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Opiniones sobre Best Western Of Wise

2.5 out of 5
Best Western Of Wise
124 Woodland Drive SW, Wise, VA

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 167 de 425 opiniones" "
Evaluación: 8 - Bueno. 144 de 425 opiniones" "
Evaluación: 6 - Aceptable. 50 de 425 opiniones" "
Evaluación: 4 - Mediocre. 37 de 425 opiniones" "
Evaluación: 2 - Terrible. 27 de 425 opiniones" "

8,0/10

Limpieza

8,6/10

Personal y atención

7,2/10

Servicios

7,8/10

Estado de la propiedad e instalaciones

7,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cheryl

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy to get to
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Ashlyn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Karen

Viajó con su familia y niños pequeños
Le gustó: Servicios
It was very clean and staff was great
Se hospedó 1 noche en abril de 2024

8/10 Bueno

James

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice property for the money, and they're working on some final updates to spruce it up. Good breakfast buffet. The only knock is that the mattresses are like trampolines. When my wife rolled over it about bounced me in the air.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Gary

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención
It's an older property, but they are seriously remodeling at the moment. Noticed a lot of workman hanging out in the lobby, the parking area too. Speaking of the parking area it's in terrible need of repair, I almost fell in a hole in a parking space.
Se hospedó 1 noche en marzo de 2024

4/10 Mediocre

Amy

Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I know they are going through a renovation and it’s definitely needed. Did not know this when booked though. My room was gross and I would never stay there again. I feel bad because the girl working the desk was very nice, the property was just not worth what I paid for the night.
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Candice

No le gustó: Limpieza, personal y atención, servicios
Would’ve been nice to know that they did not rent to locals. Paid online and had stayed there before, just more aggravating to get there and trying to check in and dealing with a rude customer service representative.
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Victor

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
summary of my night
for it to cost me 120+ there are a couple things to point out. no drinking cups, had to drink out of ice bucket.' no coffee or coffee cups. had coffee maker. no extra blanket for bed, had to leave heat up to stay warm no lotion, needed some for my arm. who ever heard of 15x15 pillows.. the bed was lets say not what I expected the room itself was nice and what was expected
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Carson

Viajó por negocios
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
There wasn't any t.v. but other than that it was really good
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Kyle

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
No le gustó: Estado de la propiedad e instalaciones
So so
Nice place. Staff was great. Breakfast was good. The bummer is we picked this hotel for the indoor pool but it's out of order.. somethings are uncontrollable but we're visiting family in town and that was the point coming to this place
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Shoni

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Andrew

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en diciembre de 2023

2/10 Terrible

NANCY

Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Lu

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We loved looking at the mountains from our hotel room. Reno’s steak house and McDonald’s was next to the hotel. We plan to visit again and will most definitely stay here at Best Western.
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Thomas

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en noviembre de 2023

8/10 Bueno

Kevin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Warren, Belle

Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Matthew, Locust Grove

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was under construction during my stay.
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Mary

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent service
It was a wonderful stay. And Holly was very polite and got what we needed. I would recommend Best Western to all my friends. The check in Ladies were polite and very helpful when Questions were asked.
Se hospedó 4 noches en septiembre de 2023

10/10 Excelente

Paula

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Would stay again!
There was a lot of remodeling going on but I was in one of the newly renovated rooms. It was very nice, clean no issues at all. Plus there is a great restaurant on site Renos excellent!
Se hospedó 2 noches en septiembre de 2023

6/10 Aceptable

Gail

Viajó con su pareja, Viajó con mascotas
Le gustó: Personal y atención
No le gustó: Servicios
Older facility but clean and now under construction.
Se hospedó 3 noches en septiembre de 2023

10/10 Excelente

Mary

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Best place
This place is the Best place to stay every one is polite, friendly, very helpful and Courteous. When ever I go to Wise Va, I book at Best Western hotel. If I was to rate them it would be 10 out of 10.
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Indya

Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

steven

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Service was fine, breakfast was good. Our room had a musty smell to it, that was only bearable for 1 night. Carpet in hallway needed replaced for sure. Overall a few improvements and it would be ok. They were doing some renovations down the hall.
Se hospedó 2 noches en agosto de 2023

6/10 Aceptable

Jenifer

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The outlets didnt work and the whole place smelled like weed
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Jennifer

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was very friendly and professional at check in!! Sweet young lady and very helpful! Breakfast was good and love how they are renovating the place! We travel to and from Indiana a couple times a year and this is our new stopping place!
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Andrea

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en julio de 2023

2/10 Terrible

Tabitha

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Ansley

Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Shannon

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
We checked in and there was green stuff in our sheets so we asked for them to be changed and no one came. Also I asked if the pool was open but it's not so that was sad.
Se hospedó 3 noches en julio de 2023

10/10 Excelente

William N.

