1. Neither of the 2 wifi choices work anywhere in the house. There is also very little reception for certain providers, so working wifi is a must especially being high up.
2. Majority of the power points are not secured to the walls.
3. 2nd master bedroom shower needs to be replaced as it dribbles and sprays everywhere. As well as the lack of water pressure in the bathrooms.
4. The pool patio railing is wobbly and appears to be unstable.
6. Bottom bedroom under 2nd master, the blinds do not work at all. Neither does the fan.
7. Taps in the butlers pantry, laundry and a bathroom are loose. Also the locks on the doors do not work.
8. The house was dirty when we got here , especially the bathrooms as well as the outside of the laundry.
9. The house should be reevaluated to determine whether it is suitable for groups due to the strict rules and complaints.
10. With paying such a price per night and not even being able to have a civil conversation is ridiculous.
With the second complaint coming before the cut off time we bought this up with the property manager and she blamed it on a “typo”.
Having the outside dining and not being able to use it after a certain time is very unrealistic for groups especially with the million dollar views we pay to see.
This is not a need but more of a suggestion a luggage lift would be and advantage especially if elderly book. Carting luggage across 3 levels could be quite difficult for some.
No one who has stayed here will return or recommend the place to anyone.