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Opiniones sobre Courtyard by Marriott Reading Wyomissing

3 out of 5
Courtyard by Marriott Reading Wyomissing
150 North Park Road, Wyomissing, PA

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 621 de 1001 opiniones" "
Evaluación: 8 - Bueno. 235 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 76 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 41 de 1001 opiniones" "
Evaluación: 2 - Terrible. 28 de 1001 opiniones" "

9,2/10

Limpieza

9,2/10

Personal y atención

8,0/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Leyshka

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM el 14 dic. 2023
Dear Leyshka, Thank you for this flawless rating. We enjoyed hosting you and hope to do so again soon. Best, Kayla Oxenreider General Manager

10/10 Excelente

Carmen

Se hospedó 3 noches en diciembre de 2022

8/10 Bueno

Enemia

Se hospedó 1 noche en julio de 2022

10/10 Excelente

Marlene, Lorain

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Me encanta el ambiente la seguridad la limpieza el personal todo si volviera me quedaría nuevamente 😍🥰♥️
Se hospedó 3 noches en febrero de 2022
Respuesta de GM el 4 mar. 2022
Dear Marlene, We are so glad to see that you had an incredible stay with us here at the Courtyard by Marriott Reading Wyomissing! Thank you for your recognition of our excellent staff and the great job that they do for our guests. Please come see us again anytime you return to the area. Sincerely, Kayla Oxenreider General Manager

8/10 Bueno

Maria

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Servicios
Buen servicio pero no tienen microondas en el cuarto
Se hospedó 2 noches en diciembre de 2021
Respuesta de GM el 26 dic. 2021
Dear Maria, Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area and we hope to see you again on a return visit. Sincerely, Kayla Oxenreider General Manager

10/10 Excelente

NORMA ROLON

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Bien localizado, buen servicio.
Se hospedó 3 noches en diciembre de 2021
Respuesta de GM el 10 dic. 2021
Dear NORMA ROLON, Thank you for taking the time to share your review with us and other travelers. I’m pleased to hear that you were able to enjoy our great location and friendly service while in town. There is no better compliment than a return visit, so we hope to see you again soon. Best, Kayla Oxenreider General Manager

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo muy bien , buenas atenciones !
Se hospedó 1 noche en mayo de 2021
Respuesta de GM el 8 jun. 2021
Dear Anonymous, I am glad that you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Kayla Oxenreider General Manager

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
ME GUSTO SALÍ UN POCO DE LA MONOTONÍA Y PASE UNA NOCHE AGRADABLE
Se hospedó 1 noche en marzo de 2021
Respuesta de GM el 10 mar. 2021
Dear Traveler, Thank you for your time in sharing your kind review and please visit us again. Best, Kayla Oxenreider General Manager

10/10 Excelente

miguel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2021
Respuesta de GM el 25 feb. 2021
Dear miguel, We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Kayla Oxenreider General Manager

4/10 Mediocre

Cliente verificado

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2021
Respuesta de GM el 19 feb. 2021
Dear Anonymous, We aim to impress, so I sincerely regret that you did not enjoy your stay. I value your feedback and I’m at your service should you like to discuss in more detail. Thank you for staying with us. Best, Kayla Oxenreider General Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en enero de 2021
Respuesta de GM el 16 feb. 2021
Dear Anonymous, It was our pleasure hosting you and we look forward to a return visit. Thank you for choosing us. Sincerely, Kayla Oxenreider General Manager

8/10 Bueno

pensilvania, perth amboy nj

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Si buen trato amable y acogedor el lugar en cuanto alnparque perfecto al frente y limpio como las habitaciones
Se hospedó 1 noche en julio de 2020
Respuesta de GM el 28 jul. 2020
Dear pensilvania, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Sincerely, Bill Kao General Manager

10/10 Excelente

Alex

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en marzo de 2019

6/10 Aceptable

Pedro

Le gustó: Comodidad de la habitación
Parecerá broma pero no pusieron papel de baño extra !
Se hospedó 2 noches en diciembre de 2018
Respuesta de GM el 8 ene. 2019
Dear Pedro, Thank you for choosing us. Our goal is to exceed our guest’s expectations, so I regret that your visit was just okay. I'm sorry for our lapse in replacing your toilette paper. We appreciate the feedback and hope to host you again. Sincerely, Bill Kao General Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent staff and room. I missed a microwave in the room.
Se hospedó 3 noches en diciembre de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2018

