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Opiniones sobre Old Infirmary

4.5 out of 5
Old Infirmary
18 - 20 Silver Street, Worcester, England

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 67 de 106 opiniones" "
Evaluación: 8 - Bueno. 21 de 106 opiniones" "
Evaluación: 6 - Aceptable. 11 de 106 opiniones" "
Evaluación: 4 - Mediocre. 4 de 106 opiniones" "
Evaluación: 2 - Terrible. 3 de 106 opiniones" "

9,2/10

Limpieza

9,2/10

Personal y atención

9,0/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

9,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Libby

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024

4/10 Mediocre

Tim

Viajó con su pareja
The shower was good. The bed was comfortable and clean. The throw on the sofa hid its poor stained condition and it was not comfortable. Different sized wine glasses were provided. A tea towel was provided. There was no draining board, so the tea towel was needed to stand the washed items on and was not available to dry up. The carpet was stained. No welcome pack was provided (described on the website). The housekeeper said she could only get some items, so there was no point, as people would only complain. There were plenty of tea bags. 5 servings of milk were provided for 2 people for a 4-day stay. Minimal cutlery and crockery were provided (a single side plate and 2 dinner plates), not adequate to cut up rotisserie chicken. There wasn't a spare knife to butter bread. There was salt but no pepper. The kettle (for hot plate) had no whistle. No microwave instructions were provided and the housekeeper supplied a copy for a different microwave. The small rubbish bin had no extra bin bags and no instructions for disposing of extra rubbish. We provided initial feedback (requested by Expedia). The housekeeper (Laura) contacted us and addressed some of our concerns. When challenged on the assorted wine glasses, she replied guests just steal things, so there was no point in providing matching ones. She said one tea towel was provided, as guest leave the washing up for her to do. We feel we were misled by the description of this as being a "luxury serviced studio apartment".
Se hospedó 4 noches en marzo de 2024
Respuesta de Dim el 11 mar. 2024
Hi Tim, a number of your grievances are pretty common sense. The inability to use a standard microwave is more of a ‘you’ issue than us. We like to keep the milk fresh, so provide 5/6 servings, if you require more, we can provide more. Same for tea towels. The assorted wine glasses you refer to are different because some are champagne glasses, and they differ to the other standard wine glasses. The welcome pack you refer to, is on the coffee table. Very hard to miss, unless you were looking for a ‘welcome gift’ as you alluded to. The instructions for extra refuse is again pretty straightforward. We have 4 huge commercial bins in the car park clearly labelled for the use of the hotel and its guests. If you still needed assistance you could have asked the housekeeper to dispose of daily and she would have happily obliged as she did when you requested extra tea towels, milk, sponges etc. Apologies if it seems my reply is strong, but you booked to stay for 4 nights, not a month and also you may have thought you booked the Burj Khalifa. Despite your poor rating, we still wish you well, and hope you find happiness elsewhere.

8/10 Bueno

Scott

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Apartment was very comfortable and well furnished. Did experience some noise from the Asda loading bay and the AC generator. However accom was value for money
Se hospedó 1 noche en febrero de 2024
Respuesta de Dim el 12 mar. 2024
Hi Scott, Thank you for staying with us. The Asda bay is frustrating but unfortunately out of our hands. One of the disadvantages of being placed in the city centre sadly.We're glad you enjoyed your stay and hope to see you again soon. Best Wishes

10/10 Excelente

Chris

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Worcester Luxury Apartments el 8 feb. 2024
We would like to thank you for booking at Worcester Luxury Apartments. Looking forward to your next booking.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación
Always fantastic
The Old Infirmary never disappoints, always an absolutely fantastic stay, perfect accommodation whichever room you choose and communication is outstanding, already looking forward to next time….
Se hospedó 1 noche en enero de 2024
Respuesta de Worcester Luxury Apartments el 8 feb. 2024
We would like to thank you for booking at Worcester Luxury Apartments. Looking forward to your next booking.

10/10 Excelente

ROBERT

Le gustó: Limpieza, comodidad de la habitación
Upscale studio apartment
Comfortable New Year stay in upscale studio apartment in unique building. Good location for city centre.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Worcester Luxury Apartments el 8 feb. 2024
We would like to thank you for booking at Worcester Luxury Apartments. Looking forward to your next booking.

