Terraza o patio

Opiniones sobre Hyatt Place Atlanta / Perimeter Center

3 out of 5
Hyatt Place Atlanta / Perimeter Center
1232 HAMMOND DRIVE NE, Atlanta, GA

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 814 de 1181 opiniones" "
Evaluación: 8 - Bueno. 207 de 1181 opiniones" "
Evaluación: 6 - Aceptable. 73 de 1181 opiniones" "
Evaluación: 4 - Mediocre. 46 de 1181 opiniones" "
Evaluación: 2 - Terrible. 41 de 1181 opiniones" "

9,2/10

Limpieza

9,2/10

Personal y atención

8,8/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Martin

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The free parkinglot is far away
Se hospedó 4 noches en abril de 2024
Respuesta de GM el 20 abr. 2024
Dear Martin, Thank you for your kind review. We apologize for not meeting every expectation and hope to welcome you again. Sincerely, John George, GM

10/10 Excelente

Homero

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Its a nice place and convenient for shopping
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 16 abr. 2024
Dear Homero, Isn't it fantastic to have so many wonderful restaurants and shops just minutes away from our beautiful Hyatt Place? Thank you for your positive review and for recommending our property for a great stay in Atlanta. We hope you find a reason to revisit us soon. Best, Ihab Beshay, GM

10/10 Excelente

yoraisy

Viajó con su familia
Excelente
Se hospedó 2 noches en marzo de 2024
Respuesta de GM el 6 abr. 2024
Dear yoraisy, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Ihab Beshay, GM

10/10 Excelente

Sergio

Se hospedó 1 noche en julio de 2023
Respuesta de Bryttani- Front Desk Supervisor el 1 ago. 2023
Thank you for taking the time to let us know how your stay went. We appreciate the feedback.

10/10 Excelente

Edgardo

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Es un hotel para toda la familia, facil estacionamiento y esta en un area donde encuentras todo cerca. La atención en recepción es excelente.
Respuesta de GM el 6 jul. 2023
Dear Edgardo, It is wonderful to hear that you found our hotel to be exceptional for the whole family! Thank you for choosing Hyatt Place Atlanta/Perimeter Center and taking the time to let other guests know just how much you enjoyed yourself. We will be ready and waiting to host you again! Sincerely, Ihab Beshay General Manager

10/10 Excelente

Alex, Guayaquil

Se hospedó 2 noches en abril de 2023
Respuesta de Bryttani- Front Desk Supervisor el 5 may. 2023
Thank you for submitting a review. We appreciate you taking the time to let us know how your stay went!

10/10 Excelente

Norielkys

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Me en encantó queda céntrico . Es un hotel que cumplió los requisitos que estaba buscando.
Se hospedó 2 noches en febrero de 2023
Respuesta de GM el 20 feb. 2023
Dear Norielkys,What a great review! We are thrilled anytime a guest reports that nothing about their stay could have been better. We appreciate your business and taking the time to share these kind comments. Please come again soon.Best,Ihab BeshayGeneral Manager

10/10 Excelente

Juan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2022
Respuesta de Rakeem Jackson el 12 nov. 2022
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.Best regards,Rakeem JacksonOperations ManagerHyatt Place Atlanta Perimeter

10/10 Excelente

Michel

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en septiembre de 2022
Respuesta de GM el 4 oct. 2022
Dear Michel, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Ihab Beshay General Manager

10/10 Excelente

Yolimar

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Recomendado
Se hospedó 2 noches en mayo de 2022
Respuesta de GM el 14 jun. 2022
Dear Yolimar, We love hearing that your stay was enjoyable. Thank you for choosing us and please visit again. Sincerely, Ihab Beshay General Manager

10/10 Excelente

Nerolin

Se hospedó 2 noches en abril de 2022

6/10 Aceptable

MILTON MARLON

Viajó con su familia
Le gustó: Servicios, estado de la propiedad e instalaciones
No le gustó: Limpieza
No hacen limpieza diaria de las habitaciones y eso es bastante incómodo. Debe uno pedir toallas diarias porque no limpian la habitación a diario.
Se hospedó 4 noches en marzo de 2022
Respuesta de GM el 29 mar. 2022
Dear MILTON MARLON, I am sorry to hear that our cleaning schedule impacted your satisfaction with our hotel. We appreciate you taking the time to share your feedback as it helps us make improvements as we move forward. Thank you for staying with us. Sincerely, Ihab Beshay General Manager

