4/10 Mediocre
Christine
Viajó con mascotas, Viajó en grupo
10 dic. 2025
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Servicios
The room and the view from the room were great. Unfortunately, the hotel was being remodeled and we were never emailed or told prior to checking in. We were told at check in, that because of the remodel that there wouldn't be a hot breakfast which was one of the BIG reasons we had booked this hotel. She told me that there would be breakfast burritos and breakfast sandwiches that could be microwaved yet there wasn't any available either morning. The lady was snippy that the information was on the hotel's website. I've looked at the hotel website and still don't see any notification about the remodel. Her suggestion was to ask me if I wanted to cancel my reservation while I'm standing there checking in. I truly doubt I would have been able to find a hotel at the last minute with hot breakfast and parking at the last minute for a reasonable price. It was also very disappointing that you pay to park on site with no guarantee that you can park in the garage with direct hotel access. I honestly believe that we should get some kind of refund after eating half sized yogurts, packaged muffins, bagels in sandwich bags with plain cream cheese and the most bruised bananas I've ever seen in my life.
Christine
Se hospedó 2 noches en diciembre de 2025
