Fachada de la propiedad

Opiniones sobre easyHotel Birmingham

3 out of 5
easyHotel Birmingham
81 John Bright Street, Birmingham, England

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 367 de 1001 opiniones" "
Evaluación: 8 - Bueno. 371 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 135 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 66 de 1001 opiniones" "
Evaluación: 2 - Terrible. 62 de 1001 opiniones" "

8,6/10

Limpieza

8,8/10

Personal y atención

7,4/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Teresa

No le gustó: Limpieza, personal y atención, comodidad de la habitación
Buena ubicación y nada más
Habitación muy pequeña y como único servicio agua caliente Las chicas de recepción Eliza y Victoria un encanto. Ubicación perfecta.
Se hospedó 2 noches en enero de 2024
Respuesta de easyHotel Birmingham el 18 ene. 2024
Dear Teresa,Thank you for sharing your feedback with us. We appreciate your kind words about the service received from our friendly staff members. We're sorry to hear that the room size didn't meet your expectations. We strive to provide a comfortable and enjoyable experience for all our guests. On a positive note, we're glad to hear that you found our location to be perfect. If there's anything else we can do to enhance your stay, please don't hesitate to reach out. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back in the future.Thank you for choosing to stay with us.Best regards,

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Es bastante sencillo pero instalaciones nuevas y limpias
Se hospedó 1 noche en febrero de 2020
Respuesta de Customer Relations el 27 feb. 2020
Dear easy Customer, Thank you for taking the time to give us your significant feedback. We are pleased you enjoyed our centrally located hotel and especially liked our high standards of cleanliness. That is what we aim for. We look forward to welcoming you back soon. Best regards, Customer Relations

8/10 Bueno

Cliente verificado

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en febrero de 2020
Respuesta de Customer Relations el 24 feb. 2020
Dear Customer, Thank you for taking the time to give us your significant feedback. We are pleased you enjoyed our centrally located hotel. That is what we aim for. We look forward to welcoming you back soon. Best regards, Customer Relations

10/10 Excelente

Stefhany

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en diciembre de 2019
Respuesta de Customer Relations el 3 ene. 2020
Dear Stafhany, Thank you for taking the time to give us your significant feedback! We are glad to see that you've enjoyed your stay with us and look forward to welcoming you back! Kind regards, Customer Relations

4/10 Mediocre

Cliente verificado

No le gustó: Comodidad de la habitación
La zona es extremadamente ruidosa, gente entrando y saliendo del hotel gritando y haciendo un ruido exagerado que impide que se pueda dormir, sumado al soportable ruido exterior que apenas deja dormir.
Se hospedó 1 noche en octubre de 2019
Respuesta de Customer Relations el 6 oct. 2019
"The area is extremely noisy, people entering and leaving the hotel screaming and making an exaggerated noise that prevents them from sleeping, coupled with the bearable outside noise that barely lets you sleep." Dear easy Customer, Thank you for taking the time to give us your significant feedback. We are disappointed to hear that your stay did not go as planned. Please accept our apologies regarding the noise. Our staff makes round every two hours to ensure that there is no internal noise. Regrettably, we do not have any influence on any external noise. We are sorry if this prevented you from having a good night's sleep. Please note that our reception desk is open 24 hours for anything you may need. Kind regards, Customer Relations

10/10 Excelente

José Manuel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2019
Respuesta de Hotel management team el 17 jun. 2019
Dear Jose Manuel, Thank you for taking the time to give us your significant feedback. We are very happy to hear that enjoyed an absolutely fantastic stay with us at our super budget hotel. We look forward to your next stay with us. Kind regards, Hotel Management Team

10/10 Excelente

HECTOR

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Perfecto si buscas algo funcional en el centro
El hotel es perfecto por su simpleza. Un precio bajo pero pagando exactamente por lo que necesitas. Haces una reserva por lo básico y si quieres añadir extras (limpiea de habitación, WiFi, Televisión, etc..) puedes hacerlo. Perfecto para el que busca algo funcional en una ubicación perfecta.
Se hospedó 2 noches en junio de 2019
Respuesta de Hotel Management Team el 5 jun. 2019
Dear Hector, thank you for taking the time to give us your significant feedback. We're delighted to hear you've enjoyed our super budget hotel and especially that you found it to be all you needed. We pride ourselves on always providing the best value for money and we're glad you picked up on this. We look forward to welcoming you back soon. Best Regards, Hotel Management Team

