Salas de tratamiento para parejas, un sauna, baño turco
Ver disponibilidad

Opiniones sobre Corendon Amsterdam New-West, a Tribute Portfolio Hotel

4 out of 5
Corendon Amsterdam New-West, a Tribute Portfolio Hotel
Aletta Jacobslaan 7, Amsterdam

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 508 de 1002 opiniones" "
Evaluación: 8 - Bueno. 317 de 1002 opiniones" "
Evaluación: 6 - Aceptable. 97 de 1002 opiniones" "
Evaluación: 4 - Mediocre. 40 de 1002 opiniones" "
Evaluación: 2 - Terrible. 40 de 1002 opiniones" "

8,8/10

Limpieza

8,6/10

Personal y atención

8,6/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Daniel Alfonso

Viajó con su pareja, Viajó con su familia
Le gustó: Servicios, estado de la propiedad e instalaciones
Nos toco dos dias sin internet de los 3 que nos hospedamos
Se hospedó 3 noches en abril de 2024
Respuesta de Selen el 15 abr. 2024
Dear Mr. Alfonso,Thank you for taking the time to provide feedback regarding your recent stay with us. Your feedback is greatly appreciated!Rest assured, your input has been shared with management team, and we will carefully review your input to identify areas for improvement.We appreciate your feedback and look forward to the opportunity to welcome you back to our hotel.Kind regards,Guest Relations

10/10 Excelente

Ambar

Se hospedó 2 noches en septiembre de 2023
Respuesta de Tessa el 26 oct. 2023
Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Kind Regards, The Corendon Amsterdam New-West Team

4/10 Mediocre

ELENA INES

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
El personal de recepción fue en general amable. El hotel está de obras y las zonas comunes, entrada, ascensores, descansillos estaban con polvo. Pero, sin duda, lo peor fue la nula limpieza que hubo en la habitación. La 762. Ya al entrar el primer día observamos que las instalaciones estaban algo descuidadas, papel de la pared roto, cortinas sucias, polvo, pero es que durante los 7 días que estuvimos la limpieza de la habitación fue nula. Sólo se limitaban a hacernos la cama y cambiar las toallas. Nada mas. Decepcionante.
Se hospedó 6 noches en abril de 2023
Respuesta de Pedro el 20 abr. 2023
Dear Elena,Thank you for taking the time to share your experience with us. We are sorry to hear that you were disappointed with the cleanliness of your room during your stay, as well as the general condition of the common areas due to ongoing renovations.We apologize for any inconvenience caused by these issues, as we always strive to provide our guests with a comfortable and clean environment. Rest assured that we will be addressing these concerns with our housekeeping team and taking the necessary steps to ensure that this does not happen again.We appreciate your kind words regarding our reception staff, and we will be sure to pass along your feedback to them. We hope that despite the issues you experienced, you were still able to enjoy your time with us.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.Kind regards,Front Office Team

10/10 Excelente

Antonia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
La habitación era cómoda y agradable y estaba muy cerca de metro y tranvía.
Se hospedó 4 noches en abril de 2023
Respuesta de Pedro el 15 abr. 2023
Dear Antonia,Thank you for taking the time to share your feedback with us. We are glad to hear that you found your room comfortable and pleasant, and that our hotel's location near the metro and tram stations was convenient for you. We hope this made it easy for you to explore the city during your stay.We appreciate your valuable feedback and hope to have the pleasure of welcoming you back to our hotel in the future.Kind regards,Front Office Team

8/10 Bueno

Mariana

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
bien ubicada y tiene estacionamiento
Respuesta de Corendon City Hotel el 16 nov. 2022
Dear Mariana,Thank you for taking a moment to share your experience at Corendon . We are so pleased tohear you found to your liking. We look forward to welcoming you back again soon. Kind regards,Team Corendon

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en julio de 2021
Respuesta de Mandy- Supervisor Front of House el 20 jul. 2021
Dear guest, It's a great pleasure to receive your excellent score of our hotel. We'd love to welcome you again sometime. Kind regards,

