Our family of 5 stayed at this wonderful property and thoroughly enjoyed our stay. Communication, directions and the entire check in process were extremely easy. We rented a car in Cancun which helped us to explore Tulum, Coba and other surrounding adventures. We used the kitchen for almost every meal and internet was excellent.
The pool was wonderful, with an unbeatable view though it isn't heated (which didn't bother us).The kids swam multiple times a day, even when we had a couple of days of storms and cooler weather. The view from the property was breathtaking and we spent much of our time eating outside, exploring and just soaking up the sun.
The rocky coast offers walking access to either Half Moon or Turtle Bays, but we mostly ended up walking south to Turtle Bay (where the guided tours are to swim with the turtles). If you walk this way you do not need to pay an entry fee and there is a pristine beach and world class snorkeling there. We have been coming to the area for more than 15 years and though everything has changed and it is certainly more crowded, it is just as enjoyable. There are many guides offering tours, but it is easy to politely decline and find a place to relax. We recommend the beach in front of the Casitas, although technically private it can be used if you place your belongings just outside of the property sign. This was a magical place for the kids especially and the snorkeling accessible from this beach was better than the paid lagoon.