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Opiniones sobre Grand Millennium Al Wahda

5 out of 5
Grand Millennium Al Wahda
Hazza Bin Zayed St, Al Wahda Complex, Abu Dhabi

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 528 de 950 opiniones" "
Evaluación: 8 - Bueno. 285 de 950 opiniones" "
Evaluación: 6 - Aceptable. 80 de 950 opiniones" "
Evaluación: 4 - Mediocre. 30 de 950 opiniones" "
Evaluación: 2 - Terrible. 27 de 950 opiniones" "

9,0/10

Limpieza

8,6/10

Personal y atención

9,0/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

4/10 Mediocre

jose angel

No le gustó: Limpieza, comodidad de la habitación
Muchos defectos para un 5 estrellas
Habitación amplia pero con una cama muy incómoda, muelles que suenan y no deja descansar. En la cena, mala calidad. En el desayuno, mala calidad, croissant del día anterior, poca variedad. Incomprensible para un 5 estrellas. También hay cosas buenas, la piscina en el piso 31, con unas vistas increíbles, agua templada, un baño gratificante.
Se hospedó 1 noche en marzo de 2023
Respuesta de Fadi Ammache General Manager el 1 feb. 2024
Dear Guest,Thank you for sharing your experience at Grand Millennium Al Wahda Abu Dhabi. We appreciate your feedback. However, we apologize for the inconveniences you experienced. Your feedback is important to us, and we will review these issues to ensure improvements are made.Hope to have the pleasure of welcoming you back in the future.Warm regards, Fadi Ammache General Manager

6/10 Aceptable

Eva, Barcelona

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
El hotel es fantástico, muy bien ubicado, las instalaciones también. El problema fue que avise directamente al hotel antes de mi llegada, avisando que era celiaca, tenia que avisar cada dia que iba al desayuno, y aun asi no habían manera que me trajeran desayuno sin gluten.
Se hospedó 3 noches en enero de 2020
Respuesta de JR el 24 ene. 2020
Thank you for taking the time to share your experience in Grand Millennium Al Wahda Abu Dhabi on Expedia Review Page

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2019
Respuesta de Emeterio Custodio Jr el 26 jul. 2019
Thank you for taking the time to share your experience in Grand Millennium Al Wahda Abu Dhabi on Expedia Review Page

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2017

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

10/10 Excelente

Excelente, Abu dhabi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
De primera
Excellence

6/10 Aceptable

rass

Le gustó: Limpieza
No le gustó: Personal y atención
good hotel bad services
the rest and hotel are good, but the attencion is really terrible.

10/10 Excelente

Aissetou

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Au top, rien a dire
Se hospedó 6 noches en abril de 2024
Respuesta de Fadi Ammache el 29 abr. 2024
Dear Aissetou,Thank you so much for taking the time to leave such a positive review of your recent experience at Grand Millennium Al Wahda Abu Dhabi. We truly appreciate your kind words and are thrilled to hear that you enjoyed your stay with us.Providing excellent service and creating memorable experiences for our guests is our top priority, and it means a lot to us to know that we succeeded in making your stay special.Your feedback is incredibly valuable to us, and we are grateful for your support. We hope to have the pleasure of welcoming you back to our hotel in the near future for another wonderful stay.Warm regards, Fadi Ammache General Manager

4/10 Mediocre

Mona

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
As a five star hotel I was very disappointed. This hotel shouldn’t be more than a 3 star. The water in the shower would randomly turn cold then back to the adjusted temperature, the tv would randomly turn off on its own while my daughter would be watching and the beds felt used and abused (decently need to be changed). The staff are nice and quick to respond but I was only staying for two nights and definitely didn’t feel like it was worth the money!
Se hospedó 2 noches en abril de 2024
Respuesta de Fadi Ammache el 2 may. 2024
Dear Mona,Thank you for taking the time to share your experience at Grand Millennium Al Wahda Abu Dhabi. We sincerely apologize that your experience did not meet your expectations.Your feedback is important to us, and we will review these issues to ensure improvements are made.We hope to have the opportunity to welcome you back in the future.Warm regards, Fadi Ammache General Manager

