Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 427 de 1002 opiniones" "
10 - Excelente
427
Evaluación: 8 - Bueno. 235 de 1002 opiniones" "
8 - Bueno
235
Evaluación: 6 - Aceptable. 142 de 1002 opiniones" "
6 - Aceptable
142
Evaluación: 4 - Mediocre. 91 de 1002 opiniones" "
4 - Mediocre
91
Evaluación: 2 - Terrible. 107 de 1002 opiniones" "
2 - Terrible
107
7,6/10
Limpieza
8,0/10
Personal y atención
7,8/10
Servicios
7,4/10
Estado de la propiedad e instalaciones
7,8/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Diego
Viajó con su pareja
18 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I recommend everyone, good price, good service and good cleaning
Diego
Se hospedó 1 noche en marzo de 2024
Respuesta de Ruth Stl el 20 mar. 2024
Thank you so much for taking the time to leave us feedback regarding your stay. We are always looking for ways to improve for our guests so that we can offer better experiences each time. We hope that we see you again soon that we can show you a much improved stay.
10/10 Excelente
Liliana
Viajó con su pareja
29 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Un excelente servicio de desayuno y máquinas de café Nestlé y chocolate caliente disponibles a cualquier hora
Liliana
Se hospedó 6 noches en febrero de 2024
Respuesta de Ruth St Louis el 3 mar. 2024
Thank you for these thoughtful comments about our hotel! We are very glad to hear that you enjoyed your stay with us.. We are honored to provide guests a clean room with a comfy bed, a hot breakfast to start your day and a well trained staff to accomplish any and every guest request. We hope you choose to stay with us again soon!
8/10 Bueno
Jessica
Viajó con su familia
7 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Buena
Jessica
Se hospedó 6 noches en enero de 2024
Respuesta de Ruth St Louis el 11 feb. 2024
Thank you so much for your kind words and we glad you enjoyed your stay with us. Customer satisfaction is always our number one goal and we are glad that we were able to make your trip memorable. Look forward to seeing you again and have a great day.
10/10 Excelente
Amelia Irene
Viajó con su familia
2 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Tan bien como en casa.
Mucha eficiencia y practicidad en la entrada y la salida, limpieza a solicitud del usuario, excelente desayuno y estación de bebidas. Mi única sugerencia es que el desayuno se extendiera hasta las 10:00 particularmente en invierno. Ya he estado varias veces pero esta estuvo excelente.
Amelia Irene
Se hospedó 12 noches en enero de 2024
Respuesta de Ruth StLouis el 4 feb. 2024
Thank you for these thoughtful comments about our hotel! We are very glad to hear that you enjoyed your stay with us.. We are honored to provide guests a clean room with a comfy bed, a hot breakfast to start your day and a well trained staff to accomplish any and every guest request. We hope you choose to stay with us again soon!
10/10 Excelente
Reina
Viajó con su pareja
26 nov. 2023
Le gustó: Servicios
Muy lindo y limpio
Reina
Se hospedó 1 noche en noviembre de 2023
Respuesta de Ruth St Louis el 28 nov. 2023
Thank you for these thoughtful comments about our hotel! We are very glad to hear that you enjoyed your stay with us.. We are honored to provide guests a clean room with a comfy bed, a hot breakfast to start your day and a well trained staff to accomplish any and every guest request. We hope you choose to stay with us again soon!
10/10 Excelente
Pilar
Viajó con su familia
10 oct. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This Hotel was very ggod.
The service was unique and the hostes was so gentil.
Pilar
Se hospedó 1 noche en octubre de 2023
Respuesta de ruth stl el 11 oct. 2023
Thank you for these thoughtful comments about our hotel! We are very glad to hear that you enjoyed your stay with us.. We are honored to provide guests a clean room with a comfy bed, a hot breakfast to start your day and a well trained staff to accomplish any and every guest request. We hope you choose to stay with us again soon!
6/10 Aceptable
MAGDA
Viajó con su familia
9 sept. 2023
Le gustó: Personal y atención, servicios
Escogí este hotel porque era el mas cerca que me quedaba, a un precio accesible a mi bolsillo, de los lugares a visitar. Además incluía el desayuno y tenía su parking. Hasta todo excelente. Y tengo que decir que el desayuno super bueno y el personal amable. Solo tengo dos quejas. Primera la bañera y lavamano de la habitación se tapaban al usarse. Segundo había que solicitar se limpiara la habitación y lo hacíamos y solo la limpiaron una vez. Para mi que la habitación esté set es importante.
