Dear AgustinThank you for your wonderful review! We are delighted to hear that you had an excellent experience during your stay at our hotel and we truly appreciate your recommendation. We look forward to welcoming you back on your next visit!Your SchlossHotel-Team

Dear Juan Thank you very much for your review and your kind words about the hotel, the rooms, the breakfast and the yoga teacher. We are happy that you enjoyed your stay with us. That there can be misunderstandings or bad conversations with guests is always possible and also human. Therefore, we are very happy when our guests notice something or something bothers them, that they speak with these concerns directly with us. This way a problem can be solved directly and everyone is satisfied again.

Dear Ms. Karen, thank you very much for you kind feedback! We are delighted that you had a pleasant stay with us and were able to enjoy our spa area. We hope to welcome you back soon and wish you all the best until then. Kind regards from the Matterhorn village, Your SchlossHotel Team

Dear Cameron, Thank you very much for your 5 point rating! We hope to welcome you again very soon. Best regards Your SchlossHotel Team

Dear Arnie, Thank you so much for your fantastic review! We're thrilled to hear that you loved our property and that our staff, particularly Victor and the owner. We appreciate your recommendation and hope to welcome you back soon for another great hotel experience in Zermatt!Best regards, Your SchlossHotel Team

Dear Yun He, Thank you for taking the time to share your constructive feedback with us. We appreciate your honest comments and sincerely apologize for the inconvenience you experienced, especially the heating situation on the first night.We have discussed this issue with our maintenance team to ensure that such delays are minimized in the future.We are pleased to hear that you enjoyed the stunning views from your balcony, especially of the famous Matterhorn. We will take your feedback seriously to revise and improve our breakfast offering so that we can provide our guests with an even more varied selection.Our team would be delighted to welcome you again. Your SchlossHotel Team

Dear Mr. James, We are very pleased that you have taken the time to rate us. It's great that you liked our location so much. With kind regards from the Matterhorn Valley.Best regards, Your SchlossHotel Team

Dear Mr. Anthony, Thank you very much for your fantastic review!We are delighted to know that you choose the SchlossHotel every time you come to Zermatt. Your loyalty means a lot to us and it is an honour to make your stay in Zermatt as pleasant as possible.Thank you for your trust in our hotel. We are already looking forward to welcoming you again on your next visit to Zermatt and to offering you another unforgettable stay.Best wishes, Your SchlossHotel Team

Dear RetoThank you so much for your great review!Your SchlossHotel-Team

Dear ChristianThank you so much for your great review!Your SchlossHotel-Team

Dear MUN HOOThank you for taking the time to share your feedback with us. We're pleased to hear that your overall experience was positive. However, we apologize if the breakfast choices did not meet your expectations.We hope to have the opportunity to welcome you back in the future and provide an improved breakfast experience.Your SchlossHotel-Team

Dear StephanThank you so much for you review!

Dear SabahThank you for taking the time to share your positive experience! We're delighted to hear that you found our hotel very nice, located in a peaceful area. It's wonderful that your room was spotlessly clean and your expectations were met.We appreciate your shout-out to Jim, Max and our staff for being helpful and friendly.We look forward to welcoming you back for another enjoyable stay!Your SchlossHotel-Team

Dear LucianaThank you so much for your great review!Your SchlossHotel-Team

Dear FranciscusThank you for sharing your positive experience at the Schlosshotel! We are thrilled to hear that you loved the superb location, enjoyed your stay at our great hotel and found the spa to be excellent. We hope to welcome you back for another enjoyable stay!Your SchlossHotel-Team

Dear RichardThank you for your wonderful review! We are delighted that you found our accommodations perfect and our staff friendly and helpful. It is great to hear that our location added to the overall experience.Your high recommendation means a lot to us and we look forward to welcoming you back in the future.Your SchlossHotel-Team