10/10 Excelente

Chun

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice property, good service.
Se hospedó 2 noches en abril de 2024
Respuesta de Fadi Ammache el 26 abr. 2024
Dear Chun,Thank you for sharing your experience with wonderful comments to Grand Millennium Al Wahda Abu Dhabi. We're thrilled to hear that you enjoyed your stay with us and that our hotel exceeded your expectations.It's fantastic to know that you found our facilities and services to your liking. Providing a comfortable and memorable experience for our guests is our top priority, and we're delighted that we achieved that during your stay.We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.Warm regards, Fadi Ammache General Manager

10/10 Excelente

Ankur

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
From check in to check out the hotel and staff were perfect.
Se hospedó 3 noches en marzo de 2024
Respuesta de Fadi Ammache el 19 abr. 2024
Dear Ankur,Thank you so much for your rating at Grand Millennium Al Wahda Abu Dhabi. Providing top-notch service and creating memorable experiences for our guests is what we strive for every day.Your positive feedback means a lot to us and serves as a great encouragement to our team. We're delighted that we were able to exceed your expectations and make your stay enjoyable.We look forward to welcoming you back to our hotel in the future. If there's anything we can do to make your next stay even better, please don't hesitate to let us know.Warm regards, Fadi Ammache General Manager

10/10 Excelente

Bryan, Annandale

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The hotel provides valet parking.
Se hospedó 2 noches en marzo de 2024
Respuesta de Fadi Ammache el 4 abr. 2024
Dear Bryan,Thank you so much for your rating at Grand Millennium Al Wahda Abu Dhabi. Providing top-notch service and creating memorable experiences for our guests is what we strive for every day.Your positive feedback means a lot to us and serves as a great encouragement to our team. We're delighted that we were able to exceed your expectations and make your stay enjoyable.We look forward to welcoming you back to our hotel in the future. If there's anything we can do to make your next stay even better, please don't hesitate to let us know.Warm regards, Fadi Ammache General Manager

10/10 Excelente

LaShanda, cedar hill

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Was very nice.
Se hospedó 3 noches en marzo de 2024
Respuesta de Khay el 18 mar. 2024
Dear LaShanda,Thank you for sharing your experience with wonderful comments to Grand Millennium Al Wahda Abu Dhabi. We're thrilled to hear that you enjoyed your stay with us and that our hotel exceeded your expectations.It's fantastic to know that you found our facilities and services to your liking. Providing a comfortable and memorable experience for our guests is our top priority, and we're delighted that we achieved that during your stay.We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.Warm regards, Fadi Ammache General Manager

8/10 Bueno

Darar

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Khay el 18 mar. 2024
Dear Darar,Thank you for rating us at Grand Millennium Al Wahda Abu Dhabi. We're thrilled to know you enjoyed your stay with us. We appreciate it and hope to have the pleasure of welcoming you back in the future.Warm regards, Fadi Ammache General Manager

10/10 Excelente

Terry, DENVER

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The spa area and gym are both outstanding
Se hospedó 2 noches en marzo de 2024
Respuesta de Khay el 14 mar. 2024
Dear Terry,Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay at our hotel. We hope to have the pleasure of welcoming you back to our hotel in the near future. Thank you again for choosing to stay with us, and for taking the time to share your feedback. Warm regards, Fadi Ammache General Manager

10/10 Excelente

Heather

Le gustó: Servicios, estado de la propiedad e instalaciones
Very comfortable and relaxing stay
Se hospedó 1 noche en febrero de 2024
Respuesta de Khay el 14 mar. 2024
Dear Heather,Thank you for sharing your experience with wonderful comments to Grand Millennium Al Wahda Abu Dhabi. We're delighted to hear you had a great stay with us. We hope to welcome you back soon.We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.Warm regards, Fadi Ammache General Manager

