Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 488 de 1001 opiniones" "
10 - Excelente
488
Evaluación: 8 - Bueno. 345 de 1001 opiniones" "
8 - Bueno
345
Evaluación: 6 - Aceptable. 103 de 1001 opiniones" "
6 - Aceptable
103
Evaluación: 4 - Mediocre. 40 de 1001 opiniones" "
4 - Mediocre
40
Evaluación: 2 - Terrible. 25 de 1001 opiniones" "
2 - Terrible
25
8,8/10
Limpieza
9,0/10
Personal y atención
8,4/10
Servicios
8,4/10
Estado de la propiedad e instalaciones
8,6/10
Cuidado del medio ambiente
Opiniones
8/10 Bueno
Betsua
2 mar. 2024
Betsua
Se hospedó 1 noche en febrero de 2024
Respuesta de CC el 22 mar. 2024
Betsua,Thank you, for the 4 out of 5 stars. We are glad you had a good stay and look forward to seeing you again in the near future.Sincerely,CarolOperations
8/10 Bueno
ELIONEL MIRANDA
17 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
ELIONEL MIRANDA
Se hospedó 3 noches en diciembre de 2023
Respuesta de Carol el 22 dic. 2023
Ellionel,Thank you for your kind review, we hope to see you again soon.Thank you,Best Western
10/10 Excelente
Edgar Gerardo Parra
Viajó con su familia
9 abr. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
bien ubicada
Edgar Gerardo Parra
Se hospedó 1 noche en abril de 2023
Respuesta de Nancy N Price General Manager el 9 abr. 2023
Muchas gracias por tus amables palabras, Edgar.También creo que tenemos la MEJOR ubicación en la ciudad.Agradezco que se tome el tiempo para reconocer a nuestro personal y su arduo trabajo.¡Valoramos a nuestros huéspedes y nos esforzamos por hacer que su experiencia vacacional sea la mejor!Aprecio mucho sus comentarios y los compartiré con mi personal.Esperamos recibir sus futuros viajes en Alpenglo Lodge en Winter Park, CO.nancy precioGerente generalBest Western Alpenglo Lodge
10/10 Excelente
Mariana
12 feb. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Gran opción a muy buen precio
Muy buena ubicación, el shuttle para frente al hotel. El personal muy amable, el desayuno variado, rico y suficiente, el hotel en general sin lujos pero muy cómodo.
Mariana
Se hospedó 5 noches en febrero de 2023
Respuesta de Nancy N Price General Manager el 13 feb. 2023
Muchas gracias por tus amables palabras, Mariana,Agradezco que se tome el tiempo para reconocer a nuestro personal y su arduo trabajo.¡Valoramos a nuestros huéspedes y nos esforzamos por hacer que su experiencia vacacional sea la mejor!Sus comentarios son muy apreciados y serán compartidos con mi personal.Esperamos recibir sus futuros viajes en Alpenglo Lodge en Winter Park, CO.nancy precioGerente generalBest Western Alpenglo Lodge
10/10 Excelente
Luis
Viajó por negocios
29 nov. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Luis
Se hospedó 4 noches en noviembre de 2022
Respuesta de Nancy N Price General Manager el 2 dic. 2022
Thank you so much for your kind review Luis!We value our guests and strive to make your vacation experience the Best!Your feedback is greatly appreciated and will be shared with my staff.We look forward to hosting your future travels at Alpenglo Lodge in Winter Park, CO.Nancy N PriceGeneral ManagerBest Western Alpenglo Lodge
10/10 Excelente
Carlos
8 ago. 2021
Le gustó: Personal y atención
Carlos
Se hospedó 5 noches en agosto de 2021
Respuesta de Nancy N Price GM Best Western Alpenglo Lodge. el 17 sept. 2021
Thank you so much for your kind words Carlos.
We value our guests and strive to make your vacation experience the Best!
Your feedback is greatly appreciated and will be shared with my staff.
We look forward to hosting your future travels at Alpenglo Lodge in Winter Park, CO.
Nancy N Price
General Manager
Best Western Alpenglo Lodge
10/10 Excelente
Michelle
22 may. 2018
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Estupendo, todo limpio, buen desayuno, en la calle principal.
