Una piscina techada, una piscina al aire libre de temporada, sombrillas

Opiniones sobre Grand Hyatt Athens

5 out of 5
Grand Hyatt Athens
115, Syngrou Avenue, Athens, Attica

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 42 de 72 opiniones" "
Evaluación: 8 - Bueno. 14 de 72 opiniones" "
Evaluación: 6 - Aceptable. 9 de 72 opiniones" "
Evaluación: 4 - Mediocre. 2 de 72 opiniones" "
Evaluación: 2 - Terrible. 5 de 72 opiniones" "

8,8/10

Limpieza

9,0/10

Personal y atención

8,4/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

HECTOR EDUARDO

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
La ubicación ayuda en algunos aspectos, pero para salir está muy grande la avenida
Se hospedó 4 noches en diciembre de 2023
Respuesta de Grand Hyatt Athens el 26 dic. 2023
Esteemed Guest,Thank you very much for the valuable feedback regarding your recent stay at the Grand Hyatt Athens. We appreciate your constructive comments that will help us further improve the overall guest experience.Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands.We look forward to an opportunity to greet and treat you in the future and to convey a feeling of care.Warmest regards,Guest Relations team

2/10 Terrible

Brittany

Viajó con su pareja
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Our first night stay was okay. The staff was friendly and our room was nice. We returned a week later to stay another two nights and we had paid for the same room as our first original stay. We did not receive the same room tho. My husband and I are both 6 feet tall so a king size bed is pretty much a necessity for us to get any sleep. Well upon our second stay they put us in a small double bed in a small room (we paid for a king size). We r brought this up to the staff and they basically said they couldn’t do anything and they were very booked up. They said try again tomorrow and they’d put us in the appropriate room after other guests checked out. We came after check out time and they said they still didn’t have anything available and they would call our room in 3 hours when they had time to get rooms cleaned. Never heard from them again until checkout the next morning when I told them again I was unhappy. They didn’t offer to refund some of our payment or anything. Staff was not helpful at all or kind. I would not recommend staying at this hotel.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Brittany

Viajó con su pareja
Le gustó: Estado de la propiedad e instalaciones
No le gustó: Limpieza, servicios
Our first night stay was okay. The staff was friendly and our room was nice. We returned a week later to stay another two nights and we had paid for the same room as our first original stay. We did not receive the same room tho. My husband and I are both 6 feet tall so a king size bed is pretty much a necessity for us to get any sleep. Well upon our second stay they put us in a small double bed in a small room (we paid for a king size). We r brought this up to the staff and they basically said they couldn’t do anything and they were very booked up. They said try again tomorrow and they’d put us in the appropriate room after other guests checked out. We came after check out time and they said they still didn’t have anything available and they would call our room in 3 hours when they had time to get rooms cleaned. Never heard from them again until checkout the next morning when I told them again I was unhappy. They didn’t offer to refund some of our payment or anything. Staff was not helpful at all or kind. I would not recommend staying at this hotel.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

GUS, PARKLAND

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This hotel is excellent! The rooms are great! The service amazing
Se hospedó 6 noches en abril de 2024
Respuesta de Evelina Nikolarakou, Guest Service Manager el 30 abr. 2024
Dear Mr. Armenakis,Greetings from Grand Hyatt Athens,Thank you for choosing our property as well as for taking the time to share this amazing rating and your kind feedback.It is truly gratifying to know that every aspect of your stay, from the facilities, to the rooms and the service met your expectations to perfection. We'll be sure to share your praise with our team and ensure they know the impact they've made on your stay.We eagerly anticipate the opportunity to welcome you back to Grand Hyatt Athens for another memorable stay with us. Your continued patronage would be a true pleasure for us.Warmest regards,Evelina NikolarakouGuest Service Manager

10/10 Excelente

Maria

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location. Stunning view of the Parthenon.
Se hospedó 1 noche en abril de 2024
Respuesta de Evelina Nikolarakou, Guest Service Manager el 26 abr. 2024
Dear valuable guest,Thank you for your glowing review! We are thrilled you enjoyed the majestic Acropolis view.The kind words about our scenery truly make our day.I will be sure to share your praise with our team.We'd love to welcome you back in the near future to create more unforgettable moments!

10/10 Excelente

Maria

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Perfect option. Great brea
Se hospedó 1 noche en abril de 2024
Respuesta de Evelina Nikolarakou, Guest Service Manager el 26 abr. 2024
Dear valuable guest,Thank you for sharing your fantastic experience! We're delighted that our hotel met your expectations. We can't wait to welcome you back to create more wonderful memories together!