10/10 Excelente

Manuel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

8/10 Bueno

Scott

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was clean, the bathroom modern and updated, the bed comfortable, the pool and hot tub very nice, the staff friendly, the area safe and convenient to restaurants. Unfortunately the wifi was unreliable and the TV channels did not all come in, and ones that did come in, did not have a strong signal.
Se hospedó 1 noche en mayo de 2024
Respuesta de GM el 22 may. 2024
Dear Scott, We're glad to hear from you and appreciate your review. I'm delighted you enjoyed our clean hotel, pool and hot tub, and location. My apologies regarding the issues with the Wi-Fi and TV channels; I have taken note. Sincere feedback like yours allows us to positively impact future guest experiences. Sincerely, Kayla Oxenreider, GM

10/10 Excelente

Adamaris

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean place
Se hospedó 1 noche en febrero de 2024
Respuesta de GM el 20 may. 2024
Dear Adamaris, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Kayla Oxenreider, GM

10/10 Excelente

Marva

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean and comfortable!
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 4 may. 2024
Dear Marva, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Kayla Oxenreider, GM

8/10 Bueno

Alli

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
area is great for traveling! our bathroom shower didn’t look very clean but other than that we enjoyed our stay.
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 1 may. 2024
Dear Alli, Thank you for providing us with your feedback. Your kind and informative comments are greatly appreciated. We are pleased to hear that you were mostly satisfied with your stay. However, we apologize for any inconvenience caused by the lack of cleanliness of the shower. We value your business and hope to have the opportunity to provide you with a flawless experience in the future. Sincerely, Kayla Oxenreider, GM

8/10 Bueno

Stacie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
Overall the experience was positive. Bartender was very friendly & helpful. Room was clean & bed was comfy but more than 1/2 the lights in the room did not work. Housekeeping staff was loud early in the morning.
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 24 abr. 2024
Dear Stacie, We take pride in providing the best accommodations and service; your feedback, which highlights success and areas for improvement, is appreciated. I'm happy to learn you enjoyed your stay, and I have noted your comments regarding the lighting in your room and the housekeeping staff. Thank you for your time in reviewing our hotel. Best, Kayla Oxenreider, GM

4/10 Mediocre

Absalon

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 24 abr. 2024
Dear Absalon, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that you did not enjoy your visit. We appreciate the feedback and hope to serve you in the future better. Sincerely, Kayla Oxenreider, GM

8/10 Bueno

Jerome

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Quiet nice area.
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 21 abr. 2024
Dear Jerome, We're happy to hear from you and glad you enjoyed your stay. We appreciate your family choosing to stay with us while visiting the area. I'm pleased to hear our quiet area was well suited for your family's travels. We appreciate your feedback and hope to see you again soon. Best, Kayla Oxenreider, GM

10/10 Excelente

Byron Jr

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great place to stay
Se hospedó 4 noches en abril de 2024
Respuesta de GM el 21 abr. 2024
Dear Byron Jr, On behalf of our entire team, thank you for your kind review. It's wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant experience, so we appreciate that you took the time to review our hotel. Thank you for choosing us while in the area. Best, Kayla Oxenreider, GM

10/10 Excelente

Anne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Alex

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Relaxing
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 15 abr. 2024
Dear Alex, It was kind of you to take the time to review our hotel. I’m glad you had a relaxing visit. We appreciate your choosing us and hope to host you again. Best, Kayla Oxenreider, GM

10/10 Excelente

Terry

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Larry

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great room n good place to chill n sleep after a fun filled evening
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 9 abr. 2024
Dear Larry, Thank you for taking the time to share this glowing review of our hotel! It is wonderful to hear that you enjoyed your experience. Please find a reason to visit us again soon for another fun night out! Best, Kayla Oxenreider, GM