6/10 Aceptable

Dhruv

Le gustó: Estado de la propiedad e instalaciones
Good Room service & friendly staff
Se hospedó 1 noche en febrero de 2024
Respuesta de Khay el 14 mar. 2024
Dear Dhruv,Thank you for sharing your experience with wonderful comments to Grand Millennium Al Wahda Abu Dhabi. We're delighted to hear you had a great stay with us. We hope to welcome you back soon.We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.Warm regards, Fadi Ammache General Manager

10/10 Excelente

Evaristo

Se hospedó 7 noches en febrero de 2024
Respuesta de Khay el 14 mar. 2024
Dear Evaristo,Thank you for the wonderful rating! We're delighted to hear that you enjoyed your stay with us.Looking forward to welcoming you back soon.Warm regards, Fadi Ammache General Manager

10/10 Excelente

HANNA, LONDON

Le gustó: Limpieza
Se hospedó 1 noche en febrero de 2024
Respuesta de Fadi Ammache General Manager el 12 feb. 2024
Dear Valued Guest,Thank you for sharing your experience at Grand Millennium Al Wahda Abu Dhabi. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.Warm regards, Fadi Ammache General Manager

8/10 Bueno

Lorenzo

Le gustó: Estado de la propiedad e instalaciones
Respuesta de Fadi Ammache General Manager el 1 feb. 2024
Dear Lorenzo,Thank you for sharing your experience at Grand Millennium Al Wahda Abu Dhabi. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.Warm regards, Fadi Ammache General Manager

8/10 Bueno

Timothy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is the second time we stayed at the Grand Millennium. There is a lot to like, it’s convenient to our daughter’s apartment on Reem Island. Great breakfast buffet with a friendly staff, especially our favorite waitress Martha. Very nice gym and great shopping next door. Our only complaint is the shower we find it very hard to regulate the temperature all of a sudden it will turn very hot or cold without touching the controls.
Se hospedó 11 noches en enero de 2024
Respuesta de Fadi Ammache General Manager el 30 ene. 2024
Dear Timothy,Thank you for choosing Grand Millennium for the second time and for sharing your valuable feedback.We're delighted to hear that you appreciate the hotel's convenience, great breakfast buffet, friendly staff – particularly Martha, and the excellent amenities like the gym and nearby shopping options. Your feedback about the shower temperature is duly noted, and we apologize for any inconvenience caused. Rest assured, we will address this issue to ensure a more comfortable experience for our guests.We appreciate your continued support and hope to welcome you back for another enjoyable stay.Warm regards,Fadi AmmacheGeneral Manager

10/10 Excelente

Dmitry, Brooklyn

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Two meals was included Beautiful buffet!
Se hospedó 2 noches en diciembre de 2023
Respuesta de Fadi Ammache General Manager el 1 feb. 2024
Dear Dmitry,Thank you for sharing your experience at Grand Millennium Al Wahda Abu Dhabi. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.Warm regards, Fadi Ammache General Manager

10/10 Excelente

Amelia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en diciembre de 2023
Respuesta de Fadi Ammache General Manager el 1 feb. 2024
Dear Guest,Thank you for sharing your experience at Grand Millennium Al Wahda Abu Dhabi. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.Warm regards, Fadi Ammache General Manager

10/10 Excelente

Hamid

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 5 noches en diciembre de 2023
Respuesta de Fadi Ammache General Manager el 1 feb. 2024
Dear Guest,Thank you for sharing your experience at Grand Millennium Al Wahda Abu Dhabi. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.Warm regards, Fadi Ammache General Manager

10/10 Excelente

Stuart

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
One night stay
A wonderful one night stay in a Junior Suite at the Grand Millennium Abu Dhabi. The staff were all friendly, professional and caring. Thank you. Will certainly stay at the Grand Millennium again.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Fadi Ammache General Manager el 1 feb. 2024
Dear Guest,Thank you for sharing your experience at Grand Millennium Al Wahda Abu Dhabi. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.Warm regards, Fadi Ammache General Manager