8/10 Bueno

Jessica

Viajó con su familia y niños pequeños
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The room was good until i looked under the bed , there was a thick film of dirt under there . I happed to look my second to last day so i didn’t complain , just packed up my stuff and got ready to leave . Other than that it was a good stay the shower was a little tricky.
Se hospedó 3 noches en marzo de 2024
Respuesta de Grand Hyatt Athens el 21 abr. 2024
Dear Guest,Thank you for sharing your experience. We take all feedback seriously and are looking into the concerns you've raised. Our goal is to ensure every guest has a seamless stay. We appreciate your patience as we address this matter internally.Warmest regards,Nancy MakriGuest relations Manager

10/10 Excelente

Graham

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en abril de 2024
Respuesta de Grand Hyatt Athens el 21 abr. 2024
Dear Guest,Thank you for your delightful feedback! We're thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience!Warm regards,Nancy Makri Guest relations Manager

8/10 Bueno

Andrea

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Grand Hyatt Athens el 21 abr. 2024
Dear Guest,Thank you for your delightful feedback! We're thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience!Warm regards,Nancy Makri Guest relations Manager

8/10 Bueno

Choudhry Yasir, Coulsdon

Viajó con su familia y niños pequeños
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Very good hotel, very good breakfast with amazing views, great facilities specially swimming pool and spa facitilities were really good for the kids
Se hospedó 3 noches en abril de 2024
Respuesta de Grand Hyatt Athens el 21 abr. 2024
Dear Guest, Thank you for your delightful feedback! We're thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience!Warmest regards, Nancy MakriGuest Relations Manager

6/10 Aceptable

Hannah

Viajó con su familia
Le gustó: Personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
The staff was super nice, breakfast was great with beautiful views from rooftop breakfast room. Only concern was very small bathroom/shower door not able to block water splashing at all, bedroom would be wet even you are super careful
Respuesta de Grand Hyatt Athens el 21 abr. 2024
Dear Guest, Thank you for bringing this to our attention. We're actively investigating your concerns to improve our services. Your feedback helps us identify areas for enhancement. If you'd like to discuss this further, please reach out so we can address any specific issues.Warmest regards, Nancy MakriGuest Relations Manager

8/10 Bueno

Ashkan, Rotterdam

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice hotel
Se hospedó 3 noches en marzo de 2024
Respuesta de Grand Hyatt Athens el 2 abr. 2024
Dear Guest, Thank you for your delightful feedback! We're thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards, Nancy Makri, Guest Relations Manager

10/10 Excelente

Damian Nicholas

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 6 noches en marzo de 2024
Respuesta de Grand Hyatt Athens el 2 abr. 2024
Dear Mr. Nicolas, Thank you for your delightful feedback! We're thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards, Nancy Makri, Guest Relations Manager

8/10 Bueno

Andrew

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice hotel, friendly staff.
Se hospedó 6 noches en enero de 2024
Respuesta de Grand Hyatt Athens el 31 mar. 2024
Dear Guest,Thank you for your feedback! Looking forward to welcoming you back for a more enjoyable experience!Warmest regards,Nancy MakriGuest Relations Manager

10/10 Excelente

Justin Wallace

Se hospedó 5 noches en marzo de 2024
Respuesta de Grand Hyatt Athens el 21 abr. 2024
Dear Guest,Thank you for your delightful feedback! We're thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience!Warm regards,Nancy Makri Guest relations Manager

6/10 Aceptable

Yihang

Se hospedó 1 noche en marzo de 2024
Respuesta de Grand Hyatt Athens el 31 mar. 2024
Dear Guest,Thank you for your feedback! Looking forward to welcoming you back for a more enjoyable experience!Warmest regards,Nancy MakriGuest Relations Manager

10/10 Excelente

jahanara

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All
Se hospedó 2 noches en marzo de 2024
Respuesta de Grand Hyatt Athens el 25 mar. 2024
Dear Guest,Thank you for your delightful feedback! We're thrilled to have contributed to your wonderful stay.Looking forward to welcoming you back for another memorable experience!Warmest regards,Nancy MakriGuest Relations Manager

10/10 Excelente

vasilios

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Great staff
Se hospedó 8 noches en marzo de 2024
Respuesta de Grand Hyatt Athens el 18 mar. 2024
Dear Guest, Thank you for your delightful feedback! We're thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience!Kind regards, Nancy Makri