6/10 Aceptable

Amber

Se hospedó 1 noche en marzo de 2024
Respuesta de GM el 29 abr. 2024
Dear Amber, Guest satisfaction is our highest priority, so I regret we couldn't deliver a more positive experience. Your feedback is welcome, and we appreciate your taking the time to share your review with us. Sincerely, Kayla Oxenreider, GM

8/10 Bueno

Maria

Se hospedó 1 noche en abril de 2024
Respuesta de GM el 4 may. 2024
Dear Maria, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Kayla Oxenreider, GM

10/10 Excelente

Meenakshi, Venice

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great price, location, clean & comfortable.
Se hospedó 2 noches en marzo de 2024
Respuesta de GM el 14 abr. 2024
Dear Meenakshi, I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Kayla Oxenreider, GM

10/10 Excelente

Amy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice staff and clean. I needed towels the house keeper at night came right up to my room within 10 mins.
Se hospedó 2 noches en marzo de 2024
Respuesta de GM el 2 abr. 2024
Dear Amy, It is always a pleasure to hear that we have earned your recommendation through clean facilities and friendly service. Thank you for recognizing the entire staff in your review. Our outstanding associates genuinely enjoy working here, and I hope guests can feel that when they stay with us. We appreciate your kind words and look forward to your next visit. Best, Kayla Oxenreider, GM

10/10 Excelente

Kareem

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Will be coming back soon
Se hospedó 1 noche en marzo de 2024
Respuesta de GM el 1 abr. 2024
Dear Kareem, The fact that you want to return means we did our jobs and did them well. Thank you for choosing our Courtyard by Marriott and for taking time out of your day to let us know that you enjoyed your time with us. Please come back anytime. Best, Kayla Oxenreider, GM

6/10 Aceptable

Rachel

Le gustó: Personal y atención
No le gustó: Limpieza
The hotel seemed very nice upon check in. Easy process and friendly staff. The room wasn’t the cleanest. Hair comb and Bobby pin left on floor, no hand soap for the bathroom and only once wash cloth. Wasn’t a huge deal but an inconvenience to call and have stuff brought to the room.
Se hospedó 1 noche en marzo de 2024
Respuesta de GM el 1 abr. 2024
Dear Rachel, Thank you for taking the time to share your feedback and for staying with us. Please accept our apologies for your unpleasant experience. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of expectations. Please rest assured that your comments have been shared with our housekeeping team to improve our service. Sincerely, Kayla Oxenreider, GM

8/10 Bueno

Juan carlos

Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Emani

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Could have had better service
Se hospedó 1 noche en marzo de 2024
Respuesta de GM el 1 abr. 2024
Dear Emani, Thank you for being our guest and sharing your thoughts on how we can improve. I am sorry to see that you found our service efforts lackluster. Your comments will be discussed with the staff to foster improvement, and we hope to host you again in the future for a better stay. Sincerely, Kayla Oxenreider, GM

10/10 Excelente

Jo

Se hospedó 1 noche en marzo de 2024

4/10 Mediocre

Ramon

Viajó con su familia
Good location, free parking. Found mold in shower, sofa didn’t look good.
Se hospedó 1 noche en marzo de 2024
Respuesta de GM el 29 mar. 2024
Dear Ramon, Thank you for being our Guest and taking the time to give us some feedback to improve our service. I apologize that your room was not as clean as you expected; it sounds like you caught us on a bad day. Your comments will be addressed so we can make sure that your next visit is everything that you expect it to be. Sincerely, Kayla Oxenreider, GM

10/10 Excelente

VAIBHAV

Se hospedó 2 noches en marzo de 2024

2/10 Terrible

Jimmie

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de GM el 15 mar. 2024
Dear Jimmie, Our goal is to provide comfort to all our guests, so I regret that you did not enjoy your visit. We appreciate your attention to reviewing our hotel and hope to better serve you upon your return to the area. Sincerely, Kayla Oxenreider, GM