10/10 Excelente

Roserant

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Las personas de la recepción son encantadoras. Me recomendaron sitios a visitar, restaurantes... Jennifer, Fiona y Bruno: los mejores!!!
Se hospedó 3 noches en enero de 2019
Respuesta de Hotel Management Team el 2 feb. 2019
Dear Roserant, Thank you for taking the time to give us your significant feedback. We are pleased you enjoyed our centrally located hotel. Our staff is our greatest asset, so we're happy to hear that they were friendly and helpful during your stay! We look forward to welcoming you back soon. Best regards, Hotel Management Team

8/10 Bueno

Andrew

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good quality for the price. Quiet in the room.
Se hospedó 2 noches en mayo de 2024
Respuesta de easyHotel Birmingham el 21 may. 2024
Dear Andrew,Thank you for your feedback! We're glad to hear that you found our hotel to offer good quality for the price and that your room was quiet, providing you with a comfortable stay. If there's anything else we can do to enhance your experience or if you have any further feedback, please feel free to let us know. We look forward to welcoming you back for another stay in the future!Kind regards,

8/10 Bueno

Mark

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Cheap, convenient and clean. Perfect for quick 1 night stop over.
Se hospedó 1 noche en mayo de 2024
Respuesta de easyHotel Birmingham el 19 may. 2024
Dear Mark,Thank you for your feedback! We're delighted to hear that you found our hotel cheap, convenient, and clean, making it perfect for a quick one-night stopover. We appreciate your kind words and hope to have the pleasure of welcoming you back for another stay in the future!Kind regards,

8/10 Bueno

Kyleigh

Le gustó: Limpieza, personal y atención, servicios
Very small space, good for 1 person or 1 night
Se hospedó 1 noche en mayo de 2024
Respuesta de easyHotel Birmingham el 19 may. 2024
Dear Kyleigh,Thank you for your feedback! We appreciate your comments regarding the size of the room. We understand that our rooms may be compact, but we're glad to hear that you found it suitable for a single person or a short stay.If you have any further feedback or if there's anything we can do to improve your experience in the future, please don't hesitate to let us know. We value your input and hope to have the opportunity to welcome you back for another stay.Kind regards,

8/10 Bueno

Kathleen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de easyHotel Birmingham el 19 may. 2024
Dear Kathleen,Thank you for taking your time to review your stay with us!We are looking forward to welcoming you again in the future.Kind regards,

8/10 Bueno

Kerstin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The room was very small, but functional. Spotlessly clean, comfortable beds and linens, and quiet. Check in was almost too quick - I had a hard time catching everything she was saying. Super convenient to rail station and many restaurants. Great value for money but if you are a large person who has trouble in small places you might want to try somewhere else.
Se hospedó 1 noche en abril de 2024
Respuesta de easyHotel Birmingham el 29 abr. 2024
Dear Kerstin, Thank you for your review! We're glad to hear that you found your room functional, spotlessly clean, and with comfortable beds and linens. It's also great to know that you appreciated our location near the rail station and many restaurants, as well as the value for money we offer.We apologize if your check-in felt rushed; we'll ensure our staff take the time to communicate clearly with our guests.We understand that our rooms can be compact, and we appreciate your advice for larger individuals who might prefer more space. If you have any other suggestions or need assistance with future bookings, we're here to help.Thank you for staying with us, and we hope to welcome you back soon.Best regards,easyHotel Birmingham

8/10 Bueno

Manuela Alexandra

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room is small, but ok for three nights and two people. A table or something for our stuff had been nice. There wasn‘t anything of this kind in the room. Only two small beds.
Se hospedó 3 noches en abril de 2024
Respuesta de easyHotel Birmingham el 27 abr. 2024
Dear Manuela,Thank you for your feedback. We're glad that the room was suitable for your stay, but we understand that more storage or a table for your belongings would have been helpful. We appreciate your suggestion, and we'll take it into consideration as we work on improving the layout and functionality of our rooms.If you have further comments or suggestions, please don't hesitate to let us know. We hope to welcome you back for a more comfortable experience in the future.Best regards,easyHotel Birmingham