2/10 Terrible

QIUPING

Se hospedó 3 noches en diciembre de 2023
Respuesta de Grand Hyatt Athens el 19 mar. 2024
Dear Guest,We value your feedback immensely as it helps us identify areas for improvement. Your comments have been shared with our management team for further review and action.We would like to extend a personal invitation for you to contact us directly to discuss your concerns in more detail. Your satisfaction is our top priority, and we are committed to addressing any issues you may have experienced during your stay.Please feel free to reach out to us at and we will be more than happy to assist you in any way we can.Warm regards,Nancy MakriGuest Relations Manager

10/10 Excelente

Maria Pilar

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Grand hyatt is clean, spacious, has plenty of amenities, friendly staff. Nice location , nice and calm. Near city center.
Se hospedó 5 noches en marzo de 2024
Respuesta de Grand Hyatt Athens el 16 mar. 2024
Dear Mrs. Pilar,Thank you for your delightful feedback! We're thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards, Nancy Makri Guest Relations Manager

10/10 Excelente

vasilios

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice and helpful staff
Se hospedó 1 noche en marzo de 2024
Respuesta de Grand Hyatt Athens el 16 mar. 2024
Dear Mr. Vasileios,Thank you for your delightful feedback! We're thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards, Nancy Makri Guest Relations Manager

10/10 Excelente

vasilios

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Just great
Se hospedó 8 noches en febrero de 2024
Respuesta de Grand Hyatt Athens el 16 mar. 2024
Dear Mr. Vasileios,Thank you for your delightful feedback! We're thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards, Nancy Makri Guest Relations Manager

4/10 Mediocre

David, Roseville

Viajó por negocios, Viajó en grupo
Very regrettable experience to stay at this hotel. Don't book
Se hospedó 3 noches en marzo de 2024
Respuesta de Grand Hyatt Athens el 31 mar. 2024
Dear Guest,We apologize for any inconvenience caused. Please feel free to contact us directly to address this matter.Kind regards,Nancy Makri Guest Relations Manager

8/10 Bueno

Denys

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Didn’t have a good view.Room was clean,but bathroom fan wasn’t working well. Could sense the smell of humidity.Signs of aging hotel are significant in the room.
Se hospedó 3 noches en marzo de 2024
Respuesta de Grand Hyatt el 12 mar. 2024
Dear Guest Denys, hank you for bringing this to our attention. We're actively investigating your concerns to improve our services. Your feedback helps us identify areas for enhancement. If you'd like to discuss this further, please reach out so we can address any specific issues.Warmest regards, Nancy Makri, Guest Relations Manager

10/10 Excelente

vasilios

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice ataff
Se hospedó 14 noches en febrero de 2024
Respuesta de Grand Hyatt el 12 mar. 2024
Dear Guest Vasilios, Thank you for your delightful feedback! We're thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards, Nancy Makri Guest Relations Manage

8/10 Bueno

Virgil

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was just fine for what I was doing in Athens.
Se hospedó 6 noches en febrero de 2024
Respuesta de Grand Hyatt Athens el 9 mar. 2024
Dear Guest, Thank you for sharing your experience! We're delighted that our hotel met your expectations. We can't wait to welcome you back to create more wonderful memories together!Warmest regards, Nancy MakriGuest Relations Manager

10/10 Excelente

judith

Se hospedó 2 noches en marzo de 2024
Respuesta de Grand Hyatt Athens el 25 mar. 2024
Dear Guest,Thank you for your delightful feedback! We're thrilled to have contributed to your wonderful stay.Looking forward to welcoming you back for another memorable experience!Warmest regards,Nancy MakriGuest Relations Manager

10/10 Excelente

David

Se hospedó 1 noche en marzo de 2024
Respuesta de Grand Hyatt Athens el 25 mar. 2024
Dear Guest,Thank you for your delightful feedback! We're thrilled to have contributed to your wonderful stay.Looking forward to welcoming you back for another memorable experience!Warmest regards,Nancy MakriGuest Relations Manager

10/10 Excelente

Brian

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I was highly pleased with this location. There are many dining options with walking distance. The staff is very hospitable.
Se hospedó 5 noches en febrero de 2024
Respuesta de Grand Hyatt Athens el 21 feb. 2024
Dear Guest Brian, Thank you for your delightful feedback! We're thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards, Nancy Makri Guest Relations Manager

10/10 Excelente

Guguli

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Was quiet
Se hospedó 6 noches en enero de 2024
Respuesta de Grand Hyatt Athens el 6 feb. 2024
Dear Guguli, Thank you for your delightful feedback! We are thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience!Warmest regards,Nancy MakriGuest Relations Manager

10/10 Excelente

kristel

Se hospedó 1 noche en enero de 2024
Respuesta de Grand Hyatt Athens el 20 mar. 2024
Dear Kristel,Thank you for your delightful feedback! We're thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience!Kind regards,Nancy MakriGuest Relations Manager