Michelle
Se hospedó 1 noche en mayo de 2018
10/10 Excelente
John, Poway
13 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location and free breakfast
John
Se hospedó 2 noches en abril de 2024
Respuesta de CC el 13 abr. 2024
John,Thank you for your wonderful rating. We are glad you had a great time up here in Winter Park. We hope to see you again.Sincerely,Carol
10/10 Excelente
Alan
5 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Had a great stay. Great location in town and close to the mountain.
Alan
Se hospedó 3 noches en marzo de 2024
Respuesta de Your Friends at Best Western Alpenglo Lodge el 6 abr. 2024
Thank you so much, Alan for your five out of five review! We always strive to make everyone's stay an enjoyable and memorable one. Thank you again, and we look forward to seeing you again!
10/10 Excelente
Robert
3 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Loved it.
Robert
Se hospedó 1 noche en marzo de 2024
Respuesta de Your Friends at Best Western Alpenglo Lodge el 6 abr. 2024
Thank you for your review, Robert! We always love to hear that you loved staying with us! We hope you are well and look forward to seeing you again soon!
10/10 Excelente
Xiaohong
Viajó con su familia
2 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient place and close to Winter park resort
Xiaohong
Se hospedó 4 noches en marzo de 2024
Respuesta de CC el 3 abr. 2024
Xiaohong,We appreciate your 5 out of 5 review. We are happy you found everything close while on your trip. Please, come back and see us again. Thank you.Sincerely,Carol
6/10 Aceptable
Helen
Viajó con su familia
28 mar. 2024
Le gustó: Limpieza, personal y atención, servicios
I paid for a suite. It said in description there were two queen beds and one pull out sofa. The two queen beds were up in the wall, and we had to pull them down. The couch cushions were very worn and had torn spots. None of us slept hardly at all because of the person above us walking back and forth pretty much all night. I’m very disappointed and won’t be going back to a Best Western.
Helen
Se hospedó 1 noche en marzo de 2024
Respuesta de Misty McManus, General Manager el 30 mar. 2024
We understand that a good nights sleep is important and we are sorry that you were unable to get the rest you needed due to the guests above you. We understand that murphy beds are a little unusual, but it allows us to give guests extra space when they are not sleeping. The couch is being repaired.
10/10 Excelente
Daphnie
25 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Daphnie
Se hospedó 1 noche en marzo de 2024
Respuesta de CC el 3 abr. 2024
Daphnie,Thank you for the 5 out of 5 star review, I am glad you enjoyed your stay. We look forward to seeing you again.Sincerely,Carol
10/10 Excelente
Andrew
Viajó con su familia
23 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The only bad thing we can say is the elevator was broke and our room was on the 3rd floor. Breakfast was great. Close to restaurants and ski slopes.
Andrew
Se hospedó 5 noches en marzo de 2024
Respuesta de Misty McManus, General Manager el 23 mar. 2024
We do apologize about the elevator being out of service. It was certainly inconvenient for guests and staff! Good news is that is now fixed and fully operational!
10/10 Excelente
Lisa, Long Beach
Viajó con su pareja
22 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The location near restaurants and shopping, as well as the proximity to the Link bus stops was amazing. This hotel was exactly what we expected it to be and is the perfect place to stay when visiting Winter Park.
Lisa
Se hospedó 3 noches en marzo de 2024
Respuesta de Misty McManus, General Manager el 23 mar. 2024
We are so happy that you enjoyed your stay, it is guests like you that make this job a pleasure to work at!Thank you.
8/10 Bueno
Daniel
15 mar. 2024
Daniel
Se hospedó 2 noches en marzo de 2024
Respuesta de Your Friends at Best Western Alpenglo Lodge el 6 abr. 2024
Thank you Daniel for your rating! If you would please let us know what we could have done differently to change your rating to a five, please know that we always read feedback constructively to ensure that we will get it right for your next stay. We hope this message finds you well and look forward to serving you again!
10/10 Excelente
Robert
Viajó con su pareja
4 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The whole stay was great
Perfect location for the ski bus and a very good selection for breakfast
Robert
Se hospedó 4 noches en febrero de 2024
Respuesta de CC el 4 mar. 2024
Robert,Thank you for your fantastic review. We are glad your stay was a great one. As we strive to make our guest stays a positive one.Sincerely,Best Western
8/10 Bueno
Sandra
4 mar. 2024
Sandra
Se hospedó 1 noche en marzo de 2024
Respuesta de CC el 3 abr. 2024
Sandra,Thank you for taking the time to fill out the survey. We are happy you had a good time on your trip. We look forward to seeing you again.Sincerely,Carol
10/10 Excelente
Cheryl
29 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was extremely welcoming and friendly. The breakfast was great and offered a variety of options. I liked that the stairs were very accessible. .
