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Opiniones sobre La Quinta Inn by Wyndham Bossier City

2.5 out of 5
La Quinta Inn by Wyndham Bossier City
309 Preston Blvd, Bossier City, LA

Opiniones

4,4
Evaluación: 10 - Excelente. 98 de 1007 opiniones" "
Evaluación: 8 - Bueno. 85 de 1007 opiniones" "
Evaluación: 6 - Aceptable. 147 de 1007 opiniones" "
Evaluación: 4 - Mediocre. 186 de 1007 opiniones" "
Evaluación: 2 - Terrible. 491 de 1007 opiniones" "

4,2/10

Limpieza

6,0/10

Personal y atención

4,2/10

Servicios

4,0/10

Estado de la propiedad e instalaciones

4,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Anyely

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Estuvo todo muy bien limpio gracias
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 19 mar. 2024
Hello Anyely,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Excelente

Maria

Se hospedó 1 noche en febrero de 2023
Respuesta de Manager el 7 mar. 2023
Hello Maria,We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area.

6/10 Aceptable

Laura

Viajó con su familia y niños pequeños, Viajó con su familia
No le gustó: Limpieza
The bathroom lacked a lot of cleanliness and the floor and walls were very dirty
Respuesta de Manager el 7 ene. 2023
Hello Laura,I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

8/10 Bueno

Alex

Se hospedó 1 noche en noviembre de 2022
Respuesta de Manager el 26 nov. 2022
Hello Alex,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

2/10 Terrible

efrain

Respuesta de Manager el 6 feb. 2023
Hello efrain, Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

2/10 Terrible

David F.

Viajó por negocios, Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
No es hotel es motel sucio no limpian nada ni cambian las sábanas de las camas
Se hospedó 1 noche en octubre de 2021
Respuesta de Manager el 3 nov. 2021
Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

2/10 Terrible

Yorby

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy sucio y muy mala condiciones del baño todo muy malo me dio hasta asco espero que ustedes no pongan un hotel así más estuve a punto de dormir en mi carro
Se hospedó 1 noche en octubre de 2021
Respuesta de Manager el 9 oct. 2021
Thank you for your review and comments regarding our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

2/10 Terrible

Cynthia

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Our room wasn't ready.and we had to take a ipstaird room with an 89 year old mom.the bathroom door didn't shut tv volume didn't go up enough. Pillows hard . Not enoth lighting and air conditioning was not cold enough. Pool was ok but a little dirty. Bathroom door unsalf cause if someone fell in tub wouldn't be able to access them.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Tiffany N

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everything was good will come back again love the pool and breakfast
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Tiffany

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Its definitely not wat it looks like on the pictures
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 24 may. 2024
Hello Tiffany, We appreciate your feedback and regret any discrepancies between expectations and reality. We encourage guests to reach out directly to management to address concerns and ensure the best possible experience in the future.

2/10 Terrible

Alicia

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was nasty and dirty. It looked like a prostitution hotel. The rooms look dirty. One of the beds was broke. The tv remote didn’t work. People hanging out around the place. I will never stay at another LaQuita Inn. I’m also trying to get a refund from this horrible experience.
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 24 may. 2024
Hello Alicia, We're sorry to hear about your experience. We take all feedback seriously and are committed to improving. Feel free to reach out to our management team directly to address any concerns about your stay. Your feedback helps us ensure a better experience for all our guests.

2/10 Terrible

RONALD

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Horrible despicable conditions.. please go see please for your self
Se hospedó 2 noches en mayo de 2024
Respuesta de Manager el 22 may. 2024
Hello RONALD, We value your feedback and will pass your concerns along to our management team for further review. We strive to provide a pleasant experience for all our guests.

2/10 Terrible

Christina, Portage

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en mayo de 2024
Respuesta de Manager el 17 may. 2024
Hello Christina, We're sorry to hear about your experience. Please feel free to reach out to us so we can address any concerns you may have. We value your feedback and would like to ensure all our guests have a pleasant stay.

