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Opiniones sobre The Fairmont Winnipeg

4 out of 5
The Fairmont Winnipeg
2 Lombard Pl, Winnipeg, MB

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 491 de 1003 opiniones" "
Evaluación: 8 - Bueno. 268 de 1003 opiniones" "
Evaluación: 6 - Aceptable. 112 de 1003 opiniones" "
Evaluación: 4 - Mediocre. 78 de 1003 opiniones" "
Evaluación: 2 - Terrible. 54 de 1003 opiniones" "

8,8/10

Limpieza

8,8/10

Personal y atención

8,0/10

Servicios

8,0/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Maria

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
En general estuvo bastante bien el Servicio, las camas muy cómodas y la comida muy rica. Lo que no me gustó fué que me dijeron que no estaba incluyendo el house keeping , pero se lo pedí diario y así lo hicieron sin cargo extra.
Se hospedó 4 noches en marzo de 2022
Respuesta de Kyla S. el 11 mar. 2022
Gracias María, estamos encantados de que haya disfrutado de su estadía y de que nuestro equipo haya podido satisfacer su solicitud de servicio de limpieza diario. Esperamos darle la bienvenida de nuevo pronto.

6/10 Aceptable

Grant

Le gustó: Servicios
I was surprised that they did not service my room after the first night! Cmon this is a Fairmont! I had to ask them to do it! Valet service was understaffed and I had to wait 25’mins for my car upon departure.
Se hospedó 3 noches en abril de 2024
Respuesta de Fairmont Gold Manager el 8 may. 2024
Dear Grant, we sincerely apologize for the oversight in servicing your room and the delay with the valet service. Your feedback is valuable, and we will address these issues internally. We appreciate your patience and understanding. Best regards, Fairmont Winnipeg.

6/10 Aceptable

Robert

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Fairmont Gold Manager el 8 may. 2024
Dear Robert,We very much appreciate your rating regarding your stay at the Fairmont Winnipeg. I have noticed that you have rated your experience a 60, I would like to ask what we could have done better to make it a 100 ?Please let me know and we would like to work on the areas that will make it a 100.Thank you again for sharing your experience, and we hope your next visit will exceed your expectations.Sincerely,Zulal GulFairmont Gold Manager

10/10 Excelente

Farshad

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024

6/10 Aceptable

Jean-François

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Ralf

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Rooms were nice, very friendly staff
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Jim

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Perfect downtown location. The attached Parkside is great and the hotel has a classy vibe at a very reasonable price. Will stay here again.
Se hospedó 1 noche en abril de 2024

4/10 Mediocre

Jared

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Room was clean, service was great. Toilet was running constantly, mattress on the bed is old and used and made you sink towards the middle. Tried to have a hot shower but the water wouldn’t get hot. Room could use an update for the price you pay.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Salio, Sandy Lake 211

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 6 noches en abril de 2024

6/10 Aceptable

Justin

Viajó por negocios
Le gustó: Personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
As is well known this property is in serious need of upgrades. Not acceptable for a hotel claiming to be a 4/5 star.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Jamie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our go to for downtown Winnipeg. Rates are decent, parking easy. Walkable indoors to wstch a Jets game.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Giuseppe

Viajó por negocios
Le gustó: Personal y atención
staff was incredibly gracious and accommodating. building needs to be updated.
Se hospedó 3 noches en abril de 2024

6/10 Aceptable

Magnus

Ok time
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Marcial

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Natalia, Regina

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
I recommend the hotel. Very reasonable price for such amazing hotel. A bed is comfortable, room and bathroom are clean. Great location
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Walter

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The wooden door keys are really cool
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Chris

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

4/10 Mediocre

Sheri

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios
I have stayed here off and on for walking to events. And EVERY time the rooms are HOT HOT HOT. You can turn the air on and it makes ZERO difference. Winter summer spring..... We keep our door open to the hallway as its a pleasant temp.. but eventually ya have to close the door. Stifling!
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Ed

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
I couldn't believe how low quality the room felt for the price. Furniture was beaten up, bathroom looked like it was from the 80's. The bed felt like it was barely standing up. It has a side mini fridge with no mini bar option. The only nice thing was the LeLabo soap. The rest was the quality of an old Holiday Inn
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Joshua