Cheryl
Se hospedó 2 noches en febrero de 2024
Respuesta de Your Friends at Best Western Alpenglo Lodge el 1 mar. 2024
Thank you so much for your review, Cheryl! We strive to be the best at what we do, which is to exceed guest expectations. We also pride ourselves on having the best breakfast in town! ;) I hope this reply finds you well, and we look forward to serving you again.
2/10 Terrible
Carlos
25 feb. 2024
No le gustó: Limpieza
Carlos
Se hospedó 3 noches en febrero de 2024
Respuesta de Misty McManus, General Manager el 27 feb. 2024
I am so sorry your experience was not great while staying with us. I would love to get more information from you about how we could have improved your stay. Please reach out to us.
8/10 Bueno
Mary jo
Viajó con su familia
24 feb. 2024
Le gustó: Limpieza, personal y atención, servicios
Was a great ýg
Mary jo
Se hospedó 4 noches en febrero de 2024
Respuesta de Your Friends at Best Western Alpenglo Lodge el 24 feb. 2024
Thank you so much for taking the time to write a review! We are so happy you stayed with us and we look forward to serving you again!
10/10 Excelente
Brenda
Viajó con su familia
22 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Enjoyed everything here! Thank you.
Brenda
Se hospedó 4 noches en febrero de 2024
Respuesta de Your Friends at Best Western Alpenglo Lodge el 24 feb. 2024
Hello Brenda. Thank you so much for giving us a five-star review! We strive to give our best and go the extra mile to exceed our guests' expectations! Thank you again, and we look forward to serving you again in the future!
10/10 Excelente
Cheryl
21 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice.
Cheryl
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk at Best Western Alpenglo Lodge el 22 feb. 2024
Thank you for staying with us, Cheryl! It was wonderful to have you at the Best Western Alpenglo Lodge! We look forward to serving you again in the future!
8/10 Bueno
Jeffrey
18 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Jeffrey
Se hospedó 2 noches en febrero de 2024
Respuesta de CC el 21 feb. 2024
Jeffery,Thank you for your review, we are glad your stay with us good. I would like to know what prompted the 4-star rating, so we may address any issues. Again, thank you and we hope to see you again soon.Sincerely,Best Western
10/10 Excelente
Mary
15 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great
Mary
Se hospedó 1 noche en febrero de 2024
Respuesta de CC el 17 feb. 2024
Mary,Thank you for your great 5 out of 5 review. We are happy you had a great stay, and we met your expectations. We hope to see you again soon.Sincerely,Best Western
10/10 Excelente
Todd
Viajó con su familia
10 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Parking is minimal. Staff is good 👍, room is great up to shower needs maintenance 😀 not a deal blower.
Todd
Se hospedó 1 noche en febrero de 2024
Respuesta de CC el 14 feb. 2024
Todd,Thank you for your great review, I have passed on the concerns with the shower to our maintenance department. We are glad you had a good stay, we look forward to you coming back to stay with us in the future.Sincerely,Best Western
8/10 Bueno
Doren
Viajó con su pareja
9 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Safe, comfortable and cozy. Walkable to dining. Very close to ski bus stop.
Doren
Se hospedó 5 noches en febrero de 2024
Respuesta de CC el 9 feb. 2024
Doren,I am so glad you had an enjoyable stay. Thank you for the great review. We look forward to seeing you in the future.Sincerely,Best Western
8/10 Bueno
Julie D.
5 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice and convenient for skiing and exploring Winter Park.
Very friendly and great breakfast!
Rooms could be updated with heat/air controls and lose the bedspread.
Julie D.