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Limpieza
Christmas 2023
Warm space - perhaps a little too much so - great for winter but in summer might be stifling. Ground floor so kept blinds down. Quite a distance from where I needed to be - might be great if had a car but came by train. Did not cook whilst there but very basic provision and only instant coffee and breakfast tea bags. Only spoke to staff by phone but very helpful as organised a desk & chair. Did not see anyone at all during stay. Would I stay again - depends on the reason for visit - if work then maybe.
Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

Clive

Se hospedó 2 noches en noviembre de 2023
Respuesta de Worcester Luxury Apartments el 8 feb. 2024
We would like to thank you for booking at Worcester Luxury Apartments. Looking forward to your next booking.

10/10 Excelente

Karen

Le gustó: Limpieza, comodidad de la habitación
Everything you need in a great location. Well decorated, comfy and clean apartment
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Claire

Le gustó: Limpieza, comodidad de la habitación
Central location
Unusual property transformed into apartments, everything you need in a great location, near to train stations & the centre, ideal for visiting the Victorian market. Easy access, comfy room & all very clean.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

grant

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Well decorated, nice touches, warm, easy access, plenty of parking
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Brandon

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación
Perfect
Fantastic, Everytime we stay here it’s perfect
Se hospedó 1 noche en noviembre de 2023
Respuesta de Worcester Luxury Apartments el 22 nov. 2023
We would like to thank you for booking at Worcester Luxury Apartments. Looking forward to your next booking.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza
No le gustó: Comodidad de la habitación
Issues with the room
The room itself was lovely and clean. However the code that was given to access the apartment was not working. We therefore had to wait 10 to 15 minutes in the cold to get a new code. The room was cold, therefore I turned on the radiator by turning the taps at the end. When it got too warm, I tried to turn it off but it would not turn off. I called the helpline but they said they would not be able to help. I had to sleep with no duvet on, window open and luckily there was also a fan available to help me cool down. There was also a light that we could not find a switch for that stayed on all night, this also disturbed my sleep.
Se hospedó 1 noche en octubre de 2023
Respuesta de Worcester Luxury Apartments el 22 nov. 2023
We would like to thank you for booking at Worcester Luxury Apartments. Looking forward to your next booking.

10/10 Excelente

Anson

Viajó con su pareja
Le gustó: Limpieza, servicios
Great location and excellent facility. Parking was a breeze which was appreciated. The bed was cozy and the shower was great (although it lacks a shelf). Sink did not have a stopper in the kitchen which was a minor inconvenience.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Worcester Luxury Apartments el 21 oct. 2023
We would like to thank you for booking at Worcester Luxury Apartments. Looking forward to your next booking.

10/10 Excelente

NA

Le gustó: Limpieza
Se hospedó 1 noche en septiembre de 2023
Respuesta de Worcester Luxury Apartments el 28 sept. 2023
We would like to thank you for booking at Worcester Luxury Apartments. Looking forward to your next booking.

10/10 Excelente

Gregg

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Nice character property
Se hospedó 1 noche en septiembre de 2023
Respuesta de Ellie el 25 sept. 2023
Thank you for yor kind words and ratings.

10/10 Excelente

Aishwarya

Le gustó: Limpieza, comodidad de la habitación
It was a very nice stay I was comfortable their and I love the place I will recommend place for comfy stay
Se hospedó 1 noche en septiembre de 2023
Respuesta de Jasmine el 22 sept. 2023
Thank you for your kind rating and words. We hope to see you again soon.

10/10 Excelente

marc

Se hospedó 1 noche en septiembre de 2023
Respuesta de Jamie el 22 sept. 2023
Thank you for your kind rating. We hope to see you again soon.

10/10 Excelente

Sarah

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Beautifully decorated and design of old with new was perfect. Lovely place, would highly recommend!
Se hospedó 1 noche en agosto de 2023
Respuesta de Worcester Luxury Apartments el 25 ago. 2023
We would like to thank you for booking at Worcester Luxury Apartments. Looking forward to your next booking.

10/10 Excelente

D

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 2 noches en agosto de 2023
Respuesta de Worcester Luxury Apartments el 12 ago. 2023
We would like to thank you for booking at Worcester Luxury Apartments. Looking forward to your next booking.

10/10 Excelente

Ella

Le gustó: Limpieza, comodidad de la habitación
Perfect location to city centre Loved the nightlife
Se hospedó 1 noche en agosto de 2023
Respuesta de Worcester Luxury Apartments el 10 ago. 2023
We would like to thank you for booking at Worcester Luxury Apartments. Looking forward to your next booking.

8/10 Bueno

Matthew

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023
Respuesta de Worcester Luxury Apartments el 10 ago. 2023
We would like to thank you for booking at Worcester Luxury Apartments. Looking forward to your next booking.

