We arrived on July 4th. Only one key worked and it was very difficult. Neither key worked the deadbolt so we only could use it when we were in the house.
I went out to the deck and noticed it had not been swept or cleaned in any way for quite a while. Pine cones, pine needles, bugs, dirt were all over the deck, table and chairs.
My wife said there was a bad smell downstairs so I went down and recognized the smell that something had died. We called the manager, George (who was great!) and he got someone out within the hour.
While we waited on him we realized the AC didn't work, there were spider webs throughout the house, including on the stairs that you would walk through them going from floor to floor.
When the gentleman arrived about the smell he found a large group of dead mice in the ceiling of the basement. I'm not sure how that was missed if the house had been cleaned because the smell was pretty strong. He cleared them out but then we noticed mouse droppings all over both bed spreads and no one wanted to sleep downstairs. So my kids decided to sleep on the couch and love seat on the main level all 3 nights.
The AC was not fixed until day 2 but we were credited for one night.
We noticed that there was an attempt to dust but it was a poor attempt and much of the furniture had dust on it. The furniture was also low quality.
The reason I wanted to go with VRBO is because I wanted to give my family a home feel while on our trip. That didn't happen.