Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 621 de 1001 opiniones" "
10 - Excelente
621
Evaluación: 8 - Bueno. 235 de 1001 opiniones" "
8 - Bueno
235
Evaluación: 6 - Aceptable. 76 de 1001 opiniones" "
6 - Aceptable
76
Evaluación: 4 - Mediocre. 41 de 1001 opiniones" "
4 - Mediocre
41
Evaluación: 2 - Terrible. 28 de 1001 opiniones" "
2 - Terrible
28
9,2/10
Limpieza
9,2/10
Personal y atención
8,0/10
Servicios
9,0/10
Estado de la propiedad e instalaciones
8,6/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Leyshka
9 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Leyshka
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM el 14 dic. 2023
Dear Leyshka, Thank you for this flawless rating. We enjoyed hosting you and hope to do so again soon. Best, Kayla Oxenreider General Manager
10/10 Excelente
Carmen
2 ene. 2023
Carmen
Se hospedó 3 noches en diciembre de 2022
8/10 Bueno
Enemia
3 jul. 2022
Enemia
Se hospedó 1 noche en julio de 2022
10/10 Excelente
Marlene, Lorain
Viajó con su pareja
4 mar. 2022
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Me encanta el ambiente la seguridad la limpieza el personal todo si volviera me quedaría nuevamente 😍🥰♥️
Marlene
Se hospedó 3 noches en febrero de 2022
Respuesta de GM el 4 mar. 2022
Dear Marlene,
We are so glad to see that you had an incredible stay with us here at the Courtyard by Marriott Reading Wyomissing! Thank you for your recognition of our excellent staff and the great job that they do for our guests. Please come see us again anytime you return to the area.
Sincerely,
Kayla Oxenreider
General Manager
8/10 Bueno
Maria
Viajó por negocios, Viajó con su familia
24 dic. 2021
Le gustó: Limpieza, personal y atención
No le gustó: Servicios
Buen servicio pero no tienen microondas en el cuarto
Maria
Se hospedó 2 noches en diciembre de 2021
Respuesta de GM el 26 dic. 2021
Dear Maria,
Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area and we hope to see you again on a return visit.
Sincerely,
Kayla Oxenreider
General Manager
10/10 Excelente
NORMA ROLON
Viajó con su pareja
10 dic. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Bien localizado, buen servicio.
NORMA ROLON
Se hospedó 3 noches en diciembre de 2021
Respuesta de GM el 10 dic. 2021
Dear NORMA ROLON,
Thank you for taking the time to share your review with us and other travelers. I’m pleased to hear that you were able to enjoy our great location and friendly service while in town. There is no better compliment than a return visit, so we hope to see you again soon.
Best,
Kayla Oxenreider
General Manager
10/10 Excelente
Cliente verificado
Viajó con su familia y niños pequeños
29 may. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo muy bien , buenas atenciones !
Cliente verificado
Se hospedó 1 noche en mayo de 2021
Respuesta de GM el 8 jun. 2021
Dear Anonymous,
I am glad that you had a great overall experience and thank you for sharing your review. Please visit us again soon!
Best,
Kayla Oxenreider
General Manager
10/10 Excelente
Cliente verificado
Viajó con su pareja
9 mar. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
ME GUSTO SALÍ UN POCO DE LA MONOTONÍA Y PASE UNA NOCHE AGRADABLE
Cliente verificado
Se hospedó 1 noche en marzo de 2021
Respuesta de GM el 10 mar. 2021
Dear Traveler,
Thank you for your time in sharing your kind review and please visit us again.
Best,
Kayla Oxenreider
General Manager
10/10 Excelente
miguel
22 feb. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
miguel
Se hospedó 1 noche en febrero de 2021
Respuesta de GM el 25 feb. 2021
Dear miguel,
We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again!