Dear DerekThank you so much for your great review!Your SchlossHotel-Team

Dear GregThank you so much for your great review!Your SchlossHotel-Team

Dear HeatherThank you so much for your great review!Your SchlossHotel-Team

Dear FranWe are delighted to read your review! It is fantastic that you found the hotel beautiful, conveniently located near the train station and that the spa was sumptuous. We appreciate your feedback and hope to have the pleasure of hosting you again for another wonderful stay in the future!Your SchlossHotel-Team

Dear TiffanyThank you for your review!Your SchlossHotel-Team

Dear LuzThank you for sharing your feedback! We are thrilled to hear that you had an outstanding experience during your stay. The friendliness and excellence of the staff, along with the very good breakfast buffet truly made your visit memorable. We hope to have the pleasure of welcoming you back in the future for another exceptional stay!Your SchlossHotel-Team

Dear Ka ManWe are delighted to hear about your positive experience! The proximity to Zermatt's train station, the luxurious, clean and comfortable rooms as well as the various facilities provided by the hotel all contributed to your stay.If your future travels lead you back to Zermatt, we would be more than happy to welcome you once again!Your SchlossHotel-Team

Dear DavidThank you for taking the time to share your positive review. We are delighted to hear that you appreciated our hotel's proximity to the train station and shopping areas. We hope to be able to welcome you back soon with us!Your SchlossHotel-Team

Dear RomuloWe appreciate your kind words and feedback! It is great to know that you found our property clean, our staff courteous and helpful and our fitness center excellent.Should your travels bring you back to the area, we would be more than happy to host you again!Your SchlossHotel-Team

Liebe Victoria-MarieVielen Dank für Ihre Bewertung! Es freut uns zu hören, dass Sie eine grossartige Zeit in unserem Hotel hatten und die zentrale Lage sowie die Wellness-Einrichtungen genossen haben. Wir freuen uns auf Ihren nächsten Besuch und darauf, Sie wieder bei uns begrüssen zu dürfen.Ihr SchlossHotel-Team

Dear CristinaThank you for your review!Your SchlossHotel-Team

Dear AnonymousThank you for your review!Your SchlossHotel-Team

Dear BessThank you for your review! We are delighted that you enjoyed our great location, spacious room with a view of the Matterhorn and the solid service we provide. If your travels bring you back to Zermatt, we look forward to welcoming you again!Your SchlossHotel-Team

Dear PattyWe are delighted to hear that you had a wonderful stay with us! It sounds like you made the most of our spa facilities, with steam rooms, saunas and a wonderful pool as well as the fitness area and yoga room. We are pleased to know that you enjoyed our breakfast as well.Thank you for sharing your positive experience and we hope to welcome you back for another great stay in the future!Your SchlossHotel-Team

Dear ChrisWe are thrilled to hear that you had a delightful stay at the Schloss Hotel in Zermatt! Our convenient location, near town, transportation and good restaurants is indeed a great asset. It is wonderful that you enjoyed your Matterhorn view.Thank you for your kind words and for sharing your experience with us. We would be delighted to welcome you back for another fantastic stay in the future!Your SchlossHotel-Team

Dear Wei JieWe are delighted to hear that you enjoyed your stay with us! It is wonderful that you found your room spacious and appreciated the friendliness of our staff. We take pride in providing a delicious breakfast to start your day. Our location, right next to the train to Gornergrat and at the entrance of the main shopping street, offers both convenience and a quiet atmosphere.Thank you for taking the time to share your positive experience. We hope to welcome you back in the future for another great stay in Zermatt!Your SchlossHotel-Team

Dear AhmadThank you for your kind review!We would be happy to welcome you back soon.Your SchlossHotel-Team

Dear EsquivelThank you so much for your review!It would be a pleasure to welcome you back soon.Your SchlossHotel-Team