10/10 Excelente

Yongchan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en diciembre de 2023
Respuesta de Fadi Ammache General Manager el 1 feb. 2024
Dear Guest,Thank you for sharing your experience at Grand Millennium Al Wahda Abu Dhabi. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.Warm regards, Fadi Ammache General Manager

2/10 Terrible

Chin Hong

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Too old a hotel. Smell old with the furnitures. Disappointed this is Grand Millenium brand the higher tier of M&C brand. The lift management was really bad. No low and high floor management, and i cant come down from my floor at all at the peak period where all other guests were coming down. I waited for 20mins. At the end, i had to walk down from staircase for 6 floors with two big luggages.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Fadi Ammache General Manager el 1 feb. 2024
Dear Guest,Thank you for sharing your experience at Grand Millennium Al Wahda Abu Dhabi. We appreciate your feedback. However, we apologize for the inconveniences you experienced. Your feedback is important to us, and we will review these issues to ensure improvements are made.Hope to have the pleasure of welcoming you back in the future.Warm regards, Fadi Ammache General Manager

10/10 Excelente

Jesse

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice and friendly staff
Se hospedó 6 noches en diciembre de 2023
Respuesta de Fadi Ammache General Manager el 1 feb. 2024
Dear Guest,Thank you for sharing your experience at Grand Millennium Al Wahda Abu Dhabi. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.Warm regards, Fadi Ammache General Manager

10/10 Excelente

DONG WON

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2023
Respuesta de Fadi Ammache General Manager el 1 feb. 2024
Dear Guest,Thank you for sharing your experience at Grand Millennium Al Wahda Abu Dhabi. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.Warm regards, Fadi Ammache General Manager

10/10 Excelente

Jay

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great Stay
Really impressed and happy with the hotel stay, good and facilities fantastic and staff couldn’t do enough for us…
Se hospedó 5 noches en noviembre de 2023
Respuesta de Fadi Ammache General Manager el 1 feb. 2024
Dear Guest,Thank you for sharing your experience at Grand Millennium Al Wahda Abu Dhabi. We appreciate your feedback. However, we apologize for the inconveniences you experienced. Your feedback is important to us, and we will review these issues to ensure improvements are made.Hope to have the pleasure of welcoming you back in the future.Warm regards, Fadi Ammache General Manager

10/10 Excelente

Anderson

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was difficult getting to the front of the hotel sometimes.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Fadi Ammache General Manager el 1 feb. 2024
Dear Guest,Thank you for sharing your experience at Grand Millennium Al Wahda Abu Dhabi. We appreciate your feedback. However, we apologize for the inconveniences you experienced. Your feedback is important to us, and we will review these issues to ensure improvements are made.Hope to have the pleasure of welcoming you back in the future.Warm regards, Fadi Ammache General Manager

10/10 Excelente

joseph

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Didn’t like the price
Se hospedó 3 noches en noviembre de 2023
Respuesta de Fadi Ammache General Manager el 1 feb. 2024
Dear Guest,Thank you for sharing your experience at Grand Millennium Al Wahda Abu Dhabi. We appreciate your feedback. However, we apologize for the inconveniences you experienced. Your feedback is important to us, and we will review these issues to ensure improvements are made.Hope to have the pleasure of welcoming you back in the future.Warm regards, Fadi Ammache General Manager

2/10 Terrible

Markus

Viajó por negocios
No le gustó: Personal y atención
Terrible hotel
Far aeay from a 5 star hotel. Very unfriendly staff! Crazy rules! Never again!
Se hospedó 3 noches en noviembre de 2023
Respuesta de Fadi Ammache General Manager el 1 feb. 2024
Dear Guest,Thank you for sharing your experience at Grand Millennium Al Wahda Abu Dhabi. We appreciate your feedback. However, we apologize for the inconveniences you experienced. Your feedback is important to us, and we will review these issues to ensure improvements are made.Hope to have the pleasure of welcoming you back in the future.Warm regards, Fadi Ammache General Manager