MAGDA
Se hospedó 3 noches en septiembre de 2023
Respuesta de Ruth StL el 11 sept. 2023
¡Gracias por estos comentarios reflexivos sobre nuestro hotel! Estamos muy contentos de saber que disfrutó de su estancia con nosotros. Nos encargaremos de los problemas que tuviera. Nos sentimos honrados de proporcionar a los huéspedes una habitación limpia con una cama cómoda, un desayuno caliente para comenzar el día y un personal bien capacitado para cumplir con todas y cada una de las solicitudes de los huéspedes. ¡Esperamos que elijas quedarte con nosotros pronto!
2/10 Terrible
Carla
10 ago. 2023
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Mal trato
Carla
Se hospedó 1 noche en agosto de 2023
Respuesta de Ruth stl el 11 ago. 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
2/10 Terrible
Carla
6 ago. 2023
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Mala atención y la manager muy grocera
Carla
Se hospedó 1 noche en agosto de 2023
Respuesta de Ruth StL el 8 ago. 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
2/10 Terrible
Carla
5 ago. 2023
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Muy mal trato por parte de la manager del hotel, una señora morena muy grocera con el público
Carla
Se hospedó 1 noche en julio de 2023
Respuesta de Ruth StL el 8 ago. 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
10/10 Excelente
Carla
4 ago. 2023
Carla
Se hospedó 1 noche en julio de 2023
Respuesta de Ruth St L el 24 ago. 2023
Thank you very much for taking the time to review our hotel, we truly do like to hear what you enjoyed about your stay as well as where you think we could use some improvements. Our breakfast attendants pride themselves in being able to assist guests in any way possible to ensure a more enjoyable stay with us and I am glad you were able to experience the friendliness of our staff while you were visiting the area.
10/10 Excelente
Claudia
3 jul. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Me encanto la piscina y la taverna.
Claudia
Se hospedó 1 noche en julio de 2023
Respuesta de Ruth stl el 6 jul. 2023
Thank you very much for taking the time to review our hotel, we truly do like to hear what you enjoyed about your stay as well as where you think we could use some improvements. Our front desk staffs at both check-in and check out pride themselves in being able to assist guests in any way possible to ensure a more enjoyable stay with us and I am glad you were able to experience the friendliness of our staff while you were visiting the area.
4/10 Mediocre
Seong Kuk
Viajó por negocios
27 abr. 2023
No le gustó: Limpieza, estado de la propiedad e instalaciones
Seong Kuk
Se hospedó 1 noche en abril de 2023
Respuesta de Ruth St Louis el 2 may. 2023
Thank you very much for taking the time to review our hotel, we truly do like to hear what you enjoyed about your stay as well as where you think we could use some improvements. Our front desk staffs at both check-in and check out pride themselves in being able to assist guests in any way possible to ensure a more enjoyable stay with us and I am glad you were able to experience the friendliness of our staff while you were visiting the area.
6/10 Aceptable
Hector
15 abr. 2023
Hector
Se hospedó 2 noches en abril de 2023
Respuesta de Ruth St Louis el 9 may. 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
10/10 Excelente
Zoe Valentina
15 mar. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Zoe Valentina
Se hospedó 2 noches en marzo de 2023
Respuesta de Ruth stl el 16 mar. 2023
Thank you very much for taking the time to review our hotel, we truly do like to hear what you enjoyed about your stay as well as where you think we could use some improvements. Our front desk staffs at both check-in and check out pride themselves in being able to assist guests in any way possible to ensure a more enjoyable stay with us and I am glad you were able to experience the friendliness of our staff while you were visiting the area.
10/10 Excelente
Brendalys
Viajó por negocios
9 mar. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Brendalys
Se hospedó 1 noche en marzo de 2023
Respuesta de Ruth stl el 10 mar. 2023
Thank you very much for taking the time to review our hotel, we truly do like to hear what you enjoyed about your stay as well as where you think we could use some improvements. Our front desk staffs at both check-in and check out pride themselves in being able to assist guests in any way possible to ensure a more enjoyable stay with us and I am glad you were able to experience the friendliness of our staff while you were visiting the area. We are glad to have you with us.
10/10 Excelente
Natasha
12 feb. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Vacaciones
Me gusto mucho el hotel. El servicio al cliente excelente, los empleado super amable.
Me encanto la piscina, el gym y el area de desayuno, tiene una area de cafe y chocolate caliente gratis.
