Bañera de hidromasaje exterior

Opiniones sobre Gravity Haus Winter Park

3.5 out of 5
Gravity Haus Winter Park
78869 US-40, Winter Park, CO

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 283 de 440 opiniones" "
Evaluación: 8 - Bueno. 92 de 440 opiniones" "
Evaluación: 6 - Aceptable. 42 de 440 opiniones" "
Evaluación: 4 - Mediocre. 16 de 440 opiniones" "
Evaluación: 2 - Terrible. 7 de 440 opiniones" "

9,2/10

Limpieza

9,2/10

Personal y atención

8,8/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Emmanuel Alejandro Amador

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff was always very nice. Good location. Great drinks. We coming back next winter. Thankyou guys !
Se hospedó 5 noches en enero de 2024
Respuesta de Allie el 20 ene. 2024
Emmanuel, thank you so much for taking the time to write a review. We are so glad you enjoyed your stay and we hope to see you again soon!

10/10 Excelente

Waleska

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
nice
Se hospedó 3 noches en noviembre de 2023
Respuesta de Micaela el 30 nov. 2023
Thanks, Waleska! Come back and see us again soon.

8/10 Bueno

Oscar

Le gustó: Limpieza
Se hospedó 4 noches en abril de 2023

10/10 Excelente

Damaris

Se hospedó 1 noche en enero de 2023
Respuesta de Micaela el 15 nov. 2023
Thanks, Damaris! Come back and see us again soon!

10/10 Excelente

Oscar

Se hospedó 1 noche en noviembre de 2022

8/10 Bueno

James

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Duncan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great bar
Se hospedó 2 noches en abril de 2024
Respuesta de Nikki el 21 abr. 2024
Hi Duncan, thank you for taking the time to leave us a review! We're glad you were able to enjoy your time at our bar and hope to see you in the future!

10/10 Excelente

Mason

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Gravity Haus is amazing! I’ll definitely stay here again in the future. Love the gym, hot tubs, and shower.
Se hospedó 1 noche en abril de 2024
Respuesta de Best, Sage el 19 abr. 2024
Hey Mason! Thank you for the awesome review and feedback! We are glad you enjoyed you8r stay with us! We look forward to seeing you again soon!

8/10 Bueno

Mara

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I wish the hot tub was hot. Didn't get to use it ;/
Se hospedó 2 noches en abril de 2024
Respuesta de Best, Sage el 18 abr. 2024
Hey Mara,Thank you for the awesome review. Our apologies about the hot tubs. We try to maintain the temperature as best as possible, sometimes they don't get closed when people are done using them, this makes it harder for them to maintain temperature. We hope to see you again soon!

10/10 Excelente

Mason

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Love Gravity Haus! Everything about this property is delightful. The staff is friendly, the amenities are on point (bar/coffee/restaurant, gym, hot tubs, large shower), it's walkable to food and drinks, and it's right outside Winter Park Mountain/Resort.
Se hospedó 1 noche en abril de 2024
Respuesta de Mindy el 9 abr. 2024
Thank you for the great review, Mason! We are thrilled you enjoyed our amenities and can't wait to welcome you back.

10/10 Excelente

Greg

Viajó con su familia
Fantastic location, great facilities and awesome, welcoming staff. I love every time I visit here.
Se hospedó 1 noche en abril de 2024
Respuesta de Mindy el 6 abr. 2024
We loved having you, Greg! We appreciate you taking the time to leave a review and are eagerly awaiting your return!

6/10 Aceptable

john, homewood

Viajó con su pareja
Le gustó: Personal y atención
Good location, room was slightly upgraded old motel.
Se hospedó 3 noches en marzo de 2024
Respuesta de Best, Sage el 4 abr. 2024
Hey John!Thank you for the awesome review and feedback! We hope to see you again soon!

10/10 Excelente

ANDREW

Le gustó: Limpieza, estado de la propiedad e instalaciones
As always, staff went above and beyond.
Se hospedó 1 noche en abril de 2024
Respuesta de Best, Sage el 4 abr. 2024
Hey Andrew!!Thank you for the awesome review! We hope to see you again soon!