Best,
Kayla Oxenreider
General Manager
4/10 Mediocre
Cliente verificado
8 feb. 2021
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Cliente verificado
Se hospedó 1 noche en febrero de 2021
Respuesta de GM el 19 feb. 2021
Dear Anonymous,
We aim to impress, so I sincerely regret that you did not enjoy your stay. I value your feedback and I’m at your service should you like to discuss in more detail. Thank you for staying with us.
Best,
Kayla Oxenreider
General Manager
10/10 Excelente
Cliente verificado
6 feb. 2021
Le gustó: Limpieza, personal y atención
Cliente verificado
Se hospedó 2 noches en enero de 2021
Respuesta de GM el 16 feb. 2021
Dear Anonymous,
It was our pleasure hosting you and we look forward to a return visit. Thank you for choosing us.
Sincerely,
Kayla Oxenreider
General Manager
8/10 Bueno
pensilvania, perth amboy nj
Viajó con su familia y niños pequeños
28 jul. 2020
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Si buen trato amable y acogedor el lugar en cuanto alnparque perfecto al frente y limpio como las habitaciones
pensilvania
Se hospedó 1 noche en julio de 2020
Respuesta de GM el 28 jul. 2020
Dear pensilvania,
It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again.
Sincerely,
Bill Kao
General Manager
10/10 Excelente
Alex
19 mar. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Alex
Se hospedó 1 noche en marzo de 2019
6/10 Aceptable
Pedro
6 ene. 2019
Le gustó: Comodidad de la habitación
Parecerá broma pero no pusieron papel de baño extra !
Pedro
Se hospedó 2 noches en diciembre de 2018
Respuesta de GM el 8 ene. 2019
Dear Pedro,
Thank you for choosing us. Our goal is to exceed our guest’s expectations, so I regret that your visit was just okay. I'm sorry for our lapse in replacing your toilette paper. We appreciate the feedback and hope to host you again.
Sincerely,
Bill Kao
General Manager
10/10 Excelente
Cliente verificado
2 ene. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent staff and room. I missed a microwave in the room.
Cliente verificado
Se hospedó 3 noches en diciembre de 2018
8/10 Bueno
Cliente verificado
26 nov. 2018
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cliente verificado
Se hospedó 2 noches en noviembre de 2018
10/10 Excelente
Manuel
9 may. 2018
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Manuel
8/10 Bueno
Scott
Viajó por negocios
21 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was clean, the bathroom modern and updated, the bed comfortable, the pool and hot tub very nice, the staff friendly, the area safe and convenient to restaurants.
Unfortunately the wifi was unreliable and the TV channels did not all come in, and ones that did come in, did not have a strong signal.
Scott
Se hospedó 1 noche en mayo de 2024
Respuesta de GM el 22 may. 2024
Dear Scott, We're glad to hear from you and appreciate your review. I'm delighted you enjoyed our clean hotel, pool and hot tub, and location. My apologies regarding the issues with the Wi-Fi and TV channels; I have taken note. Sincere feedback like yours allows us to positively impact future guest experiences. Sincerely, Kayla Oxenreider, GM
10/10 Excelente
Adamaris
19 may. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean place
Adamaris
Se hospedó 1 noche en febrero de 2024
Respuesta de GM el 20 may. 2024
Dear Adamaris, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Kayla Oxenreider, GM
10/10 Excelente
Marva
Viajó con su familia, Viajó en grupo
3 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean and comfortable!
Marva
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 4 may. 2024
Dear Marva, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Kayla Oxenreider, GM
8/10 Bueno
Alli
Viajó con su pareja
1 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
area is great for traveling! our bathroom shower didn’t look very clean but other than that we enjoyed our stay.
Alli
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 1 may. 2024
Dear Alli, Thank you for providing us with your feedback. Your kind and informative comments are greatly appreciated. We are pleased to hear that you were mostly satisfied with your stay. However, we apologize for any inconvenience caused by the lack of cleanliness of the shower. We value your business and hope to have the opportunity to provide you with a flawless experience in the future. Sincerely, Kayla Oxenreider, GM
8/10 Bueno
Stacie
Viajó con su familia
23 abr. 2024
Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
Overall the experience was positive. Bartender was very friendly & helpful. Room was clean & bed was comfy but more than 1/2 the lights in the room did not work. Housekeeping staff was loud early in the morning.
