2/10 Terrible
Panagiotis, Chicago
Viajó en grupo
11 ago. 2023
No le gustó: Personal y atención, servicios
This booking went terrible and we didn't end up staying there.
First, access to the property is extremely poor, and almost impossible for my car (Ford focus sedan). The access is off-road and *not paved*. It is also not being taken care of as there is high, uncut grass all over and you also have to pass a shallow creek that can be dangerous, especially at night.
All in all, we couldn't easily go back and forth to the hotel (especially at night) and this was a significant constraint for us as we wanted to be able to easily visit nearby places such as restaurants, beach, etc.
Second, the owners never really bothered to understand our concerns, and did not accept the cancellation request. Legally speaking, they didn't have to accept the request but, in my view, it would be the polite thing to do given that we were misled about access to the property.
We ended up staying at "12 Months" that night and it was fantastic.
Panagiotis
Se hospedó 1 noche en julio de 2023