6/10 Aceptable

Flavio

Se hospedó 2 noches en marzo de 2022
Respuesta de GM el 21 mar. 2022
Dear Flavio, Thank you for your time in reviewing our hotel. We strive to provide a WOW experience, so I regret that your visit was just okay. We appreciate your patronage and hope to impress on a return visit. Sincerely, Ihab Beshay General Manager

10/10 Excelente

Gabriel

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
El lugar excelente .
Se hospedó 3 noches en diciembre de 2021
Respuesta de GM el 4 ene. 2022
Dear Gabriel, Thank you for sharing the awesome rating of your experience and please visit us again. Best, Ihab Beshay General Manager

10/10 Excelente

LAURA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great stay
Excelente servicio, la limpieza muy buena, el lugar es ameno y se ve muy nuevo.
Se hospedó 2 noches en agosto de 2021
Respuesta de GM el 1 sept. 2021
Dear LAURA, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Sincerely, Jason Ressman General Manager

8/10 Bueno

joaquin

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Todo muy bien
Se hospedó 2 noches en mayo de 2021
Respuesta de GM el 29 may. 2021
Dear joaquin, We love hearing that your stay was enjoyable. Thank you for choosing us and please visit again. Best, Ihab Beshay General Manager

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
,
Se hospedó 1 noche en mayo de 2021
Respuesta de GM el 29 may. 2021
Dear Anonymous, We love hearing that your stay was enjoyable. Thank you for choosing us and please visit again. Best, Ihab Beshay General Manager

10/10 Excelente

Jackie

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice!
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 29 abr. 2024
Dear Jackie, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, John George, GM

10/10 Excelente

India

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is my second time staying, and each time has been a good stay!
Se hospedó 2 noches en abril de 2024
Respuesta de GM el 28 abr. 2024
Dear India, Thank you for taking the time to share your review with other travelers and us. I'm pleased to hear that you were able to enjoy our accommodations and friendly service while in town again. There is no better compliment than a return visit, so we look forward to seeing you again soon. Best, John George, GM

10/10 Excelente

Sheena

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Parking should be free for hotel guest but other than that everything was good
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 28 abr. 2024
Dear Sheena, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. I am sorry that you were disappointed with the parking. In Atlanta, as in most large cities, parking is valued at a premium, and fees are required for the upkeep of the parking areas. Charges are typically kept separate from the room fees, as only some people who stay at the hotel have a car. We appreciate your review and hope to host you again in the future. Best, John George, GM

10/10 Excelente

Lyssa

Le gustó: Servicios
Great staycation
Se hospedó 2 noches en abril de 2024
Respuesta de GM el 26 abr. 2024
Dear Lyssa, Thank you for sharing your review, Lyssa! We would love to have you stay with us again for a relaxing staycation. Best, Ihab Beshay, GM

10/10 Excelente

Ashley

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice, clean and the service was great.
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 26 abr. 2024
Dear Ashley, Thank you for your business and for taking the time to share a review. I am glad you felt well taken care of in a clean environment. We strive to provide a great experience overall and will share your feedback with our team to let them know they should keep up the good work. Please come see us again soon. Best, Ihab Beshay, GM

10/10 Excelente

Bianca

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I loved my stay at Hyattt
Se hospedó 2 noches en abril de 2024
Respuesta de GM el 26 abr. 2024
Dear Bianca, Thank you for choosing us and leaving a stellar rating. Without the specifics, it's even more heartening to know you had a positive experience. We strive to meet our guests' expectations, and it seems we hit the mark during your stay. Looking forward to welcoming you again soon. Best, Ihab Beshay, GM

8/10 Bueno

kazimierz

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was clean, teady for us. Friendly staff.
Se hospedó 3 noches en abril de 2024
Respuesta de GM el 23 abr. 2024
Dear kazimierz, Friendly. Clean. Convenient. If our guests used only three words to describe our Hyatt Place, it would be fantastic to hear these were the words chosen. Thank you for your business and for sharing this great review. We look forward to being your hotel of choice anytime you return to the area. Best, John George, GM

10/10 Excelente

Peter, Columbia

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great access to Marta.
Se hospedó 2 noches en abril de 2024
Respuesta de GM el 22 abr. 2024
Dear Peter, We're happy to hear from you and glad you enjoyed your stay. We appreciate your family choosing to stay with us while visiting the area. I'm pleased to hear we were well suited for your family's travels. We appreciate your feedback and hope to see you again soon. Best, John George, GM

8/10 Bueno

Terrie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 21 abr. 2024
Dear Terrie, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, John George, GM