Se hospedó 5 noches en abril de 2024
Respuesta de Fairmont Gold Manager el 8 may. 2024
Dear Joshua,We very much appreciate your comments regarding your stay at the Fairmont Winnipeg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Zulal Gul Fairmont Gold Manager

10/10 Excelente

Jim

Viajó por negocios
Friendly helpful staff, and great amenities will make this my go to hotel on my next visit to Winnipeg!
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Trina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Have always enjoyed going to The Fairmont. Wished they didn’t get rid of the hot tub though.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Lillian

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A Fairmont is always reliable and wonderful customer Service.
Se hospedó 1 noche en abril de 2024

4/10 Mediocre

Angela

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
We chose this hotel based on Fairmont brand of luxury hotels. It sadly did not live up to the brand There was no hot water in room and the air conditioning did not work. The vents blew out warm air. The windows were not able to open even a little to let fresh air in so it was very stuffy and hot. This was reported and they sent someone after waiting two hours and having to request twice. Maintenance got the hot water working but very little improvement with the warm air/AC unit. There was a thick layer of dust on the TV stand and the bed did not have a fitted sheet! It had just a flat sheet thrown over mattress and tucked under. None of Ice machines worked on any floor (trust I went to every floor in search of ice). This was reported to front desk and two hours later they brought the ice I requested. The only vending machine on the property was completely sold out. When this was mentioned I was advised it was not their machine so they could not do anything about it. I will say that overall the staff was very friendly and welcoming. Though there was a strange interaction with one of the cleaning staff. I advised her that I did not require cleaning and did not want to be disturbed. She then became very pushy insisting she had to come in the room to punch a code in the phone. I had to state again firmly that I did not want to be disturbed in order for her to leave. I did get a nice call from front desk asking if my concerns had been addressed but I would not stay here again.
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Anne

Se hospedó 2 noches en abril de 2024
Respuesta de Fairmont Gold Manager el 8 may. 2024
Dear Anne,We very much appreciate your rating regarding your stay at the Fairmont Winnipeg. I have noticed that you have rated your experience a 4, I would like to ask what we could have done better to make it a 5 ?Please let me know and we would like to work on the areas that will make it a 5 out of 5.Thank you again for sharing your experience, and we hope your next visit will exceed your expectations.Sincerely,Zulal GulFairmont Gold Manager

10/10 Excelente

Mayra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Elyse

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Extraordinaire Customer Service. Professional and helpful. Great bed and love the bathrobe.The rooms need to be updated: design, needs USB plugs.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Laura, Victoria

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff were very helpful and friendly. I felt like royalty.
Se hospedó 5 noches en abril de 2024

8/10 Bueno

Rob

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good deal for nice accommodation
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Michelle

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Arley

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very clean, quite and walkable around the area
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Cory

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We loved our stay! Everything was perfect. We upgraded to Fairmont Gold as it was my birthday and our 20th wedding anniversary. We had complimentary Prosecco, cheesecake in lounge, cakes in room. Everyone treated us like royalty. We will definitely stay here next time we are in winnipeg. Thank you. I left our staff reviews on 19th floor where we dined for breakfast and snacks. Thank you
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Mike

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Erik

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was acommodating and professional
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Kayla

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is my favourite hotel we always come here when going to Winnipeg 10/10
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Eliseo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Carolyn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Fannie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Kurvis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Teri

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful Rooms
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Chad

Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Limpieza
Facility and amenities were good. Room condition not. Mattress very old and bathroom dirty
Se hospedó 1 noche en marzo de 2024

4/10 Mediocre

Skylere

Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Jade

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

james

Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Darrell

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Quite great food clean affordable
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Gaétan

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Needs an update! Nicer washrooms. Such as a bigger shower. Decor seems dated.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Clayton

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Was nice -room is clean, staff is friendly --a convenience store or stocked fridge would have been nice though.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Derek

Viajó con su familia
All good
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Maclean

Le gustó: Servicios
The lounge was great and so was the valet
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Joshua

Se hospedó 1 noche en marzo de 2024