8/10 Bueno

Leslie

Viajó con su familia, Viajó con mascotas
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Gravity Haus had a great atmosphere and convenient location; however, I was a little disappointed with the lack of amenities, such as having the coffee and kitchen out of service for almost 24 hours during our already limited stay. While I appreciated it was dog friendly, the main areas were not routinely swept so I constantly had to keep my dogs from eating scraps off the floor that could’ve been cleaned.
Se hospedó 2 noches en marzo de 2024
Respuesta de Allie el 21 mar. 2024
Leslie, we are glad that overall your experience was a positive one. We are so sorry our maintenance issues caused our food and beverage operations to be closed during your stay! We hope that you can enjoy them sometime in the future.

10/10 Excelente

Marla

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Allie el 22 mar. 2024
Marla, thank you for leaving a review! Glad to hear you enjoyed your stay and we hope to see you again soon.

8/10 Bueno

brett

Se hospedó 2 noches en marzo de 2024
Respuesta de Nikki el 18 mar. 2024
Thank you for taking the time to leave us a review, Brett! We hope to see you again in the future.

6/10 Aceptable

Arturo

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property was very good, definitely not worth 400$.
Respuesta de Mindy el 12 mar. 2024
Hi Arturo. Thank you for leaving a review. Our prices fluctuate depending on time of week and year. Since you were here during a spring break weekend, our prices were higher than normal. We hope you had a good experience regardless and will hopefully see you again.

6/10 Aceptable

Kylie

Viajó con su familia
Le gustó: Limpieza, personal y atención
It was a great location with 3 Lift bus lines going right passed the door. A very comfortable and chill cafe / reception with friendly staff. Our main suggestions would be a bath to soak in or at least stronger water pressure in the shower. And not being from the US, we would've found it much more helpful if staff could provide us with more specific information for getting around, as we didnt have our own vehicle. And our only negative comment is that we found the 'herd of elephants' in the room above us incredibly noisy .... esp when they frequently walked inside in boots and moved furniture.
Se hospedó 4 noches en marzo de 2024
Respuesta de Allie el 8 mar. 2024
Kylie, we really appreciate your feedback especially regarding the water pressure. Our staff is knowledgeable about the area, so if you go to the front desk they can help you with most questions regarding public transit. Thank you so much for taking the time to leave us a review.

8/10 Bueno

West, Overland Park

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good economy
Se hospedó 1 noche en enero de 2024
Respuesta de Best, Sage el 28 feb. 2024
Hey West,Thank you for the awesome review! We hope to see you again soon!

8/10 Bueno

Doug

I only stayed one night so I didn’t use any of the amenities but I was satisfied with my experience. The room itself was kind of no frills but it fit my needs. I would consider staying here again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Allie el 26 feb. 2024
Doug, we are glad to hear you enjoyed your stay. We hope you come back soon and are able to take advantage of our amenities!

8/10 Bueno

Dennis

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to Winter Park.
Se hospedó 2 noches en febrero de 2024
Respuesta de Best, Sage el 24 feb. 2024
Hey Dennis,Thank you for the awesome review! We look forward to having you back!

10/10 Excelente

Yolanda

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff here are absolutely amazing, they made our stay so enjoyable. We also loved that the property is centrally located with a Lift stop right across the street. This made it super easy to get to the slopes/tubing from Gravity Haus!
Se hospedó 1 noche en febrero de 2024
Respuesta de Allie el 23 feb. 2024
Yolanda, thank you so much for the kind review. We are happy to hear you enjoyed your stay. We hope to see you again soon!

10/10 Excelente

Kyleigh

Le gustó: Servicios
Great place!
Se hospedó 1 noche en febrero de 2024
Respuesta de Allie el 21 feb. 2024
Kyleigh, we are so glad to hear you enjoyed your stay. Thank you so much for taking the time to leave us a review. Hope to see you again soon!

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great staff, good bar area , Hot tubs were great
Se hospedó 1 noche en febrero de 2024
Respuesta de Allie el 21 feb. 2024
John, thank you for taking the time to leave a review. Glad to hear you enjoyed your stay! WE hope to see you again soon!

10/10 Excelente

Marcy, Highlands Ranch

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en febrero de 2024
Respuesta de Allie el 21 feb. 2024
Marcy, glad to hear you enjoyed your stay! We hope to welcome you back soon.

10/10 Excelente

Mark, Boulder

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Exemplary staff
Se hospedó 1 noche en febrero de 2024
Respuesta de Allie el 6 feb. 2024
Mark, thank you so much for your review! We are happy to hear you enjoyed our staff as much as we do. Hope to see you again soon.