2/10 Terrible

Cliente verificado

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Corona virus no nos dejó viajar pero ellos sí lo han cobrado, de hecho sin ningúna noticia con lo cual tendremos que reclamar porque nos parece vergonzoso
Se hospedó 3 noches en marzo de 2020
Respuesta de Mandy- Supervisor Front of House el 23 mar. 2020
Dear guest, Thank you for your review. I'm sorry to know you were unable to travel due to the Corona virus and the precautions taken because of this. Unfortunately it is not possible to cancel free of charge at this moment, because we do not have any travel restrictions to and from The Netherlands. Therefore our booking policy remains the same until we receive an official statement from the Dutch government or city of Amsterdam. With reference to our cancellation policy for Non-refundable reservations, we need to inform you that when cancelling, the total reservation amount will be charged as late cancellation fee. If needed, you can send the invoice to your insurance company, as they are the first contact of interest to assist with this. Perhaps this would also help you to claim your money back. Once again my apologies for any inconvenience caused by this global epidemic. Please don't hesitate to contact us with any other questions! Kind regards,

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Habitaciones amplias y cómodas y buen servicio. Tienen piscina cubierta de pago para todo el mundo (debería ser gratuita para clientes).
Se hospedó 5 noches en febrero de 2020
Respuesta de GR Officer el 5 mar. 2020
Dear Guest, thank you for your review and kind words. Please let me kindly mention that the pool is in the same area as our Spa, Hamam and Sauna's, therefore an entrance fee of €15 a person applies to hotel guests. Kind regards, Gina, Guest Relations.

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Tranquilo y Cómodo
He estado por una semana y todo fenomenal. Buen servicio, atentos a cualquier cosa, habitaciones cómodas. El Wifi no me llegó a funcionar, no fue problema ya que llegaba buena cobertura 4G. La estación de metro está como a unos 3 min andando, y otros 30 min de trayecto si te quieres desplazar al centro.
Se hospedó 6 noches en febrero de 2020
Respuesta de GR Office el 17 feb. 2020
Dear Guest, thank you for your review. We are happy to see that you have enjoyed your stay with us, and we hope we will have the pleasure to welcome you again on your next visit to Amsterdam. Kind regards, Gina, Guest Relations.

10/10 Excelente

Mariana, México

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El personal fue especialmente atento, muy amables y siempre dispuestos a ayudarte y brindar un buen servicio. El spa es increíble, el desayuno buffet vale mucho la pena, muy delicioso.
Se hospedó 8 noches en diciembre de 2019
Respuesta de Marc guest relations Corendon el 23 ene. 2020
Dear Mariana, Thank you for taking the time to review us and for your thoughtful comments. We are happy to read that you enjoyed your stay with us and hope we will have the pleasure of welcoming you back on your next visit to Amsterdam. Kind regards,

10/10 Excelente

Jorge

Le gustó: Limpieza, personal y atención
Habitación amplia y buen servicio ...volvería a hospedarme
Se hospedó 2 noches en enero de 2020
Respuesta de GR Officer el 18 feb. 2020
Dear Jorge, thank you for your review. We are happy to read that you have enjoyed your stay with us, and we hope we will have the pleasure to welcome you again on your next visit to Amsterdam! Kind regards, Gina, Guest Relations.

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Esta increible el hotel como puedes hacer muchas cosas por ti mismo, desde que llegas y puedes hacer tu mismo el check-in esta increible, adicional que las habitaciones estan muy bien equipadas y muy cómodas. El restaurante y bebidas tambien delicioso.
Se hospedó 2 noches en octubre de 2019
Respuesta de Guest Relations el 20 nov. 2019
Dear Guest, thank you for your review. We are happy to see that you have enjoyed your stay with us and made use of our facilities. We hope we will have the pleasure to welcome you again on your next visit to Amsterdam. Kind regards, Corendon Guest Relations.

8/10 Bueno

Irene

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Alejado del centro histórico, cerca del aeropuerto, él servicio de taxis es muy costoso. Tiene buena conexión para ir al centro de la ciudad en metro.
Se hospedó 3 noches en septiembre de 2019

10/10 Excelente

Ana Cristina

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2019
Respuesta de Guest Relations el 16 sept. 2019
Dear Ana, Thank you for your score. We hope to welcome you back soon! Kind regards, Sharon Guest Relations

