Gosh 1/5 when your parents on check out gave us 100% and loved the view sorry you did not feel the same way :-(Enjoy the rest of AustraliaJanet :-)

A massive THANK YOU Mathew for your 5/5 and for choosing to stay with us :-) we really do appreciate it :-)Travel safeJanet :-)

A massive THANK YOU Robert for your 5/5 and for choosing to stay with us :-) we really do appreciate it :-)Travel safeJanet :-)

A massive THANK YOU Peggy for your 5/5 and for choosing to stay with us :-) we really do appreciate it :-)Travel safeJanet :-)

A massive THANK YOU Mark for your 4/5 and for choosing to stay with us :-) we really do appreciate it :-)Travel safeJanet :-)

A massive THANK YOU David for amazing comments and the perfect 5/5 score, it means so much to us all :-)we are so pleased you were well happy :-)Travel safeJanet :-)

A massive THANK YOU Alan for your lovely comments and your perfect score 5/5 :-) it means a lot to us :-)Travel safeJanet :-)

A huge THANK YOU Elizabeth for your 4/5, comments and for choosing to stay with us :-) we really appreciate it :-)Travel safeJanet :-)

A massive THANK YOU David for your perfect 10/10 and for choosing to stay with us :-) we really do appreciate it.Stay safe Janet :-)

You have made my day Josh with your amazing comments and for always choosing to stay with us :-) it means so much to us, so we send you a massive THANK YOU :-)Janet :-)

A massive THANK YOU Nathan for your amazing 5/5, comment and for choosing to stay with us :-) it means a lot to us :-)Travel safeJanet :-)

Hi, Amanda, so sorry to hear you and your mum Christine were not happy with the extra charge of 25 using a 2nd bed in the room which covers the cost of all the extra linen to be cleaned which was explained to you by my receptionist which then was refunded back to you straight away with no problems.Travel safe!Janet :-)

A massive THANK YOU Peter for your amazing 10/10 score and for choosing to stay with us :-) it means a lot to us and that you had a wonderful time with us :-)Travel safeJanet :-)

Good morning Henry and Angela,It has saddened me to see your comment "terrible" which means you did not enjoy your overnight stay with us :-( :-( :-( Thank you for staying with us so sorry you were disappointed.Travel safe.Janet:-)

A massive THANK YOU Larry for your 4/5 and lovely comments :-) we really do appreciate it Travel safeJanet :-)

A massive THANK YOU Paula for your amazing 10/10 ratings, we really do appreciate it :-)Merry Xmas to you and your loved ones :-)Stay safe'Janet :-)

Hi Jing,Thank you for you feedback re your stay with us.The doormat you are referring to outside your room I will disagree as the door mats are under cover plus we have just received the tail end of cyclone Jasper!!!!! Rain and wind before your arrival Travel safeJanet

A massive THANK CRAIG for your perfect 5/5 and for choosing to stay with us :-) it means a lot to us :-)Stay safe and well over the festive season.Janet :-)

A massive THANK YOU Chris for your 5/5 and for choosing to stay with us :-) it means a lot to us:-)Travel safeJanet :-)

A massive THANK YOU Christine for such lovely kind comments and your perfect 5/5 :-) it means a lot to me :-) Travel safeJanet :-)

A massive THANK YOU Rita for your perfect 5/5 and for choosing to stay with us :-) we are so pleased you found the Resort a beautiful place to stay :-)Travel safeJanet :-)

A massive THANK YOU Russell for your perfect 5/5, comments and for choosing to stay with us and we look forward to welcoming you back again for that much needed R & R Stay safeJanet :-)

A massive THANK YOU Travis for your perfect 10/10 score and for choosing to stay with us :-) we really do appreciate it :-)Travel safeJanet :)

A massive THANK YOU Yvonne for your perfect 5/5 and lovely comments:-) it means so much to us :-)Safe travelsJanet :-)

A massive THANK YOU Glen for your amazing 10/10 score and comments :-) we really do appreciate it :-)Stay safe and well.Janet :-)

A massive THANK YOU Joshua for such amazing comments and the 5/5 score which means a lot to us :-)Travel safeJanet :-)

Thanks Terrance for your great review!