10/10 Excelente

Anthony Lee

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great staff, location and cleanliness. Easy to get around town for shopping and restaurants. Mattress could be a bit better but overall our stay was great.
Se hospedó 3 noches en febrero de 2024
Respuesta de Allie el 6 feb. 2024
Anthony, thank you so much for the review! We are happy to hear you enjoyed your stay and we hope to see you again soon!

8/10 Bueno

Mark, Boulder

Le gustó: Limpieza, personal y atención
No le gustó: Servicios
Tired but workable... excellent staff....
Se hospedó 1 noche en enero de 2024
Respuesta de Sage el 29 ene. 2024
Hey Mark!Thank you for your feedback. We take pride in our friendly staff and excellent location right in downtown winter park.

8/10 Bueno

Brandi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The place is cute and updates, love that it has snacks and drinks in the room. Could use a microwave and the hot tubs were both broken the second night we were there which is why I booked this hotel in the first place. Also they weren’t offering room service.
Se hospedó 2 noches en enero de 2024
Respuesta de MIndy el 28 ene. 2024
Thank you for leaving a review, Brandi! We hope to have you back when our new restaurant, Terrain Taco, is open.

8/10 Bueno

Stephen

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Good room
Nice room with good amenities. Hot tub was broken and restaurant was under repair.
Se hospedó 1 noche en enero de 2024
Respuesta de Allie el 26 ene. 2024
Stephen, thanks for taking the time to give us some feedback. Sorry to hear the hot tubs weren't working during your stay. We'd love to have you back when our new restaurant is open!

8/10 Bueno

carol

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Ski trip
Se hospedó 4 noches en enero de 2024
Respuesta de Allie el 25 ene. 2024
Carol, thank you for taking the time to leave a review! Hope we see you again soon.

6/10 Aceptable

Amelia

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Needs some updating and TLC
Great location near the winter park base but could use some updates and TLC. Hot tubs were both broken, the bed side tables were worn and cracked, and the bed was worn in beyond my liking.
Se hospedó 2 noches en enero de 2024
Respuesta de Allie el 25 ene. 2024
Amelia, we appreciate your feedback. I'm sorry to hear our hot tubs were out of order during your stay. We hope you can enjoy them on any future stays with us!

6/10 Aceptable

Pablo

Viajó en grupo
Le gustó: Limpieza
No le gustó: Personal y atención
The location is ideal, all the Winter Park shuttles will stop right in front of the hotel. The rooms are good for the price. The staff was not very flexible to help us with the ski gear that we rented, they didn't allow us to leave the skis at the hotel for the technician to pick them up, which is actually a very common service in other hotels in the area.
Se hospedó 2 noches en enero de 2024
Respuesta de Mindy el 22 ene. 2024
Hi Pablo. Thank you for your review. Unfortunately, due to our small location and lack of storage space, we cannot hold items for guests. We apologize for the inconvenience and hope you otherwise enjoyed your stay in Winter Park!

8/10 Bueno

Sean

Se hospedó 1 noche en enero de 2024
Respuesta de Jack el 23 ene. 2024
We're glad you had a good stay with us, Sean! We hope to see you again soon!

4/10 Mediocre

alejandra

Le gustó: Comodidad de la habitación
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No wifi, rude staff said they couldn’t check me in and had to stay hours in the freezing lobby. Ripped and stained sheets
Se hospedó 2 noches en enero de 2024
Respuesta de Mindy el 22 ene. 2024
Hi Alejandra. We apologize that you were not satisfied with your stay. Unfortunately, due to the severe winter storm we had during the time of your stay, the internet for the entire county was down and we were doing our best to accommodate given the outages. We hope you otherwise enjoyed your time in Winter Park!

10/10 Excelente

Greg, Golden

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Allie el 25 ene. 2024
Thank you for the review, Greg!

10/10 Excelente

Rod

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Clean, quiet, nice touches in the room. Well refurbished and will stay again
Se hospedó 1 noche en enero de 2024
Respuesta de Allie el 20 ene. 2024
Rod, thank you so much your taking the time to write a review! We are glad you enjoyed your stay and we hope to see you again soon.

6/10 Aceptable

Jacob

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Allie el 20 ene. 2024
Thank you for your review, Jacob. Hope we see you again soon!