10/10 Excelente

Anastasiia

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice hotel, big and comfortable rooms, staff is welcoming and polite, very professional and helpful. Breakfast is super good and tasty with lots of options, highly recommend!!! Me and my family, we enjoyed our stay!
Se hospedó 4 noches en febrero de 2024
Respuesta de Selen el 15 abr. 2024
Dear Guest,Thank you very much for taking the time to share your kind words with us! We are delighted to read that you enjoyed your stay.We greatly appreciate to know that we have met your expectations. Your satisfaction is our top priority, and it was an honour to be welcoming you to our hotel.Once again, thank you for sharing your experience with us. We look forward to welcoming you once again.Kind Regards,Guest Relations

8/10 Bueno

Lisa

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We liked the property but there was nothing unique about the hotel they need to give you better transport information as took us until the following day to realise where the tram and train was. Maybe on the booking info would be handy
Se hospedó 4 noches en marzo de 2024
Respuesta de Tessa el 3 abr. 2024
Dear Lisa,Thank you for taking the time to provide feedback regarding your recent stay with us. Your input is very valuable to us as we continually strive to improve our services.Rest assured that your feedback has been promptly shared with our management. We will carefully review it and address any areas needing improvement to ensure a better experience in the future.We sincerely appreciate your input and hope to have the pleasure of welcoming you back to our hotel.Kind Regards,TessaGuest Relations Agent

10/10 Excelente

Savannah??

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff were all super lovely and friendly will love to visit there again because of them as well as the nice quality of the room.
Se hospedó 2 noches en marzo de 2024
Respuesta de Tessa el 3 abr. 2024
Dear Savannah, Thank you very much for taking the time to share your kind words with us! We are delighted to read that you enjoyed your stay, especially that you enjoyed (insert positive aspects).We greatly appreciate to know that we have met your expectations. Your satisfaction is our top priority, and it was an honour to be welcoming you to our hotel.Once again, thank you for sharing your experience with us. We are looking forward to welcoming you once again.Kind Regards,TessaGuest Relations Agent

8/10 Bueno

Milton

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2024
Respuesta de Selen el 28 mar. 2024
Dear Milton,Thank you for taking the time to provide feedback regarding your recent stay with us. Your input is very valuable to us as we continually strive to improve our services.Rest assured that your feedback has been promptly shared with our management. We will carefully review it and address any areas needing improvement to ensure a better experience in the future.We sincerely appreciate your input and hope to have the pleasure of welcoming you back to our hotel.Kind regards,Guest Relations

10/10 Excelente

Ømer, Rygge

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Resepsjonisten er veldig veldig deilig
Se hospedó 7 noches en enero de 2024
Respuesta de Selen el 27 mar. 2024
Dear Mr. Omer,Thank you very much for taking the time to share your kind words with us! We are delighted to read that you enjoyed your stay.We greatly appreciate to know that we have met your expectations. Your satisfaction is our top priority, and it was an honour to be welcoming you to our hotel.Once again, thank you for sharing your experience with us. We are looking forward to welcoming you once again.Kind Regards,Guest Relations

8/10 Bueno

ISIMEME

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Selen el 5 mar. 2024
Dear Isimeme, On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Sincerely,Corendon Amsterdam New-West Team

10/10 Excelente

Francesco, Soriano Nel Cimino

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel molto pulito e moderno, collegato benissimo con il centro di Amsterdam per via di tram, bus e metro. Molti servizi a suo intento si può accedere a tutto ciò di cui si ha bisogno. Insomma Hotel eccellente da me consigliato.
Se hospedó 4 noches en febrero de 2024
Respuesta de Tessa el 4 mar. 2024
Dear Francesco,On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind Regards,TessaGuest Relations Agent

2/10 Terrible

Subiya

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The reservation was pay at the property and refundable I didn’t go because my visa doesn’t issue yet The deduct the Amount from my card I need to refund it please
Respuesta de Tessa el 4 mar. 2024
Dear Subiya,On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind Regards,Tessa Guest Relations Agent

8/10 Bueno

Linda

Se hospedó 1 noche en octubre de 2023
Respuesta de Selen el 23 mar. 2024
Dear Linda, On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! If you are willing to share any additional details regarding your experience, we will highly appreciate as it will help us improving our services. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Kind Regards, Guest Relations

8/10 Bueno

Cedric

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Swimming pool and sauna not clean.
Se hospedó 2 noches en febrero de 2024
Respuesta de Tessa el 14 feb. 2024
Dear Cedric,Thank you for your feedback.We will pass the feedback on to the Spa department manager.Kind Regards,Guest Relations Team

