Dear Jorge,Thank you very much for leaving your positive rated review. We look forward to welcome you back soon!Kind regards,Remco GroenhuijzenGeneral Manager

Dear Maria,Thank you very much for expressing your full satisfaction. We hope to welcome you again!Kind regards,Remco GroenhuijzenGeneral Manager

Dear Juan,Thank you very much for your positive rated review. We hope to welcome you back in the future!Kind regards,Remco GroenhuijzenGeneral Manager

Dear Jorge,Thank you very much for sharing your feedback. It is to my regret to learn your booking not being visible in our system due to a bug, a happening which was not in our control. My apologies for your unpleasant experiences. Thank you in advance for your understanding. Next time you visit Amsterdam, we hope to welcome you again.Kind regards,Remco GroenhuijzenGeneral Manager

Dear Nathan,Thank you for your recent stay and for sharing your feedback with us. Please accept my apologies for the waiting times upon check in. Please be assured your comments will be internally shared for follow up. Next time you visit Amsterdam, we hope to welcome you again!Kind regards,Remco GroenhuijzenGeneral Manager

Dear Roy,Many thanks for expressing your full satisfaction! We look forward to welcome you again.Kind regards,Remco GroenhuijzenGeneral Manager

Estimado Alejandro,Muchas gracias! Esperamos poder recibirle de nuevo!Atentamente,Remco GroenhuijzenGerente

Dear Dayra,Tha nk you for your stay in our hotel and overall positive experiences. My apologies for your mentioned inconveniences, this will be addressed internally. Next time you travel to Amsterdam we hope to welcome you again!Kind regards,Remco GroenhuijzenGeneral Manager

Thank you Carlos!Kind regards,Remco GroenhuijzenGeneral Manager

Dear Irasema,Many thanks! Please stay again next time you visit Amsterdam.Kind regards,Remco GroenhuijzenGeneral Manager

Thank you and enjoy your cruise.

Estimada Antonia,Muchas gracias por compartir sus experiencias tan positivas! Su feedback será compartido dentro de nuestros equipos de personal. Esperemos poder volver a darle la bienvenida en un futúro próximo!Atentamente,Remco GroenhuijzenGerente

Dear Alberto, Many thanks for your high rating! Please stay again next time you visit Amsterdam. Kind regards, Remco Groenhuijzen General Manager

Dear Adriana, Thank you for taking the time to share your, regretfully unpleasant experiences on Expedia. First of all I am unable to find any traces in our Management Reports with your issues. It would have been our pleasure having assisted you during your stay! It has indeed been a very busy period lately and guest premises can get crowded with people. My apologies for not having met to your expectations. We respect your decision not to return. Should you decide to change your mind please let us know. Kind regards, Remco Groenhuijzen General Manager

Dear Andreu, Thank you very much for your high rating and for your feedback. We regret to learn our F&B service needs to be improved, please feel free to share more details with us! Kind regards, Remco Groenhuijzen General Manager

Dear Alejandro, Thank you very much for your more than positive review! I am delighted to learn you received such a satisfactory assistance and you discovered the benefits of our convenient and unique location! We hope to welcome you again! Kind regards, Remco Groenhuijzen General Manager

Dear José Carlos, Thank you very much for expressing your full satisfaction, great! We hope to welcome you again. Kind regards, Remco Groenhuijzen General Manager

Estimada Alba, Muchas gracias por compartir sus más que positivas experiencias con nosotros! Estoy encantando de escuchcar que nuestras instalaciones hayan cumplido a sus expectativas. Usted podria reservar nuestro shuttle bus a la Central Estacón o tomar tram via 26. Espero en un futuro proxímo poder darle la bienvenida a nuestro hotel de nuevo! Atentamente, Remco Groenhuijzen Gerente

Dear guest, Thank you very much for taking the time to share your positive experience in our hotel, I hope you had a pleasant and safe trip back home. Come again! Kind regards, Remco Groenhuijzen

Estimada Maria, Muchas gracias por compartir sus experiencias positivas con nosotros. Nos alegra escuchar que tanto nuestra ubicación como nuestro desayuno hayan cumplido sus expectativas. Sentimos que tanto el colchon como su almohada no hayan sido de su satisfaccion, y por ello le pido mis disculpas. Seria un placer recibir sus preferencias y asisterle con la almohada que sea de su gusto. Tambien siento su descontento durante el desayuno. Sus comentarios seran compartidos internamente para mejorar nuestros servicios. Seria un placer volver a asisterles en un future próximo. Atentamente, Remco Groenhuijzen Gerente

Estmado/ a cliente, Muchas gracias por su reaccion tan positiva sobre su estancia en nuestro hotel. Nos alegra escuchar que haya disfrutado de nuestros servicios, sobre todo de nuestra receptión, de nuestrashabitaciones amplias con buenas vistas y ubicación. Si en el futuro desea alojarse en nuestro hotel, le acojeremos con los brazos abiertos! Atentamente, Remco Groenhuijzen Gerente

Estimado/a cliente, Muchas gracias pos sus comentarios sobre su estancia en nuestro hotel. Nos complace escuchar que nuestra excelente ubicación y las buenas vistas desde el hotel han sido de su agrado y han cumplido sus expectativas. Deseamos recibirle nuevamente en nuestro hotel en un futuro proximo! Atentamente, Remco Groenhuijzen Gerente

Estimada Janet, Muchas gracias por sus comentarios tan positivos. Nos complace oir que tanto nuestro servicios como el Junior Suite, el personal que le atendieron y nuestra ubicación fueron de su agrado! Mucha gracias y deseamos tener el placer de volver a recibirle en el futuro Atentamente, Remco Groenhuijzen Gerente