6/10 Aceptable

SAMIR

Viajó por negocios
Good hotel but …
Biggest issue was the waiting time for the lift , I lost a lot of time waiting
Se hospedó 3 noches en noviembre de 2023
Respuesta de Fadi Ammache General Manager el 1 feb. 2024
Dear Guest,Thank you for sharing your experience at Grand Millennium Al Wahda Abu Dhabi. We appreciate your feedback. However, we apologize for the inconveniences you experienced. Your feedback is important to us, and we will review these issues to ensure improvements are made.Hope to have the pleasure of welcoming you back in the future.Warm regards, Fadi Ammache General Manager

10/10 Excelente

Ishrat

Viajó por negocios
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 4 noches en noviembre de 2023
Respuesta de Fadi Ammache General Manager el 1 feb. 2024
Dear Guest,Thank you for sharing your experience at Grand Millennium Al Wahda Abu Dhabi. We appreciate your feedback. However, we apologize for the inconveniences you experienced. Your feedback is important to us, and we will review these issues to ensure improvements are made.Hope to have the pleasure of welcoming you back in the future.Warm regards, Fadi Ammache General Manager

8/10 Bueno

Jongha

Se hospedó 1 noche en noviembre de 2023
Respuesta de Fadi Ammache General Manager el 1 feb. 2024
Dear Guest,Thank you for sharing your experience at Grand Millennium Al Wahda Abu Dhabi. We appreciate your feedback. However, we apologize for the inconveniences you experienced. Your feedback is important to us, and we will review these issues to ensure improvements are made.Hope to have the pleasure of welcoming you back in the future.Warm regards, Fadi Ammache General Manager

10/10 Excelente

Darren

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fantastic place. The staff went out of their way to ensure I had a great stay.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Fadi Ammache General Manager el 1 feb. 2024
Dear Guest,Thank you for sharing your experience at Grand Millennium Al Wahda Abu Dhabi. We appreciate your feedback. However, we apologize for the inconveniences you experienced. Your feedback is important to us, and we will review these issues to ensure improvements are made.Hope to have the pleasure of welcoming you back in the future.Warm regards, Fadi Ammache General Manager

10/10 Excelente

Hamad

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Its was amazing experience
Se hospedó 1 noche en noviembre de 2023
Respuesta de Fadi Ammache General Manager el 1 feb. 2024
Dear Guest,Thank you for sharing your experience at Grand Millennium Al Wahda Abu Dhabi. We appreciate your feedback. However, we apologize for the inconveniences you experienced. Your feedback is important to us, and we will review these issues to ensure improvements are made.Hope to have the pleasure of welcoming you back in the future.Warm regards, Fadi Ammache General Manager

10/10 Excelente

Kathy, Spring

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is a beautiful hotel. In the heart of the city, connected to the Al Wadha making itbsuper conventient for shopping or just to get out and stretch your legs. The staff is amazing, helpful and always available for any requests. Getting transportation is very easy as there is always a waiting taxi. The lobby is lovely and i met several people there for quick meetings. The wifi in the hotel is fast and reliable. I highly recommend this hotel and look forward to my next stay.
Se hospedó 7 noches en octubre de 2023
Respuesta de Fadi Ammache General Manager el 21 nov. 2023
Dear Kathy,Thank you for sharing your wonderful experience at Grand Millennium Al Wahda Abu Dhabi. We're thrilled to hear that you found our hotel to be beautiful and conveniently located in the heart of the city, connected to Al Wahda Mall for shopping convenience.It's fantastic to know that you had a positive interaction with our staff and that they were always available and helpful. We're glad to hear that transportation was easy to access and that you enjoyed our lovely lobby for quick meetings. Additionally, we appreciate your feedback on our fast and reliable wifi.We look forward to your next stay with us and are grateful for your recommendation.Warm regards,Fadi AmmacheGeneral Manager

6/10 Aceptable

Cliente verificado

Viajó por negocios
Le gustó: Comodidad de la habitación
Se hospedó 4 noches en octubre de 2023
Respuesta de Fadi Ammache General Manager el 1 feb. 2024
Dear Guest,Thank you for sharing your experience at Grand Millennium Al Wahda Abu Dhabi. We appreciate your feedback. However, we apologize for the inconveniences you experienced. Your feedback is important to us, and we will review these issues to ensure improvements are made.Hope to have the pleasure of welcoming you back in the future.Warm regards, Fadi Ammache General Manager