Se hospedó 3 noches en enero de 2024
Respuesta de CC el 9 feb. 2024
Julie,We appreciate the great review of our breakfast and the friendliness of our staff. We are currently in the process of replacing the heating/air conditioning units. As for the bedspreads we are required to have them on our beds.Sincerely,Best Western
8/10 Bueno
Ruth
31 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Ruth
Se hospedó 1 noche en enero de 2024
Respuesta de CC el 9 feb. 2024
Ruth,Thank you for taking the time to respond to our survey and the review you gave us. We look forward to seeing you again soon. So we may offer you the same great experience you had previously with us.Sincerely,Best Western
6/10 Aceptable
Cliente verificado
29 ene. 2024
Le gustó: Personal y atención
No le gustó: Comodidad de la habitación
Budget
Slitet budget hotell
Cliente verificado
Se hospedó 3 noches en enero de 2024
Respuesta de CC el 15 feb. 2024
Thank you for your review, we appreciate the feed back so we may address the issues that you have mentioned. We look forward to seeing you again soon.SincerelyBest Western
10/10 Excelente
Carolyn, Carlsbad
Viajó en grupo
22 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Carolyn
Se hospedó 1 noche en enero de 2024
Respuesta de CC el 25 ene. 2024
Carolyn,Thank you for the 5 out 5 review, we are looking forward to seeing you again.Sincerely,The Best Western Team
6/10 Aceptable
erik
20 ene. 2024
Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
Great location to the resort, quiet atmosphere and large breakfast. There could’ve been USB charging ports. Don’t forget to bring your charging blocks!
erik
Se hospedó 2 noches en enero de 2024
Respuesta de CC el 14 feb. 2024
Erik,Thank you for your review, we appreciate the feedback. We are currently in the process of getting USB ports in all the rooms. We hope to see you again.Sincerely,Bets Western
8/10 Bueno
Cliente verificado
Viajó con su familia
19 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice, but...
Great hotel but they dumped enough chemicals in the hot tub that my eyes burned and it possibly made my daughter sick. Other guests said it had not been that way the previous night. Ruined the one thing we'd been looking forward to apres-ski. Major bummer.
Cliente verificado
Se hospedó 1 noche en enero de 2024
Respuesta de CC el 15 feb. 2024
Thank you for your review, we appreciate your review, so we can address the issues that you have mentioned. I am sorry you had a problem with the hot tub, we have addressed that issue with the proper person. We hope you come and stay with us again, so we may meet your expectations.Sincerely,Best Western
8/10 Bueno
Juliette, Houston
Viajó con su familia y niños pequeños
19 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Reasonable priced property and good value
Juliette
Se hospedó 1 noche en enero de 2024
6/10 Aceptable
Jon
16 ene. 2024
Le gustó: Limpieza, personal y atención
Property is older but well maintained. No frills. Comfortable accommodations.
Jon
Se hospedó 2 noches en enero de 2024
Respuesta de Carol el 18 ene. 2024
Jon,Thank you for your response, we are happy you had a good time. We look forward to seeing you again.Sincerely,Best Western
10/10 Excelente
jon
14 ene. 2024
jon
Se hospedó 7 noches en enero de 2024
Respuesta de Carol el 18 ene. 2024
Jon,We appreciate your great review, we are happy you had a great stay with us. We are looking forward to seeing you again soon.Best Western
10/10 Excelente
Mandana
Viajó con su familia
13 ene. 2024
Le gustó: Servicios, estado de la propiedad e instalaciones
Staff were friendly and helpful. Breakfast was good. Lift station was in walking distance from the hotel. Nice little park close to the hotel with a playground for kids
Mandana
Se hospedó 4 noches en enero de 2024
Respuesta de Carol el 18 ene. 2024
Mandana,We appreciate the great review you gave our hotel and staff. We look forward to seeing you again soon.Best Western
10/10 Excelente
Cliente verificado
11 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Let's ski
Not cheap, but a wonderful place to stay and especially convenient for skiing. Great breakfast.