10/10 Excelente

Mary

Le gustó: Limpieza, comodidad de la habitación
Stay here!
Wonderful stay at the Old Infirmary. The juxtaposition of this Grade 2 listed, and very sensitively renovated, building next to a Sports Direct and Asda is itself worth a visit. Excellent central location benefiting from free parking and an earlyish check-in (2 pm). Comfy apartment and loved the Molton Brown toiletries. Well worth a stay. I would book again if we come back to Worcester.
Se hospedó 1 noche en julio de 2023
Respuesta de Worcester Luxury Apartments el 27 jul. 2023
We would like to thank you for booking at Worcester Luxury Apartments. Looking forward to your next booking.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en julio de 2023
Respuesta de Worcester Luxury Apartments el 27 jul. 2023
We would like to thank you for booking at Worcester Luxury Apartments. Looking forward to your next booking.

6/10 Aceptable

Roy

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Servicios
Kitchenette was disappointing There was minimum cutlery, crockery and storage space. No toaster except the grill in the microwave if you were happy to wait 10-15 minutes for 1 slice of toast. No full size fridge/freezer as claimed instead a small fridge with a larger than usual icebox and no draining board at the sink. A hook on the back of the bathroom and front door would have been useful and also instructions for the TV. I would not call this a luxury apartment. However a very comfortable bed and within easy walking distance to the city centre
Se hospedó 7 noches en junio de 2023
Respuesta de Emily el 10 jul. 2023
Hi Roy, Thank you for your feedback, but not sure what instructions you required to work a standard TV with a remote. Also unsure on how much cutlery and crockery you require when only maximum two people permitted to stay, but we have 6 of each items, which is ample especially considering you only stayed the one night.

10/10 Excelente

David

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
It's right next to the market and just a cross the street from plenty of shops, resturants, and bars. The building and room were very pretty and have a lot of history to it.
Se hospedó 7 noches en junio de 2023
Respuesta de Worcester Luxury Apartments el 19 jun. 2023
We would like to thank you for booking at Worcester Luxury Apartments. Looking forward to your next booking.

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
Great vibe in an old building with long history
Old building with greatly renovated rooms, very cool vibe/furnitures used, parking right outside, good discription on how to find the building and how to get in - well organized. If you’re a light sleeper: building is old and it’s possible to hear your upstairs neighbor’s every footprint :)
Se hospedó 1 noche en junio de 2023
Respuesta de Worcester Luxury Apartments el 19 jun. 2023
We would like to thank you for booking at Worcester Luxury Apartments. Looking forward to your next booking.

8/10 Bueno

Randall

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Was great until Saturday night when other guests returned at 2am and stomped around upstairs for an hour. Otherwise highly recommended.
Se hospedó 3 noches en mayo de 2023
Respuesta de Old Infirmary el 28 may. 2023
We would like to thank you for booking at Old Infirmary. Looking forward to your next booking.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en mayo de 2023
Respuesta de Old Infirmary el 21 may. 2023
We would like to thank you for booking at Old Infirmary. Looking forward to your next booking.

10/10 Excelente

Sally

Le gustó: Limpieza, servicios
This is a lovely property tucked away behind a restaurant. It's very easy to walk into town from here. The decor was great and the kitchenette was very well appointed. The building is listed and dates back hundred of years, so you can hear a few creaks as people use the stairs but that's normal for a property of this type. The staff (I spoke to Laura) were extremely helpful. I would stay here again.
Se hospedó 1 noche en mayo de 2023
Respuesta de Old Infirmary el 19 may. 2023
We would like to thank you for booking at Old Infirmary. Looking forward to your next booking.

8/10 Bueno

christopher

Se hospedó 2 noches en mayo de 2023
Respuesta de Old Infirmary el 19 may. 2023
We would like to thank you for booking at Old Infirmary. Looking forward to your next booking.

10/10 Excelente

David

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Great value
What a fantastic little guy place. Very high at a very reasonable price. Great communication with the staff. 1st class
Car space
Bed
Se hospedó 3 noches en abril de 2023
Respuesta de Old Infirmary el 30 abr. 2023
We really appreciate your kind words and thank you for booking at Old Infirmary. Looking forward to your next booking.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación
Lovely, always look forward to return stays
Lovely place, great location, spot on communication
Se hospedó 1 noche en abril de 2023
Respuesta de Old Infirmary el 25 abr. 2023
We would like to thank you for booking at Old Infirmary. Looking forward to your next booking.

10/10 Excelente

Elizabeth

Se hospedó 2 noches en abril de 2023
Respuesta de Old Infirmary el 16 abr. 2023
We would like to thank you for booking at Old Infirmary. Looking forward to your next booking.