6/10 Aceptable

Sharon

No le gustó: Servicios, estado de la propiedad e instalaciones
An okay stay.
Se hospedó 1 noche en abril de 2024
Respuesta de easyHotel Birmingham el 27 abr. 2024
Dear Sharon,Thank you for sharing your feedback. We appreciate your rating and are glad to hear that you had an okay stay. If there's anything we could do to improve or if you have any specific comments you'd like to share, we'd love to hear from you. We hope to have the opportunity to welcome you back for an even better experience.Best regards,easyHotel Birmingham

10/10 Excelente

jay

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had no windows which was actually great after a night out. Perfect for the lads not with the Mrs.
Se hospedó 1 noche en abril de 2024
Respuesta de easyHotel Birmingham el 25 abr. 2024
Dear Jay,Thank you for rating us 5 out of 5! We’re thrilled that you had a fantastic experience with us. We look forward to welcoming you back for another great stay!Best regards,easyHotel Birmingham.

8/10 Bueno

Steven

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Not far to walk from train station and shopping centre staff were helpful we used it as a quick overnight stay so didn't need all the trimmings but still had good bathroom and TV in room.
Se hospedó 1 noche en abril de 2024
Respuesta de easyHotel Birmingham el 18 abr. 2024
Dear Steven, Thank you for your review! We're delighted to hear that you found our hotel conveniently located near the train station and shopping centre. It's great to know that our staff were helpful and that you had everything you needed for a quick overnight stay, including a good bathroom and TV in your room. We appreciate your feedback and hope to welcome you back for another pleasant stay in the future!Best wishes, easyHotel Birmingham

10/10 Excelente

Pammie

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was lovely clean & bright everything we needed for our visit staff very nice friendly & helpful
Se hospedó 1 noche en abril de 2024
Respuesta de easyHotel Birmingham el 14 abr. 2024
Thank you for sharing your positive feedback with us! We're thrilled to hear that you found our hotel lovely, clean, and bright, and that it had everything you needed for your visit. We're also delighted to hear that our staff were very nice, friendly, and helpful during your stay.Your kind words mean a lot to us, and we're grateful for the opportunity to have hosted you. If you ever find yourself back in the area, we would be delighted to welcome you back for another enjoyable stay.Thank you for choosing to stay with us!Best regards,

2/10 Terrible

john

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en febrero de 2024
Respuesta de easyHotel Birmingham el 10 abr. 2024
Dear John,Thank you for taking the time to leave a review. We appreciate your feedback and regret to hear that your experience did not meet your expectations.Best regards,

10/10 Excelente

Kevin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de easyHotel Birmingham el 10 abr. 2024
Dear Kevin,Thank you so much for your fantastic 5/5 rating! We are thrilled to hear that you had such a wonderful experience during your stay at our hotel. Your feedback is greatly appreciated and serves as motivation for our team to continue delivering excellent service to all our guests.We look forward to welcoming you back again soon for another outstanding experience.Best regards,

10/10 Excelente

Kourtney

Se hospedó 2 noches en marzo de 2024
Respuesta de easyHotel Birmingham el 25 abr. 2024
Dear Kourtney,Thank you for rating us 5 out of 5! We’re thrilled that you had a fantastic experience with us. We look forward to welcoming you back for another great stay!Best regards,easyHotel Birmingham.

6/10 Aceptable

Corwin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
Booked a double room last minute, hotel was ok to get to, check in was easy and staff are polite. Basic double room with no windows was very small but clean. Ok facilities inside the room.
Se hospedó 1 noche en marzo de 2024
Respuesta de easyHotel Birmingham el 13 abr. 2024
Dear Corwin,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel easy to get to and that the check-in process was smooth. It's also great to know that you found our staff polite and the room clean.We appreciate your feedback regarding the size of the room and the facilities. We strive to provide a comfortable experience for all our guests, and we'll certainly take your comments into consideration for future improvements.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even better experience in the future.Best regards,

8/10 Bueno

??

