon.Kind regards,Angela and the Adina Brisbane Team

8/10 Bueno

Barry, Burleigh Waters

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We loved our stay. The hotel has been well designed and our room was fantastic. The staff were lovely and very professional. As we were return customers, we received a beautiful bottle of wine and a bag of chocolate nuts. We highly recommend the Adina hotel especially for it location near the Treasry Casino and Queen Street Mall.
Se hospedó 1 noche en diciembre de 2023
Respuesta de AOD el 17 ene. 2024
Dear Stella,Thank you so much for your fabulous feedback! The team and I are thrilled to hear you enjoyed all aspects of your stay and are looking forward to you returning.See you soon!Kind regards,Andrew O'Donovan Assistant Manager

10/10 Excelente

Andrea

Se hospedó 2 noches en diciembre de 2023
Respuesta de Joni M. | Duty Manager el 1 ene. 2024
Dear Andrea,Thank you for taking the time to share your kind feedback with us.We are delighted to read that you enjoyed your recent stay.We hope we have the pleasure of welcoming you back to our Adina in the very near future.Kind regards,Joni M. Duty Manager

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Bra hotell
Bra hotell, nära till allt, trevligt bemötande, mycket bra restaurang, behöver dock inte byta handdukar varje dag.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Joni M. | Duty Manager el 1 ene. 2024
Dear Valued Guest,Thank you for taking the time to share your kind feedback with us.We are delighted to read that you enjoyed your recent stay and the convenience of our central location.We hope we have the pleasure of welcoming you back to our Adina in the very near future.Kind regards,Joni M. Duty Manager

10/10 Excelente

MIKYUNG

Se hospedó 5 noches en diciembre de 2023
Respuesta de Joni M. | Duty Manager el 1 ene. 2024
Dear Mikyung,Thank you for taking the time to share your kind feedback with us.We are delighted to read that you enjoyed your recent stay.We hope we have the pleasure of welcoming you back to our Adina in the very near future.Kind regards,Joni M. Duty Manager

10/10 Excelente

Helena

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Mycket bra hotell
Mycket bra hotell. Bra läge, snyggt, fräscht, rymligt rum med utsikt, bytte dock handdukar varje dag. Bra restaurang
Se hospedó 2 noches en diciembre de 2023
Respuesta de Joni M. | Duty Manager el 27 dic. 2023
Dear Helena,Thank you for taking the time to share your kind feedback with us.We are delighted to read that you enjoyed your recent stay and the convenience of our central location.We hope we have the pleasure of welcoming you back to our Adina in the very near future.Kind regards,Joni M. Duty Manager

10/10 Excelente

DGene

Se hospedó 8 noches en diciembre de 2023
Respuesta de Joni M. | Duty Manager el 23 dic. 2023
Dear DGene,Thank you for taking the time to share your kind feedback with us.We are delighted to read that you enjoyed your recent stay.We hope we have the pleasure of welcoming you back to our Adina in the very near future.Kind regards,Joni M. Duty Manager

10/10 Excelente

Andrew

Se hospedó 3 noches en diciembre de 2023
Respuesta de Joni M. | Duty Manager el 22 dic. 2023
Dear Andrew,Thank you for taking the time to share your kind feedback with us.We are delighted to read that you enjoyed your recent stay.We hope we have the pleasure of welcoming you back to our Adina in the very near future.Kind regards,Joni M. Duty Manager

6/10 Aceptable

Amanda

Viajó con su familia
Le gustó: Limpieza
9 night stay in 1 bed apartment- excellent location. No balcony apartment or windows for fresh air and the temperature controlled aircon was freezing! Limited devices for internet connection. 2 phones and 2 laptops were over limit. Stovetop/ hot plates not working for cooking convenience. Unfortunately pool was drained and not accessible for use which was disappointing. Other than that, location in proximity to restaurants, Southbank and shopping was excellent. Value for the price- 3 stars.
Se hospedó 9 noches en diciembre de 2023
Respuesta de Naly S. | Duty Manager el 20 dic. 2023
Dear Amanda, Thanks for taking the time to leave some valued feedback on your stay with us. I am glad our central location was well-suited for your needs!I understand with longer stays there is a preference for a balcony/window for fresh air. These room options are available on our premier floors. Our friendly team is always happy to assist in making changes or upgrades to your reservation should you request this. However, rest assured that all our rooms have constant air circulation for compliance reasons. Additionally, I am sorry to hear your stove unit was not functioning properly. I have escalated this to our Maintenance team for further investigation. I appreciate you letting us know. In regard to the pool, I am sorry that this was an inconvenience during your stay. Due to recent storm activity, it was necessary to restrict access to ensure the safety of our valued guests. With this said, I understand our team reached out to you during your stay to ensure everything was okay, and assured you we were available should you need further assistance, but never heard back from you. Please take comfort in the knowledge that our team is available 24/7 and prepared to help to the best of our abilities regarding any issues or further requests you might have during your stay. Again, Amanda, I am sorry that the above reasons cause your experience with us to not be up to your expectations. I hope we have the opportunity to rectify this should you choose to stay with us again!Kind regards,