The service was the worst I have experienced. Upon our arrival at midnight following a one-hour flight delay, we were informed that one of the three rooms we had booked was given away to a "VIP member." By 2am, they eventually got us set up in a hotel close by that was of lower quality than the one we had booked. The staff offered very little by way of apology or compensation for breakfast, which was not included in the hotel we were moved to, and were offered a complimentary "pop and bag of chips" instead. When we finally returned the following night for the rest of our stay, the room was adequate and as advertised and the breakfast was good, but we were very disappointed and frustrated with the poor service. I will not be staying here again.