Hi, William. Thank you for your valuable feedback. We appreciate your positive comments about the location of our home. We apologize for any discrepancies between the pictures and the actual building. We attempt to be as transparent with our listings as possible and provide accurate and current photos, amenities lists, and descriptions so guests can make an informed choice about what they are paying for and make the right decision for their needs. Thank you for bringing these matters to our attention, and we hope to have the opportunity to exceed your expectations in the future.

Hi Julie, thank you for your review. We sincerely apologize for the issues you experienced during your stay, as well as any personal touch you found lacking. Moving forward, our local staff has taken immediate action and addressed your concerns so that we can prevent any further issues in the future. Thank you again for this valuable information as we always welcome the opportunity to improve. We understand how disappointing it was that the home was in this condition upon your arrival. Please know we strive to provide every guest with a relaxing stay. We hope to have another chance to impress you on a future stay.

Hi, Melissa! Thank you for providing us with this valuable feedback. We are so glad that you had a wonderful time at our beautiful home! While the kitchen is stocked with all the cookware and utensils needed to prepare meals, food and other pantry items like coffee and tea are not typically stocked in the home. We encourage guests to plan ahead if they anticipate needing additional items during their stay. We hope to have another chance to impress you in the future!