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Barry

Le gustó: Limpieza, personal y atención
Had a good breakfast: scrambled eggs, toast, muffins, sausage gravy, byscuits, cereal, juice and coffee.
Se hospedó 3 noches en junio de 2023

2/10 Terrible

Ricky

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
This hotel is under construction and had little to no cleaning done. The room smelled like a smoky bathroom.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

CHRISTOPHER

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
1st time staying. Visit the area every Memorial Day weekend. Looking forward to our next stay there
Se hospedó 2 noches en mayo de 2023

8/10 Bueno

Shaunna

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Pleasant stay
The room was spacious and the king size bed was comfortable. We enjoyed the coffee pods supplied for the in room coffee maker. We appreciated the small fridge and microwave provided. TV worked well. Pillow were comfortable. The hotel was being renovated so there was dust everywhere and plugs hanging out of the wall is some common areas. Staff were pleasant but not overly friendly. Ice machine on our floor was broken. Overall we were pleased with our stay. Once the renovations are complete this place will most likely be top notch! Just remember, no matter how nice the hotel is, customer service is what brings people back!
Se hospedó 3 noches en mayo de 2023

6/10 Aceptable

Portia

Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Portia

Le gustó: Personal y atención
Se hospedó 1 noche en abril de 2023
Respuesta de Management el 2 may. 2023
Thank you for choosing the Best Western of Wise for your accommodation needs. We appreciate you taking the time to provide feedback regarding your stay. We hope to see you again.

10/10 Excelente

Laura

Le gustó: Limpieza, personal y atención
Hotel is under renovation, full, but very quiet.
Se hospedó 1 noche en marzo de 2023
Respuesta de Management el 2 may. 2023
Thank you for choosing the Best Western of Wise for your accommodation needs,. We are very excited about the ongoing renovations and the changes that it will bring. I hope that you will stay with us again and be able to see the completed renovation.

4/10 Mediocre

Brittany

Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I wasn't aware that you had to request a non-smoking room anywhere these days. I was given a smoking room and all of my clothes smelled like cigarette smoke. It looked like the hotel was under renovation which is great because it desperately needs an upgrade. Just make certain to request a non-smoking room.
Se hospedó 1 noche en febrero de 2023

8/10 Bueno

Christopher

Se hospedó 1 noche en febrero de 2023

6/10 Aceptable

Michael

Viajó en grupo
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
No hot water in the shower
Se hospedó 1 noche en enero de 2023

10/10 Excelente

Tara

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was absolutely amazing!! Tiffany the front desk manager, Taylor W, and Candice were so eager to assist me and were kind, courteous, thoughtful and available any time I called the front desk. They were so personable also. They took what is typically a transactional sort of task and made it interactional by asking me about how i was doing!!! Very perceptive and just phenomenal customer service. When i needed to stay a few extra nights they made sure my reservation was ready to go!! They are the best. I will stay here from now on because of their service. Thanks to them all.
Se hospedó 1 noche en enero de 2023

8/10 Bueno

Janice

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones

8/10 Bueno

Joseph

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2023

4/10 Mediocre

Stanley

Viajó con su familia
Le gustó: Personal y atención
The lobby smelled like cat piss when I checked in. The hallway carpets are old and smelly. The bed had a plastic bed cover under the sheets like a baby crib and was very hot to sleep on. King mattress was old and on need or replacement. But the breakfast was very acceptable.

10/10 Excelente

Justin

Viajó con su pareja, Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A

8/10 Bueno

Richard

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff very nice, overall great experience over night stay. Walls are a bit thin, so might not be first choice if a really light sleeper.

6/10 Aceptable

Cliente verificado

No le gustó: Limpieza, personal y atención, comodidad de la habitación
I don’t recommend this BW
A disappointing visit to this site. The amenities listed were not in the room. : clock radio with alarm, microwave, Re fridge. There was heavy dust on the top of the headboard. These problems were taken to the front desk at checkout. The response was,”Did you call and request them?” These items were listed on the website as amenities and they weren’t there. I didn’t need them but it is not my responsibility! They should be in the room. The swimming pool and exercise room were not functioning.
Se hospedó 1 noche en diciembre de 2022

8/10 Bueno

Clayton

Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Derrick

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Close to everything
Se hospedó 1 noche en noviembre de 2022