8/10 Bueno

Cynthia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall, we were happy with our stay. The beds, sink area, toilet and floors were really nice and clean. The only downside was with the fridge not working at times, and water would drain out onto the floor and inside area. We had to discard a container of food, because of the water draining down into it. We still enjoyed our stay at the LaQuinta Inn, and we will come back again.
Se hospedó 2 noches en mayo de 2024
Respuesta de Manager el 15 may. 2024
Hello Cynthia, Thank you for taking the time to share feedback on your recent stay at the LaQuinta Inn. We are pleased to hear that you found the beds, sink area, toilet, and floors to be clean and comfortable. We apologize for any inconvenience caused by the fridge not working properly; your comments have been noted for further improvement. We look forward to welcoming you back on your next visit.

10/10 Excelente

Jerald

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The experience absolutely great. Convenient for the area of the city I was in and the staff were friendly and helpful.
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 13 may. 2024
Hello Jerald,We are thrilled to hear that you had an excellent stay with us! Our team takes pride in providing top-notch service to all our guests. Thank you for choosing to stay with us, and we hope to welcome you back in the future for another fantastic experience.

6/10 Aceptable

Agartha

No le gustó: Limpieza, servicios
Their phone did not work. The room did not have air but i can say i moved to a room with air.
Se hospedó 2 noches en mayo de 2024
Respuesta de Manager el 11 may. 2024
Hello Agartha,We apologize for the inconvenience you experienced with the phone and room air conditioning during your stay. We appreciate your understanding and proactive approach to moving to a room with the amenities you needed. Our team values your feedback and will use it to enhance our guests' experience in the future.

6/10 Aceptable

Tioka

Le gustó: Personal y atención, servicios
I like the area it was in! I did not the fact on the app it does not say anything about the deposit. Everything else was good!!
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 11 may. 2024
Hello Tioka,We are pleased to hear that you enjoyed the location of our hotel. We appreciate your feedback regarding the deposit information and will take it into consideration for future improvements. Thank you for choosing to stay with us!

6/10 Aceptable

Shakira

Viajó por negocios, Viajó con su familia, Viajó en grupo
Great
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 11 may. 2024
Hello Shakira,We're delighted to hear you had a positive experience with us. If you have any other feedback or suggestions to share, please do not hesitate to reach out. Your input is greatly appreciated.

8/10 Bueno

Alison, Friendswood

Quiet area, easy check in and check out
Se hospedó 2 noches en abril de 2024
Respuesta de Manager el 4 may. 2024
Hello Alison,We are pleased to hear that you found our hotel's location quiet and check-in/out process easy. We appreciate your feedback and hope to welcome you back in the future.

4/10 Mediocre

Larry L.

Let it suffice to say the La Quinta hotels are just no longer up to my standards! Over the years I have been a reasonably frequent visitor to the chain but since Wyndham took over management the facilities are hopelessly outdated and in a state of disrepair!!
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 2 may. 2024
Hello Larry L., We appreciate your feedback on your recent stay with us. We value all guest comments to continually improve our services. Your experience will be shared with the relevant teams for further review. Thank you for choosing to stay with us, and we hope to have the chance to welcome you back in the future.

2/10 Terrible

Racquel

Viajó por negocios, Viajó con su familia
Rooms are in terrible condition. And we are waiting for a refund!
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 28 abr. 2024
Hello Racquel,We appreciate your feedback and take guests' concerns seriously. For any further assistance regarding refunds, please reach out to our management team.

10/10 Excelente

Maria

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything perfect so would like to come back again
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 28 abr. 2024
Hello Maria,We appreciate your positive feedback and look forward to welcoming you again in the future. Thank you for choosing our hotel for your stay.

6/10 Aceptable

Sean

Viajó con su familia
There were no sheets on the beds upon check in
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 28 abr. 2024
Hello Sean,We apologize for any inconvenience you may have experienced during your stay. Please feel free to contact our management team directly to address this matter further. Thank you for bringing this to our attention.

2/10 Terrible

BRITTANY

Viajó con su pareja
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Bathroom shower did not work..water dropped all night
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 30 abr. 2024
Hello BRITTANY,We apologize for any inconvenience you experienced during your stay. Your feedback is valuable to us and will be shared with the team to address this matter promptly. We appreciate you bringing this to our attention for further improvement.

4/10 Mediocre

Marshonda

Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 26 abr. 2024
Hello Marshonda,We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would appreciate the opportunity to address them.