Tiene un Restaurante Copper House Tavern super rico la comida lo recomiendo al 100%
La habitacion me que me toco super limpio.
El Hotel Best Wester Plus Waltham lo recomiento 100%
Natasha
Se hospedó 7 noches en febrero de 2023
Respuesta de Ruth st Louis el 15 feb. 2023
Thank you we appreciate greatly your survey, and your business is very important to us, we value your feedback and will take care of the issues. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again.
10/10 Excelente
Kendall
Viajó con su familia
16 nov. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Kendall
Se hospedó 2 noches en noviembre de 2022
Respuesta de Ruth st Louis el 17 nov. 2022
Thank you very much for taking the time to review our hotel, we truly do like to hear what you enjoyed about your stay as well as where you think we could use some improvements. Our front desk staffs at both check-in and check out including the breakfast attendant pride themselves in being able to assist guests in any way possible to ensure a more enjoyable stay with us and I am glad you were able to experience the friendliness of our staff while you were visiting the area. Hope to see you on your next visit to the Waltham area!
10/10 Excelente
Brendaly
Viajó por negocios
17 may. 2022
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Mi segunda vez rápido y sencillo
Estuvo bien mi llegada fue muy rapido elmpersonal amable estacionamiento sencillo fue mi segunda vez hay por trabajo ya q está en una buena ubicación para mi
Brendaly
Se hospedó 1 noche en mayo de 2022
Respuesta de Ruth St Louis el 12 jun. 2022
Gracias por completar la encuesta sobre su reciente estadía en nuestra propiedad.
Su negocio es muy importante para nosotros y valoramos sus comentarios. Al decirnos qué le gustó de su estadía y cómo podemos mejorar, nos ayuda a Darrin una experiencia superior para usted y otros huéspedes en el futuro. Esperamos que regrese y nos vuelva a ver pronto.
10/10 Excelente
Lissette
12 abr. 2022
Lissette
Se hospedó 1 noche en abril de 2022
Respuesta de Ruth St Louis el 13 abr. 2022
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
4/10 Mediocre
UnicornYanelly
Viajó con su familia
10 feb. 2022
Le gustó: Estado de la propiedad e instalaciones
No le gustó: Personal y atención
La actitud de las personas en el caunte, y las alfombras el olor es fuerte mu sucias
UnicornYanelly
Se hospedó 1 noche en febrero de 2022
Respuesta de Ruth StL el 13 feb. 2022
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
8/10 Bueno
Doris
Viajó con su familia
27 ene. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Doris
Se hospedó 1 noche en enero de 2022
Respuesta de Ruth StL el 1 feb. 2022
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
8/10 Bueno
carlos
29 jul. 2021
carlos
Se hospedó 1 noche en julio de 2021
2/10 Terrible
Cliente verificado
Viajó con su pareja
28 jul. 2021
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
No lo recomiendo los cuartos está sucio y el personal de recepción son unos groseros
Cliente verificado
Se hospedó 3 noches en julio de 2021
Respuesta de Mike el 29 jul. 2021
We apologize for your stay. Please contact me directly the next time you are in town and I will personally make sure everything is good.
Mike Fenn
General Manager
2/10 Terrible
Jesua
12 may. 2021
No le gustó: Estado de la propiedad e instalaciones
Jesua
Se hospedó 1 noche en mayo de 2021
Respuesta de Ruth St Louis el 23 may. 2021
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
10/10 Excelente
Cliente verificado
Viajó con su familia
2 may. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Muy bueno
Cliente verificado
Se hospedó 2 noches en abril de 2021
Respuesta de Ruth St Louis el 4 may. 2021
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
10/10 Excelente
Cliente verificado
13 abr. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo las expectativas que una persona nesecita
Cliente verificado
Se hospedó 1 noche en abril de 2021
Respuesta de Ruth St Louis el 13 abr. 2021
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
10/10 Excelente
Cliente verificado
13 abr. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Cómodo limpio todo perfecto
Cliente verificado
Se hospedó 2 noches en abril de 2021
Respuesta de Ruth St Louis el 13 abr. 2021
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
10/10 Excelente
Cliente verificado
Viajó con su familia y niños pequeños
19 dic. 2020
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy bueno volvería lo recomiendo. A demás tiene muy bonita vista.
Cliente verificado
Se hospedó 2 noches en diciembre de 2020
Respuesta de Ruth St Louis el 24 dic. 2020
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
8/10 Bueno
Andrius, Bangor
Viajó por negocios
29 abr. 2024
Le gustó: Limpieza, personal y atención
Good location - overall an average hotel with average amenities.