Stacie
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 24 abr. 2024
Dear Stacie, We take pride in providing the best accommodations and service; your feedback, which highlights success and areas for improvement, is appreciated. I'm happy to learn you enjoyed your stay, and I have noted your comments regarding the lighting in your room and the housekeeping staff. Thank you for your time in reviewing our hotel. Best, Kayla Oxenreider, GM
4/10 Mediocre
Absalon
22 abr. 2024
Le gustó: Limpieza
Absalon
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 24 abr. 2024
Dear Absalon, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that you did not enjoy your visit. We appreciate the feedback and hope to serve you in the future better. Sincerely, Kayla Oxenreider, GM
8/10 Bueno
Jerome
Viajó con su familia y niños pequeños
20 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Quiet nice area.
Jerome
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 21 abr. 2024
Dear Jerome, We're happy to hear from you and glad you enjoyed your stay. We appreciate your family choosing to stay with us while visiting the area. I'm pleased to hear our quiet area was well suited for your family's travels. We appreciate your feedback and hope to see you again soon. Best, Kayla Oxenreider, GM
10/10 Excelente
Byron Jr
19 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great place to stay
Byron Jr
Se hospedó 4 noches en abril de 2024
Respuesta de GM el 21 abr. 2024
Dear Byron Jr, On behalf of our entire team, thank you for your kind review. It's wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant experience, so we appreciate that you took the time to review our hotel. Thank you for choosing us while in the area. Best, Kayla Oxenreider, GM
10/10 Excelente
Anne
14 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Anne
Se hospedó 1 noche en abril de 2024
10/10 Excelente
Alex
13 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Relaxing
Alex
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 15 abr. 2024
Dear Alex, It was kind of you to take the time to review our hotel. I’m glad you had a relaxing visit. We appreciate your choosing us and hope to host you again. Best, Kayla Oxenreider, GM
10/10 Excelente
Terry
10 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Terry
Se hospedó 2 noches en abril de 2024
10/10 Excelente
Larry
Viajó con su pareja
9 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great room n good place to chill n sleep after a fun filled evening
Larry
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 9 abr. 2024
Dear Larry, Thank you for taking the time to share this glowing review of our hotel! It is wonderful to hear that you enjoyed your experience. Please find a reason to visit us again soon for another fun night out! Best, Kayla Oxenreider, GM
6/10 Aceptable
Amber
8 abr. 2024
Amber
Se hospedó 1 noche en marzo de 2024
Respuesta de GM el 29 abr. 2024
Dear Amber, Guest satisfaction is our highest priority, so I regret we couldn't deliver a more positive experience. Your feedback is welcome, and we appreciate your taking the time to share your review with us. Sincerely, Kayla Oxenreider, GM
8/10 Bueno
Maria
7 abr. 2024
Maria
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 4 may. 2024
Dear Maria, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Kayla Oxenreider, GM
10/10 Excelente
Meenakshi, Venice
3 abr. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great price, location, clean & comfortable.
Meenakshi
Se hospedó 2 noches en marzo de 2024
Respuesta de GM el 14 abr. 2024
Dear Meenakshi, I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Kayla Oxenreider, GM
10/10 Excelente
Amy
Viajó con su familia
2 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice staff and clean. I needed towels the house keeper at night came right up to my room within 10 mins.