10/10 Excelente

Despoina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 6 noches en enero de 2024
Respuesta de Grand Hyatt Athens el 28 ene. 2024
Esteemed Guest, Thank you very much for the valuable review regarding your recent stay at the Grand Hyatt Athens. We look forward to an opportunity to greet and treat you in the future and to convey a feeling of care. Warmest regards, Nancy Makri Guest Relations Manager

10/10 Excelente

Richi

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Super Hotel. Gute Verbindung ins Zentrum (uber). Schöner Wellness Bereich und ausreichendes gym, um in shape zu bleiben.
Se hospedó 4 noches en enero de 2024
Respuesta de Grand Hyatt Athens el 21 ene. 2024
Esteemed Guest, Thank you very much for the valuable review regarding your recent stay at the Grand Hyatt Athens. We look forward to an opportunity to greet and treat you in the future and to convey a feeling of care. Warmest regards, Nancy Makri Guest Relations Manager

10/10 Excelente

HAGOP, Centre

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Grand Hyatt Athens el 14 ene. 2024
Esteemed Guest, Thank you very much for the valuable review regarding your recent stay at the Grand Hyatt Athens. Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands. We look forward to an opportunity to greet and treat you in the future and to convey a feeling of care. Nancy Makri Guest Relations Manager

10/10 Excelente

HAGOP, Centre

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Grand Hyatt Athens el 12 ene. 2024
Esteemed Guest, Thank you very much for the valuable review regarding your recent stay at the Grand Hyatt Athens. We look forward to an opportunity to greet and treat you in the future and to convey a feeling of care. Warmest regards, Nancy Makri Guest Relations Manager

10/10 Excelente

ANYELINA

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Respuesta de Grand Hyatt Athens el 10 ene. 2024
Esteemed Guest, Thank you very much for the valuable review regarding your recent stay at the Grand Hyatt Athens. Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands. We look forward to an opportunity to greet and treat you in the future and to convey a feeling of care. Warmest regards, Guest Relations team

10/10 Excelente

Vasileios

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Grand Hyatt Athens el 30 dic. 2023
Esteemed Guest, Thank you very much for the valuable review regarding your recent stay at the Grand Hyatt Athens. Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands.We look forward to an opportunity to greet and treat you in the future and to convey a feeling of care. Warmest regards, Guest Relations team

10/10 Excelente

darren

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great location, clean room
Se hospedó 2 noches en diciembre de 2023
Respuesta de Grand Hyatt Athens el 30 dic. 2023
Esteemed Guest, Thank you very much for the valuable review regarding your recent stay at the Grand Hyatt Athens. Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands.We look forward to an opportunity to greet and treat you in the future and to convey a feeling of care. Warmest regards, Guest Relations team

10/10 Excelente

Van

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios
Se hospedó 3 noches en diciembre de 2023
Respuesta de Grand Hyatt Athens el 24 dic. 2023
Esteemed Guest,Thank you very much for the valuable review regarding your recent stay at the Grand Hyatt Athens.Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands.We look forward to an opportunity to greet and treat you in the future and to convey a feeling of care.Warmest regards,Guest Relations team

6/10 Aceptable

Ersen

Se hospedó 2 noches en diciembre de 2023
Respuesta de Grand Hyatt Athens el 22 dic. 2023
Esteemed Guest Ersen,Thank you very much for the valuable feedback regarding your recent stay. I humbly regret not having met your expectations in certain parts and wish you would have contacted us whilst in house, so as to improve your experience. Our trainings are concentrated on curated experiences and I apologize for not conveying this feeling.Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands.Deep apologies for not entailing this during your stay and we look forward to an opportunity to greet and treat you in an effort to convey a feeling of care.Warmest Regards,Guest Relations Team

10/10 Excelente

Ali

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Perfect location close from everything very nice staff
Se hospedó 3 noches en diciembre de 2023
Respuesta de Grand Hyatt Athens el 18 dic. 2023
Esteemed Guest,Thank you very much for the valuable review regarding your recent stay at the Grand Hyatt Athens. Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands.We look forward to an opportunity to greet and treat you in the future and to convey a feeling of care.Warmest regards,Guest Relations team

8/10 Bueno

Diego

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Superior quality facilities, with an area capeble to host big conferences. Number of elevators to be increased: during rush hours, it can really take ages to go to the groundfloor or the top floor
Se hospedó 1 noche en noviembre de 2023
Respuesta de Grand Hyatt Athens el 18 dic. 2023
Esteemed Guest,Thank you very much for the valuable review regarding your recent stay at the Grand Hyatt Athens. Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands.We look forward to an opportunity to greet and treat you in the future and to convey a feeling of care.Warmest regards,Guest Relations team