Andrius
Se hospedó 1 noche en abril de 2024
Respuesta de Ruth st louis el 30 abr. 2024
Thank you for staying with us and for sharing your experience here for others to read. We are committed to a world class experience. We were all happy to hear you had a nice stay. We hope to see you again soon.
10/10 Excelente
Neftali
25 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Me encantó todo
Neftali
Se hospedó 2 noches en abril de 2024
Respuesta de Ruth st louis el 25 abr. 2024
Thank you for staying with us and for sharing your experience here for others to read. We are committed to a world class experience. We were all happy to hear you had a nice stay. We hope to see you again soon.
8/10 Bueno
Halena
Viajó con su familia y niños pequeños
25 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff were nice. Decent breakfast. I would stay again. The pool was nice as well. My daughters loved it. Could have more towels close by
Halena
Se hospedó 1 noche en abril de 2024
Respuesta de Ruth st louis el 25 abr. 2024
Thank you for staying with us and for sharing your experience here for others to read. We are committed to a world class experience. We were all happy to hear you had a nice stay. We hope to see you again soon.
4/10 Mediocre
Martin
Viajó por negocios
24 abr. 2024
Le gustó: Limpieza, personal y atención
A lot of elevator noise in the room
Martin
Se hospedó 1 noche en abril de 2024
Respuesta de Ruth st louis el 25 abr. 2024
Thank you for letting us know of the issue you had.
8/10 Bueno
Elin-Marie
Viajó con su familia
24 abr. 2024
Le gustó: Personal y atención, estado de la propiedad e instalaciones
They need to update bedding. Double beds are not adequate. Also need safes in every room otherwise very comfortable stay. Pool and fitness room very nice.
Elin-Marie
Se hospedó 3 noches en abril de 2024
Respuesta de Ruth st louis el 24 abr. 2024
Thank you so much for your kind words and we glad you enjoyed your stay with us. Customer satisfaction is always our number one goal and we are glad that we were able to make your trip memorable. Look forward to seeing you again and have a great day.
8/10 Bueno
Alex
17 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Alex
Se hospedó 1 noche en abril de 2024
Respuesta de Ruth st louis el 18 abr. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
10/10 Excelente
tyler
Viajó con su pareja
16 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property itself was nice i did find some hair in my bed that wasnt mine, and some plastic wrap floating around in the pool other than that I would deff stay again the staff was super friendly, and the room itself was huge for the small price we paid!
tyler
Se hospedó 3 noches en abril de 2024
Respuesta de Ruth st louis el 17 abr. 2024
All constructive comments are welcome, and we value your input. We strive to create a clean, welcoming, and enjoyable atmosphere, and we are very sorry to hear about your concern. Our housekeeping team will be notified. In addition, our staff members are always available to help address any issues. All the best to you, and we wish you safe travels ahead.
4/10 Mediocre
Laura
Viajó por negocios, Viajó con su familia
16 abr. 2024
No le gustó: Limpieza
Interesting how we stayed for a couple nights and housekeeping didn’t bother to clean our room, take out the garbage, or give clean towels… if I had know. There was no housekeeping service to be given I would have stayed at a different hotel…
Laura
Se hospedó 2 noches en abril de 2024
Respuesta de Ruth st louis el 16 abr. 2024
All constructive comments are welcome, and we value your input. We strive to create a clean, welcoming, and enjoyable atmosphere, and we are very sorry to hear about the housekeeping issue, we do provide housekeeping service we will find out why you did not receive housekeepimg service, our staff members are always available to help address any issues. All the best to you, and we wish you safe travels ahead.
10/10 Excelente
Wanderson
13 abr. 2024
Nice
Wanderson
Se hospedó 4 noches en abril de 2024
Respuesta de Ruth st louis el 14 abr. 2024
We are so happy that you had such a delightful time while stay with us. We love to see our guests leave as satisfied as possible. We hope that we get to see you again soon and please have a great day.
8/10 Bueno
Menchi
Viajó con su familia
13 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The hotel is very convenient and close to Bentley University.
Menchi
Se hospedó 1 noche en abril de 2024
Respuesta de Ruth st louis el 14 abr. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
8/10 Bueno
Todd
10 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great service excellent value for your money only negative complaint is the water pressure in the shower because it was nonexistent but other than that I would stay there again in a heartbeat. The fitness facility did the job and there was a nice pool I certainly took advantage of. I would definitely go back if the price was right
Todd
Se hospedó 1 noche en abril de 2024
Respuesta de Ruth st louis el 11 abr. 2024
Thank you for staying with us and for sharing your experience here for others to read. We are committed to a world class experience. We were all happy to hear you had a nice stay. We hope to see you again soon.
