8/10 Bueno
Cindy Alexandra H.
18 mar. 2026
Le gustó: Limpieza
The unit we stayed in was beautiful. I could see the ocean from the bedroom and living room. The unit was clean, had everything you could need for a few days stay. I would highly recommend grabbing things to make meals during your stay and take advantage of having a full kitchen! The roof top pool and lounge area was perfect for relaxing and enjoying the calm area. I appreciate the fact that they have on site security around the clock, just added peace of mind for me. The only issue I had with the unit was with one of the showers. The water would take a really long time to heat, then would get scalding hot. It would run cold if I tried to change the temperature. The check in process was confusing and caused some hesitation for me. You pay for your stay, then have to authorize the payment separately through a link they send. I did that and received a message that we were all swt for our stay. The next day they asked for a separate approval for a security deposit in order to receive Check In details. The next day they asked to fill out a registration form that requires uploading pictures of our passports in order to receive the Check In details. At this point I had to reach out to Vrbo for support. The issue was not with needing to provide the details. The issue was with all the additional steps that were not disclosed anywhere in the booking, and with the misleading "do this step to get check in details". It would have appreciated receiving one message with the steps laid out
Cindy Alexandra H.
Se hospedó 4 noches en febrero de 2026