Le gustó: Limpieza, personal y atención
必要最低限の設備ですが、シンプルで居心地良く過ごせました。バーミンガムの駅から近く荷物も預かっもらえて助かりました。 Although the facilities are minimal, it was simple and comfortable. It was convenient because it was close to Birmingham station and I was able to store my luggage there
Se hospedó 1 noche en marzo de 2024
Respuesta de easyHotel Birmingham el 22 mar. 2024
Dear Miwa, Thank you for your feedback! We're glad to hear that you found our hotel to be convenient and comfortable during your stay. Our team strives to provide a hassle-free experience for our guests, and we're pleased to hear that you were able to take advantage of our luggage storage service.We appreciate your feedback and hope to have the opportunity to welcome you back in the future.Warm regards,easyHotel Birmingham

10/10 Excelente

Kellie

Le gustó: Limpieza, personal y atención
Staff very nice, room fine, of small. Clean, but super noisy and horrible bed. You could hear everything from next room and corridor as well as loud music from a bar pr soemthing, I assume, until midnight.
Se hospedó 1 noche en marzo de 2024
Respuesta de easyHotel Birmingham el 8 mar. 2024
Dear Kellie,Thank you for taking the time to share your feedback with us.We're delighted to hear that you found our staff very nice and the room satisfactory in terms of cleanliness. However, we sincerely apologize for the noise disturbances and discomfort you experienced during your stay. Please know that we take such concerns seriously and will address them with our team to ensure improvements are made.We appreciate your understanding and hope to have the opportunity to provide you with a more peaceful and comfortable experience in the future.Best regards,

8/10 Bueno

PETER

Se hospedó 1 noche en marzo de 2024
Respuesta de easyHotel Birmingham el 8 abr. 2024
Dear Peter,Thank you for sharing your experience with us!We hope to welcome you back again soon for another pleasant stay.Best regards,

2/10 Terrible

Lewis Nathan

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Had to leave the property and book another hotel
Se hospedó 1 noche en febrero de 2024
Respuesta de easyHotel Birmingham el 28 feb. 2024
Dear Lewis,We are deeply sorry to learn that your experience at our property led to your decision to seek alternative accommodation. It's disheartening to hear that we fell short of meeting your expectations during your stay.We would appreciate any further details you could provide regarding the issues you encountered so that we can address them promptly and prevent similar occurrences in the future. Kindly, contact us directly so we can investigate this matter.Your comfort and satisfaction are of utmost importance to us, and we regret that we were unable to deliver the experience you deserved.Please accept our sincere apologies, and we hope to have the opportunity to regain your trust in the future.Warm regards,easyHotel Birmingham

8/10 Bueno

Lester

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A good budget hotel
A good budget hotel no frills in city centre
Se hospedó 1 noche en febrero de 2024
Respuesta de easyHotel Birmingham el 21 feb. 2024
Dear Lester, Thank you for choosing to stay with us and for your kind feedback!We are looking forward to welcoming you back soon.Best regards,easyHotel Birmingham

10/10 Excelente

Tyler

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good
Room was clean and worker at the desk was sound
Se hospedó 1 noche en febrero de 2024
Respuesta de easyHotel Birmingham el 21 feb. 2024
Dear Tyler, Thank you for choosing to stay with us and for your kind feedback!We are looking forward to welcoming you back soon.Best regards,easyHotel Birmingham

8/10 Bueno

J

Se hospedó 1 noche en febrero de 2024
Respuesta de easyHotel Birmingham el 20 feb. 2024
Dear J, Thank you for taking the time to rate your experience. We value all feedback as it helps us improve our services. If you have any specific comments or suggestions for how we can elevate your experience, please feel free to share them with us. We strive to ensure that every guest has a wonderful stay with us.Kind regards,easyHotel Birmingham

10/10 Excelente

Abigail

Se hospedó 1 noche en febrero de 2024
Respuesta de easyHotel Birmingham el 22 mar. 2024
Dear Abigail,Thank you for the 5/5 rating! We appreciate your feedback.We look forward to welcoming you again soon!Warm regards, easyHotel Birmingham

10/10 Excelente

Mariya

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
VICTORIA IS AMAZING
Victoria was very helpful and offered a help with my booking and offered me a complimentary late check out
Se hospedó 1 noche en febrero de 2024
Respuesta de easyHotel Birmingham el 15 feb. 2024
Dear Mariya,Thank you for your amazing review!We appreciate your feedback and are pleased to hear that you enjoyed a lovely welcoming service from our staff - this is what we strive for.We look forward to welcoming you back on your next visit!Best regards,