Amy
Se hospedó 2 noches en marzo de 2024
Respuesta de GM el 2 abr. 2024
Dear Amy, It is always a pleasure to hear that we have earned your recommendation through clean facilities and friendly service. Thank you for recognizing the entire staff in your review. Our outstanding associates genuinely enjoy working here, and I hope guests can feel that when they stay with us. We appreciate your kind words and look forward to your next visit. Best, Kayla Oxenreider, GM
10/10 Excelente
Kareem
Viajó con su pareja
1 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Will be coming back soon
Kareem
Se hospedó 1 noche en marzo de 2024
Respuesta de GM el 1 abr. 2024
Dear Kareem, The fact that you want to return means we did our jobs and did them well. Thank you for choosing our Courtyard by Marriott and for taking time out of your day to let us know that you enjoyed your time with us. Please come back anytime. Best, Kayla Oxenreider, GM
6/10 Aceptable
Rachel
1 abr. 2024
Le gustó: Personal y atención
No le gustó: Limpieza
The hotel seemed very nice upon check in. Easy process and friendly staff. The room wasn’t the cleanest. Hair comb and Bobby pin left on floor, no hand soap for the bathroom and only once wash cloth. Wasn’t a huge deal but an inconvenience to call and have stuff brought to the room.
Rachel
Se hospedó 1 noche en marzo de 2024
Respuesta de GM el 1 abr. 2024
Dear Rachel, Thank you for taking the time to share your feedback and for staying with us. Please accept our apologies for your unpleasant experience. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of expectations. Please rest assured that your comments have been shared with our housekeeping team to improve our service. Sincerely, Kayla Oxenreider, GM
8/10 Bueno
Juan carlos
1 abr. 2024
Juan carlos
Se hospedó 1 noche en marzo de 2024
6/10 Aceptable
Emani
Viajó con su pareja
31 mar. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Could have had better service
Emani
Se hospedó 1 noche en marzo de 2024
Respuesta de GM el 1 abr. 2024
Dear Emani, Thank you for being our guest and sharing your thoughts on how we can improve. I am sorry to see that you found our service efforts lackluster. Your comments will be discussed with the staff to foster improvement, and we hope to host you again in the future for a better stay. Sincerely, Kayla Oxenreider, GM
10/10 Excelente
Jo
30 mar. 2024
Jo
Se hospedó 1 noche en marzo de 2024
4/10 Mediocre
Ramon
Viajó con su familia
29 mar. 2024
Good location, free parking. Found mold in shower, sofa didn’t look good.
Ramon
Se hospedó 1 noche en marzo de 2024
Respuesta de GM el 29 mar. 2024
Dear Ramon, Thank you for being our Guest and taking the time to give us some feedback to improve our service. I apologize that your room was not as clean as you expected; it sounds like you caught us on a bad day. Your comments will be addressed so we can make sure that your next visit is everything that you expect it to be. Sincerely, Kayla Oxenreider, GM
10/10 Excelente
VAIBHAV
24 mar. 2024
VAIBHAV
Se hospedó 2 noches en marzo de 2024
2/10 Terrible
Jimmie
13 mar. 2024
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Jimmie
Se hospedó 1 noche en marzo de 2024
Respuesta de GM el 15 mar. 2024
Dear Jimmie, Our goal is to provide comfort to all our guests, so I regret that you did not enjoy your visit. We appreciate your attention to reviewing our hotel and hope to better serve you upon your return to the area. Sincerely, Kayla Oxenreider, GM
2/10 Terrible
Nicole
Viajó con su pareja, Viajó con su familia
10 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
The property itself is nice but there was a group of kids that stayed here and made sure that everyone else staying at this hotel had a bad time. I stayed with some friends to enjoy the amenities of the hotel like the pool and jacuzzi and we’re literally kicked out of the area by all the kids that were there without practically no adult supervision the one adult was on her phone while all the small kids where diving into the pool and jacuzzi area. And it was not just that the bigger kids where taking over the seats where out things where and touching our stuff. And of course there was a bunch of knocking during the night. I spent $160 that I couldn’t enjoy
Nicole
Respuesta de GM el 11 mar. 2024
Dear Nicole, I am truly sorry that your stay was disturbed by inconsiderate guests. It is understandable that you were frustrated and disappointed with the experience. As a team, we strive to ensure that all our guests follow proper hotel etiquette to provide a peaceful and comfortable stay for everyone. I want to assure you that this is not typical, and we hope you will consider coming back for a better experience. Please accept my sincere apologies on behalf of our entire team. Sincerely, Kayla Oxenreider, GM
10/10 Excelente
Melanie
Viajó con su pareja
8 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff were very welcoming and pleasant. Cleaning staff were very helpful and cheerful. Will definitely stay here again.
