We were looking for a quiet spot to relax without kids and get some sleep and watch movies for a chill anniversary weekend. The spot is really nice and the furnishings in the small apartment were what we needed. Towels and kitchenware was good. We never received our codes for check-in and had to make a special request for contact-free check-in. The contracts to sign, and handbook full of rules in the apartment filled with threats of fines was a bit much and came off a bit aggressive.
The TV was lacking. There weren't a lot of movie options, and not much to browse as far as live tv that we could tell. It had netflix, but we have that at home and have watched most of what we wanted on there. The most frustrating was that whenever we tried to browse the tv app it would get an error and restart.
Before your stay you have to fill out multiple pages of a contract filled with threats of additional fines. They monitor your noise level and threaten an additional fine if you are too loud. We were planning a quiet weekend anyway so hoped we wouldn't trigger the noise detection device just by watching movies. What we found was that the noise level around us was pretty crazy. There are rooftop parties, loud people in the hallways and parking lots below. There was even a parking lot show with amplified sound coming through giant speakers. As many times as noise fines are threatened, we thought the place would be incredibly quiet.
We were hoping to at least have quiet enough to sleep-in, but there were several interruptions. At 5am the ice maker crashed a new batch of ice randomly and woke us. At 7 am each morning there is a constant booming noise, maybe a door or elevator issue but continuous from 7-8am. At 8am I received a text, "friendly reminder that your check-out is tomorrow." So that startled me awake after the other noises. If you are looking for a quiet place to catch up on sleep this might not be a good fit.
On the last morning since we didn't get to sleep in, we thought we'd enjoy a quiet brunch at PCM. We were ready to check out of the apartment by 11am, but thought it would be nice to take our time at a meal and not have to rush back for our parking. We contacted the host and asked if we could just keep the parking pass a little longer until early afternoon, maybe an hour or two. They said they needed it promptly at 11 because someone else was checking in at 4pm that day. We ended up having to move the car and pay for parking.