8/10 Bueno

Dorotea

Se hospedó 8 noches en febrero de 2024
Respuesta de easyHotel Birmingham el 22 mar. 2024
Dear Dorotea,Thank you for the 4/5 rating! We appreciate your feedback.We look forward to welcoming you again soon!Warm regards, easyHotel Birmingham

10/10 Excelente

Fabián

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de easyHotel Birmingham el 14 feb. 2024
Dear Fabian,Thank you for choosing to stay with us and for your kind feedback!We hope to welcome you back for another pleasant experience in the future!Best regards,easyHotel Birmingham

10/10 Excelente

Ramadan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Classy
Respuesta de easyHotel Birmingham el 14 feb. 2024
Dear Ramadan,Thank you for choosing to stay with us and for your kind feedback!We hope to welcome you back for another pleasant experience in the future!Best regards,easyHotel Birmingham

2/10 Terrible

Gerry

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
I'm familiar with the concept of super-budget hotels, but easyHotel is just taking the piss. Disgraceful room -- permanently damp feeling. Nothing to put your clothes on at night -- not a table, a chair, nothing. Not even a plastic cup to allow me take my medication. An empty box room with bed only -- costing £195 for 3 nights. You should be ashamed of yourselves for this rip-off masquerading as part of the hospitality sector. I'll be submitting a review on several portals.
Se hospedó 3 noches en febrero de 2024
Respuesta de easyHotel Birmingham el 14 feb. 2024
Dear Gerry,I apologize for the disappointment and inconvenience you experienced during your recent stay with us at easyHotel. Your feedback is truly valuable to us, and we regret that we did not meet your expectations.We understand your concerns regarding the room's condition and amenities. Please know that we we are a proud super budget hotel hence the facilities we offer.Your comments regarding the room's dampness are concerning and we apologize for any discomfort this may have caused you. Cups and free hot and cold water are always available at reception. We strive to provide a comfortable and welcoming environment for all our guests, and we regret that we fell short of this commitment during your stay. Please rest assured that we will address the issues you have raised to prevent similar occurrences in the future. We appreciate your candid feedback and will use it to improve our services and facilities.Once again, we apologize for the inconvenience you experienced, and we hope to have the opportunity to welcome you back in the future and provide you with a more positive experience.Sincerely,easyHotel Birmingham

10/10 Excelente

Fuk Ying

Se hospedó 1 noche en febrero de 2024
Respuesta de easyHotel Birmingham el 14 feb. 2024
Dear Fuk Ying, Thank you for choosing to stay with us and for your kind feedback!We hope to welcome you back for another pleasant experience in the future!Best regards,easyHotel Birmingham

8/10 Bueno

Hasan Zaman

Viajó por negocios
Le gustó: Limpieza, personal y atención
Good clean Hotel,. in terms of price this could be one of best option. But rooms are tiny and not good for family tour.
Se hospedó 1 noche en enero de 2024
Respuesta de easyHotel Birmingham el 1 feb. 2024
Dear Hasan,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our hotel clean and a good option in terms of price.We understand your concerns about the size of our rooms, and we apologize if they did not meet your expectations. We strive to provide comfortable accommodations for all our guests, and we appreciate your input regarding this matter.We're looking forward to welcoming you in the future!Warm regards,

10/10 Excelente

Stephanie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I like this area and the places around it.
Se hospedó 5 noches en enero de 2024
Respuesta de easyHotel Birmingham el 30 ene. 2024
Dear Stephanie,We appreciate your kind words and hope to welcome you back for another enjoyable visit in the future!Warm regards,easyHotel Birmingham

6/10 Aceptable

Peter

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
All good for the money. Great location.
Se hospedó 3 noches en enero de 2024
Respuesta de easyHotel Birmingham el 29 ene. 2024
Dear Peter,Thank you for your feedback! We're glad to hear that you found our hotel satisfactory for the value and that you appreciated our great location.We hope you had a pleasant stay overall and look forward to welcoming you back in the future!Best regards,

10/10 Excelente

Anna

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de easyHotel Birmingham el 26 ene. 2024
Dear Anna,Thank you for staying with us and taking the time to rate your experience. We hope to welcome you again in the future. Best wishes, easyHotel Birmingham

