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Opiniones sobre The Inn at Crestwood

3 out of 5
The Inn at Crestwood
3236 Shulls Mill Road, Boone, NC

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 212 de 521 opiniones" "
Evaluación: 8 - Bueno. 175 de 521 opiniones" "
Evaluación: 6 - Aceptable. 85 de 521 opiniones" "
Evaluación: 4 - Mediocre. 36 de 521 opiniones" "
Evaluación: 2 - Terrible. 13 de 521 opiniones" "

8,6/10

Limpieza

8,8/10

Personal y atención

7,2/10

Servicios

7,8/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Sabina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
All
Se hospedó 1 noche en febrero de 2024
Respuesta de Andy- Front Desk Supervisor el 26 feb. 2024
Thank you for the great review Sabina, I am glad you enjoyed your stay!

10/10 Excelente

Marco

Se hospedó 2 noches en enero de 2024
Respuesta de Andy- Front Desk Supervisor el 31 ene. 2024
Thank you for your positive review Marco! we look forward see you again soon!

10/10 Excelente

Ann

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is our 4th time of visiting the property. Staff is fabulos. Very accomodating. Handled everything we needed beautifully.
Se hospedó 3 noches en febrero de 2024
Respuesta de Andy- Front Desk Supervisor el 12 mar. 2024
Thank you so much Ann! Hope you continue staying with us.

6/10 Aceptable

Heather

Viajó con su familia y niños pequeños, Viajó en grupo
Le gustó: Limpieza, personal y atención
No le gustó: Servicios
I appreciate the rooms were clean. But the walls are very thin and we were on the bottom floor and the people above us were loud all night long. There was no spa and the pool was broken.
Se hospedó 2 noches en febrero de 2024
Respuesta de Andy- Front Desk Supervisor el 26 feb. 2024
Thanks for your review Heather. we are glad you enjoyed your stay.

6/10 Aceptable

Nancy Charlene

Se hospedó 2 noches en febrero de 2024

4/10 Mediocre

Katherine (Kate)

Viajó con su familia
No le gustó: Personal y atención, comodidad de la habitación
Really enjoyed the rustic vibe and beautiful atmosphere. We were very disappointed with the acoustics and sounds of neighboring rooms and guests.
Se hospedó 1 noche en febrero de 2024
Respuesta de Andy- Front Desk Supervisor el 20 feb. 2024
Thank you for your review. We hope you stay again in the future.

10/10 Excelente

Cheri

Viajó con su familia
Le gustó: Personal y atención, comodidad de la habitación
Weekend trip
The overall stay was wonderful. Staff super nice and helpful. Two compliants: the bathroom fan did not work and the bathroom smelled like meldew ehich made tge room have a funky smell as well. I could hear what sounded like people moving furniture and running in the above me.
Se hospedó 2 noches en febrero de 2024
Respuesta de Andy- Front Desk Supervisor el 20 feb. 2024
Thank you for your great feedback Cheri! I'm glad you enjoyed your stay!

10/10 Excelente

PAOLA A

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great mountain retreat.
Great place for a nice mountain retreat! Cozy hotel and great indoor and outdoor views. The indoor pool was out of service, which was a downer since we wanted to enjoy it in the middle of the winter. Great restaurant and bar. Close to ski resort areas. Highly recommended.
Se hospedó 3 noches en febrero de 2024
Respuesta de Andy- Front Desk Supervisor el 20 feb. 2024
Thank you for staying with us and leaving such a great review. We hope you visit again in the future.

6/10 Aceptable

Jose

Se hospedó 1 noche en febrero de 2024
Respuesta de Andy- Front Desk Supervisor el 20 feb. 2024
Thank you for your review Jose! Hope you stay again soon.

8/10 Bueno

Sivagurunathan

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cozy place
This inn was very cozy and clean. It would have made the experience better if there was a fridge and microwave in the rooms. The beds were comfortable and the room was spacious. The downside is if your room is below another room, you barely get sleep because of the floor creaking. But overall it was an amazing stay!
Se hospedó 2 noches en febrero de 2024
Respuesta de Andy- Front Desk Supervisor el 20 feb. 2024
Than you for the positive review. We hope you stay again in the future.

8/10 Bueno

Adam

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
In a beautiful area, rooms are nice, people were nice and helpful. Needs a fridge and microwave in the room.
Se hospedó 1 noche en febrero de 2024
Respuesta de Andy- Front Desk Supervisor el 20 feb. 2024
Than you for the great review Adam! Hope you stay with us in the future.