8/10 Bueno

seo

Se hospedó 2 noches en octubre de 2023
Respuesta de Fadi Ammache General Manager el 1 feb. 2024
Dear Guest,Thank you for sharing your experience at Grand Millennium Al Wahda Abu Dhabi. We appreciate your feedback. However, we apologize for the inconveniences you experienced. Your feedback is important to us, and we will review these issues to ensure improvements are made.Hope to have the pleasure of welcoming you back in the future.Warm regards, Fadi Ammache General Manager

10/10 Excelente

kar yan esther

Se hospedó 1 noche en octubre de 2023
Respuesta de Fadi Ammache General Manager el 1 feb. 2024
Dear Guest,Thank you for sharing your experience at Grand Millennium Al Wahda Abu Dhabi. We appreciate your feedback. However, we apologize for the inconveniences you experienced. Your feedback is important to us, and we will review these issues to ensure improvements are made.Hope to have the pleasure of welcoming you back in the future.Warm regards, Fadi Ammache General Manager

10/10 Excelente

DONGHEI

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
매우만족합니다. 시내 이동하기 좋아요
Se hospedó 2 noches en octubre de 2023
Respuesta de Fadi Ammache General Manager el 1 feb. 2024
Dear Guest,Thank you for sharing your experience at Grand Millennium Al Wahda Abu Dhabi. We appreciate your feedback. However, we apologize for the inconveniences you experienced. Your feedback is important to us, and we will review these issues to ensure improvements are made.Hope to have the pleasure of welcoming you back in the future.Warm regards, Fadi Ammache General Manager

10/10 Excelente

Saif

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Fadi Ammache General Manager el 1 feb. 2024
Dear Guest,Thank you for sharing your experience at Grand Millennium Al Wahda Abu Dhabi. We appreciate your feedback. However, we apologize for the inconveniences you experienced. Your feedback is important to us, and we will review these issues to ensure improvements are made.Hope to have the pleasure of welcoming you back in the future.Warm regards, Fadi Ammache General Manager

8/10 Bueno

Elie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Comfortable stay
Very comfortable hotel, clean and well located.
Se hospedó 2 noches en agosto de 2023
Respuesta de Fadi Ammache General Manager el 1 feb. 2024
Dear Guest,Thank you for sharing your experience at Grand Millennium Al Wahda Abu Dhabi. We appreciate your feedback. However, we apologize for the inconveniences you experienced. Your feedback is important to us, and we will review these issues to ensure improvements are made.Hope to have the pleasure of welcoming you back in the future.Warm regards, Fadi Ammache General Manager

8/10 Bueno

Hamid

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
I was double charged for extras. They charged my card but they told me that it was blocked and upon checkout they charged my card again. This incident happened for two times including my last stay.
Se hospedó 1 noche en julio de 2023
Respuesta de Fadi Ammache el 10 ago. 2023
Dear Hamid,Thank you for selecting Grand Millennium Al Wahda Abu Dhabi for your stay and for sharing your experience on Expedia.We apologize for the inconvenience you encountered regarding the double charging for extras during your stay. This is certainly not the experience we aim to provide our guests. We understand the frustration that such situations can cause and we deeply regret any confusion this may have caused.Your feedback is important to us, and we will investigate this matter thoroughly to prevent such issues from occurring in the future.We value your patronage and hope that you would consider giving us another chance to provide you with a seamless and hassle-free stay during your next visit to Abu Dhabi.Warm regards,General Manager

10/10 Excelente

Yalin, Mississauga

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good
Se hospedó 2 noches en junio de 2023
Respuesta de Fadi Ammache General Manager el 3 ago. 2023
Dear Yalin,Thank you for taking the time to leave a review.We appreciate your positive feedback, and we are glad to know that you had a good experience with us during your visit.Your satisfaction is important to us, and we are committed to providing the best service and experience for all our guests.If there is anything specific you would like to share or if there are any suggestions you have for us to make your future stays even better, please feel free to let us know.Thank you for choosing us, and we hope to have the pleasure of welcoming you back in the future.Best regards,

