Our extended family of 14 arrived at the Mountain Cove house on a Saturday afternoon for an eight night stay. Unfortunately there were many functional issues with the house which apparently were due to prior electrical problems in the neighborhood and beyone the control of Carolina Mornings. There were many burned out lights, the hot tub, fire pit, Internet/WiFi and TV were not working and hot water wasn't available in some places. I texted our issues to management, as instructed, and was told a couple of maintenance technicians would come to help us. When they arrived, Jon and his father went to work on the breaker box and changing light bulbs. They got the hot water to work and lights changed but were unable to address the other issues. We were gone from the house most of Sunday and nothing happened. Monday morning a new maintenance person (another Jon) arrived and was able to fix the fire pit and hot tub issues which made the grandkids very happy! At that point we were advised they couldn't fix the TV/WiFi/Internet issues; they scheduled a technician from the service provider to come on Wednesday morning. By mid-morning on Wednesday all services were finally working which was a relief to those who needed to be checking in at their work places. During this five day process, everyone involved was pleasant, competent and helpful. With everything working, this house was lovely, functional and suited our needs very well. The screened porch was a favorite place to hang out and talk.
We all had a great vacation and enjoyed touring Black Mountain and Asheville, hiking, White Water Rafting, driving the Blue Ridge Parkway and one long and happy day at the Great Smoky Mountain National Park. We hope to return to North Carolina soon!