6/10 Aceptable
Elliot H.
30 dic. 2022
Le gustó: Limpieza
Lake district
The cottage was excellent but the stress leading up to the check in was horrendous. I booked this on 21st or 23rd dec and had been asking for check in details of the property all the way up to the date of checkin. I only received the checkin details at 10am on the day of checkin. The cottage was some 6-7 hours drive and my plan was to leave my home very early in the morning to get there before the 4pm entry time. Due to this stress my family were rather upset and we ended up losing a day of the holiday as we were hoping to spend the day in the Lake District before checking in. It also meant I spent nearly the whole day on Boxing Day trying to contact the host and Vrbo with no success. I still do not know why the checkin details were provided so late and feel very disappointed by this. On reflection I feel we lost a day of our holiday and also suffered a day of stress beforehand. I feel some compensation should be offered
Elliot H.
Se hospedó 3 noches en diciembre de 2022