Dear guest, Thank you for your review. I have carefully read your comments and regret we could not make you feel more comfortable and at ease. My apologies for this. Our staff comes from more than 27 different nationalities and backgrounds, please be assured your feedback will be internally shared. Should you visit Amsterdam once more we would be delighted to welcome you again. Kind regards, Remco Groenhuijzen General Manager

Dear Gerard, Thank you for expressing your full satisfaction! Please stay again. Kind regards, Remco Groenhuijzen General Manager

Dear Nuria, Thank you for giving us your highest scores! Please stay again. Kind regards, Remco Groenhuijzen General Manager

Dear Monica, Thank you for appreciating our excellent hotel, although not in the city center. Compliments will be internally shared! Please stay again. Kind regards, Remco Groenhuijzen General Manager

Dear Richard,Thank you very much for sharing your positive feedback. I am glad to learn our convenient location met to all of your expectations. Next time you travel to Amsterdam, we hope to welcome you again!Kind regards,Remco GroenhuijzenGeneral Manager

Dear Anna,Thank you very much for sharing your positive moments. I am happy to hear you enjoyed the lovely views from your room. We look forward to welcome you again!Kind regards,Remco GroenhuijzenGeneral Manager

Dear Edward,Thank you very much for sharing your regretfully low rated review and comments. I is to my regret to learn about your unpleasant moments, and for not having met entirely to your expectations. My apologies for this. Please be assured your feedback will be internally shared for follow up accordingly. We look forward having a chance to welcome you again!Kind regards,Remco GroenhuijzenGeneral Manager

Dear Cynthia,Thank you very much for leaving your positive feedback! We hope to welcome you again.Kind regards,Remco GroenhuijzenGeneral Manager

Dear Takashi,Thank you very much for sharing your positive feedback following your recent stay. I am happy to hear we met to your expectations! Next time you visit Amsterdam, we hope to welcome you again.Kind regards,Remco GroenhuijzenGeneral Manager

Dear Richard,Thank you very much for sharing your positive feedback. Compliments will be internally shared! We look forward to welcome you again.Kind regards,Remco GroenhuijzenGeneral Manager

Dear Lisa,Thank uo very much for expressing your satisfaction! I am pleased to learn your stay has been such a comfortable one. We hope to welcome you again!Kind regards,Remco GroenhuijzenGeneral Manager

Dear Elizabeth,Thank you very much for sharing your, regretfully low rated review. I have read your several comments and most regret to learn you did not feel taken care off. Please accept my apologies as this is certainly not the kind of experiences we strive to provide! Should you visit Amsterdam once more, we certainly hope to assist you again.Kind regards,Remco GroenhuijzenGeneral Manager

Dear Nancy,Thank you very much for expressing yout more than positive experiences! I am delighted to learn we were able to meet to all of your expectations, and look forward to welcome you again.Kind regards,Remco GroenhuijzenGeneral Manager

Dear Dorothy,Thank you very much for your positive rated review! We hope to welcome you again.Kind regards,Remco GroenhuijzenGeneral Manager

Dear Alexander,Thank you very much for your positive rated feedback. We hope to welcome you again!Kind regards,Remco GroenhuijzenGeneral Manager

Dear Vinaya,Thank you very much for your positive feedback following your recent stay. I am happy to hear you received such a friendly assistance. Compliments will be shared for motivation! We look forward to welcome you again.Kind regards,Remco GroenhuijzenGeneral Manager

Dear Susan,Many thanks for sharing your positive rating. We look forward to welcome you again!Kind regards,Remco GroenhuijzenGeneral Manager

Dear Arnd,Thank you very much for your positive feedback following your recent stay. I am delighted to hear you spent such an enjoyable time in our well appointed hotel, and look forward to welcome you back soon!Kind regards,Remco GroenhuijzenGeneral Manager

Dear Tanveer Kaur, Thank you very much for you positive comments and feedback!I am glad to hear that you had a wonderful stay with us. We are looking forward to welcoming you back in the near future.Kind regards,

Dear Cheree, Thank you very much for your high score given!We are looking forward to welcoming you back in the near future. Kind regards,

Dear Owe, Thank you for your taking the time to share your average rate review .We hope to have the chance to welcome you back. Kind regard,

Dear Ms Giskemo,Thank you so much for choosing to stay with us and for the outstanding high score you've given. Your positive feedback means a lot to us, and we're delighted to know that you had a wonderful experience.We look forward to welcoming you back for another exceptional stay in the future.

Dear Laurent,Thank you very much for your recent stay and positive feedback. It has been our pleasure to assist you, and we hope to welcome you again!Kind regards,Remco GroenhuijzenGeneral Manager

Dear Katie,Thank you for your average potive rated review. We hope you enjoyed your stay and look forward to welcome you again.Kind regards,Remco GroenhuijzenGeneral Manager

Dear William,Thank you very much for sharing your overall positive feedback and best wishes for 2024! I am pleased to learn you were satisfied in general, except for the mattress being too hard for you. Please accept my apologies for this, and allow me to share with you our team is more than happy to assist you and solve any issues you may have to your satisfaction. Therefore, please be kindly invited to inform our team directly and during your (future?) stay. For example, we can provide you with a soft topper. We hope to welcome you again!Kind regards,Remco GroenhuijzenGeneral Manager

Dear Stephen,Thank you very much for your positive rated review. We hope to welcome you back soon!Kind regards,Remco GroenhuijzenGeneral Manager

Dear Saleena,Thank you very much for your positive rated review. We hope to welcome you back soon!Kind regards,Remco GroenhuijzenGeneral Manager