10/10 Excelente

Shawdra, Shreveport

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great hotel
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 7 may. 2024
Hello Shawdra,We appreciate your positive feedback and are delighted to hear you enjoyed your stay with us. Our team works hard to provide excellent service to all our guests. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

2/10 Terrible

Joshua

Viajó con su pareja
Not near what the pictures look like
Se hospedó 2 noches en abril de 2024
Respuesta de Manager el 25 abr. 2024
Hello Joshua, We apologize that your stay didn't meet your expectations. We value your feedback and will share it with our team for future improvements. Your comfort and satisfaction are important to us, and we hope you will consider giving us another opportunity to better serve you in the future.

2/10 Terrible

Stephanice

Viajó por negocios, Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I checked in went to the room found broken chairs and doors and MOLD! went back to the lobby and checked out. Currently waiting on a refund but the phone lines are down and expedia can not get through to get the refund processed.
Se hospedó 2 noches en abril de 2024
Respuesta de Manager el 25 abr. 2024
Hello Stephanice, We regret to hear about your experience and apologize for any inconvenience caused. Please reach out to our management directly for assistance with your refund request, as they will be able to address your concerns promptly. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future.

8/10 Bueno

Harvey

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 23 abr. 2024
Hello Harvey, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

4/10 Mediocre

Suzanne

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property, overall, seemed run down! Our beds were comfortable but the room was very run down, e.g., refrigerator that didn't work, coffee maker that was dirty, loose toilet seat, daylight gaps in the door to the room that allowed the stormy winds to come through. The place needs a major overhaul!
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 18 abr. 2024
Hello Suzanne, We appreciate your feedback and regret to hear about the inconveniences you faced during your stay. Guest satisfaction is important to us, and we value your input for our improvement. Your comments will be shared with the management team for further review of the property's condition.

6/10 Aceptable

Robert J

No le gustó: Servicios
Air confirmed did not work and had to switch rooms after checking in.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 12 abr. 2024
Hello Robert J, We apologize for any inconvenience you experienced with the air conditioning during your stay. Our team strives to address guest concerns promptly to ensure a comfortable stay. Your feedback is valuable for us to improve our services moving forward.

2/10 Terrible

lanandra

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No towels, tub was dirty, sheets were dirty, half of the lights didn't work. Staff was friendly but property was horrible.
Respuesta de Manager el 9 abr. 2024
Hello lanandra, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Your comments have been noted and will be shared with our team for further review and improvement. Thank you for bringing this to our attention.

4/10 Mediocre

Dorothy

Viajó con su pareja
No le gustó: Limpieza, estado de la propiedad e instalaciones
Property was run down. Breakfast area looked rough. Wouldnt try and eat waffles there.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 9 abr. 2024
Hello Dorothy, We regret to hear your experience did not meet expectations. Guest feedback helps us improve, and we will address your concerns internally for future enhancements to our services. Thank you for sharing your thoughts with us.

8/10 Bueno

Aasia

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was great
Se hospedó 3 noches en febrero de 2024
Respuesta de Manager el 7 abr. 2024
Hello Aasia,We are pleased to hear that you had a positive experience with our staff during your stay. Your feedback is valuable to us. Thank you for sharing your review.

2/10 Terrible

nicholas

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Horrible hotel- very dirty, holes in walls, water leaking in roof , property is filthy STAY AWAY!!!!!!!!!!!!!!!
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 31 mar. 2024
Hello nicholas,We're sorry to hear about your experience, and we appreciate your feedback. We strive to maintain high cleanliness standards and address any maintenance issues promptly. Please feel free to reach out to our management team to discuss your stay in more detail.

2/10 Terrible

Amanda

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 27 mar. 2024
Hello Amanda, We regret to learn that your experience fell short of expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. Your satisfaction is our top priority.

2/10 Terrible

Aurren

No le gustó: Personal y atención
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 27 mar. 2024
Hello Aurren, We're sorry to hear that your experience did not meet your expectations. Please don't hesitate to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would love the opportunity to address them for you.

6/10 Aceptable

James

Viajó en grupo
Le gustó: Limpieza, personal y atención
The location was not the best for safety. Everything was average, not bad . You get what you pay for. Rates were low.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 27 mar. 2024
Hello James, We appreciate your feedback on the location and pricing of your stay. Our goal is to provide a comfortable experience for all our guests. If you have any further comments or concerns, please feel free to reach out.