Lieber AlainWir freuen uns, dass Sie eine herrliche Erfahrung in unserem Hotel hatten und schätzen Ihre freundlichen Worte zum aufgestellten und freundlichen Personal sowie zur allgemeinen Aufmerksamkeit, die Ihnen zuteilwurde. Wir nehmen Ihre Anmerkungen bezüglich gelegentlicher längere Wartezeiten zur Kenntnis und werden sicherstellen, dass wir weiterhin bemüht sind, unseren Gästen einen wunderbaren Aufenthalt zu bieten.Es ist grossartig zu hören, dass Sie mit den Betten, dem Spa, den modernen Zimmern und unserer einladenden Lobby zufrieden waren. Wir werden auch Ihre Anregung, zusätzliche Einrichtungen für die ganz Kleinen anzubieten, in Betracht ziehen, um den Aufenthalt für Familien noch angenehmer zu gestalten.Vielen Dank, dass Sie unser Gast waren und wir freuen uns auf eine mögliche zukünftige Gelegenheit, Sie und Ihre Familie erneut willkommen zu heissen.Ihr SchlossHotel-Team

Dear MasahiroWe are thrilled to read your kind words about our facilities and service. It is great to hear that you found our hotel conveniently located near the train station.We look forward to welcoming you back in the future!Your SchlossHotel-Team

Dear ZacharyThank you for your review!

Dear KWe are delighted to hear about your positive experience during your stay with us. It is wonderful that you found our location near the Zermatt train station convenient for accessing the Gornergratbahn and for enjoying the Matterhorn view from your balcony. We are also pleased that you enjoyed our unique breakfast buffet, complete with the opportunity to make your own waffles in a Swiss mountain hut-like atmosphere and that you found the smoked salmon and cheese delicious.It is great to know that our staff kindly stored your luggage after check-out until you departed for the Gornergrat, providing you with added convenience. We understand that your stay was brief and you could not make use of the spa but we would love to welcome you back for a more extended visit.We look forward to the opportunity to host you again when you return to Zermatt!Your SchlossHotel-Team

Dear Gary E.We're thrilled to hear that you had a wonderful experience at our hotel! It is great to know that you found our staff welcoming and awesome, enjoyed the wholesome healthy breakfast and admired the tremendous views of the Matterhorn. We would be delighted to welcome you back whenever you are in Zermatt.We look forward to your next stay!Your SchlossHotel-Team

Dear JingyingThank you for your kind words and recommendation! We are delighted to hear that you found our location convenient, staff warm and helpful and our facilities clean and modern. It is wonderful to know that you would stay with us again in the future. We look forward to welcoming you back!Your SchlossHotel-Team

Dear PraveenWe are thrilled to hear that you enjoyed our spa area and the magnificent Matterhorn views from the loft-style rooms! Your feedback is greatly appreciated and we look forward to welcoming you back for another wonderful stay in the future!Your SchlossHotel-Team

Lieber HansWir freuen uns sehr, dass Sie zufrieden waren! Es ist schön zu hören, dass Sie unseren Wellnessbereich besonders empfehlen können. Vielen Dank für Ihr Feedback und wir hoffen, Sie bald wieder bei uns begrüssen zu dürfen!Ihr SchlossHotel-Team

Dear GretaThank you very much for the outstanding review of our hotel! We are happy that you enjoyed your time with us. All your praise is very much appreciated, thank you! It would be a pleasure to welcome you back soon. Your SchlossHotel-Team

Dear BoazThank you very much for the fantastic review of our hotel! We are happy that you enjoyed your time with us and hope to welcome you back soon. Your SchlossHotel-Team

Dear PlyaliThank you very much for the great review of our hotel! We are delighted that you enjoyed your time with us and hope to welcome you back soon. Your SchlossHotel-Team

Dear RobertThank you very much for the amazing review of our hotel! We are happy that you enjoyed your time with us and hope to welcome you back soon. Your SchlossHotel-Team

Dear ThomasThank you for your review!Your SchlossHotel-Team

Dear Ren ZhengThank you very much for the outstanding review of our hotel! We are delighted that you enjoyed your time with us and hope to welcome you back soon. Your SchlossHotel-Team

Dear AlpaThank you for your review!Your SchlossHotel-Team