10/10 Excelente

zettasiri

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beautiful and clean
Very beautiful place and clean. We loved it Saw a family of dear walking by.
Se hospedó 1 noche en febrero de 2024
Respuesta de Andy- Front Desk Supervisor el 20 feb. 2024
Thank you so much for the wonderful review! We are very glad to accommodate you and look forward to your next visit!

6/10 Aceptable

Jessica

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Property was beautiful and loved the overall warmth of the Inn. The staff was also very friendly. Our negative comment and the only reason it wasn’t a overall 5 star stay for us is due to us being able to hear much of what was going on outside our room. Noise traveled from the hallway/dining area on the second floor even with us having a fan on, and unfortunately into the early hours of the morning we could hear much of what was happening in the room adjacent to us… We thank the staff though for their professionalism and kindness, regardless of our stay not being as restful as we would have expected and wanted.
Se hospedó 1 noche en febrero de 2024
Respuesta de Andy- Front Desk Supervisor el 16 feb. 2024
Thank you for taking the time to review our property. We are happy to hear you enjoyed your stay with us.

4/10 Mediocre

Evelyn

Viajó en grupo
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
We booked for the sauna and pool. Both have been broke for 2 months or so. Nothing said about it at booking. So paid resort fee for not so great faciity.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Eric

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was like we were staying in an old mansion on beautiful grounds in the grandfather suite which was very large with a nice family room with fireplace. They should add a loveseat to that room so everybody can watch a movie. We managed by using chairs from the dining table. Love the antiques and the feel of the place. Each bedroom had giant walk in closets and there was 3 full bathrooms which was very convenient for the six of us.
Se hospedó 1 noche en enero de 2024
Respuesta de Andy- Front Desk Supervisor el 29 ene. 2024
Thank you so much for the positive review and we are very happy you enjoyed your stay with us! We look forward seeing you again soon!

10/10 Excelente

Dang

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
We love it !!
Everything was amazing with us. If this is your first time, I do recommend this hotel !! Cozy and vintage
Se hospedó 1 noche en enero de 2024
Respuesta de Andy- Front Desk Supervisor el 29 ene. 2024
Thanks you for the great feedback Dang, I am glad you enjoyed your stay!

4/10 Mediocre

Mark

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This property is in desperate need of a facelift.
Se hospedó 1 noche en enero de 2024
Respuesta de Andy- Front Desk Supervisor el 29 ene. 2024
Thank you for your feedback! We work daily to improve the inn to make it a better stay in the future.

10/10 Excelente

Megan

Viajó con su familia y niños pequeños, Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Andy- Front Desk Supervisor el 29 ene. 2024
Thank you so much for your review! We look forward to seeing you again soon!

10/10 Excelente

Della

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
My children and I really enjoyed our stay. It was quiet, and a unique hotel nestled onto the mountain side.
Se hospedó 1 noche en enero de 2024
Respuesta de Andy- Front Desk Supervisor el 29 ene. 2024
Thank you for staying with us and leaving such a positive review. We certainly hope you'll visit us again in the future.

10/10 Excelente

Cameron

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This Inn is literally nestled in the mountains. I will go back as soon as I can. My family and I were very relaxed there.
Se hospedó 1 noche en enero de 2024
Respuesta de Andy- Front Desk Supervisor el 29 ene. 2024
Thank you for the great feedback Cameron! I am glad you and your family enjoyed your stay!

10/10 Excelente

Justin

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Andy- Front Desk Supervisor el 29 ene. 2024
Thank you for such a great review Justin!

8/10 Bueno

Dolores

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Charming inn. Rooms are not special but are certainly clean and comfortable. Restaurant is lovely and very convenient. Food was good except the “child’s option” of chicken and Mac and cheese was really pathetic! But adult menu looked lovely. I’d recommend this place to a friend
Se hospedó 1 noche en enero de 2024
Respuesta de Andy- Front Desk Supervisor el 29 ene. 2024
We are happy to see you have enjoyed your time with us and we hope to see you again in the future.

10/10 Excelente

Maria Caridad

Le gustó: Limpieza
Se hospedó 2 noches en enero de 2024
Respuesta de Andy- Front Desk Supervisor el 29 ene. 2024
Thank you for staying with us and leaving such a positive review. We hope to see you again in the future.