4/10 Mediocre
Sooyoun
Viajó con su familia
10 abr. 2024
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Because the facility is old, you should check in advance to see if there are any broken parts. We changed rooms for the night because the shower was broken.
Sooyoun
Se hospedó 1 noche en abril de 2024
Respuesta de Ruth st louis el 10 abr. 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
10/10 Excelente
Mackenzie
7 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
My room was clean, comfortable, and large. I liked the breakfast area and options, as well as the coffee machines. The pool area was also nice. It was sunny and a warm, quiet spot to relax. The location is a little far from downtown Boston, but if you don’t mind a drive it’s a good spot to stay.
Mackenzie
Se hospedó 2 noches en abril de 2024
Respuesta de ruth st louis el 9 abr. 2024
Thank you for staying with us and for sharing your experience here for others to read. We are committed to a world class experience. We were all happy to hear you had a nice stay. We hope to see you again soon.
6/10 Aceptable
Gisele
Viajó con su familia y niños pequeños
7 abr. 2024
No le gustó: Limpieza, estado de la propiedad e instalaciones
Uncomfortable beds, stained walls, rugs & curtains. No hot water in bathroom, broken shower/tub appliances, visible damage to doors.
Main door did not close fully, leaving a gap towards the upper half.
Gisele
Se hospedó 2 noches en abril de 2024
Respuesta de Ruth st louis el 9 abr. 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
10/10 Excelente
Mark
5 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Smell of smoke upon leaving elevators on 5th floor.
Mark
Se hospedó 3 noches en marzo de 2024
Respuesta de Ruth st louis el 9 abr. 2024
Thank you so much for taking the time to leave us feedback regarding your stay. We are always looking for ways to improve for our guests so that we can offer better experiences each time. We will take care of the issue with the door and thank you for letting us know. We hope that we see you again soon that we can show you a much improved stay.
8/10 Bueno
Michel
Viajó con su familia
5 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
c’est un très bon endroit propre et un personnel agréable
Michel
Se hospedó 1 noche en abril de 2024
Respuesta de Ruth st louis el 9 abr. 2024
Thank you for staying with us and for sharing your experience here for others to read. We are committed to a world class experience. We were all happy to hear you had a nice stay. We hope to see you again soon.
10/10 Excelente
Jean
4 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Copper Tavern is top notch eatery. Good food. Excellent service.
Jean
Se hospedó 1 noche en abril de 2024
Respuesta de ruth st louis el 4 abr. 2024
Thank you for staying with us and for sharing your experience here for others to read. We are committed to a world class experience. We were all happy to hear you had a nice stay. We hope to see you again soon.
10/10 Excelente
Nicole
Viajó con su familia
3 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy off 95, easy check in and very clean and nice
Nicole
Se hospedó 1 noche en abril de 2024
Respuesta de Ruth st louis el 4 abr. 2024
Thank you for staying with us and for sharing your experience here for others to read. We are committed to a world class experience. We were all happy to hear you had a nice stay. We hope to see you again soon.
10/10 Excelente
Nicole
Viajó con su familia y niños pequeños
30 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stay. Pool & breakfast were added perks that we took advantage of. Everyone was super friendly! Will book again when visiting family!
Nicole
Se hospedó 3 noches en marzo de 2024
Respuesta de Ruth St Louis el 31 mar. 2024
Thank you for staying with us and for sharing your experience here for others to read. We are committed to a world class experience. We were all happy to hear you had a nice stay. We hope to see you again soon.
10/10 Excelente
Colleen
29 mar. 2024
Colleen
Se hospedó 1 noche en marzo de 2024
Respuesta de Ruth st louis el 23 abr. 2024
Thank you for staying with us and for sharing your experience here for others to read. We are committed to a world class experience. We were all happy to hear you had a nice stay. We hope to see you again soon.
6/10 Aceptable
Meghan, Fort Worth
29 mar. 2024
Le gustó: Personal y atención
It was hard to sleep in the morning as if housekeeping was trying to wake people up to get them out of their rooms at 8am. Very loud heavy banging from them in the hallways
Meghan
Se hospedó 1 noche en marzo de 2024
Respuesta de Ruth St Louis el 31 mar. 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. We will definitely take care of housekeeping issue and thank you for letting us know about it. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.