4/10 Mediocre

Peter

No le gustó: Limpieza, comodidad de la habitación
Hmmm
First impression of the building was very nice as it’s in a nice renovated condition. Access is very easy with the code provided. Parking was also fine. When I entered the room there was an odd odour coming from the sink, I could only best describe it as a strong bad breath smell. I let the owner know who told me they were aware and had already put drain blocked down the sink after the last guest had poured chip fat down the sink. Unfortunately the smell did not go during our stay even after the sink being run for ours. It ruined the overall experience and the I got told ‘it definitely doesn’t smell’ by the cleaner. I feel we should of been offered a different room
Se hospedó 4 noches en marzo de 2023

10/10 Excelente

Kevin

Le gustó: Limpieza, comodidad de la habitación
Wonderful apartments
Wonderful warm greating by Laura Apartment location was fantastic Can't fault the place
Se hospedó 2 noches en marzo de 2023
Respuesta de Emily el 3 abr. 2023
Thank you for your kind words. We hope to see you again soon.

10/10 Excelente

Hilary

Se hospedó 1 noche en marzo de 2023
Respuesta de Emily el 3 abr. 2023
Thank you for your kind rating. We hope to see you again soon.

8/10 Bueno

Vasileios

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
Very nice place but be aware of the noise
The place is very beautiful, extremely nice style and decoration. In a good location for trains etc, however it is in a very noisy area, we have been woken up at 5 am because of some deliveries for the supermarket next door.
Se hospedó 3 noches en marzo de 2023
Respuesta de Old Infirmary el 7 mar. 2023
We would like to thank you for booking at Old Infirmary. Apologies for any inconvenience you have experienced. But still, we are looking forward to your next booking.

8/10 Bueno

Nicole

Se hospedó 1 noche en enero de 2023
Respuesta de Old Infirmary el 23 feb. 2023
We would like to thank you for booking at Old Infirmary. Looking forward to your next booking.

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en enero de 2023
Respuesta de Old Infirmary el 18 ene. 2023
We would like to thank you for booking at Old Infirmary. Looking forward to your next booking.

10/10 Excelente

Chris

Le gustó: Limpieza, comodidad de la habitación
Stunning room, very comfy, spotlessly clean Will stay again
Se hospedó 1 noche en enero de 2023
Respuesta de Old Infirmary el 12 ene. 2023
Thank you for the kind words. We would like to thank you for booking at the Old Infirmary. Looking forward to your next stay.

10/10 Excelente

Debra

Se hospedó 1 noche en enero de 2023
Respuesta de Old Infirmary el 12 ene. 2023
We would like to thank you for booking at the Old Infirmary. Looking forward to your next stay.

10/10 Excelente

Thomas

Se hospedó 1 noche en noviembre de 2022
Respuesta de Charlie el 13 dic. 2022
Thank you so much for your kind rating. we wish you all the best. Warm regards

10/10 Excelente

Neil

Viajó por negocios
Le gustó: Limpieza
Fantastic looking place. Just needs polishing
The noise in the early hours from the delivery lorry at Asda was a bit annoying. The draft from the poor fitting front door needs to be addressed. The fed is extremely comfortable.. however the fed squeaks and squeaks from just looking at it. When moving in your sleep the noise wakes you up. In the 4 nights I was there I have mastered the art of sleep dead still. As if I was laying in state.
Se hospedó 4 noches en octubre de 2022
Respuesta de Charlie el 13 dic. 2022
Thank you so much for your kind rating and feedback. We will look at the issues that you have raised and attend to them. Thank you again for supporting us. we wish you all the best, and hope to see you again soon.

10/10 Excelente

Steven

Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2022
Respuesta de Old Infirmary el 2 oct. 2022
We would like to thank you for booking at Old Infirmary.

6/10 Aceptable

Erik

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2022
Respuesta de Simeone el 7 oct. 2022
Thank you for visiting and booking with the Old Infirmary. Please do let us know how to improve so we can achieve a better rating in future.

10/10 Excelente

Jo

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Wow! What a place! Absolutely stunning!
Se hospedó 1 noche en septiembre de 2022
Respuesta de Tabatha el 7 oct. 2022
Thank you for your kind words and rating. We hope to see you again soon.

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
Great stay at the Infirmary
Female solo traveller. Arrived late at night and keypad was lit up, parking was directly outside and I felt very safe. Apartment was clean and well appointed. Communication was fast and friendly.
Se hospedó 2 noches en agosto de 2022
Respuesta de Tabatha el 7 oct. 2022
Thank you for your kind words and rating. We hope to see you again soon.