A massive THANK YOU Lindsay for your perfect 10/10 score and for choosing to stay with us :-) it means a lot to us :-)Travel safeJanet :-)

A massive THANK YOU Frank for your perfect 5/5 and wonderful comments :-) it means a lot to us :-)Travel safeJanet :-)

A massive THANK YOU Kitty for your 5/5 and lovely comments :-) we really appreciate it :-) Travel safe and we look forward to welcoming you back again soon :-)Janet :-)

Sorry to hear Justin you had an unpleasant experience with us :-( After investigation the fan needs replacing by an electrician so thank you for bringing it to our attention.Bar fridges only have an ice block space, you needed to book a room with a fridge freezer.Yes, the Wi-Fi goes on holiday mode which makes it slow at times. this cannot be rectified after 5 years of trying with Telstra etc.Smokers cannot smoke on any balconies or patios hence that they smoke around the tables on the grounds. This is out of our control where they throw their butts.Yes, we were fully booked so we could not move you.We noticed that you had a child with you if you had said 3 people on your booking you would not have been able to book the ocean queen room. Also, the "maintenance man passed you on Saturday morning and would have listened to your complaints or instead of putting your key in the box you should have come into reception and spoke to us the managers.All the best for the future Justin and thank you for choosing to stay with us and letting us know you will not be back.Stay safe.Janet :-)Janet :-)

A massive THANK YOU Sabrina for your amazing 5/5 and comments :-) we really do appreciate it :-)Travel safeJanet :-)

A massive THANK YOU Katrina for your perfect 5/5 score and for choosing to stay with us :-) we really do appreciate it :-)Travel sdafeJanet :-)

A massive THANK YOU John for your amazing comments and the 4/5 :-) we really do appreciate it :-)Travel safeJanet :-)

A massive THANK YOU Steve :-) we really do appreciate your 5/5 :-)Travel safeJanet :-)

A massive THANK YOU Linda for such kind wonderful comments :-) you have made my day :-) it means a lot :-)Travel safeJanet :-)

A massive THANK YOU Magill for your perfect 5/5 score and lovely kind comments :-) we really do appreciate it :-)Travel safeJanet :-)

A massive THANK YOU Amy for your perfect 5/5, comments and for always choosing to stay with us :-) we really appreciate it :-)See you next yearJan et :-)

A massive THANK YOU April for your perfect 5/5 and comments :-) we really do appreciate :-) we are so pleased you had such a lovely stay with us that you stayed a 2nd night :-)Travel safeJanet :-)

A massive THANK YOU Julie for your perfect 5/5 score and awesome comments :-) we really do appreciate it :-)Travel safeJanet :-)

A massive THANK YOU Clive for your 4/5 score and comments :-) we are so pleased you had a great stay with us :-)Travel safeJanet :-)

A massive THANK YOU Georges for your perfect 5/5 score and wonderful comments re your stay with us :-) we are so pleased you had such an awesome time that you would highly recommend us which means so much to us :-)Stay safe and wellJanet :-)

A massive THANK YOU Judith for your wonderful comments :-) we really do appreciate it :-)Travel safeJanet :-)

A massive THANK YOU for your perfect 5/5 score and comments, we really appreciate it :-)Travel safelyJanet :-)

THANK YOU, Steven, for your perfect 5/5 score and for choosing to stay with us :-)Stays safe and well.Janet :-)

A massive THANK YOU Michael for your perfect 10/10 score and for choosing to stay with us :-)Travel safelyJanet :-)

THANK YOU Emma for your perfect 5/5 it means a lot to us :-)Stay safe and wellJanet :-)

Thanks, Bruce, glad you enjoyed the views. We are continually improving our resort so your feedback is most welcome.

A massive THANK YOU Dawn for your perfect 10/10 score and comments :-) we really do appreciate it.Stay safe and wellJanet :-)

Thank you for choosing to stay with us and the 4/5 Stay safe and wellJanet :-)