I booked a handicap room and was put in a room with an incredibly slick shower floor very few grab handles, and the hotel had a little to no ramps. I could not get breakfast by myself. Somebody had to go order my and pick up my breakfast because the restaurant does not have handicap ramps to get to the upper levels. Were you serve all the food our friends that we stayed with got a really nice room with espresso maker extra room I could barely get my chair past the desk that was in our room, and we were at an old wing with no view, I felt that the service was good. The driver that took us to Petra was excellent but the hotel was in adequate to handle anybody with any type of handicap. I purposely pick the intercontinental because they figured that it's an international brand and would be able to accommodate somebody in a wheelchair, but I was wrong. On top of that at one in the morning we had somebody hammering on the wall outside of our room until I called the front desk to complain, and then it stopped after 10 minutes.