First of all, thank you for taking the time to review our hotel. I'm sorry for and understand your frustration, however, we are not seeing the picture of a room with two queen beds with a sofa, could please email that to us so we can get it resolved with Expedia. thank you!

Good MorningI would like to apologize for the experience you had while staying at our hotel. After reviewing your reservations on Expedia, I don't see any notes about adjoining rooms, and I am sorry we were unable to accommodate that for you. As for as the overcharge, I don't see anything out of the ordinary on either folio; both room had and incidental hold which usually takes 3-7 business days to return to your hold amount. I will go ahead and refund one room for you for the inconvenience you experienced.

Thank you very much and can't wait to have you back

Hello Susan, please accept our sincere apologies for any inconvenience caused. We truly appreciate your feedback and will raise these concerns to our management. We hope to have you again!

Hello Merla, thank you for taking the time to leave us a review. We are so glad we were able to provide you with a great experience. We hope to have you again!

Hello David, thank you for your review and for choosing our hotel. We are so glad you enjoyed your stay with us. We hope to have you again!

Hello Carolina, we are so sorry that you did not enjoy your stay with us. Please accept our sincere apologies for any issues you encountered. We truly hope we can make up for this experience in the future.

Hello Richard, please accept our sincere apologies for any inconvenience caused. We appreciate your feedback and will bring this concern to management. We truly hope we can makeup for this experience in the future.

Hello Bette, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us and that our staff was able to contribute to that. We hope to have you again!

Hello Susan, thank you for your review and recommendation. We are so glad you enjoyed your stay with us. We look forward to having you again!

Hello Danny, we are so glad you enjoyed your stay with us. We appreciate your feedback, and will make our staff aware of this. We hope to have you again!

Hello Peter, thank you for the review. We are so glad you enjoyed your stay with us. We hope to have you again!

Hello Russell, we are so sorry to hear about the issues you encountered during your stay. Please accept our sincere apologies for any inconvenience caused. We understand your frustration and assure you that we take your feedback very seriously, and will bring these claims to management. We truly hope we can make up for this experience in the future.

Hello John, thank you for the review. We are so glad you enjoyed your stay with us. We hope to have you again!

Hello Shawn, we are so sorry to hear about the issues you encountered during your stay. Please accept our sincere apologies for any inconvenience caused. We understand your frustration and assure you that this claim will be brought to management. We truly hope you will allow us to make up for this experience.

Hello Shannon, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us, and that our staff was able to contribute to that. We hope to have you again!