2/10 Terrible

Acila

Se hospedó 1 noche en enero de 2024
Respuesta de Tessa el 20 mar. 2024
Dear Mrs. Acila, On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! If you are willing to share any additional details regarding your experience, we will highly appreciate as it will help us improving our services. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Kind Regards,TessaGuest Relations Agent

4/10 Mediocre

Lars

Viajó por negocios
Very dissapointed because when booking it did not show the fitness and pool area is closed for renovation, one of the main reasons for staying at this hotel and one of the main reasons for booking this hotel.
Se hospedó 1 noche en enero de 2024
Respuesta de Tessa el 31 ene. 2024
Dear Guest,Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel leadership team to ensure the necessary guidelines are in place and reviewed to prevent the same issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Kind Regards,Guest Relations TeamCorendon Amsterdam New West

10/10 Excelente

DONGHAN

Se hospedó 1 noche en enero de 2024
Respuesta de Tessa el 31 ene. 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team. Once again, I appreciate you taking the time to share your feedback. Kind Regards,Guest Relations Team

10/10 Excelente

Sylvia

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Freundlich, sauber, gutes Frühstücksbüffet. Parkplatz kostete für 1 Nacht allerdings 25€, darauf hätte gern hingewiesen werden können. Insgesamt: gern wieder☺️
Se hospedó 1 noche en enero de 2024
Respuesta de Tessa el 29 ene. 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,Tessa Guest Relations Team

10/10 Excelente

Jade

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en enero de 2024
Respuesta de Tessa el 29 ene. 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,TessaGuest Relations Team

8/10 Bueno

Korede

Le gustó: Limpieza, personal y atención
Just okay.
Se hospedó 2 noches en enero de 2024
Respuesta de Tessa el 22 ene. 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind Regards,TessaGuest Relations Team

8/10 Bueno

Josephine Sabine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en enero de 2024
Respuesta de Selen el 17 ene. 2024
Dear Josephine Sabine, On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Kind Regards, The Corendon Amsterdam New-West Team

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely!
Really nice hotel, a little far out from the centre but doesn’t take long on the metro. Easy access to the metro and the tram!
Se hospedó 3 noches en enero de 2024
Respuesta de Selen el 17 ene. 2024
Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Kind Regards, The Corendon Amsterdam New-West Team

10/10 Excelente

shu chen

Se hospedó 3 noches en enero de 2024
Respuesta de Selen el 17 ene. 2024
Dear Shu Chen, On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Kind Regards, The Corendon Amsterdam New-West Team

10/10 Excelente

Devshree

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 6 noches en enero de 2024
Respuesta de Selen el 17 ene. 2024
Dear Devshree, On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Kind Regards, The Corendon Amsterdam New-West Team

10/10 Excelente

Sandra

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
There was a party in the bar area which was very loud and kept us awake
Se hospedó 1 noche en enero de 2024
Respuesta de Selen el 9 ene. 2024
Dear Mrs. Sandra, On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Sincerely,The Corendon Amsterdam New-West Team

10/10 Excelente

Adrian

Se hospedó 3 noches en diciembre de 2023
Respuesta de Tessa el 29 ene. 2024
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,TessaGuest Relations Team

8/10 Bueno

Johann

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
L hotel est bien situé, la chambre est propre et le personnel a l ecoute. Petit bemole, climatisation difficile a regler et prevoir de payer le stationnement si vous venez en voiture 20 € par jour. Sinon bon rapport qualite prix
Se hospedó 2 noches en diciembre de 2023
Respuesta de Selen el 9 ene. 2024
Dear Mr. Johann, On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Sincerely,The Corendon Amsterdam New-West Team

10/10 Excelente

Wing Sze

Se hospedó 3 noches en diciembre de 2023
Respuesta de Selen el 9 ene. 2024
Dear Wing Sze, On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Kind Regards, The Corendon Amsterdam New-West Team

6/10 Aceptable

reena

Viajó en grupo
No le gustó: Servicios
Se hospedó 3 noches en diciembre de 2023
Respuesta de Selen el 9 ene. 2024
Dear Reena, On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Sincerely,The Corendon Amsterdam New-West Team

10/10 Excelente

Vincent

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Respuesta de Tessa el 14 feb. 2024
Dear Vincent,On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Kind Regards,Guest Relations Team