10/10 Excelente

Vicente

Se hospedó 1 noche en enero de 2024
Respuesta de Andy- Front Desk Supervisor el 29 ene. 2024
Thank you so much for the positive review!

10/10 Excelente

Maria Caridad

Se hospedó 1 noche en enero de 2024
Respuesta de Andy- Front Desk Supervisor el 29 ene. 2024
Thank you for staying with us and leaving such a positive review.

10/10 Excelente

Luis

Se hospedó 1 noche en enero de 2024
Respuesta de Andy- Front Desk Supervisor el 29 ene. 2024
Thank you for the great review Luis! Hope you stay with us again in the future!

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Andy- Front Desk Supervisor el 29 ene. 2024
Thank you for staying with us and leaving such a positive review.

10/10 Excelente

Bambi

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff were excellent!! They were willing to open the pool house for my daughter to try to swim even though it was freezing. She couldn’t quite do it so we enjoyed the steam room instead. It’s in a perfect area for skiing and shopping. While Crestwood feels like you’re getting the true mountain get away experiance, it’s only a 15min drive to Blowing Rock or Boone. Both of which are cute little towns for shopping and dining. It’s also only 15mins from Appalachia Ski mountain. We had a fabulous weekend!
Se hospedó 3 noches en diciembre de 2023
Respuesta de Andy- Front Desk Supervisor el 29 ene. 2024
Thank you so much for the positive review and we are very happy you enjoyed your stay with us! We look forward to seeing you again soon!

8/10 Bueno

Lawrence, ROANOKE

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff was very welcoming & helpful! Spacious room w/ gas log fireplace and nice sitting porch. Excellent layout for family wedding we were attending. Limited daily dining, including only continental breakfast and dinner (Thur-Sat).
Se hospedó 1 noche en diciembre de 2023
Respuesta de Andy- Front Desk Supervisor el 29 ene. 2024
Thank you for staying with us and leaving such a positive review.

10/10 Excelente

Renata

Viajó con su familia
Se hospedó 1 noche en diciembre de 2023
Respuesta de Andy- Front Desk Supervisor el 29 ene. 2024
Thank you for the great feedback Renata, I am glad you enjoyed your stay and hope you stay with us in the future.

8/10 Bueno

Betsaida

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing Customer Service
This is my fourth bisit yo the Inn. This place is absolutely charming and the staff is amazing. The only reason i didnt hive them 5 stars is because the amenities were not operational and restaurant was closed; however, they are so awesome.i will still continue to visit. I believe this is a family owned business and i will support this place as long as they continue with the great service and have those fireplaces going. I think as himan beings we are quick to judge but im sure it is costly to run such a place so i will always keep that into consideration. During our stay, they closed the restaurant early due to cancelled reservations and no shows. We were expecting to have dinner there (me and my 11 yr old daughter) When we were ready for dinner they informed us that the restaurant had closed. The young lady at the front desk went out of her way to find us bagels and whatever breakfast items they had because i did not want to drive. I wanted to have a drink and she brought out every possible beer they had to the lobby. I am so grateful for their service. Thank you Inn at Ctestwood!!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Andy- Front Desk Supervisor el 29 ene. 2024
Thank you for the feedback! We certainly hope you'll visit again in the future.

8/10 Bueno

Emily

Se hospedó 1 noche en diciembre de 2023
Respuesta de Andy- Front Desk Supervisor el 29 ene. 2024
Thank you for the great review Emily!

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Andy- Front Desk Supervisor el 29 ene. 2024
Thank you for the great feedback

10/10 Excelente

Jemesu

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Andy- Front Desk Supervisor el 29 ene. 2024
Thank you for the great feedback Jamesu!

6/10 Aceptable

David

Viajó con su familia
Le gustó: Limpieza
Se hospedó 2 noches en diciembre de 2023
Respuesta de Andy- Front Desk Supervisor el 29 ene. 2024
Thank you, we hope you'll visit again in the furture!

4/10 Mediocre

Darren

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
The beds are hard, just a little bit better than the floor. I contemplated sleeping in my truck. The Keurig was dirty inside the water reservoir, I didn't use it. The walls were bare except for blueprints of the building over the beds. The room and building smelled musty. The family I was visiting remarked I smelled the same after checking in and dropping off my luggage in the room.

