Dear Liliana,we are very pleased that you enjoyed your stay at our Steigenberger Airport Hotel Berlin. We are honored that you highlighted the quiet location and direct access to Terminal 1 of Berlin Airport.We take great care to provide our guests with a safe and peaceful environment and it is nice to see that our efforts are appreciated by you.We are already looking forward to your next visit with us.

Dear Eric,We regret to hear about your mixed experience during your stay at our hotel. Miscommunication is certainly not something we take lightly, and we apologize for any inconvenience this may have caused.It's good to hear that you found our staff to be nice and polite, and we're glad that your second night was more satisfactory. We're particularly delighted that you enjoyed the efficiency of our air conditioning system.Once again, we appreciate your feedback and we hope this incident will not deter you from choosing us again in the future. We look forward to providing you with an even better experience next time.Best regards,

Dear Irma Aurora,We are glad to read that your stay at the Hotel Steigenberger Airport Hotel Berlin was satisfactory, even though it was short. It is gratifying to know that you found our check in and check out process efficient. The comfort and well-being of our guests is our priority and we are proud to know that you were able to get a good night's rest.We hope to have the opportunity to welcome you again in the future and provide you with an equally positive experience.Sincerely,

Dear Guest,It is delightful to hear that you enjoyed your stay at our Hotel Steigenberger Airport Hotel Berlin, particularly finding our location convenient for your travel needs. We are equally pleased that our comfortable beds met your expectations, earning a perfect score in your review.We strive to provide each guest with an ideally comfortable and convenient experience. It's gratifying to know we provided just that for you.Thank you for your kind words. We look forward to welcoming you back on your next visit.Greetings and best regards,

Dear Ernesto, we are pleased to hear that you appreciate our hotel as well as its location near the airport. Your positive words regarding the facilities and cleanliness are highly appreciated. It is our concern that our guests feel comfortable and we are grateful that this was the case with you. We look forward to your next visit.Best wishes,Steffi WisotzkyGeneral Manager

Dear Samuel, thank you very much for your recent stay and your great review afterwards. We do appreciate it a lot and we are looking forward welcoming you soon again.Best regards from BER,Steffi WisotzkyGeneral Manager

Dear Juan, we are pleased to hear that everything went according to plan. Your satisfaction is very important to us and we are always striving to further improve our service. Thank you for your positive feedback!Best wishes,Steffi WisotzkyGeneral Manager

Dear Benjamin, Thank you for your kind feedback and for rating us with a excellent rating. We are delighted that you enjoyed your stay at Hotel Steigenberger Airport Hotel Berlin and we hope to welcome you back again soon!Best regards,

Dear Hilda, Thank you for taking the time to review our hotel. We are pleased to hear that you enjoyed your visit and found our location to be ideal for the following day's flight. It is always a pleasure to receive such positive feedback. Thank you again for your kind words and we hope to see you again soon.Best Regards,

Dear Jesus, thank you so much for the positive feedback regarding our facilities and self-service check-in. We strive to make our customers' stay as convenient and comfortable as possible. We understand parking at the airport can be expensive and we apologize for any inconvenience caused. Our company takes pride in providing excellent customer service and we are always looking for ways to improve our services. Thank you again for taking the time to provide your valuable feedback.Best wishes,Steffi WisotzkyGeneral Manager

Dear Guest, thank you for taking the time to review our business. We appreciate your feedback regarding your stay with us and are sorry to hear that our air conditioning was not working. We strive to provide excellent customer service and a comfortable environment for all of our guests, as we take great pride in what we do. Thank you again for your review and we hope you will consider staying with us in the future.Best wishes,Steffi WisotzkyGeneral Manager

Dear Juan,Thank you for your great rating. We would look forward to welcome you soon again and wish you all the best. Kind regardsSteffi WisotzkyGeneral Manager

Dear Elena, thank you very much for your kind words – we're delighted to hear that you enjoyed your stay with us. We're constantly striving to provide the best possible experience for our guests, so we'll be sure to pass on your feedback to our team. We hope to welcome you back again soon!Best wishes,Steffi WisotzkyGeneral Manager

Dear Pablo,thank you for being our guest and for your feedback afterwards. We appreciate it very much.I am glad to know that you enjoyed our great location right next to the airport.Hope to welcome you soon again.Best wishes,Steffi WisotzkyGeneral Manager

Dear JhannaThank you for your friendly feedback. I shared it with my team and looking forward to welcome you again with us.Kind regardsSteffi WisotzkyGeneral Manager

Dear Ivonne,thank you for being our guest at Steigenberger Airport Hotel Berlin and for your great rating afterwards.We are pleased to know that you enjoyed the silence and the cleanliness in our hotel.Hope to welcome you soon again at BER.Best regards,Steffi WisotzkyGeneral Manager

Dear Ana,thank you very much for your recent stay and for sharing your recommendation with us and our guests. We appreciate your great review.Hopefully we are able to welcome you back at BER.Best regards,

Dear Hellen,thank you very much for your recent stay and for sharing your great rating with us and our guests. We appreciate it very much.We are looking forward welcoming you back soon.Best regards,