10/10 Excelente

Anastasia

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Grand Hyatt Athens el 14 dic. 2023
Esteemed Guest,Thank you very much for the valuable feedback regarding your recent stay at the Grand Hyatt Athens. We appreciate your constructive comments that will help us further improve the overall guest experience.Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands.We look forward to an opportunity to greet and treat you in the future and to convey a feeling of care.Warmest regards,Guest Relations team

10/10 Excelente

Elizabeth

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Perfect Athens Hotel
Excellent Hotel. Loved the roof top pool Perfect Hotel for a stay in Athens
Se hospedó 1 noche en septiembre de 2023
Respuesta de Grand Hyatt Athens el 14 dic. 2023
Esteemed Guest,Thank you very much for the valuable feedback regarding your recent stay at the Grand Hyatt Athens. We appreciate your constructive comments that will help us further improve the overall guest experience.Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands.We look forward to an opportunity to greet and treat you in the future and to convey a feeling of care.Warmest regards,Guest Relations team

10/10 Excelente

Jocelyn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice stay
Se hospedó 1 noche en octubre de 2023
Respuesta de Grand Hyatt Athens el 14 dic. 2023
Esteemed Guest,Thank you very much for the valuable feedback regarding your recent stay at the Grand Hyatt Athens. We appreciate your constructive comments that will help us further improve the overall guest experience.Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands.We look forward to an opportunity to greet and treat you in the future and to convey a feeling of care.Warmest regards,Guest Relations team

10/10 Excelente

Ioannis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent accomodation.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Grand Hyatt Athens el 14 dic. 2023
Esteemed Guest,Thank you very much for the valuable feedback regarding your recent stay at the Grand Hyatt Athens. We appreciate your constructive comments that will help us further improve the overall guest experience.Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands.We look forward to an opportunity to greet and treat you in the future and to convey a feeling of care.Warmest regards,Guest Relations team

6/10 Aceptable

IOANNIS

Se hospedó 2 noches en diciembre de 2023
Respuesta de Grand Hyatt Athens el 18 dic. 2023
Esteemed Guest,Thank you very much for the valuable review regarding your recent stay at the Grand Hyatt Athens. Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands.We look forward to an opportunity to greet and treat you in the future and to convey a feeling of care.Warmest regards,Guest Relations team

6/10 Aceptable

James

Viajó con su familia
Le gustó: Limpieza, servicios
The 'modern' elevator controls didn't take into account that one car was stuck on our floor. Other cars wouldn't come to the floor b/c the system thought our floor was being serviced. Also, the power in our room went out. It took 90 minutes to have it fixed. In the grand scheme that may not be too bad but we were exhausted from a 20 hour travel day and it needed sleep which wouldn't come without air conditioning. The pool was spectacular, though.
Se hospedó 2 noches en junio de 2023
Respuesta de Grand Hyatt Athens el 7 dic. 2023
Esteemed Guest,Thank you very much for the valuable feedback regarding your recent stay. I humbly regret not having met your expectations. Our trainings are concentrated on curated experiences and I apologize for not conveying this feeling.Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands.Deep apologies for not entailing this during your stay and we look forward to an opportunity to greet and treat you in an effort to convey a feeling of care.Warmest Regards,Guest Relations team

10/10 Excelente

Kay

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en noviembre de 2023
Respuesta de Grand Hyatt Athens el 7 dic. 2023
Esteemed Guest,Thank you very much for the valuable review regarding your recent stay at the Grand Hyatt Athens.Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands.We look forward to an opportunity to greet and treat you in the future and to convey a feeling of care.Warmest regards,Guest Relations team

8/10 Bueno

Ganesh

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Good - Excellent Staff, Rooms have been refurbished and ĥave good Tech The Bad - Elevators are bad. If you get a room facing Syngrou avenue be prepared for a very noisy stay, average breakfast for a 5 star hotel
Se hospedó 6 noches en noviembre de 2023
Respuesta de Grand Hyatt Athens el 7 dic. 2023
Esteemed Guest,Thank you very much for the valuable feedback regarding your recent stay at the Grand Hyatt Athens. We appreciate your constructive comments that will help us further improve the overall guest experience.We humbly regret not having met your expectations in certain parts.Every day we care for our guests. Care is at the heart of our business, and it’s this distinct guest experience that makes Hyatt one of the world’s best hospitality brands.We look forward to an opportunity to greet and treat you in the future and to convey a feeling of care.Warmest regards,Guest Relations team