10/10 Excelente

Reijoyce

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
GM did not disappoint
This is my 2nd time at the Grand Millenium and it never disappoints. From the friendly staff from the valet parking to the concierge to the housekeeping department, they were all so friendly. I noticed that they are all smiles when I am coming near and it vibrates the good vibes. Syed, the one assigned to me at the concierge was very much kind and helpful. I booked same day as my birthday and didn’t ignored it, the best part was giving me a late check out as per my request since maybe it is my birthday, they even made a surprise for me durinf the night with a birthday cake, I really appreciate it soooo much. The hotel is very clean! Excellent cleanliness for me, I booked a lot of hotels for leisure and this hotel is one of the best I must say. Moreover, we enjoyed amenities like the jacuzzi and a connecting pathway going to the Al Wahda mall which is very convenient. Breakfast buffet is okay but not a lot of selection, nonetheless, we enjoyed it. I will surely go back to Grand Millenium as I have experienced an excellent service for the 2nd time. Thank you.
Se hospedó 1 noche en mayo de 2023
Respuesta de Fadi Ammache General Manager el 3 ago. 2023
Dear Reijoyce,Thank you for sharing your wonderful review with us.We are thrilled to have welcomed you back to Grand Millennium, and we are delighted that your second stay with us was just as enjoyable as the first. Your continued support means a lot to us, and we are grateful for your loyalty.We are pleased to hear that our friendly staff, from the valet parking to the concierge and housekeeping, made your stay special. It's heartwarming to know that their welcoming smiles and kind assistance added to the positive vibes of your experience.We are glad that Syed at the concierge provided you with excellent service and assistance. Our team takes pride in going above and beyond to make our guests' celebrations, like your birthday, truly memorable.We are delighted that you found our hotel very clean and that our cleanliness standards impressed you. Providing a clean and comfortable environment for our guests is of utmost importance to us.We are glad you enjoyed our amenities, including the jacuzzi, and found the connecting pathway to Al Wahda mall convenient. Convenience and comfort are key aspects of our hospitality, and we are pleased that they contributed to your enjoyable stay.Regarding the breakfast buffet, we appreciate your feedback, and we will use it to further enhance our offerings to meet our guests' preferences.Thank you for choosing us and for your kind words about our service. We are honored to have the opportunity to serve you again, and we look forward to welcoming you back for many more excellent stays in the future.Best regards,

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Comodidad de la habitación
No le gustó: Limpieza, estado de la propiedad e instalaciones
need more improvement as its a 5 star hotel
I payed in app , and i had a reservation number but still they took time to check in ,and wanted a screen shot and email regarding my reservation + showing in app city view apartment what i got is a view to Hvac pumps on both windows!!!
Se hospedó 1 noche en abril de 2023
Respuesta de Fadi Ammache el 27 mar. 2024
Dear Valued Guest,Thank you for taking the time to share your feedback with us.We're truly sorry to hear that your experience at our hotel did not meet your expectations.We take all feedback very seriously and will be investigating the issues you mentioned to ensure they are addressed promptly. Once again, we apologize for any shortcomings you encountered and thank you for bringing them to our attention.We hope to have the opportunity to welcome you back in the future.Warm regards,Fadi AmmacheGeneral Manager

10/10 Excelente

HYUNJOO

Se hospedó 2 noches en marzo de 2023
Respuesta de Fadi Ammache General Manager el 1 feb. 2024
Dear Guest,Thank you for sharing your experience at Grand Millennium Al Wahda Abu Dhabi. We appreciate your feedback. However, we apologize for the inconveniences you experienced. Your feedback is important to us, and we will review these issues to ensure improvements are made.Hope to have the pleasure of welcoming you back in the future.Warm regards, Fadi Ammache General Manager