2/10 Terrible

Nicole

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
The property itself is nice but there was a group of kids that stayed here and made sure that everyone else staying at this hotel had a bad time. I stayed with some friends to enjoy the amenities of the hotel like the pool and jacuzzi and we’re literally kicked out of the area by all the kids that were there without practically no adult supervision the one adult was on her phone while all the small kids where diving into the pool and jacuzzi area. And it was not just that the bigger kids where taking over the seats where out things where and touching our stuff. And of course there was a bunch of knocking during the night. I spent $160 that I couldn’t enjoy
Respuesta de GM el 11 mar. 2024
Dear Nicole, I am truly sorry that your stay was disturbed by inconsiderate guests. It is understandable that you were frustrated and disappointed with the experience. As a team, we strive to ensure that all our guests follow proper hotel etiquette to provide a peaceful and comfortable stay for everyone. I want to assure you that this is not typical, and we hope you will consider coming back for a better experience. Please accept my sincere apologies on behalf of our entire team. Sincerely, Kayla Oxenreider, GM

10/10 Excelente

Melanie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff were very welcoming and pleasant. Cleaning staff were very helpful and cheerful. Will definitely stay here again.
Se hospedó 1 noche en marzo de 2024
Respuesta de GM el 9 mar. 2024
Dear Melanie, Thank you for your lovely review and recommendation. I’m glad your stay was enjoyable, and I appreciate you acknowledging our helpful and friendly staff. We look forward to seeing you again upon your return to the area. Best, Kayla Oxenreider, GM

8/10 Bueno

Ralph

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Everything except not having free WiFi
Se hospedó 1 noche en marzo de 2024
Respuesta de GM el 3 mar. 2024
Dear Ralph, We appreciate your review. Your valuable feedback is very important and allows us to monitor and continually improve our property. Thank you for staying with us, and we hope to have an opportunity to serve you again. Best, Kayla Oxenreider GM

8/10 Bueno

Gina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Convenient stay for a snowy night near Reading Hospital. HVAC was very loud, but room was otherwise comfortable.
Se hospedó 1 noche en febrero de 2024
Respuesta de GM el 3 mar. 2024
Dear Gina, Thank you for taking the time to share your kind and informative review. We're happy to know you came away largely satisfied with your experience and we're pleased to have your commendation. We look forward to welcoming you back for another pleasurable stay soon. Best, Kayla Oxenreider GM

10/10 Excelente

Jacquelyn

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Kermit

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great customer service
Great stay. I contacted the staff prior to visit and asked possibility of an early check in since I was arriving from out of town for a wedding. They checked and said they could accommodate. We checked in with no problems. Each of the front desk clerks were very friendly and knowledgeable. Room was clean and comfy. Great stay.
Se hospedó 1 noche en febrero de 2024
Respuesta de GM el 20 feb. 2024
Dear Kermit, We love to see 'perfect tens' on our review ratings! Thank you so much for taking the time to let us know that you had an exceptional experience. We enjoyed hosting you and hope you find a reason to visit again soon. Best, Kayla Oxenreider, GM

2/10 Terrible

Jannu

Viajó con su familia y niños pequeños
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Cheap bed sheets. Dirty bathroom. Holes on the wall and patches. Tub was filthy. Old TV. Carpeting was dirty.
Se hospedó 1 noche en febrero de 2024
Respuesta de GM el 19 feb. 2024
Dear Jannu, I appreciate you taking the time to share your review. We strive to leave all our guests with a positive impression; I apologize we let you down. Your feedback is important to us as we continually try to improve our guests’ experience. I will share your reflections with our team, and we all hope you will consider a return trip in the future. Sincerely, Kayla Oxenreider, GM

10/10 Excelente

Byron

Viajó por negocios, Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Great location
Se hospedó 1 noche en febrero de 2024
Respuesta de GM el 16 feb. 2024
Dear Byron, Our location has impressed many travelers, so I am glad you found it exceptional. Our staff works hard to keep the hotel looking great and running smoothly so our location can take center stage. We appreciate you staying and recommending our hotel. Please come see us again soon! Best, Kayla Oxenreider, GM

10/10 Excelente

Hector, vineland

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good
Se hospedó 2 noches en febrero de 2024
Respuesta de GM el 5 feb. 2024
Dear Hector, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Kayla Oxenreider, GM