10/10 Excelente

Charlene

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2023
Respuesta de Selen el 5 ene. 2024
Dear Mrs. Charlene,Thank you for taking the time to let us know about your experience while staying with us. Your experience described is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel leadership team to ensure the necessary guidelines are in place and reviewed to prevent the same issue from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Kind regards, The Corendon Amsterdam New-West Team

10/10 Excelente

LEARDO

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2023
Respuesta de Selen el 5 ene. 2024
Dear Leardo,Thank you for taking the time to let us know about your experience while staying with us. Your experience described is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel leadership team to ensure the necessary guidelines are in place and reviewed to prevent the same issue from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Kind regards, The Corendon Amsterdam New-West Team

10/10 Excelente

Polina

Se hospedó 2 noches en diciembre de 2023
Respuesta de Selen el 4 ene. 2024
Dear Mrs. Polina, On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Kind Regards, The Corendon Amsterdam New-West Team

6/10 Aceptable

Rajveer Kaur

Viajó con su pareja
No le gustó: Personal y atención
The decor of the hotel is nice and the Mondi restaurant is vibrant. I will say that we weren't happy that our room wasn't ready an hour after the allocated check-in time of 2.00pm - the hotel did provide us with free drink vouchers as way to make up for this. For the money we paid for our room, the cleanliness was average as there was still the previous guest's hair in the bathtub, the rug in the bedroom wasn't vacuumed and we still didn't get assistance with sorting out the TV, after asking everyday throughout our stay. The staff just didnt seem bothered to help. In terms of transportation, the metro is only a three minute walk from the hotel. Location wise, the hotel is a ten minute walk from local supermarkets and takeaway places.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Selen el 4 ene. 2024
Dear Rajveer Kaur,Thank you for taking the time to let us know about your experience while staying with us. Your experience described is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel leadership team to ensure the necessary guidelines are in place and reviewed to prevent the same issue from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Kind regards, The Corendon Amsterdam New-West Team

2/10 Terrible

Taki Allah

Se hospedó 1 noche en diciembre de 2023
Respuesta de Selen el 4 ene. 2024
Dear Taki Allah, On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! If you are willing to share any additional details regarding your experience, we will highly appreciate as it will help us improving our services. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Kind Regards, The Corendon Amsterdam New-West Team

8/10 Bueno

Cagnur

Se hospedó 4 noches en diciembre de 2023
Respuesta de Selen el 17 ene. 2024
Dear Cagnur, On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Kind Regards, The Corendon Amsterdam New-West Team

6/10 Aceptable

Firat

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 6 noches en diciembre de 2023
Respuesta de Selen el 4 ene. 2024
Dear Mr. Firat, On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! If you are willing to share any additional details regarding your experience, we will highly appreciate as it will help us improving our services. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Kind Regards, The Corendon Amsterdam New-West Team

4/10 Mediocre

Samira

No le gustó: Personal y atención
We stayed for the weekend there, rooms are ok but poorly sound proofed and it’s very loud because of the bar at the first level. First night someone was trying to break into our room around 4am, for almost 15min( there are lots of high and drunk people there)When we told the front desk next day she rudely told us that it’s not their responsibility to control that! The second night, thanks to the passionate screams of the lady across the hall couldn’t get any sleep either. During the 3nights stay the room was cleaned only once, when we asked for fresh towels we had to wait almost 45min! I wouldn't recommend this hotel if you're looking for a safe, quiet and relaxing place to stay during your trip
Se hospedó 3 noches en diciembre de 2023
Respuesta de Selen el 4 ene. 2024
Dear Mrs. Samira,Thank you for taking the time to let us know about your experience while staying with us. Your experience described is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the hotel leadership team to ensure the necessary guidelines are in place and reviewed to prevent the same issue from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Kind regards, The Corendon Amsterdam New-West Team

8/10 Bueno

julie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Selen el 4 ene. 2024
Dear Mrs. Julie, On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Kind Regards, The Corendon Amsterdam New-West Team

10/10 Excelente

Anton

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en octubre de 2023
Respuesta de Selen el 4 ene. 2024
Dear Mr. Anton, On behalf of the entire hotel team, I want to thank you for sharing your feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Kind Regards, The Corendon Amsterdam New-West Team