Dear Antonio,thank you very much for your recent stay at our Steigenberger Airport Hotel Berlin and your feedback afterwards which we appreciate very much.I am pleased to know that you especially enjoyed our spacious rooms as well as our furnishing.We are looking forward welcoming you back in the near future.Best regards,Steffi WisotzkyGeneral Manager

Dear Junia,thank you very much for being our guest and for sharing your fantastic rating. We are glad to know that you had an excellent stay.We hope to welcome you back very soon.Best regards,Steffi WisotzkyGeneral Manager

Dear Jenny,thank you for your stay at our Steigenberger Airport Hotel Berlin and for sharing your fantastic rating with us and our guests. We appreciate it very much.We hope to welcome you soon again.Best regards,Steffi WisotzkyGeneral Manager

Dear Estel, thank you very much for reviewing our Steigenberger Airport Hotel Berlin after your recent stay with us. I am very glad that you enjoyed your room and that you slept well in the bed. For many reasons, we have decided to suspend room service between 6:30 p.m. and 11:00 p.m.. This allows our guests to enjoy the usual professional service without long waiting times. Every evening, we offer à la carte service at our élise Restaurant & Bar and a rich buffet. I hope you will return to us on your next trip to the BER airport. In the meantime, all the best for you! Kind regards, Steffi Wisotzky, General Manager

Dear Patrick,It's great to hear that you found our rooms fabulous and it contributed to your overall positive experience at our Hotel. It's unfortunate, however, that your interaction with our check-in kiosk didn't meet your expectations. Your input is invaluable and we will certainly take note of your feedback.We always strive to make every aspect of our guests' stay comfortable and efficient. It is through feedback like yours that we continue to improve and provide the kind of service our guests expect.Thank you again for choosing Steigenberger. We look forward to welcoming you back soon.Warm Regards,

Sehr geerhter Hans Jörn,vielen Dank, dass Sie sich die Zeit genommen haben, diese Bewertung zu schreiben, sie hat uns den Tag versüßt. Es ist schön zu wissen, dass Ihnen der Service gefallen hat und dass wir alle Ihre Extrawünsche erfüllen konnten. Wir freuen uns darauf, Sie bald wieder in unserem Hotel begrüßen zu dürfen.

Dear Amit,It's great to hear you had a positive experience with us at Steigenberger Airport Hotel Berlin. We strive to provide our guests with top-notch hospitality and your feedback is instrumental in helping us achieve that. We're looking forward to welcoming you back for another memorable stay in the future.Warm Regards,

Dear Evgeny,We are thrilled to know that you found our hotel to be an excellent place for a long layover. It is always our aim to provide a comfortable and enjoyable experience to all our guests, regardless of the duration of their stay. We hope to have the pleasure of welcoming you back in the near future.Warm Regards,

Sehr geehrte Lela,vielen Dank, dass Sie sich die Zeit genommen haben, uns zu bewerten.Mit Bedauern haben wir zur Kenntniss genommen, dass Ihr Aufenthalt Sie nicht ganz überzeugen konnte. Wir sind sehr dankbar für Ihren Hinweis. Wir werden die Angelegenheit überprüfen und versichern Ihnen, dass wir Ihre Bedenken sehr ernst nehmen.Wir würden uns sehr freuen, eine zweite Chance zu bekommen und Sie bald wieder im Steigenberger Airport Hotel Berlin begrüßen zu dürfen.Herzliche GrüßeSteffi Wisotzky General Manager

Dear Jan,Thank you very much for your great review and your stay with us. It is fantastic that you appreciated the good sound isolation in the hotel rooms.We would be delighted to welcome you very soon again.Best regardsSteffi WisotzkyGeneral Manager

Dear Abena,Thank you for your recent stay with us and for taking the time to rate our Steigenberger Airport Hotel Berlin here on expedia.I am sorry to learn that we did not fulfil your expectations. We will certainly work hard to do better in the future.Hopefully we will get the opportunity to welcome you back. In the meantime, I wish you all the best.Kind regardsSteffi WisotzkyGeneral Manager

Dear Brian,Thank you for your recent stay with us and for taking the time to rate our Steigenberger Airport Hotel Berlin.I am sorry to learn that we did not fulfil your expectations. We will certainly work hard to do better in the future.Hopefully we will get the opportunity to welcome you back. In the meantime, I wish you all the best.Kind regardsSteffi WisotzkyGeneral Manager

Liebe Melanie,vielen Dank, dass Sie sich die Zeit genommen haben, uns zu bewertenEs ist schön zu wissen, dass Sie einen angenehmen Aufenthalt bei uns hatten.Nochmals vielen Dank für Ihre Bewertung und wir hoffen, Sie bald wieder im Steigenberger Airport Hotel Berlin begrüßen zu dürfen.Herzliche Grüße,Steffi WisotzkyGeneral Manager

Dear Birgit,Thank you very much for your good rating and your stay with us. I am pleased that you found the hotels location so convenient, and that you enjoyed your overall experience. Hopefully you will be back very soon!Best regardsSteffi Wisotzky General Manager