10/10 Excelente

Monika

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Mountain Get-away
Wonderful romantic place to stay, enjoyed the dinner there and the view was wonderful from the dinning room. Staff were very helpful and we will book again. Issue was the three large dogs above our heads in the room above us. Running around and barking. Please have people with dogs that large be on a level that will not affect others or don't allow anyone below them. Love the fact it is tuck deep into the mountains. We will book again for this is our get away place.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Andy- Front Desk Supervisor el 29 ene. 2024
Thank you for staying with us and leaving such a positive review. We are very glad you are planning to stay again in the future. We look forward seeing again.

4/10 Mediocre

April

Viajó con su familia
Le gustó: Limpieza, personal y atención
It wasn’t what I expected for the price. The people next door woke me up several times my last night there and all I was told when I complained the next morning at check out was I should get a room on an upper floor next time. The people above me were “tramping like elephants” and the people next door were “f———— like rabbits”. So, I felt like I was staying in a veritable zoo.😂. The only way that I would go back is if and when they finish constructing the family chalets I rent an entire chalet for me and my kids-That way, you don’t have to put up with all the noise due to the thin walls.
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Lee

Le gustó: Personal y atención
I like that it’s a family business!
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Sarah, Kernersville

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The N could use some updates like mini fridges and microwaves in the rooms. And thicker bat towels. The hot water for tea and hot chocolate was always cold, and the continental breakfast had very few yogurts and oatmeal. No bagels as told at front desk the night before.
Se hospedó 2 noches en octubre de 2023
Respuesta de Front Desk Supervisor el 23 oct. 2023
Thank you so much for the great review, we are so glad you chose to stay with us.

8/10 Bueno

Leslie

Le gustó: Limpieza, comodidad de la habitación
Good location
Location is perfect. Close to several charming towns such as downtown Boone, Blowing Rock, and Banner Elk. Also near the beautiful Blue Ridge Parkway and Grandfather Mountain. Our room was comfortable with a cozy fireplace and looked like it had been recently remodeled. The downsides was that outside the hotel needed some sprucing up. Another downside was that they never cleaned our room one time during the 4 nights we were there. After a couple of days towels, trash, and dishes (from the grab and go breakfast) were starting to pile up. It would have been nice if they would have came and gathered these things once a day and refreshed the towels. We were able to ask for fresh towels and trash bags. Finally, the walls and ceilings are very thin, from someone walking back and forth upstairs at 5 am, and a baby screaming at 2 am.
Se hospedó 4 noches en octubre de 2023

10/10 Excelente

Marshall

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We loved staying here and loved the friendly atmosphere!!
Se hospedó 1 noche en octubre de 2023
Respuesta de Front Desk Supervisor el 23 oct. 2023
Thank YOU!!

10/10 Excelente

Kay

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Front Desk Supervisor el 23 oct. 2023
Thank you so much!

10/10 Excelente

Courtney

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful place with clean rooms. My room had a very nice balcony with a chair and a chaise. They have free breakfast with yogurt, bagels, OJ and a few other things. The parking was very easy and free, it's a very short walk from the parking lot to the building. All of the staff I interacted with where very nice and helpful. I would definitely stay here again.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Crestwood el 30 sept. 2023
Thank you so much for your review!

10/10 Excelente

MARK

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
High country is nice. Restaurant on property is fabulous.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Crestwood el 30 sept. 2023
Thank you so much for your review!

8/10 Bueno

Wayne

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A comfortable and unique property atop a winding mountain road. Easy access to both Blowing Rock & Boone. Very comfortable and modern room - really enjoyed the gas fireplace on chilly evenings. Dining was great with attentive staff, quality cocktails and a creative menu - again, 2 fireplaces active within the cozy room. And the indoor heated pool was an unknown bonus!
Se hospedó 2 noches en septiembre de 2023
Respuesta de Crestwood el 30 sept. 2023
Thank you so much for your review!

10/10 Excelente

Angela

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Vernon

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Claudette

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en agosto de 2023
Respuesta de Crestwood el 30 sept. 2023
Thank you so much for your review!

10/10 Excelente

William

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great laid back retreat
Wonderful place to relax and enjoy the mountain scenery. Hotel is out in secluded area and has great views of the mountains. Location is along Blue Ridge Parkway which was really nice.
Se hospedó 1 noche en agosto de 2023
Respuesta de Crestwood el 30 sept. 2023
Thank you so much for your review!