Melanie
Se hospedó 1 noche en marzo de 2024
Respuesta de GM el 9 mar. 2024
Dear Melanie, Thank you for your lovely review and recommendation. I’m glad your stay was enjoyable, and I appreciate you acknowledging our helpful and friendly staff. We look forward to seeing you again upon your return to the area. Best, Kayla Oxenreider, GM
8/10 Bueno
Ralph
Viajó con su pareja
2 mar. 2024
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Everything except not having free WiFi
Ralph
Se hospedó 1 noche en marzo de 2024
Respuesta de GM el 3 mar. 2024
Dear Ralph, We appreciate your review. Your valuable feedback is very important and allows us to monitor and continually improve our property. Thank you for staying with us, and we hope to have an opportunity to serve you again. Best, Kayla Oxenreider GM
8/10 Bueno
Gina
2 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Convenient stay for a snowy night near Reading Hospital.
HVAC was very loud, but room was otherwise comfortable.
Gina
Se hospedó 1 noche en febrero de 2024
Respuesta de GM el 3 mar. 2024
Dear Gina, Thank you for taking the time to share your kind and informative review. We're happy to know you came away largely satisfied with your experience and we're pleased to have your commendation. We look forward to welcoming you back for another pleasurable stay soon. Best, Kayla Oxenreider GM
10/10 Excelente
Jacquelyn
Viajó por negocios
22 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Jacquelyn
Se hospedó 3 noches en febrero de 2024
10/10 Excelente
Kermit
20 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great customer service
Great stay. I contacted the staff prior to visit and asked possibility of an early check in since I was arriving from out of town for a wedding. They checked and said they could accommodate. We checked in with no problems. Each of the front desk clerks were very friendly and knowledgeable.
Room was clean and comfy. Great stay.
Kermit
Se hospedó 1 noche en febrero de 2024
Respuesta de GM el 20 feb. 2024
Dear Kermit, We love to see 'perfect tens' on our review ratings! Thank you so much for taking the time to let us know that you had an exceptional experience. We enjoyed hosting you and hope you find a reason to visit again soon. Best, Kayla Oxenreider, GM
2/10 Terrible
Jannu
Viajó con su familia y niños pequeños
18 feb. 2024
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Cheap bed sheets. Dirty bathroom. Holes on the wall and patches. Tub was filthy. Old TV. Carpeting was dirty.
Jannu
Se hospedó 1 noche en febrero de 2024
Respuesta de GM el 19 feb. 2024
Dear Jannu, I appreciate you taking the time to share your review. We strive to leave all our guests with a positive impression; I apologize we let you down. Your feedback is important to us as we continually try to improve our guests’ experience. I will share your reflections with our team, and we all hope you will consider a return trip in the future. Sincerely, Kayla Oxenreider, GM
10/10 Excelente
Byron
Viajó por negocios, Viajó con su familia
14 feb. 2024
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Great location
Byron
Se hospedó 1 noche en febrero de 2024
Respuesta de GM el 16 feb. 2024
Dear Byron, Our location has impressed many travelers, so I am glad you found it exceptional. Our staff works hard to keep the hotel looking great and running smoothly so our location can take center stage. We appreciate you staying and recommending our hotel. Please come see us again soon! Best, Kayla Oxenreider, GM
10/10 Excelente
Hector, vineland
4 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good
Hector
Se hospedó 2 noches en febrero de 2024
Respuesta de GM el 5 feb. 2024
Dear Hector, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Kayla Oxenreider, GM