6/10 Aceptable

Zoe

Se hospedó 1 noche en enero de 2024
Respuesta de Allie el 6 feb. 2024
Zoe, thank you for taking the time to leave a review. Hope to see you again soon!

10/10 Excelente

Cody

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Allie el 20 ene. 2024
Cody, thank you so much for your review. Glad to hear you enjoyed your stay. Hope we see you again soon!

10/10 Excelente

William

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Allie el 12 ene. 2024
Thanks for the review, William!

8/10 Bueno

Cliente verificado

Le gustó: Personal y atención, comodidad de la habitación
Good for a quick overnight
This spot has a nice cafe and the atmosphere is cool. It is a renovated motel as others have mentioned and we did notice some of the towels were dirty. Great spot close to winter park and easy parking!
Se hospedó 1 noche en enero de 2024
Respuesta de Allie el 12 ene. 2024
Thank you for your review! We are so sorry to hear you had dirty towels. Thank you for bringing that to our attention so we can make sure that does not happen again.

10/10 Excelente

JB

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Allie el 12 ene. 2024
Thank you so much for your review!

4/10 Mediocre

Aaron

Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones
We stayed here for a ski weekend. The place was good, but we didnt sleep well with the flat/lifeless pilllows. We asked for more or different and they wouldn’t provide them. Never heard that before! I went out and bought two new pillows for the second night and solved my own problem, but odd that a hotel charging a premium price didn’t offer any extra. No extra comforters either, which was an idea to put under the pillows. The heaters kick on and off and are very loud so they def will wake you up. Again, it’s a good place but the price they charge relax supply and demand which allows them to get away with lower quality service. We had another weekend booked and cancelled it. I’m sure you’ll love it, but it wasn’t for us.
Se hospedó 2 noches en enero de 2024
Respuesta de Allie el 20 ene. 2024
Aaron, I am so sorry to hear that you didn't find our accommodations very comfortable. I will make management aware of this issue! I am glad to hear that the other aspects of your stay were positive. Thank you for bringing these concerns to our attention.

10/10 Excelente

Ela

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent staff sevice!
Se hospedó 3 noches en enero de 2024
Respuesta de Allie el 20 ene. 2024
Ela, Thank you for taking the time to leave a review. Glad to hear you enjoyed your stay. Hope to see you again soon!

4/10 Mediocre

Diana

Viajó con su familia
No le gustó: Limpieza
This hotel is in a good location and check in was really easy, but when we got to our room I realized the sheets were dirty and the top bunk bed didn't have a blanket. This didn't seem like a big deal, but when went to ask for clean sheets they told us they didn't have any other sheets, and they couldn't wash ours because another guest had already complained about their sheets being dirty and they couldn't wash both. There was dirty paw prints on the sheets and dirt on the pillow cases which was a pretty big bummer when we paid $400 for one night.
Se hospedó 1 noche en enero de 2024
Respuesta de Emily el 26 ene. 2024
Hi Diana,Thank you for your feedback regarding your stay at Gravity Haus. We are sorry to hear about your stay and we certainly do not hold that level of service for our property or our guests. We spoken with the team regarding these issues and have implemented further training to ensure these issues don't arise in the future. We hope that you come back to visit us again, and we will ensure that you have a wonderful stay!

4/10 Mediocre

Cliente verificado

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
not a drawer in the entire room
old motel that has been updated to more of a modern feel. But the rooms have very little storage for anything. Coming for a ski trip with lots of jackets, sweaters, and other warm stuff made the room very crowded. careful on the stairs - going up to the second floor rooms. They can be snow covered.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Best, Sage el 3 ene. 2024
Dear customer, we appreciate your feedback. We will keep this in mind when renovating the rooms. We will also keep a closer eye on the stairs to keep them clear! Thank you for staying with us! We hope to see you again soon!

10/10 Excelente

Geneanne

Se hospedó 1 noche en diciembre de 2023
Respuesta de Best, Sage el 3 ene. 2024
Geneanne, thank you for your feedback! We hope to see you again soon!

10/10 Excelente

Luis

Viajó con su familia y niños pequeños
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Best, Sage el 3 ene. 2024
Luis tank you for your feedback! We hope to see you again soon!

10/10 Excelente

Belinda

Se hospedó 1 noche en diciembre de 2023
Respuesta de Mindy el 28 ene. 2024
Thank you for the rating, Belinda! We hope to see you again soon!