Cliente verificado
Se hospedó 2 noches en enero de 2024
Respuesta de Carol el 18 ene. 2024
We are happy to read you had a fantastic time at ouor hotel. We look forward to seeing you again soon.Best Western
10/10 Excelente
Jeffrey, DeWitt
Viajó con su familia
8 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great breakfast, located on LIFT bus line for quick service to base area. Would stay here again
Jeffrey
Se hospedó 4 noches en enero de 2024
Respuesta de Carol el 18 ene. 2024
Jeffery,Thank you for the great review, and we hope you do come to stay with us again.Best Western
8/10 Bueno
Ma
Viajó con su familia
4 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Cleaners are perfect! The front desk was out for check in tho so had to call them for check in
Ma
Se hospedó 1 noche en enero de 2024
Respuesta de CC el 18 ene. 2024
Ma,I am sorry that you had to call to have the front desk agent back at the desk. Thank you for the wonderful review of our cleaning staff. We look forward to seeing you again.Best Western
8/10 Bueno
Karen
2 ene. 2024
Karen
Se hospedó 1 noche en enero de 2024
Respuesta de CC el 25 ene. 2024
Karen,Thank you for the review, we are looking forward to seeing you again.Best Western
10/10 Excelente
Josh
Viajó con su familia
23 dic. 2023
Le gustó: Servicios
Josh
Se hospedó 1 noche en diciembre de 2023
Respuesta de Carol el 30 dic. 2023
Good afternoon,Thank you for your 5 out of 5 rating. We are happy we met your expectations. We look forward to seeing you soon.Best Western Team
10/10 Excelente
flor
23 dic. 2023
flor
Se hospedó 3 noches en diciembre de 2023
Respuesta de Carol el 30 dic. 2023
Good afternoon,Thank you for your 10 out of 10 rating. We are happy we met your expectations. We look forward to seeing you again.Best Western Team
8/10 Bueno
Molly
Viajó con su familia y niños pequeños, Viajó con su familia
12 dic. 2023
Le gustó: Limpieza, personal y atención, servicios
It’s a decent hotel. Nothing too great or fancy, it’s a Best Western at the end of the day.
Molly
Se hospedó 1 noche en diciembre de 2023
Respuesta de BW Alpenglo Lodge el 16 dic. 2023
We thank you for your review of our hotel, and though we are a basic Best Western, there are many more brands under the Best Western umbrella that do offer a more luxurious and upscale experience such as the Aiden by Best Western or the Vib by Best Western. We certainly hope that you will try them out.
8/10 Bueno
Tai
1 dic. 2023
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Tai
Se hospedó 2 noches en noviembre de 2023
Respuesta de Carol el 30 dic. 2023
Good afternoon,I am sorry to hear we didn't quite meet your expectations, you could elaborate on what you weren't satisfied with so we may try to fix it. We hope you will come back and see us.Best Western Team
10/10 Excelente
Jeffrey
30 nov. 2023
Jeffrey
Se hospedó 1 noche en noviembre de 2023
Respuesta de Carol el 21 dic. 2023
Jeffrey, Thank you for the wonderful rating. We are glad you enjoyed your stay and we hope to see you again.Sincerely,Best Western
10/10 Excelente
Melanie
21 nov. 2023
Melanie
Se hospedó 2 noches en noviembre de 2023
Respuesta de Carol el 22 dic. 2023
Melanie,Thank you for your kind review. We look forward to seeing you soon.Thank you,Best Western
10/10 Excelente
Douglas
30 oct. 2023
Douglas
Se hospedó 2 noches en octubre de 2023
Respuesta de Chris el 20 nov. 2023
Thank you so much for your kind review, Douglas! I appreciate your taking the time to recognize our staff and their hard work. We value our guests and strive to make your vacation experience the Best! I greatly appreciate your feedback and it will be shared with our staff. We look forward to hosting your future travels at Alpenglo Lodge in Winter Park, CO.Chris C.-Best Western Alpenglo Lodge Front Desk Lead Associate
10/10 Excelente
AMANDA
Viajó con su familia
13 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
BW Alpenglo in WP CO!
Thank you, BW Alpenglo! We had a great time in WP. The location is perfectly central to all the WP stops we wanted to hit. THANK YOU!
AMANDA
Se hospedó 2 noches en octubre de 2023
Respuesta de Carol el 13 oct. 2023
Amanda,Thank you for the fantastic review. We are happy you enjoyed your stay and enjoyed W.P. We hope you come back and see us again.Sincerely,CarolOperations
8/10 Bueno
Tami
23 sept. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great customer service. Good location directly off the highway.
Tami
Se hospedó 4 noches en septiembre de 2023
Respuesta de Chris C el 25 sept. 2023
Thank you so much for your kind review, Tami! I agree: we do have one of the Best locations in Winter Park! And I appreciate your taking the time to recognize our staff and their hard work. We value our guests and strive to make your vacation experience the Best! I greatly appreciate your feedback and will share it with our staff. We look forward to hosting your future travels at Alpenglo Lodge in Winter Park, CO.Chris Carnahan-Best Western Alpenglo Lodge Front Desk Lead Associate