8/10 Bueno

Sara

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de easyHotel Birmingham el 26 ene. 2024
Dear Sara, Thank you for staying with us and taking the time to rate your experience. We hope to welcome you again in the future. Best wishes, easyHotel Birmingham

10/10 Excelente

Fiona CFChai

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I love this EasyHotel as it is very near to the theatre! Also easy to get to China Town for meals! Very clean room & staff friendly! Best regards!I am a London MIH!
Se hospedó 1 noche en diciembre de 2023
Respuesta de easyHotel Birmingham el 23 ene. 2024
Dear Guest,Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay at EasyHotel.It's wonderful to know that our convenient location, cleanliness, and friendly staff contributed to your overall satisfaction. We appreciate your kind words and are delighted that our proximity to the theatre and accessibility to China Town added value to your visit.Your feedback motivates us to continue providing excellent service. If there's anything specific you loved or any suggestions you'd like to share, feel free to let us know.We look forward to welcoming you back to EasyHotel in the future! If you have any upcoming plans, don't hesitate to reach out.Best regards,

6/10 Aceptable

James

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good location but very basic.
Positives: Excellent location. Easy to find. Plenty of car parks nearby. Staff friendly and helpful. Negatives: Room extremely small. Could barely get past the end of the bed. Music from the bar next door could be heard until late.
Se hospedó 1 noche en enero de 2024
Respuesta de easyHotel Birmingham el 21 ene. 2024
Dear James,Thank you for sharing your feedback. We're pleased you enjoyed the excellent location, easy accessibility, and the friendly, helpful staff.We apologize for any inconvenience caused by the room size and noise from the neighbouring bar. Your comments are valuable, and we'll certainly take them into consideration as we strive to enhance our guests' experience.Best regards,

10/10 Excelente

Martin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de easyHotel Birmingham el 20 ene. 2024
Dear Martin,Thank you so much for taking the time to give us a perfect 10/10 rating! We appreciate your positive feedback and are thrilled to know that you had a fantastic experience during your stay.If there's anything specific that you particularly enjoyed or if you have any preferences for your next visit, please feel free to let us know. We look forward to the opportunity to welcome you back for another wonderful stay.Thank you for choosing to stay with us!Best regards,

10/10 Excelente

Lauren

Se hospedó 1 noche en enero de 2024
Respuesta de easyHotel Birmingham el 19 ene. 2024
Dear Lauren,Thank you for taking the time to give us your fantastic feedback. We are happy to see that you have enjoyed your stay with us and it was our pleasure to welcome you here.Best wishes,

8/10 Bueno

Dimple, Rockville

Se hospedó 1 noche en enero de 2024
Respuesta de easyHotel Birmingham el 5 feb. 2024
Dear Dimple,Thank you for your review! It's always our goal to ensure our guests have a comfortable and enjoyable experience.Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay. Best regards,

8/10 Bueno

Benjamin

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was great, loved the staff, they were welcoming
Se hospedó 2 noches en enero de 2024
Respuesta de easyHotel Birmingham el 12 ene. 2024
Dear Benjamin, Thank you for staying with us. We appreciate your feedback and hope to see you again soon!Best Regards, easyHotel Birmingham

10/10 Excelente

Akira

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023
Respuesta de easyHotel Birmingham el 12 ene. 2024
Dear Akira,Thank you for taking the time to give us your fantastic feedback. We are happy to see that you have enjoyed your stay with us and it was our pleasure to welcome you here.Best wishes,

10/10 Excelente

Krishma

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 6 noches en enero de 2024
Respuesta de easyHotel Birmingham el 8 ene. 2024
Dear Krishma,Thank you so much for the fantastic 5/5 rating! We're thrilled to hear that you had an excellent experience during your stay with us. Your positive feedback is truly appreciated, and it motivates our team to continue delivering exceptional service.We look forward to welcoming you back for another wonderful stay.Best regards,easyHotel Birmingham

6/10 Aceptable

carl

Se hospedó 1 noche en diciembre de 2023
Respuesta de easyHotel Birmingham el 8 ene. 2024
Dear Carl,Thank you for taking the time to rate your stay with us. We value your input and would love to understand more about your stay. If there are specific areas where we can improve or if you have any suggestions, please don't hesitate to let us know.We hope to welcome you again in the future.Best regards,easyHotel Birmingham