The house was in clean condition. We did find that there were a few spots in the floor that lower than the rest. In one of the bedrooms there was an obvious hole underneath the carpeting. Many of the doors didn't shut correctly and we had trouble locking the doors from the inside. The dishwasher worked, but need a couple of cycles to get the dishes clean. We would have liked to see a few more things provided. 1) Dishwashing scrubbers, 2) Laundry soap and dryer sheets 3) salt/pepper 4) general cleaner (Windex) 5) Paper towels. The pans that were left for us weren't fully cleaned and suspect it's because there wasn't anything to clean with.
We had snow and it was nice to see someone come out and shovel the snow for us first thing in the morning. That was a nice touch. The clubhouse, restaurant and pool were very clean and offered a nice selection of menu items.
When we arrived, the washing machine had someone else's dirty clothes in it. I would have thought the cleaning crew would have caught that. We brought the items to clubhouse and though they apologized, I would have thought they would have done a little more. (i.e. free drink/meal)
The photos did not match the current condition of the home. The siding is now a lighter color, there were no headboards in the bedrooms. Some of the cabinets in the photos no longer exist in the home. Specifically the upper cabinets that separate the dining room from the foyer and the bookcase near the whirlpool tub in the master bath. There are no longer any curtains in the home; just blinds. It's not a huge deal, but I think the photos should match what is being rented.
All in all the area was nice and the resort was good. If we were to come back, I think we'd check out a different property and request current photos.