10/10 Excelente

Dennis

Viajó con su familia
Le gustó: Limpieza, personal y atención
Staff
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 19 abr. 2024
Dear Dennis, I'm glad that all aspects of your stay met your expectations. We can't thank you enough for staying with us, and we hope to host you again soon. Best, John George,GM

2/10 Terrible

Lili

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de GM el 20 abr. 2024
Dear Lili, It’s important to our entire team that all our visitors feel comfortable, so I’m very sorry that you did not enjoy your stay. We hope to serve you better should your travels bring you back to the area. Thank you for staying with us. Sincerely, John George, GM

4/10 Mediocre

Kalen

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
No le gustó: Limpieza
The rooms look great and the area is wonderful, but me and my girlfriend broke out in hives from the sheets on the beds and the pillow cases. We asked for more sheets and they never came and it took us calling a few times in the day just to get pillow cases.
Se hospedó 3 noches en abril de 2024
Respuesta de GM el 19 abr. 2024
Dear Kalen, I sincerely apologize for falling short of not only meeting your expectations but ours as well. Rest assured, the feedback provided has been reviewed by our team to ensure we consistently deliver upon guest expectations. I would love the opportunity to regain your confidence and demonstrate our commitment to customer service, so we hope you will consider a return visit. Thank you for staying with us. Sincerely, John George, GM

10/10 Excelente

Damion D

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was great
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 19 abr. 2024
Dear Damion D, Thanks for sharing this generous review of your experience with us. We really appreciate the support and hope to host you again. Best, John George, GM

10/10 Excelente

Crystal

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I can’t wait to stay again.
Se hospedó 2 noches en abril de 2024
Respuesta de GM el 16 abr. 2024
Dear Crystal, We can't wait to welcome you back! Thank you for this frame-worthy review and please find a reason to visit again sooner rather than later. Best, Ihab Beshay, GM

8/10 Bueno

Raushanah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 14 abr. 2024
Dear Raushanah, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Ihab Beshay, GM

10/10 Excelente

Amelia

Se hospedó 1 noche en abril de 2024

8/10 Bueno

Rachel

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stayed for only a night but the staff and location was what we needed! Clean room, loved the shower!
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 9 abr. 2024
Dear Rachel, Thank you for taking the time to share your kind review. I’m glad you found our location convenient, accommodations pleasant, and staff friendly. We look forward to being your hotel of choice when in the area. Best, Ihab Beshay, GM

8/10 Bueno

Shari V

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Miguel

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property is well kept with a big shopping center next to it. Lots of choices for shopping and dinning
Se hospedó 4 noches en abril de 2024
Respuesta de GM el 9 abr. 2024
Dear Miguel, Thank you so much for choosing Hyatt Place. It is lovely to hear that you had a great stay and found our hotel an exceptional option for your travels. We appreciate your business and hope you find a reason to visit us again soon! Best, Ihab Beshay, GM

6/10 Aceptable

Grace

Viajó en grupo
No le gustó: Limpieza, estado de la propiedad e instalaciones
They need to do better with house keeping.
Se hospedó 3 noches en abril de 2024
Respuesta de GM el 9 abr. 2024
Dear Grace, I apologize that the servicing of your room was not satisfactory. I will discuss this review with our housekeeping staff to raise awareness of such issues. We value you as our Guest and appreciate you taking the time to write. Please consider a return visit for a better stay. Sincerely, Ihab Beshay, GM

2/10 Terrible

Michael

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room had smell of body odor and it didn’t go away…. Extremely loud noises over night. Called the front desk to get moved to a different room and they said none were available. Ended up double-booking a room at a different hotel so we could sleep.
Se hospedó 4 noches en abril de 2024
Respuesta de GM el 9 abr. 2024
Dear Michael, I am sorry we didn't provide the comfort level you are accustomed to during this stay at our Hyatt Hotel. Thank you for your honest feedback, and please know that we will review it with the staff as we are constantly working to provide high-quality satisfaction. We hope you will return for an improved experience on a future trip. Sincerely, Ihab Beshay, GM

6/10 Aceptable

Melaine, Saint Louis

Viajó por negocios
No le gustó: Servicios
No restaurant as advertised. So so re: cleaning. It was quiet in my room which I appreciated. The staff is really nice.
Se hospedó 3 noches en abril de 2024
Respuesta de GM el 8 abr. 2024
Dear Melanie, We aim to impress, so I'm sorry that your visit was just okay. Your comments, which highlight some of our successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review. Sincerely, Ihab Beshay, GM

10/10 Excelente

Althea Kristine

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Na
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 8 abr. 2024
Dear Althea Kristine, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Ihab Beshay, GM