6/10 Aceptable

Corbie

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones
Older property. First room had an unmade bed so we were switched to a different room. Needs some upgrading.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 24 mar. 2024
Hello Corbie,We apologize for any inconvenience you experienced during your stay. Your feedback is valuable to us for improving our services. We appreciate your understanding and hope to welcome you back in the future for an enhanced experience.

4/10 Mediocre

sarah Jane

Viajó con su pareja, Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
NOTE the rooms are nothing like the photos! Upon arrival the young man that checked me in was corky yet pleasant! The room wasn’t filthy but not exactly clean, one of the beds had no blanket and a mattress pad was given in place of it, ummmm? There were dirty foot prints in the tub :( we had trouble with our keys working as well and there are rooms were people have taken up residence as well. However the air conditioning and mini fridge worked and the beds are comfy…..
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 24 mar. 2024
Hello sarah Jane,Thank you for sharing your experience. We appreciate your feedback and apologize for any inconvenience you encountered. We will address the issues mentioned to ensure a better stay for future guests. Your comments are valuable for us to improve our services and facilities.

10/10 Excelente

Frank

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Only one set of towels in room. No ice bucket or plastic cups to drink from. Lady at reception desk was the most courteous, competent, and professional ever at this property.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 19 mar. 2024
Hello Frank,We appreciate your feedback and are pleased to hear about your positive interaction with our receptionist. Your comments about the towels, ice bucket, and cups have been duly noted for future improvements. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

4/10 Mediocre

tricia

No phone service. Dirty roach in room. Maintenance deferred every where. Breakfast poor. Not a good experience
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 17 mar. 2024
Hello tricia,We are disheartened to hear about your recent stay and appreciate your feedback. We strive to provide a positive experience for all our guests and regret any inconvenience caused. Your concerns will be shared with the relevant teams for review and improvement. Thank you for bringing this to our attention.

2/10 Terrible

Stephanie

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I would not recommend this hotel. The neighbors were noisy. I could hear them talking outside in the middle of the night and music was blasting through my hotel walls in the middle of the night. Music was so loud, I was unable to sleep.Toilet seat broken and tub looked dirty
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 16 mar. 2024
Hello Stephanie, We regret to hear about your experience and apologize for any inconvenience caused. We suggest all guests contact management directly to address any concerns for a resolution. Thank you for sharing your feedback so we can continually improve our services.

2/10 Terrible

Jonathan

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager el 13 mar. 2024
Hello Jonathan, We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address them.

2/10 Terrible

Brittany

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The Fridge Didn’t work. Toilet Barely Flushed and the lamp in the room the wires were cut!! And before we even checked out they knocked on the door to see if they could take the sheets and it was only 9:30. And the worst thing was the lock on the top of the door for extra security was broken off!! Worst place I’ve ever stayed at!!
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 12 mar. 2024
Hello Brittany, We appreciate you sharing your feedback with us. Our team values all comments and will address these areas for improvement. Thank you for bringing these concerns to our attention.

2/10 Terrible

Rajesh

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
No proper lock. Light already damaged. Switches all loose contact.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 9 mar. 2024
Hello Rajesh,We appreciate your feedback and apologize for any inconvenience this may have caused. Your comments have been noted for our ongoing improvement efforts. Please feel free to reach out to our management team for further assistance.

2/10 Terrible

Jay

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lights in the room didn’t work and that bathtub was filthy
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 6 mar. 2024
Hello Jay, We apologize for the inconvenience you experienced during your stay. Your feedback is valuable, and we have shared it with our maintenance and housekeeping teams for improvement. We hope you will consider visiting us again in the future for a better experience.

4/10 Mediocre

Rosa

No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 6 mar. 2024
Hello Rosa, We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly with any specific feedback you may have from your stay so we can address it accordingly. We value all guest input to improve our services.

10/10 Excelente

McKay

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The ladies at check-in were super nice and helpful. Great staff and maid service
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 3 mar. 2024
Hello McKay,We are thrilled to hear that you found our check-in staff and maid service exceptional during your stay. Providing top-notch service is always our priority. Your kind words will be passed along to our team for their hard work and dedication. Thank you for choosing to stay with us!

10/10 Excelente

James

Le gustó: Limpieza, personal y atención
It's ok
Se hospedó 2 noches en febrero de 2024
Respuesta de Manager el 1 mar. 2024
Hello James,We appreciate your feedback and value your opinion. Should you have any further concerns, please reach out to our management team directly. Your comments are important for our continuous improvement.