10/10 Excelente

Sharon

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff was pleasant, and friendly. We didnt have to wait at all during check in. Room was clean.
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 8 abr. 2024
Dear Sharon, We are here to serve! Thank you for choosing Hyatt Place and taking the time to reflect on your experience and compliment your interactions with our caring staff. Hosting you was our pleasure and we look forward to doing so again anytime upon your return to the area. Best, Ihab Beshay, GM

8/10 Bueno

Shanita

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Want to say a special thank you to the staff Miles and the young lady that was working with him Friday morning 3/29/24 in accompanying myself my husband and our friends in getting the connecting room that we asked for and properly explaining to us on why we didn’t get it our first night unlike the guy who lied to us when he checked us in. We had a wonderful stay and can’t wait to come again.
Se hospedó 4 noches en marzo de 2024
Respuesta de GM el 4 abr. 2024
Dear Shanita, The fact that you want to return means you had a great stay overall. Thank you for choosing our Hyatt Place and for taking time out of your day to let us know what you liked and how we can improve. Please come back anytime. Best, Ihab Beshay, GM

10/10 Excelente

Crystal

Se hospedó 1 noche en marzo de 2024
Respuesta de GM el 6 abr. 2024
Dear Crystal, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Ihab Beshay, GM

10/10 Excelente

Jamaal

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was excellent, would recommend & visit again
Se hospedó 2 noches en marzo de 2024
Respuesta de GM el 2 abr. 2024
Dear Jamaal, Reviews just don't get any better than this one. Thank you so much for your support of our Hyatt Place and your recommendation to others. We loved having you as our guest, and we hope to welcome you back soon! Best, Ihab Beshay, GM

10/10 Excelente

Cozzette

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Enjoyed stay!
Se hospedó 3 noches en marzo de 2024
Respuesta de GM el 1 abr. 2024
Dear Cozzette, I am glad our Hyatt Place provided you with a five-star experience while visiting Atlanta. Thank you for your business and for taking the time to share your review. We hope to see you again in the future. Best, Ihab Beshay, GM

8/10 Bueno

Paris

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Parking should not be an additional fee. That is my only complaint. Overall loverly staff and a nice building.
Se hospedó 2 noches en marzo de 2024
Respuesta de GM el 1 abr. 2024
Dear Paris, Thank you for your generous rating and for being our valued guest. I am thrilled to see that you had a great stay overall, and I appreciate your suggestions for improvement. Thank you for your business, and please come again. Best, Ihab Beshay, GM

10/10 Excelente

Chastin

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

4/10 Mediocre

Michael

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
The service was the worst I have experienced. Upon our arrival at midnight following a one-hour flight delay, we were informed that one of the three rooms we had booked was given away to a "VIP member." By 2am, they eventually got us set up in a hotel close by that was of lower quality than the one we had booked. The staff offered very little by way of apology or compensation for breakfast, which was not included in the hotel we were moved to, and were offered a complimentary "pop and bag of chips" instead. When we finally returned the following night for the rest of our stay, the room was adequate and as advertised and the breakfast was good, but we were very disappointed and frustrated with the poor service. I will not be staying here again.
Se hospedó 3 noches en marzo de 2024
Respuesta de GM el 28 mar. 2024
Dear Michael, We sincerely regret your experience; we never intend to relocate any guests. Our inventory levels change by the minute due to guests extending their stays, rooms being taken out of order for maintenance, etc. and sometimes we just can't fulfill all room reservations onsite. I'm sorry we disappointed you and I'm sure that was frustrating after a long day of travel. We strive to provide a fantastic experience to all our guests, and we missed our goal. I appreciate you taking the time to share your review, and we hope you might reconsider a return in the future. Sincerely, Ihab Beshay, GM

10/10 Excelente

Vania

Le gustó: Servicios
Amazing
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM el 28 mar. 2024
Dear Vania, Whenever guests use the word "amazing" regarding their stay at our Hyatt Place, we are all ears! Thank you so much for your business and for taking time out of your day to let the team know how much you enjoyed your time with us. Please come back soon. Best, Ihab Beshay, GM

10/10 Excelente

MrIrvingfrank

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great staff
Se hospedó 3 noches en marzo de 2024
Respuesta de GM el 28 mar. 2024
Dear MrIrvingfrank, Thank you for being our guest and for complimenting the staff. A fantastic hotel stay starts and ends with the people who run the property, so your kind words are appreciated. We hope to have you back for another five-star experience in the near future. Best, Ihab Beshay, GM